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Oregon State University Transportation Plan > Draft Restricted Core Options July 20, 2018

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Page 1: Draft Restricted Core Options - fa.oregonstate.edu...Representatives included individuals from University Housing and Dining Services (UHDS), OSU Facilities Services, ... NW Joh nso

Oregon State University Transportation Plan

> Draft Restricted Core Options

July 20, 2018

Page 2: Draft Restricted Core Options - fa.oregonstate.edu...Representatives included individuals from University Housing and Dining Services (UHDS), OSU Facilities Services, ... NW Joh nso

CONTENTS

Introduction ........................................................................................................................................... 3

Phase One – Strengthen the Existing Restricted Core ................................................................................. 4

Phase Two – Mid-term Expansion ........................................................................................................... 10

Phase Three – Proposed Future Restricted Core ...................................................................................... 14

Page 3: Draft Restricted Core Options - fa.oregonstate.edu...Representatives included individuals from University Housing and Dining Services (UHDS), OSU Facilities Services, ... NW Joh nso

INTRODUCTION

This white paper provides a summary of the options identified for implementation of a strengthened and

expanded restricted core on the Oregon State University (OSU) campus. Following review and discussion of this

document by OSU staff and stakeholders, key findings and viable recommendations will be incorporated into the

OSU Transportation Plan.

Throughout development of the OSU Transportation Plan, freight surveys and follow-up interviews have been

conducted with eight representatives or groups on campus, as well as a joint freight/delivery/service workshop.

Representatives included individuals from University Housing and Dining Services (UHDS), OSU Facilities Services,

Printing and Mailing Services, Environmental Health and Safety (EHS), OSU Recycling and Surplus Property, and

OSU Memorial Union (MU).

Based on the discussions conducted with OSU representatives, information shared by the project team, and

knowledge gained about the operations of the campus, a three-phased implementation for strengthening and

expanding the restricted core is provided in the following sections of this paper. The list below outlines the

resources and options available to OSU for these restricted core phases, organized into four main categories.

▪ Policies

▪ Restricted users

▪ Time-of-day restrictions

▪ Centralization

▪ Prioritizing modes

▪ Personal package delivery restrictions

▪ Flexibility of hours of operation

▪ Procedures

▪ Vendor registration

▪ Permits

▪ Badges

▪ Travel restrictions

▪ Infrastructure

▪ Gates

▪ Access controls

▪ Bollards

▪ Exclusive facilities

▪ Drop boxes and kiosks

▪ Communication

▪ Signage

▪ Wayfinding

▪ Maps

▪ Website

▪ Policies

▪ Procedures

▪ Training

▪ Education

Page 4: Draft Restricted Core Options - fa.oregonstate.edu...Representatives included individuals from University Housing and Dining Services (UHDS), OSU Facilities Services, ... NW Joh nso

PHASE ONE – STRENGTHEN THE EXISTING RESTRICTED CORE

Figure 1 displays the existing restricted core, which includes Campus Way from Cordley Hall to Milne Computer

Center, Jefferson Way from 26th Street to Benton Place, 26th Street from Orchard Avenue to Jefferson Way, and

Waldo Place from Campus Way to Jefferson Way.

Virtually all stakeholders agree with the purpose and importance of the restricted core. Campus security and the

significant volume of pedestrian and bicycle activity in this area require actions that reduce conflicts and other

exposures to risk. The primary policy decision to restrict private vehicle access to this area is broadly supported

but considered ineffectively communicated and implemented. Stakeholders readily agree that early actions

should be to strengthen the policies, procedures and infrastructure of the existing core to reinforce its purpose

and benefits.

