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s Feature4 New Fantasyland

Plan to Experience 10 Orlando Attraction Action 14 A Taste of Festivals 15 A Taste of Adventure 15 A Step Back in Time 16 A Big Leap Forward

Special Feature18 America From a Different Point of View

Stay Connected22 Top 5 Club Lounge Questions

Your Association24 Letter from Association Management25 Your Association News

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STAY CONNECTED@hiclubvacations

It’s certainly been a crazy winter for many parts of the country. Although some members visiting our Vermont resort will enjoy the extended ski season, others are just

as happy to feel the return of the warm spring sun. For you, we’ve got a great 25% savings deal to our sunniest escapes. And what better way to start the season than with a quick getaway and a few extra Club Points remaining in your pocket?

For you summer travelers, Orlando theme parks are going all out this year with bold, new family attractions! See inside for a closer look at Disney’s New Fantasyland—the largest expansion to the Magic Kingdom Park in its history. Plus, get a peek at Universal Studios, SeaWorld and even Fun Spot America, which all have new rides opening this summer.

I’m also excited to announce our newest Club Partner Amtrak. To mark the occasion, eViewpoints is bringing you an “ode to Americana” series that begins this issue. Each installment will take a fun look at some of the more unusual oddities you can find when you take the route less traveled. Plus, our Club Lounge members have asked and we’re listening. Be sure to see our answers to their top questions about the Club, resort availability, discount tickets and more.

One thing I have to say is what’s great about spring is it gets everyone in a vacation mood. In fact, we see a big upsurge in reservations right now. So if you haven’t planned your next vacation yet, get those 2013 travel plans locked in so you get your first choice of resorts and villas. We’ve got plenty of new experiences waiting for you.

See you soon.

Patrick K. Connolly Senior Vice President, Owner Support

Cover Photo: Enchanted Tales with Belle at the New Fantasyland

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feature

From the Movies to the Magic KingdomNew Fantasyland features familiar faces and family fun

Walt Disney World® Theme Parks have always brought classic animated characters to life through enchanting, detailed creations. So it’s fitting the Magic Kingdom® Park has launched its newest (and largest) expansion ever—New Fantasyland—which adds many new characters from their beloved films.

The young and young at heart will find memorable experiences reliving moments from Beauty and the Beast (1991) and The Little Mermaid (1989) in the Enchanted Forest and remember the charm of Dumbo (1941) in the Storybook Circus. During your next visit to Holiday Inn Club Vacations at Orange Lake Resort, be sure to make time for magic.

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Explore the Enchanted ForestTwo new royal castles grace the skyline of the Enchanted Forest, a beautiful landscape of trees, rocks and waterfalls where fairy tales come true and love conquers all.

Step into the “tale as old as time” with an incredible feast in one of three themed dining areas at Be Our Guest Restaurant in the heart of Beast’s Castle. Or for more casual food and beverages, saunter into the manly Gaston’s Tavern nearby.

And don’t miss Enchanted Tales with Belle—an intimate, interactive storytelling experience hosted by everyone’s favorite well-read princess. Featuring Lumière the candelabra, the Magic Mirror and other surprises, it’s a chance for you to become part of the story.

Meanwhile, you won’t feel like a fish out of water when you head next door to Prince Eric’s Castle. You’ll admire a detailed shipwreck scene outside and enjoy the interactive queue before boarding a giant clamshell for a musical ride through Under the Sea—Journey of the Little Mermaid.

And when the journey is over, head over to Ariel’s Grotto. It’s a special place where the mermaid herself greets guests, signs autographs and poses for photos to mark the occasion.

Soar through the

Storybook CircusThe classic American circus comes alive in theme park glory! The Storybook Circus is a nostalgic area that captures the spirit of the little elephant that could. Stroll among multicolored tents, fun characters, movie details and more. But of course, the star of the show is the re-imagined classic ride

Dumbo the Flying Elephant—a longtime favorite that has doubled in size!

Other big-top-style attractions are waiting to bring smiles to the faces of your little ones. The Barnstormer is a perfect first roller coaster that features Goofy as “The Great Goofini.” Casey Jr. Splash ‘N’ Soak Station is a fun way to cool off on hot afternoons, and it’s right next to Fantasyland Station—the newest addition to the Walt Disney World Railroad.

Above: Be Our Guest offers casual dining by day and fine dining in the evenings by reservation. Right: Gaston shows off his ample shoulders.

Film Fact Beauty and the Beast was the first animated movie to be nominated for the Academy Award for Best Picture. It would not happen again until almost 20 years later, when the field was widened from five films to 10 and Pixar’s UP (2009) received a nomination.

