ERICKA DEAN 3720 College Park Dr. #10301| The Woodlands, TX 77384 |C: 910.297.1357| Ericka.M.Dean@gmail.com

PROFILE: PROJECT MANAGER & PROFESSIONAL INSTRUCTOR

Outstanding track record of innovative project management, operational controls, continuous improvement initiatives, analytical problem solving, and program creation for a global telecommunications company and academic institutions. Accomplished educator with a wide range of skills and expertise that support scientific

exploration and education. Have led and worked with groups of people in scientific study and have been identified as a highly-qualified teacher who has authored and received multiple grants while exceeding expected growth in

my students’ learning. Respected leader, able to build and motivate teams focused on achieving goals. An accomplished athletic captain and coach, with the skills and the ability to thrive in arduous training environments

and the experience of a teammate and leader in a group.

SKILLS AND CAPABILITIES INCLUDE: • Creative curriculum designer, accomplished grant author, and professional development presenter.

• Accomplished Certified Educator with broad-based experience in comprehensive sciences. • 7+ years of teaching and tutoring experience in scientific classes and projects.

• Effective collaborator, technical leader, experienced coach and mentor.

AREAS OF EXPERTISE INCLUDE: o Biological and Environmental Sciences o Anatomy and Physiological Sciences o Orthopedic and Pre-Hospital Medicine o Scientific Method and Analysis

o Strategic Planning and Scheduling o Managing, Coordinating, and Executing o Communication and Meeting Leadership o Instructing, Coaching, and Mentoring

PROFESSIONAL EXPERIENCE

WINDSTREAM COMMUNICATIONS GROUP– Matthews, North Carolina Project Manager I, Carrier Service Delivery PMO 2015-2016

Oversaw the planning, implementation, and tracking of projects from start to completion with specified milestones and deliverables. Defined the scope, create a detailed project plan, determined resources required to complete the project, developed a schedule for project completion, reviewed the project schedule, determined objectives, staffed the project, executed the project according to the project plan, and monitored the progress. Communicated with key stakeholders on progress, monitored approved project expenditures, managed the risk, and ensured deliverables are on time, within budget, and at the required quality. w Developed new standardized processes and procedures for the employee training program, including checklists

and online training. w Identified process gaps in provisioning plans and created new processes to eliminate these weak areas. w T-Mobile Fiber to Tower Texas Region Project – 1 of several project managers working on this project

broken up by region. ü Led the project to lay fiber to 56 tower sites in Texas, while managing a separate budget for each site

ranging from thousands of dollars to $1.5M. ü Still ongoing and will double nationwide coverage for 2016.

w AT&T Mobility Fiber to the Tower Program – managed Ethernet construction and expansion project to turn up 25 tower sites for AT&T across 4 states. ü Managed individual site budgets; met goal of a quick turn up of sites to build better relations between the

2 companies. w Verizon Wireless Fiber to the Tower Program – managed Ethernet construction and expansion project to

turn up 25+ tower sites for Verizon Wireless across 9 states. w Dealt with challenges, including contractor timelines, unclear communications, incorrect contract setup, gaps

in the contracts, and jobs not being completed correctly. CHARLOTTE MECKLENBURG SCHOOLS - Charlotte, NC Science Teacher, East Mecklenburg High School 2014- 2015

Taught IB MYP Biology and AP Biology for high school students. Focused on increasing Biology scores and developing new techniques to promote achievement in the school. Developed effective literacy strategies. w Effectively raised Biology End of Course scores from ~49% passing to ~70% passing.

w Recognized for contributions within the first two months of employment with the Science Department. w Invited to attend a literacy seminar as a member of the school leadership team in the first six months of hire. w Recognized as the highest performing Biology teacher in the school for 2015, based on the North Carolina End

of Course. w Biology Examination scores showing a growth of 17% and rated 9.58/10 in comparison to all state Biology

students and teachers. w Served as the Science Olympiad Coach and Literacy Team Co-Founder. w Authored, submitted, and received the following grant: Donors Choose Grant- Advanced Materials for

Advanced Placement Biology ($600).

SELF-EMPLOYED ATC, LAT- Multiple Locations Certified Athletic Trainer 2002-2015

Provided practice, camp, and game coverage to give first aid and assess injuries, applied taping and treatment to athletes, created rehab protocols for athletes, covered the athletic training room.

w Chosen as an assistant to the Washington Wizards from August-September 2003 to assist with rehabilitation, stretching, and hydration before, during, and after practices and games for pre-season NBA camp.

w Selected as a student presenter for the 3rd Annual Mid-Athletic Trainers Association Symposium.