Although private vehicles are prohibited from using these facilities, many students, staff, faculty, guests, and

visitors do not understand or follow these restrictions. Until this prohibition is more fully accomplished, it is

difficult to determine whether additional restrictions to the movement of motor vehicles (e.g., delivery trucks,

commercial vendors, waste management and recycling, OSU service vehicles) are necessary to protect the

walking and biking environment. The following draft set of recommendations repeat or expand actions within

each of the four general categories to strengthen the existing restricted core:

POLICIES

▪ Private vehicles without permits or passes are prohibited from accessing the restricted core

▪ Users requiring ADA parking access may secure permits to the restricted core

▪ Invited guests and visitors may secure a pass for access to the restricted core, including those who

partake in such campus activities as Kid Spirit

▪ Restricted core operating hours are 8:30 a.m. to 3:30 p.m. on weekdays when school is in session

▪ There will be exceptions to these hours during periods of time when the campus is not operating

under normal conditions, such as move-in and move-out weeks

▪ OSU service vehicles maintain their existing access to campus

▪ Service vehicles must use designated service parking spaces, whenever possible

▪ Service vehicle parking must never impede or encroach upon ADA facilities

▪ Service vehicles must be operated in compliance with quiet zone restrictions near campus residence

halls

Page 5: Draft Restricted Core Options - fa.oregonstate.edu...Representatives included individuals from University Housing and Dining Services (UHDS), OSU Facilities Services, ... NW Joh nso

SW Campus Way

SW Washington Way

NW 15

th St

NW 12

th St

NW Van Buren Ave

SW Monroe Ave

NW Ki

ngs B

lvd

SW Jefferson Way

SW Orchard Ave

NW 21

st St

SW Jefferson Ave

SW Adams Ave

NW 14

th St

SW Washington AveSW 13

th St

NW Jackson Ave

SW14

thSt

NW 33

rd St

SW 15

th St

NW 11

th St

NW 30

th St NW

29th

St

NW 13

th St

NW 28

th St

SW 26

th St

NW 27

th St

NW 10

th St

SW 9t

h St

NW Johnson Ave

NW 16

th St

SW 8t

h St

SW30

thS t

NW 23

rd St

NW Monroe Ave

SW 10

th StSW

Lang

ton Pl

SW 11

th St

SW W

eathe

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Pl

SW Intramural Ln

SW Be

nton P

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SW Armory Ln

SW May Way

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neer Pl

SW Sa

ckett

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SW Madison Ave

SW M

emori

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SW W

aldo P

lSource: Esri, DigitalGlobe, GeoEye, Earthstar Geographics, CNES/Airbus DS, USDA, USGS, AEX, Getmapping, Aerogrid, IGN, IGP, swisstopo, and the GISUser Community

OSU Transportation Plan - Alternative Development July 2018

¯

Figure1

RestrictedRestricted ParkingResidential BuildingOther Buildings

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Coordinate System: NAD 1983 HARN StatePlane Oregon North FIPS 3601 Feet Intl

Restricted Core Options - Phase OneOregon State University

Page 6: Draft Restricted Core Options - fa.oregonstate.edu...Representatives included individuals from University Housing and Dining Services (UHDS), OSU Facilities Services, ... NW Joh nso

▪ Operators of service vehicles are encouraged to avoid moving the vehicle during the class change

periods and during times/events with large gatherings or movements of people in the vicinity

▪ Approved delivery vehicles maintain their existing access to campus

▪ Delivery vehicles must use designated delivery parking, loading zones or loading docks or risk penalty

of fine or cancellation of contract

▪ Delivery vehicle parking must never impede or encroach upon ADA facilities

▪ Delivery vehicles must be operated in compliance with quiet zone restrictions near campus residence

halls

▪ Delivery companies and vendors should be encouraged/required to avoid moving vehicles during class

change periods

▪ Discourage employees from having personal packages delivered to their place of work

PROCEDURES

▪ Qualifying students, staff, faculty, and researchers may secure ADA parking permits that grant access to the

restricted core

▪ Regular enforcement of policies via educational notices, warning, and/or tickets (with fines) is necessary to

achieve consistent compliance

▪ OSU staff should determine which department is best suited for each, or all, potential enforcement

activities (including adjudication)