Film FactThe song “Be Our Guest,” after which the restaurant was named, was

one of three songs from Beauty and the Beast to be nominated for the Academy Award for Best Original Song—along with “Belle” and eventual winner “Beauty and the Beast.” The film also won for Best Original Score.

Above: Kids love LeFou’s Brew, Gaston Tavern’s signature non-alcoholic drink.

More fun to be minedOf course, one of the best parts of New Fantasyland is there’s more to come! In all, Fantasyland will nearly double in size—for the largest expansion in the history of Magic Kingdom Park.

Later in 2013, your favorite Disney princesses will greet their subjects in the new royal court known as the Princess Fairytale Hall. Then in 2014, the Seven Dwarfs Mine Train will offer an exhilarating roller coaster journey through the world of Snow White’s memorable septet of friends.

Immerse yourself in the magicFor a special look inside New Fantasyland, be sure to visit revealfantasyland.com. This interactive experience lets you be part of the story and help break the curse that has kept the area hidden until now (as the legend goes). It’s a great way to learn more about this magical new world—and inspire you to “earmark” time to experience it yourself the next time you’re in Orlando.

Film FactThe Little Mermaid was the first Disney animated film to receive

Academy Award nominations since The Rescuers (1977). It went on to win the awards for Best Original Song (“Under the Sea”) and Best Original Score, to go with a second nomination for the song “Kiss the Girl.”

Opposite: Ariel meets new friends “under the sea.” Above: Families can drop in for a quick bite at Gaston’s Tavern.

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Film FactReleased in 1941, Dumbo was Disney’s

fourth full-length animated feature after Snow White and the Seven Dwarfs (1937), Pinocchio (1940) and Fantasia (1940). At only 64 minutes, it’s one of the shortest of all the company’s animated features.

As to Disney artwork/properties: ©Disney

Optimus is the buff robot leader of the good guys, and Megatron is the equally stoked leader of the bad guys. As you can imagine, they never liked each other!

Riding on the success of the Transformers franchise, Universal Orlando is bringing TRANSFORMERS The Ride: 3D to town. Michael Bay, director of the movies and consultant for the project, promises, “We broke the mold and have taken this ride to a new technological level in terms of blending seamless 3D.”

From all accounts, it looks like they did. The “ultra-immersive story experience” marries hi-def 3D and flight simulation technology with 14 screens and real-world set features. Think if it as the next generation of technology used on Universal’s award-winning The Amazing Adventures of Spider-Man ride.

New Coasters

from a Surprising Source

Fun Spot America, a local, family-owned attraction with a can-do spirit is stepping up its game by tripling the size of its Orlando location. What’s really exciting is two theme-park-quality roller coasters (check out CGI of rides here) will be among its new offerings. White Lighting, only the third wooden coaster to come to Florida and Freedom Flyer, a steel suspension coaster will open this spring in phase two of their expansion.

Add in a huge, 250-foot SkyCoaster suspension ride, double carousel and more kiddie rides, and you’ve got a great value for family fun. In fact, Fun Spot was recently named the “Best Family Entertainment Center in America” by IAAPA (International Association of Amusement Parks and Attractions).

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Plenty of Attraction Action Coming to Orlando

What about that Harry Potter thing? Although it may feel like the worst-kept secret in Orlando, Universal hasn’t officially announced a second village coming to the incredibly popular The Wizarding World of Harry Potter™—no matter what you’ve heard. The demise of Amityville and the jaws ride to make way for well…something…has everyone speculating. Guess we’ll have to wait and see!

Disney’s not the only one making moves, as theme parks throughout the area step up their game in 2013!

Square Off with

Megatron at Universal Studios

Optimus Prime interrupted Universal Studios’ nightly Cinematic Spectacular show last November to warn of impending doom: Decepticons are coming to Orlando…this summer. Before running for the hills, know that

The “Coolest” Attraction to Come to SeaWorld®

A crisp 30 degrees to be exact! SeaWorld is unveiling its biggest expansion in history with the opening of Antarctica: Empire of the Penguin this spring. It’s a one-of-a-kind attraction that includes a colony of over 200 penguins. You’ll be immersed in up-close encounters with its cuddly inhabitants and take an all-family adventure ride, exploring the thrills and chills of Antarctica through the eyes of one very special penguin.

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How long have you been providing guest advice at the Center?I’ve been with Disney since 2007, but I started almost two years ago at the desk here and stepped up to my current role as leader last June. We really are the experts at keeping up with everything new going on at Disney. With so much to see and do, we’re happy to share tips and inside information we know from working there, attending previews and making personal visits so we can tell guests what it’s really like.

