Joy Global AfricaCompany profile
2 | Joy Global | Africa company profile Africa company profile | Joy Global | 3
• Over 130 locations
• 16 countries
• Approximately 12,000 employees worldwide
• $3.1 Billion (2015) in Annual Sales
• NYSE: JOY
Fast Facts on Joy GlobalGlobal Headquarters in Mi lwaukee, WI . . .
Vision
To be a world-class service company delivering the
most reliable and productive products, systems, and
solutions that solve mining’s toughest challenges.
Mission
To partner directly with customers to help them
to achieve zero harm, the highest production, and the
lowest lifecycle cost for their mining operations, while
making every customer a reference.
Joy Global is a leading supplier of advanced equipment, systems and direct services for the global mining industry.
Ever y customer is a reference ®
Service Leader
World-ClassMine Performance
Zero Harm
Lowest CostPer Ton
HighestProduction
At the core of our commitment to customers is to be
a service leader, providing the products and solutions
required to generate world-class mine performance.
Our direct service network allows us to collaborate
with customers to achieve the highest production,
lowest cost per ton and zero harm, making every
customer a reference.
WHO WE ARE
People
We attract, develop and retain highly-skilled manufacturing technicians, innovative
engineers, and smart business people to foster a diverse workforce that enables us to
deliver world-class products and service.
Products
For 130 years, Joy Global has been the preeminent manufacturer of world-class surface
and underground mining equipment, recognized for its quality and
reliability. Today, our commitment to innovation and
quality continues to solve mining’s toughest challenges.
Service
Joy Global is the leading service provider for the mining industry, with a 24/7 direct
service and support network to help our customers.
Processes
We excel by deploying consistent world-class
processes, methods, and metrics throughout our
global network, with the ability to customize locally.
Social responsibility and environmental responsibility
Joy Global works to enhance the quality of life in our local communities through support
of organizations that address each community’s immediate needs and build a foundation
for the future. We believe our success is tied to the strength of the communities in which
we operate and we strive to be valued corporate citizens and neighbours.
We also are committed to the safest possible environmental practices and stewardship,
minimizing risk to our employees, our business operations and the surrounding
communities. We always apply the most stringent federal, state or local regulations for
air quality, water quality, waste management and other environmental requirements.
Financial performance
Joy Global has a history of achieving profitable results and providing long-term value for
shareholders. The company’s stock is publicly traded on the New York Stock Exchange
(NYSE) under the symbol JOY.
TM
World-class
Local design and manufacture
Joy Global Africa designs and manufactures many of its products for the Southern African
market. Joy Global has invested significantly over the years in state-of-the-art technology
to streamline its manufacturing processes and to provide quality products to the Southern
African mining industry.
Engineering excellence
With a group of over 70 dedicated engineers employed at Joy Global Africa, our team
strives to lead quality, safety and performance in the design of all products for surface
and underground mining.
Africa - Centre of excellence, 50Hz shuttle cars
Joy Global Africa is the Centre of Excellence for the design of 50Hz Joy shuttle cars globally.
Our operation in Wadeville manufactures and assembles over 75 new shuttle cars
per year, and over 25 new and rebuild continuous miners.
Repair and rebuild capability
Joy Global Africa’s repair and rebuild capability is extensive, and includes repairs of large
motors for electric rope shovels and wheel motors for haul trucks. Additionally, Joy Global
Africa conducts all mechanical repairs on large surface mining and underground
mining equipment.
All of Joy Global’s state of the art Surface Mining equipment, which includes large electric
rope shovels, blasthole drills, wheel loaders and walking draglines, are manufactured by
Joy Global in the USA and are fully imported to Africa, where the equipment gets assembled
and commissioned on site at customer locations.
• Headquarters: Wadeville, South Africa
• Employees: 1,500
• Locations: two major service centres, South Africa
• 6 remote sites across Southern Africa
Fast factsAfr ica reach . . .
Introduction
Joy Global Africa opened its first sales office in Johannesburg, in the late 1920s. With its
Head Office based in Wadeville, South Africa, Joy Global manufactures and distributes
equipment from its Wadeville Manufacturing plant, a state-of-the-art facility driven by
Operational Excellence efficiencies.
Safety Joy Global Africa prides itself on its world-class safety performance in manufacturing
excellence. Joy Global Africa received the Global President Safety Award for best safety
performance in the category, more than 30,000 man-hours per month, 9/12 awards over the
last 12 years.
Joy Global has a zero-harm mentality and strives to make mining safer by continuosly
investing in advanced technology systems and features for our products.