EMERGENCY MEDICAL TECHNICIAN- BASIC – Charlotte, NC EMT-B, Carowinds Amusement Park 2012- 2015

Promoted to Lead EMT-B by second season and to Human Resources Orientation Instructor by third season. • Led and facilitated new hire orientation. • Investigated and maintain safety procedures for staff and patrons of the amusement park. • Investigated any injury/illnesses of patrons and staff in addition to workman’s compensation claims of staff. • Applied first aid to employees and staff while educating those involved on the causes of their injury and

illness. BRUNSWICK COUNTY SCHOOLS - Leland, NC Science Teacher, North Brunswick High School 2010- 2014

Taught Applied Biology, Biology, Earth and Environmental Science, Ocean Sciences, and Sports Medicine. Organized multiple AVID fundraisers, planned multiple field trips, and created an AVID Senior Scholarship Fund using fundraising monies. In the first semester teaching 83% of students achieved proficiency and the following year 86%. The second and third year the state classified the students’ scores as exceeding expected growth and the following year my students had the second highest scores in the county. Consistently evaluated as accomplished, proficient, meeting, and exceeding expected growth. Created and implemented the following curriculums: w Biology Curriculum Development – determined the guidelines and criteria needed to meet student

understanding and state mandates. ü Evaluated goals and objectives to create a strategic plan and schedule; developed labs and assignments to

meet goals; evaluated student learning through baseline assessments, formative assessments, and summative assessments; monitored quality of work; and documented lessons learned.

w Masonboro Island Curriculum Development – created the curriculum for the Masonboro Island Reserve, used to educate students and families through hands-on activities to understand the scope of human ecological impact. ü Determined the scope, stakeholders, objectives, and created lessons to meet goals regarding bird

identification, barrier island ecology and island geology. ü Communicated with educators and project team to effectively meet curriculum needs as per the timeline.

w Water Quality Curriculum Development – developed a curriculum on human ecological impacts for ocean sciences class high school students. ü Created lessons to include field trips to river in order to test water quality and classroom based exercises

to reinforce field techniques. ü Monitored the quality of learning through baseline assessment, and documented lessons learned as a

paper-based exercise. w Sports Medicine Curriculum Development – developed a curriculum on human anatomy, physiology and

sports related injuries. ü Created lessons to include video, projects, and hands on assessments and taping. ü Monitored the quality of learning through baseline and summative assessments

w Evaluation from Principal Sheila Grady: “Ms. Riddle (note: Riddle is maiden name) attends assigned meetings regularly. She is an active member of her professional learning community where she takes on a leadership role of sharing strategies for student improvement. Ms. Riddle is always organized and prepared to begin class promptly with materials ready for distribution. Ms. Riddle has developed great rapport with her students. Students conduct themselves as aware of established rules and guidelines. She has routine procedures which students respect. They are also comfortable speaking freely expressing their opinions as they are valued. Ms. Riddle is knowledgeable of her subject content. She works collaboratively using her content knowledge to assist her professional learning community with planning common formative assessments and activities that promote higher order thinking. Ms. Riddle is a champion for her students. She takes measures to expand their knowledge beyond the class through real world activities that students relate to which makes learning meaningful. She uses cues and prompts to make students exercise critical think skills. Ms. Riddle plans lessons to allow for high student and high teacher time on task. Ms. Riddle has successfully written grants to provide special activities for her classes. Ms. Riddle is a reflective practitioner who utilizes student assessment data to inform planning. She continuously seeks opportunities to advance her knowledge and skills as a teacher.”

w Authored and submitted the following grants: ATMC Bright ideas Grant 2012-AVID Tutorials ($2000), Donors Choose Grant 2012-AVID Tutorials ($75), and ATMC Bright Ideas Grant 2013 – Water Your Impacts ($2500).

w Involved in the following committees: AVID Co-Coordinator, Biology Professional Learning Community Leader, NBHS National Honor Society Faculty Council, Testing Logistics Committee Member, School Leadership Team, Literacy Team, Data Team, and Homeroom Team.

BRUNSWICK COUNTY SCHOOLS - Leland, NC Guided Studies Coordinator, North Brunswick High School 2008- 2010

Coordinated tutoring efforts throughout the school to meet athletic and school turnaround end of course goals. • Organized credit recovery of students, designed a program to help students complete missing assignments

while tutoring at-risk, low achieving, and credit recovery students. • Collected and analyzed data on the successes/weaknesses of the program and created recommendations to

present to school leadership. • Helped multiple former dropouts to graduate, prevented many students from dropping out, and more than 90%

of students in the program received credit for their courses.