Tember, tell us more about your personalized itinerary service.We sell a wide variety of Walt Disney World Resort tickets, from 1- to 10-day theme park tickets to annual passes—pretty close to everything they offer. And like concierges, we can help plan your day, make dining reservations and more. For Club members who return here every year, we frequently advise the 10-day Magic Your Way® Base Ticket with the No-Expiration Option so they can save money in the long run and can get as much out of their experiences as they can.

With Orange Lake Resort located adjacent to Walt Disney World® Theme Parks, it’s only natural that many visiting Club members drop in to see Mickey and his friends. That’s why right in the check-in lobby we have Disney Cast Members ready to help plan your visit. With tickets, advice and the “inside scoop” on the best ways to visit their wide variety of entertainment options, it’s one stop you want to make soon after arrival.

How can your team help them plan a nice dining experience at your resort?We have access to book dining and dinner-show reservations throughout the theme parks and across Disney property. And you don’t have to be staying at a Disney resort to enjoy these restaurants—you can book as far out as six months or right up to the same day by calling our Disney Planning Center desk at (407) 239-8008 or by dropping by.

What are some other fun entertainment options outside your theme parks you can help arrange?We have add-ons to our theme park tickets, such as the Water Park Fun & More option. This gives you access to our two water parks and DisneyQuest®, plus our mini golf courses were just added to it. There’s the Downtown Disney® Area, where we can also make dining reservations for them, and its new Splitsville® - Downtown Disney bowling attraction is very popular right now.

Any last bit of advice?Please see us after check-in! We’ll help plan a great visit to the Walt Disney World Resort and purchasing tickets here will save you a ton of time from having to stand in line at the theme parks.

Onsite Disney experts right at your fingertips

On your next visit, say “hi” to Tember, manager of the Disney Planning Center at Orange Lake Resort!

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With the holiday and New Year’s season now a memory, it’s time to move our eating and fun outdoors! Head over to the east coast just north of the Grand Strand to Little River for its 32nd Annual Blue Crab Festival. It’s only about 45 minutes north of Holiday Inn Club Vacations South Beach Resort—and the seafood is as superb and fresh as it comes. Plus, there are plenty of other activities like arts, crafts, music and more to make a great day in the springtime sun. While there, don’t forget the La Belle Amie Vineyard festivals (see schedule) featuring great wines and fun music of different genres every two weeks now through November. And the thunder returns with the Myrtle Beach Spring Bike Week May 10–18.

Down in Orlando, Mardi Gras hits Universal Studios at the “biggest bash this side of the Bayou” Saturdays and select nights through April 20. Enjoy authentic Cajun foods (for purchase), dazzling parades, live bands direct from New Orleans and all the beads you can handle!

Spend Easter in Galveston, TX with two free Easter egg hunts scheduled at the always fun Moody Gardens March 31 for the kiddies 12 years and younger. Then head into the Garden Restaurant and Moody Gardens hotel for big holiday buffets. Best of all—no cooking for you!

plan toWith snow giving way to the bright colors of spring

experiences

The snow may be giving way to green where you are, but you can turn the clock back with Vermont spring skiing. Bright sun, light gear, t-shirts and après skiing are usually the order of the day. Spring skiing is a great vibe and fun activities are all around. Killington kicks off the season on March 22 with Nor’Beaster, a series of spring parties, competitions and events that run over two weeks. On April 6, hit the Slush Cup at both Mt. Sunapee and Okemo Mountain, or Pond Skimming April 20 at Killington. This is a cross between snow and water skiing to see if you can make it across a “loooong” stretch of snowmelt waters (most don’t, but that’s the fun!).

Later in the month down in the valley, the working Billings Farm & Museum has its Opening Day Celebration on April 27. It kicks off its 30th year with horse-drawn carriages, free ice cream and

experience...…Or a Tasteof Adventure

A Taste of Festivals...

©2012 Universal Orlando Resort. All rights reserved.

Above: Beads fly at Universal Studios Mardi Gras.

Above: Don’t forget spring skiing in New England.

Sail over a 100-acre adventure park filled with rugged topography, mature forest and a wide variety of wildlife. The thrilling Lake Geneva Canopy Tours offers eight zip line courses, five sky bridges, a circular stairway in the trees and the 1,200-foot Dual Racing Zip Line. Then step it up at the Gladiator Assault Challenge April 13 or 14, which comes to Grand Geneva Resort, home to Holiday Inn Club Vacations at Lake Geneva Resort. The race combines mud pits, cargo nets, endurance challenges and more on a 6-7 mi. course. Of course, it’s all followed by a great party celebrating your “survival!” Registration is open until April 10, 2013.

