Download - Living Online
Living OnlineUnit 10
Communication Services
Identify types of electronic communication Describe users of electronic communication Identify major components of electronic
communication Manage email with Outlook Send & receive email
Objectives
Email IM Text Message VoIP Online Conference Chat room Social Networking Blogs Message Boards/Newsgroups
Electronic Communication
Components of Electronic Communication
How Email Works
[email protected]◦ Username◦ @ symbol◦ Email domain name
Domain Code◦ .com (commercial)◦ .edu (education)◦ .gov (government)◦ .mil (military)◦ .org (organization)
Email Address
Web Access◦ Gmail◦ Hotmail◦ AOL◦ Comcast◦ Verizon
Program on PC◦ Outlook
Username/mailbox name & password
Accessing Email
Samantha Murray works for IBM IBM’s web site is www.ibm.com Sam’s username is smurray
What would be her email address?◦ [email protected]
What’s the email address?
You know a guy named Bill’s email address◦ [email protected]
You can’t remember where he works
What would be the web site to find out the company’s name?◦ www.gcsssd.org
What’s the web site?
Raquel works at MTV MTV’s web site is www.mtv.com Which could be her email address?
◦ [email protected]◦ [email protected]◦ [email protected]◦ [email protected]
Which is correct?
First set developed◦ .com◦ .edu◦ .gov◦ .mil◦ .org
Know any others?
Domains
What domain would a school have?◦ .edu
What are the three parts of an email address?◦ Username, @, domain name
Where is email stored, until you are ready to retrieve/read it?◦ Email server
What kind of communication requires both users to be online at the same time?◦ IM
Review
Personal Information Manager
Email Calendar Contacts
Outlook w/ Office Windows Mail with
Windows
Outlook/Windows Mail
Outlook Interface
Can access ALL of your email’s from one spot!
Set up your personal account:◦ File, Add Account
Why Use Outlook?
Send Emails
Add/Create Signature
Teknimedia Slides C2.1-C2.12◦ Outlook Window◦ Message Folders◦ Receiving & Viewing Messages◦ Composing & Sending Messages◦ Sending & Receiving Attachments
Name the parts of the Outlook window
Email Extra Credit:◦ Add your email to Outlook or Windows Mail
Project
Message arranged by date (new/old on top)◦ New ones in BOLD
Mail Pane◦ Create folders◦ Delete folders◦ Move emails to folders
Receiving Email
Inbox icons
Opening Attachment◦ Double-click
Save Attachment◦ Right-click, Save As
Receiving Email
Click on column heading, also Search
Sorting Mail
Reply Reply to All Forward
Replying to an Email
Right-click options
Make new folders
Save an email address◦ Right-click on email address◦ Add to Contacts
What To Do With Mail
Teknimedia C2.13-C2.16◦ Replying & Forwarding◦ Creating a Signature
Project
Review
Names, emails, phone numbers, other info◦ Tools, Address Book◦ File, New Contact
Contacts/Address Book
Teknimedia C2.17-C2.23◦ Building Your Contact List◦ Creating & Using Your Contact List◦ Creating & Using Contact Groups◦ Quiz
Project
Unsolicited bulk messages
Content of email scanned by client software◦ Sent to Junk folder◦ If not, identified in Inbox
Suspected spam
Spam also filtered at mail server
Dealing with Spam
Out of Office Response Auto forward Send to phone Block senders
Other Options
T or F. Reply to All is the same as reply except your reply goes to all people to whom the original message was sent.
T or F. You can only type one email in the To: An email address consists of ___ parts.
A file sent with an email is called a _________.
You can use _______ to make phone calls over the Internet.
Review
Teknimedia C2.24-C2.46◦ Sorting Messages◦ Organizing Messages◦ Marking & Flagging Messages◦ Message Priority◦ Requesting a Receipt◦ Saving Messages◦ Filtering Junk Email◦ Quiz
Outlook Tasks from Microsoft
Projects
Review
Review
Living OnlineUnit 10
Communication Services