▪ Implement regular enforcement activity of non-permitted moving and parked vehicles in the restricted

core

o Potentially acquire additional staff

o Educate, warn, and/or ticket drivers operating in the restricted core during restricted time

periods

o Place educational materials, warnings, and/or tickets on non-permitted vehicles in the

restricted core during restricted time periods

o Warn and/or ticket vehicles for blocking loading zones, docks, and service vehicle accesses

Page 7: Draft Restricted Core Options - fa.oregonstate.edu...Representatives included individuals from University Housing and Dining Services (UHDS), OSU Facilities Services, ... NW Joh nso

▪ Continue coordinating with emergency assistance and enforcement agencies to maintain continuous access

to the campus

▪ Further investigate the feasibility of partially centralized delivery through discussions with vendors,

providers, and delivery services by asking how a process could work from their perspective

▪ Consider establishing day of week and/or delivery time periods in contracts, for perishable goods,

sensitive materials and/or time-sensitive deliveries

▪ Consider the use of package kiosks and other package drop-off/pick-up technologies that reduce

motor vehicle demands within the restricted core

▪ Management and signing of parking within the restricted core must be consistent with the policies of the

restricted core (i.e. no general use parking will be located within the restricted core)

INFRASTRUCTURE

▪ Construct a permanent gate on 26th Street south of Orchard Avenue

▪ Equip the gate with card access or license-plate reading technology and transponder access (crucial for

shuttle and transit access) or include a staffed kiosk during restricted core operating hours

▪ Open the gate during non-restricted hours

▪ Reconstruct the parking lot north of Bates Hall to remove access to 26th Street

▪ Install permanent bollards at two locations

▪ Langton Place south of Jefferson Way

▪ Langton Place north of the ADA parking adjacent to Langton Hall and Waldo Hall

▪ Install temporary gates at four locations (physical expansion of the restricted core may require these to be

removed or relocated), equipped with card access or license-plate reading technology and transponder

access (crucial for shuttle, transit, and/or delivery access):

▪ 26th Street north of Jefferson Way

▪ Jefferson Way east of 26th Street

▪ Jefferson Way west of Benton Place

▪ Request the city install a “No Left Turn” sign on westbound Monroe Avenue and a “No Right Turn” sign on

eastbound Monroe Avenue in advance of the intersection with Memorial Place

Page 8: Draft Restricted Core Options - fa.oregonstate.edu...Representatives included individuals from University Housing and Dining Services (UHDS), OSU Facilities Services, ... NW Joh nso

▪ Install consistent signing and pavement markings on campus that either indicate the allowed or the

restricted movements (“Right Turn Only” versus “No Left Turn”)

▪ Install a “No Left Turn” (or “Right Turn Only”) symbol below the stop sign at the north end of Waldo Place

and the shared Milne Computer Center-Benton Hall driveway approach, at their intersections with Campus

Way

▪ Install a “No Right Turn” (or “Left Turn Only”) symbol below the stop sign at the east end of Orchard Avenue

▪ Ensure all parking areas accessed solely from the restricted core are signed and managed to be consistent

with the restrictions (i.e. no general use parking) restricted core parking areas into ADA, delivery/service, or

vendor parking, depending on anticipated use and proximity to building entrances or docks

▪ Restricted access to designated ADA spaces shall apply at all times

▪ Management of service, vendor and/or delivery spaces may differ outside of the operating hours for

the restricted core

COMMUNICATION

▪ Campus gateways and portals that appear to provide private vehicle access to the restricted core must be

clearly signed as “Restricted Access, Permit Only”

▪ These signs must be prominently displayed and easily read by the motorist at a distance great enough

to enable safe adjustment to their driving route

▪ These locations also must provide positive guidance to the motorist for the appropriate direction to

turn to avoid the restricted core

▪ Create restricted core signage that is visible and consistent throughout campus

▪ “Restricted Access, Permit Only”

▪ Hours of restriction

▪ Nearest parking outside of the core

▪ Update maps to identify and define the restricted core

▪ Update OSU website to identify and explain the restricted core including:

▪ Updated campus map

▪ Pictures of gateways and physical restrictions

Page 9: Draft Restricted Core Options - fa.oregonstate.edu...Representatives included individuals from University Housing and Dining Services (UHDS), OSU Facilities Services, ... NW Joh nso

▪ Policies for the restricted core and fines for not adhering to the restrictions

▪ Links to information regarding parking permits and passes to use the restricted core

▪ A link to the restricted core page from other OSU website pages where potential students, visitors, and

parents are commonly active

▪ Train staff and faculty on the restricted core policies

▪ Train all OSU staff operating delivery and service vehicles to not operate motor vehicles in the restricted core

during the 10-minute class change periods

▪ An example policy exists in the training manual for OSU Recycling and Surplus Property staff

▪ Provide education to students about how they can use the transportation system on campus

▪ Create an “ambassadors” student group that can advertise and educate proper use of the restricted

core

o Positively reinforce policies by rewarding students seen using the restricted core and other

facilities correctly

▪ Provide an introduction of restricted core policies to new students during their START week and

Welcome Week through sessions, posters on campus, and tables/booths at events

▪ Include information with admissions packets and new term information

▪ Send updates and reminders about the restricted core to all students through listserv blasts from the

university leadership

▪ Confirm the freight/service vehicle needs of existing sites before they are disrupted by construction and

avoid/minimize directing or redirecting freight/service/construction vehicles

▪ Architect and construction companies to verify freight/service vehicle needs before starting a construction

project

▪ Ensure that new or updated docks are appropriate and usable

▪ Ensure that construction activities do not block access to a loading dock or service vehicle

building/dumpster access

Page 10: Draft Restricted Core Options - fa.oregonstate.edu...Representatives included individuals from University Housing and Dining Services (UHDS), OSU Facilities Services, ... NW Joh nso

▪ Ensure that new buildings do not restrict access, create curbs that are in the way, or otherwise impede

delivery and service vehicles on campus

▪ Establish a “standardized dock” template for campus buildings

▪ Conduct annual work sessions between OSU delivery and services representatives to understand how the

restricted core changes have influenced the campus and discuss if any adjustments need to be made

PHASE TWO – MID-TERM EXPANSION

Figure 2 displays the recommended mid-term physical expansion of the restricted core, which includes expanded

restrictions on Memorial Place, Campus Way, Pioneer Place, Jefferson Way, 26th Street, Sackett Place, and

Weatherford Place. These limited expansions are warranted by existing pedestrian and bicycle volumes and the

growing conflicts with motor vehicles they are experiencing. The most significant contributing factor to these

pedestrian-bicycle/auto conflicts is private automobiles operating on 26th Street and Jefferson Way.

All recommendations in phase one are assumed to be implemented and continued throughout implementation

of subsequent restrict core phases. The following draft set of recommendations begin the process of physically

expanding the restricted core:

POLICIES

▪ Non-OSU delivery and service vehicles without permits or vehicle registrations are prohibited from accessing

the restricted core

▪ External delivery and service vehicles may be able to access the restricted core with permits or

through vehicle registrations

▪ OSU service vehicles maintain their existing access to campus

▪ Service vehicles must be operated in compliance with quiet zone restrictions near campus residence

halls

It may become necessary to further restrict delivery vehicles and/or OSU service vehicles due to excessive

conflicts with pedestrian and bicycle travel continuing to occur. This condition will be determined by OSU staff

and could lead to the following policies being enacted:

▪ Restrict certain types of delivery vehicles from the restricted core during operating hours

▪ Restrict certain service vehicle activities to a smaller portion of the core operating hours

▪ Prohibit OSU employees from receiving personal packages at their workplace

Page 11: Draft Restricted Core Options - fa.oregonstate.edu...Representatives included individuals from University Housing and Dining Services (UHDS), OSU Facilities Services, ... NW Joh nso

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NW 12

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SW Orchard Ave

NW 21

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SW Adams Ave

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lSource: Esri, DigitalGlobe, GeoEye, Earthstar Geographics, CNES/Airbus DS, USDA, USGS, AEX, Getmapping, Aerogrid, IGN, IGP, swisstopo, and the GISUser Community