Farther south in Galveston, feel like an old-world explorer on a two- or four-hour kayak tour in Galveston Island State Park. On March 24, trek through this pristine 1,200-acre ecological jewel among habitats of heron, pelican and other wildlife that make Galveston Island their winter home.

A Step Back in Time…

Although reminiscing about playing with toy tracks may take you back, playing in the sandbox was never like this! Use real, colossal, earth-moving equipment to push, dig and gouge the ground on a stretch of Vegas dirt at Dig This. First a little training and fun activities, then you are let loose to dig at your heart’s content. Whether driving a powerful and thrilling bulldozer or backhoe, you’ll never have as much fun—or laughs—digging in the dirt.

And over at Panama City Beach, the high season of Spring Break is March when the college crowd descends onto its famous shores and nightlife. The

scene is definitely livelier and busier in the venues and beaches right in the middle of downtown. However, our own Bay Point Resort, Panama City Beach Resort and outlying areas along the shore do not see the heavier crowds that downtown does—so we’re a great place for both excitement and relaxation to put those winter doldrums behind you!

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hands-on programs. And May 4-5, it features a full weekend devoted to Sheep Shearing & Border Collies herding, plus a children’s art show. It all happens not far from Ascutney Mountain Resort.

As the valley wakes from its winter slumber, so do our favorite old-time towns of Gatlinburg, Sevierville and Pigeon Forge to celebrate the annual Smoky Mountain Springfest. Bright flowers, fun outdoor events and festivals return to the area beginning March 12. Dollywood’s Festival of Nations features art, dance, music and food from 20 nations from March 23 – April 20, and the Great Smoky Easter Arts & Crafts Show comes to Gatlinburg from March 28–30 showcasing

renowned, local artisans. From April 23–27, the 63rd Spring Wildflower Pilgrimage, a popular event for the National Park, returns with more than 150 programs including tours, experts, seminars and more.

…Or a Big Leap Forward

Book your RCI® exchange vacation or Extra VacationsSM getaway online or call today!

877-606-CLUB (877-606-2582)Visit members.holidayinnclub.com/rci to learn more.

Your RCI® Subscribing Membership is an exciting benefit added to your Holiday Inn Club® membership.As a Holiday Inn Club member, you have the opportunity to book vacations with RCI.With over 4,000 resort destinations in approximately 100 countries,* RCI can help find the perfect vacation experience for you and your family.

RCI offers great member benefi ts and the fl exibility to travel in a wide variety of ways,from exchange vacations to Extra VacationsSM getaways at special member-only pricing.*

*Subject to availability based on value-for-value vacation exchange principles and your accessible Points balance. These vacations are limited. Destinations and travel times are subject to availability and the number of Holiday Inn Club Points and are confirmed on a first come, first served basis. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. Taxes, additional fees and charges may apply. Other restrictions may apply. Offer void where prohibited by law.RCI and related marks are registered trademarks and/or service marks in the United States and internationally. All rights reserved.

Rental inventory is made available by Resort Rental, LLC (operating as Holiday Rentals, LLC in MD and TX), an Indiana-licensed limited liability company, whose principal broker is Donald J. Killingback.Exchange: CST: 2046555-50. Fla. Seller of Travel Reg. No. ST-26552. Nevada Seller of Travel Registration No. 2002-0793. Washington Seller of Travel Reg. No. 602357907. Rental: CST: 2081369-50. Fla. Seller of Travel Reg. No. ST-36515. Nevada Seller of Travel Registration No. 2006-0006. Washington Seller of Travel Reg. No. 602560941. Registration as a seller of travel does not constitute approval by the State of California.© 2013 RCI, LLC and Resort Rental, LLC. All rights reserved. Printed in the U.S.A.

Because your vacation means...

Expecting the Unexpected

Looking for greatvacation offers?

VISIt RCI.com/SpecialOffers

to learn more.

A Step Back in Time

Courtesy Angela Moretti

See Americafrom a Different Point of View

Ride the rails with Amtrak®, our newest Club PartnerRemember that old saying “one if by land, two if by sea?” We’ll, you may want to add three if by rail! In our quest to give you more options to travel to your favorite vacation places, you can now use your Club Points to redeem for travel on Amtrak, America’s national railway system.

Hit the Tracks Each day, Amtrak operates more than 300 trains on over 21,000 miles of tracks to 500 destinations across the U.S. To celebrate our new partnership, we’re taking you on a journey to uncover the weird and wonderful at places both big and small that Amtrak travels through.

And what better way to start our rail trip than right here in Kissimmee, FL heading north on the Amtrak Silver Service/Palmetto line. But before we do, let’s take a look around the area before hopping on board!

