enhance your productivity at work€¦ · learning objectives 1 explore both practical and...

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Enhance Your Productivity at WorkA 2-day Workshop

Course OverviewStress, time, and teamwork management are three of the most crucial areas in self-management that most employees are not able to cope up with. Workplace typically do not have controls in place to manage these issues as the ability to manage them effectively is often deemed to stem from one’s personal capability. As a result, more and more employees suffer from stress, delayed work completions, and the inability to work as a team. Hence, this 2-day course provides learners with the effective techniques in managing stress, time, and goals, as well as insights on how to become a better team player in their organization. This course is suitable for employees from all walks of life, as it does not require learners to undergo any forms of spiritual transformation nor adopt complex self-management practices. In short, this course is for all.


Learning Objectives

1Explore both practical and systematic techniques in managing stress

3Hands-on apply effective priority and goal setting techniques to achieve better work output


In this workshop, participants will:

Who Should AttendManagers, executives or engineers, and assistants from various departments of a corporation or government organization, mainly those that deal with deadlines, people, and teams on a frequent basis

2Learn on the strategic and systematic techniques in dealing with importance and urgency

4Discover ways to build a cohesive team in their organization


Module 3: Importance and Urgency (hands-on)● Understanding the relationship● Systematic techniques in identifying

importance and urgency○ Eisenhower decision matrix ○ ABC analysis

Module 4: Priority and Goal-Setting Techniques (hands-on)● Effective techniques:

○ Pareto Principle○ Deliverables & Milestones*

● Tips on how to organize time better

*actual usable templates are given for free to participants

Module 5: Building a Cohesive Team in an Organization● The Five Dysfunctions

of a Team by Patrick Lencioni

● Characteristics of an excellent team player

● Effective ways to build a cohesive team in an organization

Module 1: Practical Approach in Managing Stress ● Common causes of stress at

workplace● Workplace stress implications● Practical ways to relieve stress

○ How to relax the mind ○ How to relax the body

● Stress relief ways that should be avoided

Module 2: Systematic Approach in Managing Stress (hands-on)● The four A’s of stress management

○ Avoid-Alter-Accept-Adapt

Course Outline

MBA, B.Eng.(Hons)

Feroz Hayat Khan


Feroz Hayat Khan is the Director and Principal Consultant for Blankskript

Consultants. He started off his career as an engineer for Sarawak Energy Berhad

(SEB) – a public utility company for Sarawak, Malaysia. After the first 4 years of

his early career, he became the Division Head for Kuching Regional Office and

within 2 years he was promoted as a Station Head cum Senior Engineer for

Bintulu and Miri Retail Department, making him one of the youngest engineers in

the company to be promoted to a senior position. Having more than 10 years of

professional experience in Sarawak Energy Berhad (SEB), Feroz has led more than

60 employees encompassing several main business functions including Customer

Engagement, Loss Mitigation and Administration & Finance.

With regard to loss mitigation, his team

has successfully achieved revenue loss

recovery of 138% from the target set

by the company for Miri Region in

financial year 2015, 130% in financial

year 2016, and 102% in financial year

2017. The team under his leadership

also succeeded in minimizing Sarawak

Energy’s non-technical losses for Miri

Region at 3.07% lower than the target

percentage set by the company in

financial year 2017, which equated

additional cost-savings of approx.

RM37mil.

Feroz has gained vast experiences in managing an extensive workforce across multiple

management roles, chiefly strategic management, operations management, and

process enhancement. Hence, he showed success in acquiring unrivalled expertise in

the areas of competency development when he created his very own Business-driven

Competency Assurance (BudCA) framework which is being adopted organization-wide

by SEB's main subsidiary - Syarikat SESCO Berhad (SESCO). By using BudCA, he has

worked with the CEO, Vice Presidents, and Subject-Matter-Experts (SMEs) of SESCO

to develop the competency model, elements and the corresponding descriptors for

their major departments, namely, Transmission, Distribution, Grid System Operations,

Service Excellence & Communication, and Retail Department.

