Living OnlineUnit 10

Communication Services

Identify types of electronic communication Describe users of electronic communication Identify major components of electronic

communication Manage email with Outlook Send & receive email

Objectives

Email IM Text Message VoIP Online Conference Chat room Social Networking Blogs Message Boards/Newsgroups

Electronic Communication

Components of Electronic Communication

How Email Works

larry@gmail.com◦ Username◦ @ symbol◦ Email domain name

Domain Code◦ .com (commercial)◦ .edu (education)◦ .gov (government)◦ .mil (military)◦ .org (organization)

Email Address

Web Access◦ Gmail◦ Hotmail◦ AOL◦ Comcast◦ Verizon

Program on PC◦ Outlook

Username/mailbox name & password

Accessing Email

Samantha Murray works for IBM IBM’s web site is www.ibm.com Sam’s username is smurray

What would be her email address?◦ smurray@ibm.com

What’s the email address?

You know a guy named Bill’s email address◦ billg@gcsssd.org

You can’t remember where he works

What would be the web site to find out the company’s name?◦ www.gcsssd.org

What’s the web site?

Raquel works at MTV MTV’s web site is www.mtv.com Which could be her email address?

◦ raquel@mtv.com◦ raquel@mtv.org◦ rbruno@mtv.gov◦ rbruno@musictv.net

Which is correct?

First set developed◦ .com◦ .edu◦ .gov◦ .mil◦ .org

Know any others?

Domains

What domain would a school have?◦ .edu

What are the three parts of an email address?◦ Username, @, domain name

Where is email stored, until you are ready to retrieve/read it?◦ Email server

What kind of communication requires both users to be online at the same time?◦ IM

Review

Personal Information Manager

Email Calendar Contacts

Outlook w/ Office Windows Mail with

Windows

Outlook/Windows Mail

Outlook Interface

Can access ALL of your email’s from one spot!

Set up your personal account:◦ File, Add Account

Why Use Outlook?

Send Emails

Add/Create Signature

Review

Teknimedia Slides C2.1-C2.12◦ Outlook Window◦ Message Folders◦ Receiving & Viewing Messages◦ Composing & Sending Messages◦ Sending & Receiving Attachments

Name the parts of the Outlook window

Email Extra Credit:◦ Add your email to Outlook or Windows Mail

Project

Message arranged by date (new/old on top)◦ New ones in BOLD

Mail Pane◦ Create folders◦ Delete folders◦ Move emails to folders

Receiving Email

Inbox icons

Opening Attachment◦ Double-click

Save Attachment◦ Right-click, Save As

Receiving Email

Click on column heading, also Search

Sorting Mail

Reply Reply to All Forward

Replying to an Email

Right-click options

Make new folders

Save an email address◦ Right-click on email address◦ Add to Contacts

What To Do With Mail

Teknimedia C2.13-C2.16◦ Replying & Forwarding◦ Creating a Signature

Project

Review

Names, emails, phone numbers, other info◦ Tools, Address Book◦ File, New Contact

Contacts/Address Book

Teknimedia C2.17-C2.23◦ Building Your Contact List◦ Creating & Using Your Contact List◦ Creating & Using Contact Groups◦ Quiz

Project

Unsolicited bulk messages

Content of email scanned by client software◦ Sent to Junk folder◦ If not, identified in Inbox

Suspected spam

Spam also filtered at mail server

Dealing with Spam

Out of Office Response Auto forward Send to phone Block senders

Other Options

T or F. Reply to All is the same as reply except your reply goes to all people to whom the original message was sent.

T or F. You can only type one email in the To: An email address consists of ___ parts.

A file sent with an email is called a _________.

You can use _______ to make phone calls over the Internet.

Review

Teknimedia C2.24-C2.46◦ Sorting Messages◦ Organizing Messages◦ Marking & Flagging Messages◦ Message Priority◦ Requesting a Receipt◦ Saving Messages◦ Filtering Junk Email◦ Quiz

Outlook Tasks from Microsoft

Projects

Review

Review

Living OnlineUnit 10

Communication Services