“Sweet!” Driving along Rt. 192 toward the Kissimmee station, you can’t miss the famous 60-foot orange orb—or at least half of one. Now in its 40th year, the wonderfully tacky kitsch is a nostalgic touch for any Florida visit. It even appeared in a 2004 PBS documentary, so it’s a star…of sorts…

A Bigfoot Sighting! No, not that one (but how cool would that be?)—but the truck affectionately known as Bigfoot. Its daddy was born in 1974 and is considered to be the first “monster truck” in the world. It was only as a lark that its owner videotaped himself running over a couple of parked cars that led to…well…the most famous name in steroid-infused trucks! It spawned a new sport and it lives on through its almost two-dozen offspring. Lucky #7 now lives at the Kissimmee Fun Spot USA.

Eli’s Orange World

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Recyclasouras Rex Terrorizes Tampa Like a scene from a B-movie, a life-sized, 40’-long “Trashasaurus” Rex stands guard in front of the Museum of Science and Industry (MOSI) passing judgment on passing commuters. His eerie red eyes, when they work, even glow at night. The environmentally conscious bipod’s belly is filled with aluminum cans and plastic bottles as a statement that we must take care of the world or perish. Apparently, all the other dinosaurs missed the memo.

The Cure for a Giant Thirst It can get hot up in Jacksonville, FL. So teasing you, all 62 feet of it, is a big can of 7-Up in front of the local bottler. It’s in the exact proportional dimensions to that wimpy 12-oz. version you can get at the gas station—but not nearly as tasty! This modern art is actually a 65,000-gallon water tower used to make those sweet concoctions that fuel our days…and inevitable workouts that follow.

Your quest for odd attractions has left you sleepy, so now it’s time to find a place to rest your head. Lucky for you, you’ve got a bunch of Club Points for an IHG hotel stay.

Just a few miles away from the downtown Amtrak station is the brand-new Holiday Inn Express-Savannah in the Historic District. It has a great rooftop pool and observation deck overlooking the Savannah River, plus the neighborhood offers unique places to hang out that fit the old-time vibe of the city. Just call a Club Counselor to transfer your Club Points to your Priority Club Rewards account, have them make a reservation for you, and you’re good to go!

Making a Statement Dubbed “Monument to the States,” a local doctor began constructing his vision in 1942 following the attack on Pearl Harbor. He wrote letters to every governor in the U.S. asking to send him local rocks to represent each state—all 48 of ‘em. They came in from all corners, including one from President Franklin D. Roosevelt (and even a human skull, but that one didn’t make the cut). After his death, rocks still came in from companies and others. These made their way into the area around the garish, but well-meaning, 50-ft. sculpture in downtown Kissimmee.

In 1919, before the “Curse of the Bambino” even began, Babe Ruth hit his longest home run ever—an amazing 587 feet (it only takes a measly 300 feet in some baseball parks today). It all happened in a spring training game with the New York Giants in the long-gone Plant Field stadium, now home to University of Tampa. A plaque memorializing the feat sits at the very spot where the ball eventually came back to earth. Unfortunately, Babe never quite hit one like that again. Maybe he should’ve stayed with the Sox.

Life is Like a Box of Chocolates… Now we move north into Georgia, a state that gives Florida a run for its money in oddities. Pretend history becomes real with “Forrest Gump’s” favorite bench from the Oscar-winning movie. The Savannah History Museum contends the famous bench seen throughout the movie stayed for years where the actual filming took place downtown. That was before they moved it indoors to shield it from the rigors of a life of fame. Well, you gotta give them props for taking care of their own. Paramount says no, they have the original—and the battle rages on.

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Babe’s Longest Homer

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Until Next Time… Our quest for unique roadside attractions continues with a ghostly stop and a dog that hasn’t moved for decades. But that’s for next time. See you then!

Stumbled across your own, strange roadside attraction? Go to our Facebook page and share it!

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Time to Rest

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You may have heard about this exciting new destination. It’s been up and running for a few months and we’re seeing that our members have a lot in common. So, we’re sharing the top questions that have been asked in hopes they may answer questions you’ve had on your mind.

Have a question or travel tip you’d like to share?Join your fellow members in the Holiday Inn Club Lounge by clicking “Join Group.” Your Lounge hosts will verify your membership and accept your request. While there, don’t hesitate to send a friend request to your hosts Ashley Ray or Keith Strickland. They look forward to getting to know you!

Questions from our Facebook Club Lounge

Where is the best place to buy area attraction tickets when visiting resorts?

Our Orlando and Las Vegas properties are best known for their area attractions. The Transportation and Ticket Desk and Disney Planning Center at Orange Lake Resort can help with tickets to many local theme parks and attractions. At Desert Club Resort in Las Vegas, you’ll want to talk to the Concierge Team.

