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Introduction to Education at Work

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  1. 1. Introduction to Education at Work
  2. 2. Education at Work, Inc. Proprietary & Confidential 2 A non-profit organization helping college students graduate with less debt by partnering with our clients to address their customer service needs through a high-achieving, millennial workforce. Our Mission
  3. 3. Education at Work, Inc. Proprietary & Confidential $1.3 Trillion in Student Debt Many college students lack 21st Century job skills to secure full-time employment The Problem 3
  4. 4. Education at Work, Inc. Proprietary & Confidential Contract with leading companies to provide customer service, sales and technical support to their customers (e.g., Macys) Hire college students to work 15-20 hours/week; provide the opportunity to earn up to $15/hour (~ $15,000/year) to fund their education Invest in training 21st century job skills - communication, listening, empathy and problem-solving Provide career planning and placement services to help student- employees secure full-time employment in their field after graduation Scalable non-profit model with sustainability Our solution 4
  5. 5. Education at Work, Inc. Proprietary & Confidential Education at Work Vision 2025 5
  6. 6. Education at Work, Inc. Proprietary & Confidential Our Story 6
  7. 7. Education at Work, Inc. Proprietary & Confidential Value Proposition for students Provide college students professional employment starting at $9/hour Teaches relevant jobs skills including communication, problem solving and critical thinking Provide leadership opportunities as supervisors, trainers and co-ops Tuition award amounts annually: GPA Most Recent Semester Student Student Below 2.5 $0 $0 2.5 to Under 3.0 $1,000 $2,000 3.0 to Under 3.5 $1,500 $3,000 3.5+ $3,000 $6,000 Eligible for tuition assistance after 4 months of employment 7 Part-time Full-time
  8. 8. Education at Work, Inc. Proprietary & Confidential Why clients are choosing us Delivering better results Quicker time to proficiency Higher customer satisfaction & productivity Solving staffing challenges High demand for peak period staffing: early AM, evenings & weekends Fits well around student academic schedules Pilot for testing new products & services Cost Effective Lower cost than alternative US options (20-30% savings) No waste only buy what you need 8 Repurpose contact center jobs to help students complete education
  9. 9. I really believe in the Education at Work Program. Not only does it benefit the students, it is a great flexible resource for business and provides a pool of talented hires with direct experience. Senior Vice President, Global Financial Services Company
  10. 10. Education at Work, Inc. Proprietary & Confidential 10 2015 revenue by vertical Communications Retail Technology Other 15.3% 43.9% 32.6% 8.2% Industries supported
  11. 11. Education at Work, Inc. Proprietary & Confidential Ensuring Student Success Recruiting Motivated students active in community/clubs/volunteer work Maintains a 3.0 cumulative GPA utilizing the tuition assistance Advances into leadership roles including student advisors and internships Engaged and actively seeks opportunities to build business acumen and professional network 11
  12. 12. Education at Work, Inc. Proprietary & Confidential Current site locations 12 30,000 square feet 630 seat capacity 5 clients 145 seats available 2,500 square feet 45 seat capacity Supporting large retail client At capacity Mt. St. Joseph University (Cincinnati, Ohio) Norwood (Cincinnati, Ohio) 10,000 sq. foot campus location under construction 220 seats available 3rd quarter 2015
  13. 13. Education at Work, Inc. Proprietary & Confidential Expansion locations Cincinnati: Grows to 2,000 students Site #3, 220 seats to open Fall 2015 2016: 2nd city (2,000 heads) 2017: 3rd/4th cities (4,000 heads) 2018: 5th/6th cities (4,000 heads) 2019: 7th/8th cities (6,000 heads) Key market criteria Mid-Size Market, MSA ranking (25-50) Significant client opportunity in hand (min. 100 FTE) Large student population (100K+) Availability of experienced operational talent Local university support (facilities & investment); local/state government assistance 13 5-Year expansion plan
  14. 14. Education at Work, Inc. Proprietary & Confidential Completion With a Purpose 14 Provides access to broader network of higher educational institutions and resources to serve more students nationally SM
  15. 15. Lets start a conversation. Scott Degerberg [email protected] 513.235.6348 education-at-work.org