Feroz is also a business coach for one of the most successful startups in Sarawak i.e.

Thirst Milkshake which saw tremendous growth from a small roadside stall business to

a successful mall kiosk. In addition, he has lectured in University Putra Malaysia (UPM)

Bintulu Campus on the areas of business, marketing, and communication. In the areas

of management training, despite being one of the youngest trainers in Sarawak, he has

worked with several key clients for their enhancement programmes such as the

Leadership Institute of Sarawak Civil Service (LISCS), Land Custody and Development

Authority (LCDA), Tabung Ekonomi Gagasan Anak Bumiputera Sarawak (TEGAS),

Angkatan Zaman Mansang (AZAM) Sarawak, University Malaysia Sarawak (UNIMAS),

SEGi College Sarawak, PTPL College Sarawak, and local secondary schools, namely SM

Sains Kuching, St. Teresa Kuching, and SMK Bandar Kuching No. 2.

Feroz holds a Master of Business Administration (MBA) from University of Malaysia

Sarawak and a Bachelor of Engineering from University of Technology Malaysia,

majoring in Electrical & Electronics. He is a Certified Pembangunan Sumber Manusia

Berhad (PSMB) Trainer and holds a Certification in Coaching and Mentoring from the

Institute of Leadership and Management, England.

Certified (PSMB) TrainerCertified Coach & Mentor, ILM England

Trainer Profile

What our participants say about this workshop:


“It's a thorough and well informed material. Just want to give a big thumbs up for the course”

- Darrel

“Thank you very much for putting together and running an excellent session for this course. The materials are easy to understand and can be applied in daily life in dealing with stress. Keep up the good work”

- Anne

“It's good to know the systematic approach to manage stress and practical ways to relieve it. Overall a great content and easy to understand"

- Norliza

*Kindly use another form copy for 2nd participant onwards


Name of Participant* : _________________________________________

Designation & Department : _________________________________________

Email Address : _________________________________________

Mobile No. : _________________________________________

Company Name : _________________________________________

Office Tel No : _________________________________________

Company Address : _________________________________________

_________________________________________

_________________________________________

Cancellation PolicyYou may substitute the participants at any time. For cancellation in writing (letter / email) in more than 14

days prior to the training date, we will prepare for a full refund. For cancellation in writing (letter / email) in

7 to 14 days prior to the training date, a 10% cancellation fee will be charged. Cancellation which is less

than 7 working days prior to the training date carries a 100% liability.

Programme PolicyOur trainer(s) & modules are confirmed at the time of publishing. However, circumstances beyond the

reasonable control of the organizers may occur. Blankskript Consultants Sdn Bhd reserves the right to alter

or modify the advertised speakers and / or modules if necessary

Enhance Your Productivity at WorkA 2-day Workshop on 13-14 April 2020 @ Waterfront Hotel Kuching, Sarawak

Course Registration Form

Easy Ways to Register!

Option 1: Register online via our official website. Please click here

Option 2: Scan & email this registration form to: [email protected]

Training Investment

Early Bird (on/before 23 March 2020): RM1099 /pax; Normal price: RM1599 /pax

Full payment to be received within 14 days upon issuance of this invoice or prior to

the training date (whichever comes first), via one of the following methods:

1. Direct Deposit

Account Name : BLANKSKRIPT CONSULTANTS SDN. BHD.

Account number : 11013010101688

Bank Name : BANK ISLAM

Please instruct your bank to pay all transfer charges from your account and send in a copy of remittance advice by email.

2. Bank Cheque or Bank Draft

Payable to “BLANKSKRIPT CONSULTANTS SDN. BHD.”

https://www.blankskriptconsultants.com/course-registration.html

mailto:[email protected]

For detailed information on our consulting services or training customizations, please do not hesitate to contact the undersigned:

Feroz Hayat Khan

+60168887547

[email protected]

www.blankskriptconsultants.com

www.blankskriptconsultants.com

enhance your productivity at work€¦ · learning objectives 1 explore both practical and...

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