OSU Transportation Plan - Alternative Development July 2018

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ÅÃÆ Package Kiosk LocationÅÃÆ Residential Mail Drop-Off

¦¯ Restricted Service AccessExpanded RestrictionRestricted CoreRestrictedResidential BuildingOther Buildings

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Coordinate System: NAD 1983 HARN StatePlane Oregon North FIPS 3601 Feet Intl

Restricted Core Options - Phase TwoOregon State University

Page 12: Draft Restricted Core Options - fa.oregonstate.edu...Representatives included individuals from University Housing and Dining Services (UHDS), OSU Facilities Services, ... NW Joh nso

PROCEDURES

▪ Site package kiosk locations around the restricted core and/or throughout campus that rely on non-

restricted facilities to minimize delivery vehicle demands within the restricted core and partially centralize

residential package deliveries on campus

▪ Potential package kiosk locations are indicated on Figure 2

▪ Packages are placed in separate cubbies in the package kiosk, and the package recipient receives an

access code to retrieve the package

▪ OSU staff to determine package kiosk sizes based on campus population and residence hall locations,

subject to change as the campus evolves

o Kiosks may be transferred to other locations as the campus evolves

▪ Advise all delivery providers, such as Amazon, UPS, FedEx, and Office Depot, of this policy change and

that they will not have direct access to the restricted core on campus

▪ Maintenance staff may place common replacement items in package kiosks around the restricted core

and/or throughout campus to minimize motor vehicle needs

▪ Use residential mail drop-off locations around the restricted core and/or throughout campus to minimize

motor vehicle demands within the restricted core

▪ Potential residential mail drop-off locations are indicated on Figure 2

▪ Work with the postal service to either

o Identify residential mail drop-off locations (parking spaces designated for the postal service

within three blocks of the residential buildings they serve) or

o Provide restricted core access with a permit or vehicle registration

▪ Centralize departmental, staff, and faculty procurement processes

▪ Potentially acquire additional staff to support centralization

▪ Determine the need to prohibit employees from receiving personal packages on campus

▪ Coordinate with the companies, vendors, and providers to establish OSU as the delivery client instead

of individual departments or staff/faculty

Page 13: Draft Restricted Core Options - fa.oregonstate.edu...Representatives included individuals from University Housing and Dining Services (UHDS), OSU Facilities Services, ... NW Joh nso

o All packages addressed to buildings on OSU’s campus to be sent to Research Way or to a buyer-

selected package kiosk location

o Establish separate processes, with the help of appropriate faculty and staff, to handle deliveries

that are large, heavy, hazardous, fragile, or sensitive

▪ OSU staff should collaborate to redefine quiet hours for vendors, garbage trucks, and other external service

vehicles to allow for earlier access to buildings in the restricted core

▪ Quiet hours are currently 10 p.m. to 8:30 a.m.

▪ Work with vendors and service providers to target accessing the restricted core first before other parts of

campus

▪ If they are unable to complete all deliveries and service to the restricted core before the restricted

hours, work with them through contracting to arrange specific windows of time that they may access

the restricted core

o Stagger times that different vendors and service providers have access to minimize the number

of vehicles in the restricted core and accessing the loading docks at one time

▪ Shift work hours for OSU staff that receive deliveries and provide access to buildings to allow for early

morning or evening deliveries and services

INFRASTRUCTURE

▪ Construct a permanent gate at one location

▪ Campus Way west of 14th-15th Street

▪ Equip the gate with card access or license-plate reading technology and transponder access (crucial for

shuttle and transit access) or include a staffed kiosk during restricted core operating hours

▪ Open the gate during non-restricted hours

▪ Install temporary gates at three locations

▪ 26th Street immediately north of Intramural Lane

▪ Sackett Place north of Jefferson Way

▪ Jefferson Way west of Weatherford Place

Page 14: Draft Restricted Core Options - fa.oregonstate.edu...Representatives included individuals from University Housing and Dining Services (UHDS), OSU Facilities Services, ... NW Joh nso

