Dr Alison Carter – global leader in coaching programme evaluationDr Penny Tamkin – experienced in organisation based research providing insight into whole systems issues Dr Linda Miller – experienced researcher within NHS inc. collecting anonymised data about patients from GP practicesDr Sally Wilson – background in clinical research and designer of bespoke survey research tools to capture behaviour change

The IES Evaluation Team

IES programme evaluation

Deep dive case study approach:● 5 organisations● 1 local health system

Within each organisation:● Describe the intervention and process of implementation● Contextualise it within wider strategies on LTC, engagement and

patient experience● Explore views on whether it has been a useful approach for

clinicians and their patients ● Explore views on whether it has resulted in any changes to

thinking or practice● Support local identification of relevant outcome data● Examine local evidence of impact in terms of health outcome

improvements and consequences for organisations

Proposed evaluation methods

Qualitative Scoping focus groups with

clinicians, May 2013 Organisational case studies

Oct 2013-July 2014 to include:● Initial focus groups with

clinicians and their colleagues

● Follow up telephone interviews with clinicians and local stakeholders

Quantitative Patient experience surveys

across case study sites, before and after health coaching

Site specific anonymised hard data from clinical and management indicators