Tickets for many shows and area excursions are available through them and can cost less than they do at the box office. If not, they still can give you valuable tips on the best ways to save on the shows that interest you. At our other resorts, always check with the Front Desk when visiting to see if any deals may be available.

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Why is availability limited at new Holiday Inn Club Vacations resorts?

Making a reservation at a brand-new resort can require patience and flexibility. When we acquire a new resort, we purchase the unsold inventory from the previous developer, not the villas already owned and in use by existing owners. (These units only become available to you when their owners choose to join

the Club.) Often, the villas need to be renovated and brought up to Orange Lake Resorts and Holiday Inn Club Vacations standards, which can further limit availability. However, as renovations are completed and existing owners decide to upgrade to the Club, more villas become available for your reservation requests. New resort availability can be further limited based on the demand from our 80,000+ members, so it’s important to make your requests as early as possible.

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What is the “Owner Update Meeting” and do I have to attend?

The Owner Update Meeting is your opportunity to learn more about Holiday Inn Club, its destinations and improved member benefits available to you since your last visit. Although you are not required to attend, many people want to know how to make the most of their vacation ownerships. Also, we are constantly improving the Club and the feedback we receive from you

plays a key role in what we offer in the future. So, at the end of the day, it’s an opportunity to learn more about your membership. At the same time, you can play an active part in creating better vacations with additional resort destinations, Club Partner experiences and flexibility.

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What is a Club Partner and how do I use my Holiday Inn Club Points to book with them?

A Club Partner is a third-party provider that we partner with to offer more fun things for you to do. Some examples are IHG’s Priority Club Rewards, cruise lines, airlines, Hertz®, Amtrak and attractions like the Blue Man Group. To make a Club Partner reservation, call a Vacation Counselor to redeem your current

or following year’s Club Points at (877) 606-CLUB before October 1. To learn about the experiences available to you, click here.

Booking a cruiseYou can also use your Club Points to book a cruise on almost two-dozen cruise lines including Carnival, Celebrity Cruises, Royal Caribbean, Disney Cruise Line, Holland America and more by speaking to a Vacation Counselor. You can use current or future use year Club Points, or even combine them with cash to make your reservations.

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How do I convert my Club Points into Priority Club® Rewards points?

Just call a Vacation Counselor and tell them how many you’d like to transfer into your Priority Club account—it’s that easy! Once your Holiday Inn Club Points are converted, they never expire and can only be used for Priority Club Rewards from that point forward. So, it’s important to understand the point

values and options before converting your Club Points.

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your associat ion

On November 7, Condos I–IV of Orange Lake Resorts’ Associations, Orange Lake Country Club Villas Condominium Association, Inc., met for their final Board meeting of 2012. The Condo V Board met on December 12. At both meetings, Directors reviewed Association financials, assessment collections and strong guest satisfaction scores. They provided an operations update noting the new landscaping in the North Village and around Building 81000, which was also painted, plus the new-style floors installed in the West Village, East Village and River Island fitness centers. The Board also adopted the 2013 Reserve Study that analyzes reserve funds. This ensures that sufficient funds are set aside to repair and replace items in the units, exterior painting, roofs, elevators, etc. They also

adopted the 2013 Operating and Reserve Budgets and approved several resolutions and agreements necessary to operate the resort.

The Annual Owners’ Meeting for Condos I–IV was held on November 8. Condo V’s annual meeting was held after the December 12 Board meeting. These meetings marked the first time owners voted their proxies online. The meetings included election of Board members and detailed financial reports with an explanation of the operating and reserve assessments that comprise the maintenance fee. The meetings concluded with a question-and-answer session.

The Condo V Board is scheduled to meet next on March 7 and the others will meet the following day.

Holiday Inn Club Vacations at Orange Lake ResortHoliday Inn Club Vacations at Ascutney Mountain Resort

Holiday Inn Club Vacations Galveston Beach Resort

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Sincerely,

Lori HowellVice PresidentAssociation Management

Dear Owners,

We are pleased to announce that Association information will soon be available online via a link from your Club dashboard.

This means you will have access 24 hours a day, 7 days a week to information such as renovation updates, resort news, annual meeting minutes and Association Board meeting summary notes, as well as Board member biographies and photos. Upcoming meeting dates, including the Annual Owners’ Meeting, also will be posted so you can make plans to attend these important meetings. An updated Frequently Asked Questions (FAQ) section will answer the most commonly asked questions about your ownership and resort, which is especially helpful to newer owners.