BRUNSWICK COUNTY SCHOOLS - Leland, NC Head Volleyball Coach, North Brunswick High School 2008-2010

Hired to rebuild the volleyball program with the following results: • 2008 season: both the JV and Varsity teams were created with 13 players total; most girls had never played

volleyball previously, and won 2 games. • 2009 season: the teams increased to 24 players and won 4 games. • 2010 season the teams grew to 29 players and managers and won 9 games. Qualified for the playoffs for the

first time in school history. During this season the team organized a breast cancer awareness fundraiser game raising over $200.

CAPE FEAR VOLLEYBALL – Wilmington, NC Assistant Director and Coach 2005- 2013

Assist director in managerial duties, site managing, accounting transactions, team and coach selection, and organizing and scheduling.

• Coached the 14-16 Junior Olympic Volleyball Teams to multiple regional competitions and Championship medals.

NEW HANOVER MEDICAL GROUP – Wilmington, NC Medical Records Supervisor, Medical Records Department 2005- 2008

Promoted to Medical Records Supervisor from Medical Records Clerk. • Supervised and trained 8-10 medical records staff members at three remote locations. • Released medical records according to HIPAA regulations and attended medical records law seminars. • Integrated Electronic Medical Records (EMR) into the three offices. • Maintained professional relationships with all staff and doctors, answered phone calls and questions from

patients, nurses, and doctors.

UNIVERSITY OF NORTH CAROLINA AT WILMINGTON - Wilmington, NC Certified Tutor, UNCW 2003- 2005

Tutored college age students through UNCW’s Student Learning Center. w Identified individual areas of concern and weak study skills, addressed techniques to change learning

outcomes, helped 100% of assigned students pass classes in college level Biology, Latin, and Anatomy and Physiology.

w Worked with America Reads to tutor elementary age students and a behavioral education class for at-risk kindergarten students. Was assigned a specific 5th grade student to tutor after school and increased this student’s reading level from third grade to fifth grade in 3 months.

RESEARCH EXPERIENCE

STEM Education for Underserved Students to Study Water Quality and Experience Field Techniques

Developed a field curriculum for high school students as a graduate student working with the Chair of UNCW’s Department of Biology and Marine Biology, Dr. Christopher Finelli. This curriculum was designed to meet all of the qualifications of STEM and common core’s essential standards while addressing the National Science Education Standards. This project helped science teachers to educate their students within their curriculum and to train them as young scientists, while promoting stewardship and conservation through the initiation of a long-term data collection program on coastal ecosystem health. The project entailed North Brunswick High School students taking monthly field samples, observations, and measurements of a local estuary while testing student created hypotheses. During each field trip the students gathered data using field-sampling techniques and perform water quality tests in the field and in the classroom. Data collected by the students was used to test how certain factors affect the health of an ecosystem such as increased CO2 affecting the pH of water, runoff affecting the water quality and watershed life, turbidity and oxygen concentrations of the water. In this research project students collected data, compiled it into an online database, and performed analysis of the data. This project helped to introduce the scientific method, field techniques, technology, and other STEM initiatives to underserved high school students who lacked these skills or the resources needed to experience these skills in the field. In addition the project helped students become better stewards of the environment while enjoying science and possibly encouraged students to pursue science degrees and careers.

Christopher Finelli, Ph. D., Department Chair and Associate Professor, UNCW Dobo Hall 102A 601 South College Road, Wilmington, NC, 28403-5915, (910) 962-3487, finellic@uncw.edu

Developing Lessons for Students through Adults on the Ecology of Masonboro Island, NC

Assisted in the creation of a field curriculum for formal and informal educators on Masonboro Island, NC. The curriculum included lesson plans, activities, and assessments for wide ranges of student age and abilities to include extensions and differentiation strategies. All lessons were coordinated based on the NC Standard Course of Study and Essential Standards of the Common Core. This project introduced students through adults to the ecology of Masonboro Island and the unique NC Barrier Islands. In addition, this project helped students become better stewards of the environment while enjoying science and possibly encourages them pursue science degrees and careers.

Dr. Jeffery M. Hill, Graduate Program Coordinator and Professor of Environmental Studies, UNCW Teaching Lab 2108 601 S. College Rd., Wilmington, NC 28403-5949, Phone/FAX 910.962.3264, hillj@uncw.edu

Case Study Research of Student Athlete’s Patellar Tendonitis and Experimental Treatment

The opportunity to participate in research involving a human subject and an experimental medical treatment arose as an athletic training student working with a university soccer athlete who had been plagued by patellar tendonitis. All of the protocol treatments were not working, and the athlete signed up for an experimental study with a physician, Louis Almekinders, MD, with University of North Carolina at Chapel Hill. Dr. Almekinders worked with head athletic trainer, Dr. Mike Perko (UNCW), Dr. John Sutton of Wilmington Orthopeadic Group, two other athletic training students, and myself to develop treatment protocols for this athlete. Documented his recovery and treatments and presented his case study at an undergraduate symposium presentation on May 17, 2003, during the 25th annual District 3 Mid-Atlantic Athletic Trainers Symposium. This research helped me to understand how to work with a case study, HIPAA laws, and within a team of researchers while following a lead researcher’s protocols.

