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Planning for success
at CATEX 2013
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Overview
Welcome
Housekeeping
Outline of course programme
Personal introductions
Switch off mobile phones
Bathroom facilities
Fire alarm = continuous bell
Fire Exits
Assembly Point
Breaks
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how many miles
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Aim:
To ensure you and your team has the best approach
to showcasing at CATEX 2013. To ensure your team
is focused and ready to maximise the return on
your investment.
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CORE CONTENT OF PROGRAMME
Define the “Success Indicators” for CATEX
Set clear objectives for achieving success
Understand the profile of potential leads
Plan for the successful encounter
Define best practice for managing the stand
Before & After CATEX - devise a 100 Day Action Plan
Manage your follow up leads
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challenge
change
culture
start with....
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Plan for CATEX
Pre CATEX team meeting
Showcasing at CATEX
The real work begins
Getting ready for the next CATEX
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would you run a business
without a business plan?
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what am I going to start doing…...
stop doing……
doing more of…...
copyright 2010 Sean McLoughney
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24 hour rule
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'Just make up your mind at the very outset that
your work is going to stand for quality... that you
are going to stamp a superior quality upon
everything that goes out of your hands, that
whatever you do shall bear the hallmark of
excellence.'
Orison Swett Marden
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are Success Indicators for CATEX
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setting SMARTER Goals
Sales/leads:
Customer Relationships:
Market Research:
Brand Building:
Media Relations:
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the SMARTER Way Goal Setting System™
can be used as follows:
Specific
Measurable
Aligned
Realistic
Time frame
Engaging
Reward
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setting SMARTER Goals
Clarity - SMART objectives
Buy in – Engaging and Reward
(all the “e”s & all the “r”s)
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7 people x 3 leads x 25 hrs
(3 days) = 525
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who should be top priority
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trade associations
customers
industry leaders
potential leads
media
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get in touch before
social media
advertising
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why do I need a talk to them
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Can I help you?
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engage decide action
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Questioning Skills
Open ended questions:
Used to:
Uncover
Probe
Control
Direction
What are they:
What?
Why?
When?
Where?
Which?
Who?
How?
Key to success – write them down.....
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Questioning Skills
Closed questions:
Used to:
Confirm
Clarify
Close
What are they:
Is?
Was?
Does?
Do?
Can?
Will?
Tend to happen more naturally
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Level Three Questioning
Level 1: Objective - information, facts and data gathering
e.g. What products do you sell?
Level 2: Attitude – How we think and feel about things,
what things mean to us.
e.g. How important is where the product is made?
Level 3: Exploring values and beliefs
e.g. What is important to you about a supplier?
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how do stand out from the crowd
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pro-forma sheets
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when will we meet
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24 hour rule
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Plan for CATEX
Pre CATEX team meeting
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Discuss
Success Indicators
Expectation levels
Logistics
Responsibilities
Rota
Products/ services
Competitor analysis
Demo
Incentives and give-aways
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Plan for CATEX
Pre CATEX team meeting
Showcasing at CATEX
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manage the stand
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picture perfect
product displays/literature
dress code
enquiry sheets/business cards
review of day
revisit targets/target details
rota
customer comments
stationery
best practice
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curb appeal
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all your visitors senses
product displays – message
well-labelled
reception area
clean and no clutter
no customer information on view
take away – general
take away – serious lead
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influencing =
content + conviction + communication
what + why + how
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how we communicate
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Albert Mehrabian
we’re much more likely to believe that the
real meaning is contained in the nonverbal
signals the person is giving off, rather than
in the words they’re saying
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Plan for CATEX
Pre CATEX team meeting
Showcasing at CATEX
The real work begins
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follow up......
prepare
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let’s work together...
what’s your strategy
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rank your prospects
follow up material ready to go
templates
opportunity to get in touch with people you didn’t
meet at the show
track your prospects – 3, 6, 9 months
what have you learnt
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Plan for CATEX
Pre CATEX team meeting
Showcasing at CATEX
The real work begins
Getting ready for the next CATEX
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debrief sessions
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outstanding performance
is achieved by...
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to conclude….
it is your responsibility to maximise
the benefits at CATEX
100 action plan
best practice
follow up