▪ Install “Restricted Access, Permit Only” signs

▪ Each permanent gate location

▪ Each temporary gate location

▪ Sackett Place north of Jefferson Way

▪ Sackett Place north of Intramural Lane

▪ Remove unnecessary temporary gates and restricted area signage

COMMUNICATION

▪ During contract renewals and other logistical processes, initiate discussion with vendors, providers, and

delivery services about ways to improve restricted core policies and procedures

PHASE THREE – PROPOSED FUTURE RESTRICTED CORE

Figure 3 displays the recommended future physical expansion of the restricted core, which includes expanded

restrictions on Campus Way, Jefferson Way, Intramural Lane, 26th Street, Langton Place, Armory Lane, and

Benton Place. It expands on all previous recommendations with the following draft set of additional

recommendations for the restricted core:

POLICIES

▪ OSU delivery and service vehicles conducting non-emergency or non-time sensitive activities are prohibited

from accessing the restricted core during restricted hours

▪ OSU staff to collaborate to determine the necessary activities that need full access

o EHS, P&M, and catering are examples of departments that would need access to the restricted

core to maintain campus operations

PROCEDURES

▪ Use departmental mail drop-off locations around the restricted core and/or throughout campus to minimize

motor vehicle demands within the restricted core

▪ Potential departmental mail drop-off locations are indicated on Figure 3

Page 15: Draft Restricted Core Options - fa.oregonstate.edu...Representatives included individuals from University Housing and Dining Services (UHDS), OSU Facilities Services, ... NW Joh nso

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SW Adams Ave

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lSource: Esri, DigitalGlobe, GeoEye, Earthstar Geographics, CNES/Airbus DS, USDA, USGS, AEX, Getmapping, Aerogrid, IGN, IGP, swisstopo, and the GISUser Community

OSU Transportation Plan - Alternative Development July 2018

¯

Figure3

ÅÃÆ Departmental Mail Drop-OffÅÃÆ Package Kiosk LocationÅÃÆ Residential Mail Drop-Off

¦¯ Restricted Service AccessRestricted CoreExpanded RestrictionRestricted ParkingResidential BuildingOther Buildings

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Coordinate System: NAD 1983 HARN StatePlane Oregon North FIPS 3601 Feet Intl

Restricted Core Options - Phase ThreeOregon State University

Page 16: Draft Restricted Core Options - fa.oregonstate.edu...Representatives included individuals from University Housing and Dining Services (UHDS), OSU Facilities Services, ... NW Joh nso

▪ Work with P&M to either

o Identify departmental mail drop-off locations (parking spaces designated for the P&M vehicles

within two blocks of the buildings they serve) or

o Provide restricted core access during specific windows of time

▪ Work with OSU delivery and service providers and receivers to schedule restricted core access prior to 8:30

a.m., after 3:30 p.m. first before other parts of campus or in the evening

▪ If they are unable to complete all deliveries and service to the restricted core outside of the restricted

hours, arrange specific windows of time that they may access the restricted core

o Stagger which deliveries and services have access when to minimize the number of vehicles in

the restricted core and accessing the loading docks at one time

▪ Adjust work hours for OSU staff to allow deliveries and services in the early morning or evening

INFRASTRUCTURE

▪ Construct a permanent gate at two locations:

▪ Campus Way east of 30th Street

▪ Jefferson Way east of 30th Street

▪ Jefferson Way west of 15th Street

▪ Benton Place north of Washington Way

▪ Equip the gate with card access or license-plate reading technology and transponder access (crucial for

shuttle and transit access) or include a staffed kiosk during restricted core operating hours

▪ Open the gate during non-restricted hours

▪ Install “Restricted Access, Permit Only” signage on Benton Place and 26th Street to discourage prohibited

vehicle use from Washington Way

▪ Remove unnecessary temporary gates and restricted access signage

COMMUNICATION

▪ Maintain all communication recommendations implemented in previous phases