Kirk Brown, Ph.D., ATC, Athletic Training Education Program Director, UNCW Phone: (910) 962-7184, brownk@uncw.edu

Measuring Mass and Size Changes of Fish Otoliths at Different pHs

Independent research project under the supervision of Dr. Thomas Lankford, Associate Professor at University of North Carolina at Wilmington. The research involved measuring the mass loss and size decrease over time of otoliths in different pH solutions. This research was not presented but was performed to be used in conjunction with research of

dolphin stomach contents. This research involved working independently, designing research methods, time management, and reflecting on ways to perform the research better and to expand the project to new areas of research.

Thomas E. Lankford Ph.D., UNCW, Professor, Center for Marine Science, Myrtle Grove 1339 (910) 962-2381, lankfordt@uncw.edu , http://people.uncw.edu/lankfordt

EDUCATION & PROFESSIONAL DEVELOPMENT

EDUCATION: University of North Carolina at Charlotte

• Masters in Art of Teaching Comprehensive Science (3.8 GPA) while also completing 18 graduate credits in Biology

Cape Fear Community College • Emergency Medical Technician (EMT-B) certification course

Miller Motte College • Massage Therapy Diploma

University of North Carolina at Wilmington • Completed double major: Bachelor of Science- Marine Biology and Bachelor of Arts- Athletic Training while

graduating Cum Laude (3.8 GPA) receiving the Distinguished Service Award and Chancellor’s Achievement Award

Nova Southeastern University • Marine Biology Studies while being a NSU softball player and NSU Cross Country team member

Junius H. Rose High School • Received a High School Diploma while ranked 73 out of 400 students in senior class with a 3.89 GPA • Co-Captain of Varsity Softball Team, Four year Varsity Softball team member receiving Golden Glove award,

chosen as the MVP, and voted an All-Conference Softball Player • Received H.L. Hodges, Jr. Award for Most Outstanding Senior Athlete • Four year Varsity Volleyball team member and State High Jump Qualifier • National Honor Society Member, National Latin Honor Society Member, Student Government Class

Representative and Treasurer CERTIFICATIONS/LICENSURES:

• Project Management (PMP) certification (10/2015) • NC Certified Environmental Educator (10/2015) • AP Biology and AP Environmental Science educator certification (7/2014) • Certified Ergonomics Assessment Specialist-I (10/2013) • Certified NC Teacher Mentor (9/13/2013) • NC Professional Educator’s License (License Number 1131437) (07/2010) • NC Certification as Emergency Medical Technician- Basic (P067775) (6/2009) • Department of the Army Junior Cadet Leadership Challenge Certificate of Appreciation for Patriotic Civilian

Service (6/2009) • Certified UNCG iSchool Facilitator (3/2009) • Licensure as Athletic Trainer in North Carolina (License number 1529) (11/2007) • National Athletic Trainers Association Board of Certification- Certified Athletic Trainer (10/2007) (Certification

number 100702006) • USA Volleyball Impact Certified (11/2006) • CRLA Regular Tutoring Certificate (12/2004)

PROFESSIONAL INVOLVEMENT: • Project Management Institute Member • National Athletic Trainers Association Member • North Carolina Athletic Trainers Association Member • Presenter at District 3 Mid-Atlantic Athletic Trainers Association 25th Annual Symposium • Presented Understanding 21st Century Skills in the Classroom to Brunswick County School Educators • Former committee member of Brunswick Riverwalk Instructor and Educator Faculty for the Belville Board of

Commissioners collaborating on and helping to receive an $85,000 grant from Duke Progress Energy to create an Educational River Walk Project for formal and informal education for children through adults.

COLLABORATORS/ADVISORS/REFERENCES: Rick Parker, Principal East Mecklenburg High School 980-343-6430 Rick.parker@cms.k12.nc.us Jamie Smith, Science Instructional Support Coach Brunswick County Schools 910-371-2261 jnsmith@bcswan.net Letisha Cobb, Science Dept. Chair North Brunswick High School 910-371-2261 lcobb@bcswan.net

Dr. Leslie Newman, Principal Cape Fear Middle School 910-602-3334 Newmanium77@gmail.com