everbridge: how to comply with changes to the clery act

How to Comply with Changes to the Clery Actto the Clery ActS. Daniel CarterDirector of Public PolicyySecurity On Campus, Inc.

About Everbridge

• Leader in incident notification systems

• Everbridge serves over 100 colleges and ni ersities incl ding high profileuniversities, including high profile

institutions like Virginia Tech, protecting more than 2 million students in emergencies

• Fast-growing global company with more than 1,000 clients in more than 100 countries

• Serve the Global 2000, healthcare systems, state and local government, federal government, military, financial services firms and universitiesservices firms, and universities

• 100% focused on incident notification solutions that merge technology and expertiseand expertise

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Agenda

Part 1: Presentation• What you need to have in place and whenWhat you need to have in place and when• Developing Clery Act compliant protocols• Addressing annual testing requirementsg g q• Reporting changes

Part 2: Q&A

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Q&A Note: slides are currently available to everyone onavailable to everyone on blog.everbridge.com

Use the Q&A function to submit your questionsquestions.

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How to Comply with Changes p y gto the Clery Act

S. Daniel CarterDirector of Public PolicyS it O C ISecurity On Campus, Inc.

Jeanne Ann Clery’s legacy

• Raped and murdered onApril 5, 1986 in her p ,residence hall by a fellow student she didn’t know

• History of violent crime on campus

• Led to national awareness of campus crime

• Federal Clery Act

Security On Campus, Inc.

• Non-profit established by Connie and Howard Clery in 1987Clery in 1987

• Advocacy• Safer campuses/crime prevention

• Victims’ rights

• Education• Peer-ed

• Clery Act training

New for 2010

• Emergency response and evacuation• Immediate emergency notification• Immediate emergency notification

• Responsibilities clearly outlined

• Annual test/publicizingp g

• New hate crimes• Larceny-theft

• Simple assault

• Intimidation

• Destruction/damage/vandalism

New for 2010

• Campuses with housing• Missing students• Missing students

• Campus fire safety

• Local/state law enforcement• Agreements for investigating crimes

• Memorandum of understanding

Emergency response

• Beginning 2010, annual security reports must include• E d ti li• Emergency response and evacuation policy summary

• Immediate notification

• Annual test

• Annual publicizing of procedures

Immediate notification

• Immediate threat (all hazards)

• To health or safety

• Students or employees

• On campus

Notification process

• How/who will confirm emergency/danger?

• Determine appropriate segment(s)

• Determine the content

• Initiate the notification system

• Li t f titl ( ) ibl• List of title(s) responsible

Timely warning too?

• Emergency notification supersedes timely warning processg p

• Notification may contain less information than warning typically would (i e crime prevention tips)warning typically would (i.e. crime prevention tips)

• Must provide “adequate follow-up information”• All clear

• Recovery information

Without delay

• Must state in policy

• Notification will be issued “without delay”

• Upon confirmation of emergency

• “Taking into account the safety of the community”

Exceptions

• Compromise efforts• To assist a victim

• Contain

• Respond to

• Otherwise mitigate

P f i l j d t f ibl th iti• Professional judgment of responsible authorities

Annual test

• At least once per calendar year• Announced or unannouncedAnnounced or unannounced• Publicizing, beyond ASR, in conjunction

with annual test• Documenting

• Description of the exercise

• Date/time

• Whether announced or unannouncedor unannounced

What is a test?

• Regularly scheduled drills, exercises, and appropriate follow-through activities, designed for assessment and g , gevaluation of emergency plans and capabilities.

Drill

• A drill is a coordinated, supervised exercise activity, normally used to test a single specific operation or function.

• With a drill, there is no attempt to coordinate organizations.

THIS ISNOTA TESTA TEST

Tabletop

• A tabletop exercise is a facilitated analysis of an emergency situation in an informal, g y ,stress-free environment.

• It is designed to elicit constructive discussion as participants examine and resolve problems based on existing operational plans and g p pidentify where those plans need to be refined.

Functional exercise

• A functional exercise is a fully simulated interactive exercise that tests the capability of an organization p y gto respond to a simulated event.

• The exercise tests multiple functions of the organization’s operational plan.

• It is a coordinated response to a situation in a time-pressured, realistic simulation.

Full-scale exercise

• A full-scale exercise simulates a real event as closely as possible. It is an exercise designed to evaluate the as poss b e t s a e e c se des g ed to e a uate t eoperational capability of emergency management systems in a highly stressful environment that simulates actual response conditionssimulates actual response conditions.

• To accomplish this realism, it requires the mobilization d t l t f land actual movement of emergency personnel,

equipment, and resources.

f• Ideally, the full-scale exercise should test and evaluate most functions of the emergency management plan or operational plan.g p p p

New hate crimes

Types of theft

• Pocket-picking

P t hi• Purse-snatching

• Shoplifting

• Theft from building

• Theft from coin operated machine or device

• Theft from motor vehicle

• Theft of motor vehicle parts or accessories

• All other larceny

New hate crimes

Clery Act handbook

• Originally published 2005

• Update is being developed

SOC i h l i• SOC is helping

• What are your ?

• Due late 2010/early 2011

Incident Notification for Higher Educationg e ducat o

Marc LadinVP of MarketingVP of MarketingEverbridge

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Incident notification solutions address common higher education communication challengeshigher education communication challenges

• Communicate quickly, easily, and efficiently with large numbers of

• Free key personnel to perform critical tasks or staff incidentefficiently with large numbers of

people in minutes, not hours, making sure that campus safety issues are communicated quickly

critical tasks or staff incident response teams by automating manual, time-intensive, error-prone processes

• Use all contact paths to reach everyone, using the most popular methods no matter where they may

p p

• Satisfy regulatory requirementsfor the Clery Act and U.S. D t t f Ed ti ’ Hi hmethods, no matter where they may

be, on or off-campus

• Ensure two-way communications

Department of Education’s Higher Education Opportunity Act of 2008 (HEOA) with extensive and complete reporting of delivery attempts and Ensure two way communications

to know who may need immediate assistance

p g y ptwo-way acknowledgements from recipients

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The Everbridge difference

technology + expertise = empowerment

technology + expertise = confidence

technology + expertise = solution

technology + expertise = your success

Everbridge, the world’s recognized leader in incident notification systems, merges technology with industry expertise to help millions of people communicate in a crisis manage operationalmillions of people communicate in a crisis, manage operational incidents, and connect on a daily basis.

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Key evaluation criteria for an incident notification systemnotification system

• Experience and expertise

• Ease of useEase of use

• Ability to reach all contact paths, including voice email native SMSincluding voice, email, native SMS (over SMPP and SMTP), IM, and more

• Ease of integration

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Q&A Note: slides are currently available to everyone onavailable to everyone on blog.everbridge.com

Use the Q&A function to submit your questionsquestions.

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Item Number (Schedule II): 26.1Activity Group: A1 Point for each webinar

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1 Point for each webinar

Contact informationCommunication resources

S. Daniel Carter

Everbridge Aware for Higher Educationeverbridge.com/education

White papers case [email protected]

White papers, case studies, literatureeverbridge.com/resources

Upcoming webinars

Marc [email protected] 818 230 9700

everbridge.com/webinars

1-818-230-9700

blog.everbridge.comtwitter.com/everbridgef b k / b id ifacebook.com/everbridgeinc

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