We are excited to add this additional level of resort communication for you. This will be your website and we encourage you to let us know what you think and send us your suggestions. It will also continue to be a work in progress and updates will be added on a regular basis, so check the website often.

Enjoy your 2013 vacation!

At the November 19 Board meeting, Directors approved the 2013 Operating and Reserve Budgets, as well as several resolutions and agreements required to operate the resort. General Manager Amy Manhardt informed the Board her team was ahead of schedule for annual unit maintenance, as well as weekly unit blitzes performed after a unit is vacated to help minimize guest issues.

The Board meeting was followed by the Annual Owners’ Meeting that included a review of 2013 maintenance assessments, operating expenses and the 2013 Reserve Study. Board members ratified three resolutions required to operate the

resort in the new year and the Sr. Vice President of Resort Operations provided an update on the 10 Club resorts.

The first meeting of 2013 was held on February 1. The Board reviewed financials and assessment collections for the last quarter of 2012. Ms. Manhardt informed them the holiday season had been extremely busy and the first big snowfall had occurred on New Year’s weekend. On site, snow tubes and saucers were a big hit with the children, plus s’mores and stories by the fire pit and nightly movies are always popular.

The next Board meeting is scheduled for April 26.

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Galveston Beach Resort Condominium Association, Inc. met for its first quarter 2013 Board meeting on January 30. Directors reviewed financials and the resort’s strong assessment collections for December. General Manager Helen Bennett provided a resort update. Unit renovations, which also included adding room safes, are complete for all units. The pool deck has been painted and there is now additional seating and palm trees to enhance the atmosphere. The maintenance crew also completed the exterior painting and has been busy enhancing the landscape. Branded at the end of December, employees have been provided with Holiday Inn Club Vacations uniforms and are trained in Club standards. The renovated lobby area now houses guest computer stations and the new Marketplace is now open.

The next Board meeting is in May. The date is still to be determined.

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your associat ion

Holiday Inn Club Vacations Sunset Cove ResortThe Board of Sunset Cove Condominium Association of Marco Island, Inc. met on October 2. Directors reviewed financials and assessment collections through August. They also reviewed the high guest satisfaction scores, discussed the proposed 2013 Operating and Reserve Budgets, plus approved two resolutions and an agreement that are reviewed annually. The meeting included a progress update of resort enhancements including upgraded awnings, pool, deck and lounge furniture, as well as enhanced Wi-Fi service and a variety of new activities. They also finalized the 2013 Board meeting schedule and established a list of follow-up items that will be discussed at the next Board meeting scheduled for March 14.

Holiday Inn Club Vacations Panama City Beach ResortThe Board of Tropical Breeze Resort Association, Inc. met on February 11 to review financials and assessment collections through December 2012. Medallia guest satisfaction scores were rated 100 percent for the newly renovated resort. General Manager Jan Simon updated the Board on the new Activities Coordinator and other employees. She also informed them the staff was now trained in CPR. Future projects include restoring the Splash Pad fountain feature, installing turtle-friendly lighting and resurfacing the breezeway.

The Crown Park Resort Owners Association, Inc. Board of Directors held its final 2012 Board meeting on October 12. Directors reviewed financials and assessment collections, plus reviewed and adopted the 2013 Operating and Reserve Budgets. They also executed several agreements required to operate the resort in 2013. While discussing renovations to begin in January, the Board voted to add flat-screen TVs to the project.

On January 11, the first quarter Board meeting and Annual Owners’ Meeting were held. General Manager Don Ward noted that 2012 annual unit maintenance, which includes touch-up painting, cleaning air conditioner and refrigerator coils, deep-cleaning carpets and drapes, and much more, was complete and under

budget. Renovations also began on 106 units in January. Upholstered furniture, window treatments, bedding, artwork, lamps, patio or balcony furniture and other items will be replaced.

At the Annual Owners’ Meeting, Mr. Ward reviewed 2012 year-end financials and the 2013 budget. Sr. Director of HOA Relations John Henderson was appointed to the Board as a developer representative. A representative for the Club updated Association members on Club properties including the newest resorts in Galveston and Panama City Beach. The meeting concluded with a question-and-answer session.

The next meeting is scheduled for April 19.

Holiday Inn Club Vacations Smoky Mountain Resort

The Board of the Las Vegas Resort Owners Association, Inc. held a special meeting at the Resort on December 6 to approve an amendment to the Declaration that provides the ability to assess different maintenance assessments for different Signature Collection unit types. Non-Signature Collection units are not affected by this change. The fourth quarter Board meeting was held the following day where they reviewed financial statements, assessment collections and guest satisfaction scores.

Unit renovations continue with the completion of Buildings 7 and 9 and 20A facelift on the exterior of the Clubhouse included new paint, stonework, lighting and landscaping. Renovation also continues on Gold Mine Bar & Grill to transform it into a four-season dining facility that will ensure guests are comfortable in the desert heat or cold. Lastly, the updated fitness center

has exceeded owners’ expectations. The Board is escalating the repair and replacement of all roofs and is in the process of accepting bids. The General Manager informed the Board that three new shuttles and three new 12-passenger vans will be delivered by mid-April.

The next Board meeting is scheduled for March 19.

Holiday Inn Club Vacations at Desert Club Resort

Above: Main pool at Desert Club Resort.

Holiday Inn Club Vacations at Bay Point ResortThe Orange Lake in Panama City Condominium Association, Inc. met on October 4 for the final meeting of 2012. At the Board meeting, Directors reviewed financials and assessment collection efforts through August. Sr. Vice President of Resort Operations Scott Nassar informed the Board that guest satisfaction scores improved dramatically in the fourth quarter and would likely continue due to the January renovation project. He also stated that Front Desk hours had been extended from 8 a.m. to 10 p.m. Owners checking in after hours will be accommodated at the Wyndham Front Desk (850-236-6000). He also noted that housekeeping and repairs and maintenance for Bay Point Resort would be based at Panama City Beach Resort, which will enhance efficiency and be more cost-effective than providing the services individually. The Board also adopted the 2013 Reserve Study and the 2013 Operating and Reserve Budgets.

At the Annual Owners’ Meeting, which followed, Association Secretary/Treasurer Lori Howell appointed Sr. Director of HOA Relations John Henderson to replace her on the Board. Two owner representatives were also re-elected to their current positions. Association members received a financial report that included a review of the 2013 Operating and Reserve Budgets that the Board approved earlier in the day. The Board ratified three resolutions that decreased the risk to the Association for income taxes on funds collected by the Association. Members were also updated on the renovation project.

At the February 11 meeting, after reviewing financials, assessment collections and rising guest scores, the Board was updated on the renovation of all 18 units. The Type A (soft-goods) renovation included upholstered furniture, cushions, window treatments, carpeting, bedding, wall covering, lamps, artwork, patio/balcony furniture and certain home electronics. The Board previously approved adding bronze (smoked) glass on all tables to prolong their useful life and flat-screen TVs in the living rooms and bedrooms. The building was also painted and walkways resurfaced. The unit building reopened to guests on January 31.

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Holiday Inn Club Member Services (877) 606-CLUB or (407) 905-110000-800-5550-0222 from the United Kingdom*

*The United Kingdom toll-free number may not work with all British carriers. In the event your provider does not support this number, please call our direct number listed above.

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Onsite Resort Information (702) 731-6100

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Onsite Resort Information (407) 239-0000

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Holiday Inn Club Vacations South Beach Resort On December 10, the Board of South Beach Resort Condominium Association, Inc. met to adopt its 2013 Reserve Study. The study analyzes reserve funds to ensure that sufficient funds are set aside to repair and replace items in the units, exterior painting, roofs, elevators, etc. They also adopted the 2013 Operating and Reserve Budgets and approved several resolutions and agreements needed to operate the resort in the new year. The Board also reviewed resort financials and maintenance fee collections. General Manager Kelly Kahler reviewed the extensive list of work being done on property. It included annual unit maintenance, which was almost complete; repainting some balconies; inspecting fireplaces; re-strapping Breezes’ chaise lounge chairs; re-striping the parking lots; and adding Braille signage to the Marketplace, sauna and some stairwells. To provide additional security, several “no trespassing” signs have been placed on the resort’s perimeter. Plus, pool gate key card readers will be installed to ensure the amenities and facilities use policies are upheld.

The next Board meeting, immediately followed by the Annual Owners’ Meeting, is scheduled for March 11.

Holiday Inn Club Vacations at Lake Geneva ResortOn October 23, the Board of Grand Geneva Vacation Condominiums Association, Inc. met to review financials and assessment collections for September 2012. When the Board reviewed guest satisfaction scores, Brett Sundstrom, Managing Director for onsite management company Grand Geneva, LLC and Management Liaison to the Board of Directors, outlined an incentive plan to maintain RCI scores and Gold Crown status. The Board approved the plan unanimously. There was also a detailed review of the 2013 Operating and Reserves Budgets, which the Board approved. They also approved three resolutions to decrease the risk that the Association would be responsible for income taxes on funds collected by the Association. The 2013 Annual Owners’ Meeting is scheduled for February 25. The Board reviewed a draft of the annual meeting notice and budget mailer. Vice President of Association Management Lori Howell informed the Board about the new proxy process and online voting. The Board continued the discussion about signage.

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