Joy Global Africa
Joy Global Africa major milestones
• 1929 Opened its first office in Johannesburg
• 1950s Purchased Steeledale premises. First 14BU8 loader locally produced
• 1969 First Joy continuous miner, 10CM supplied to SA Mining Industry
• 1980s First local build of 12HM9 miner
• 2004 New 12HM31MKII continuous miner built. Joy Global Africa Introduced its new 10SC32 range of shuttle cars
• 2009 Launched its first global Smart Services Centre, in eMalahleni. Introduced its new 30t D-Car, the Joy 10SC32-48D
• 2010 Integrates its surface and underground business units in South Africa
• 2011 Joy Global acquired LeTourneau Technologies Inc. (Wheel Loaders)
• 2012 Joy Global announces the integration of its surface mining and underground business units globally trading under Joy Global brand
• 2013 Joy Global Africa opened its new Distribution and Service Centre in Wadeville
• 2014 Introduced the new 12HM37-C high seam continuous miner in South Africa. 400th Continuous Miner supplied to the South African Coal Mining Industry
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Female and male employees are gaining qual i f icat ions . . .
South africa’s broad based black economic empowerment strategy
Joy Global has a very strong commitment to
working in a sustainable and ethical manner, in
conjunction with the communities and authorities
within whose boundaries it operates worldwide.
Aside from its focus on employee and customer support and the quality of its products, Joy
Global has always sought to make a bigger difference in the countries in which it operates.
Joy Global Africa is committed to transformation in South Africa and proudly boasts a Level
3, B-BBEE status. Our transformation strategy focuses on Skills Development, Preferential
Procurement, Enterprise Development and Socio Economic Development. We are
particularly proud of the achievements that have resulted in the uplifting of communities.
Innovation
Joy Global Africa is creating an environment in which South Africans manage, design and
service innovative local products for a safer mining environment, not just in the South
African mining industry, but worldwide. Joy Global is committed to investment in the local
design, development, manufacture and testing of South African mining solutions.
Pioneering new technology
Joy Global Africa has invested over R70m in hard rock mining research and development in
South Africa. This new mining research is taking place solely in South Africa for the benefit
of the global mining industry. This is an example of Joy Global helping Southern Africa lead
the world in developing a safer more efficient continuous mining solution.
working in a sustainable and ethical manner
Education
Skills development, and specifically scientific education, forms the bedrock of Joy Global
Africa’s socio-economic development programmes for the uplifting of communities
and employees.
Joy Global Africa champions and sponsors scientific, mathematical, technological and
mechanical learning in secondary schools throughout South Africa in partnership with
TRAC SA.
Our people are our business - we believe in supporting and encouraging our employees
One of Joy Global Africa’s most important programmes is its apprenticeship scheme.
With over 50 employees participating in the scheme at any given time, hundreds of South
Africans have completed the apprenticeship programme covering a range of technical,
mechanical and electrical engineering disciplines.
Female and male employees are gaining qualifications to become electricians, millwrights,
boilermakers, welders and more. This has created, and will continue to play its part in
creating, more skilled labour in Africa.
Joy Global takes pride in the apprenticeship scheme, because the apprenticeship
scheme leads to step changes in the lives of Joy Global employees who have gained new
qualifications and enhanced their careers, changing the scope of their future.
Investment
In an effort to help build a sustainable Southern Africa, Joy Global has used its
customer-centric service and core employee values to support crucial socio-economic
development initiatives.
Joy Global Africa achieves its sustainable footprint in Africa in a number of ways:
• 70% local procurement …40% preferential procurement
• Joy Global spends an average of R1bn+ on local procurement every year
• This leads to job creation in 1st, 2nd and 3rd stage beneficiation
Meeting business imperatives in Africa Education
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Shovels
As production needs have become more demanding, P&H electric shovels have met those
challenges by employing constantly improving designs and systems. P&H shovels are
designed to optimise production with a focus on safety. P&H shovels are inherently stable,
and they position operators safely away from the digging face for exceptional visibility and
added security.
Blasthole drills
The proven, heavy-duty P&H drills are available for hard and soft rock applications.
With rated pull-down and hoist forces up to 68,040kg, P&H drills incorporate productive,
innovative solutions into its blast drill offerings. Optimized layout, component location,
mechanical design, drive and motor capabilities, are just some of the productivity and
safety features in P&H blasthole drills.
Draglines
P&H walking draglines handle some of the world’s most demanding material moving
challenges and optimize rugged and safe performance at very high levels of efficiency,
reliability and availability.
Mobile mine crushers
Available for coal and oil sands mining operations, the P&H Mobile Mining Crusher (MMC)
is a breakthrough advancement in In-Pit Crusher Conveyor (IPCC) system technology. The
MMC is offered in model sizes matched to P&H C-Series shovels.
Feeder-breakers and conveyor systems
Joy feeder-breakers are designed for optimum availability and reliability to lower operating
costs. By matching the feeder-breaker to specific haulage and conveyor systems, operations
will realize increased productivity.
Front end loaders
P&H wheel loaders are built upon a foundation of advanced hybrid drive system technology
for efficient fuel consumption. Standard safety features meet global requirements
recognized by leading mining industry safety councils.
Social responsibility
Having an impact beyond technology and employment, a large part of Joy Global Africa’s
spend on socio-economic development is directed toward more basic and essential efforts
to support local communities.
HIV/AIDS and TB clinic
Joy Global Africa, in partnership with a community-based organisation, supports initiatives
aimed at preventing, managing and treating TB and HIV/AIDS.
Joy contributed towards the building of a TB Clinic which serves over 2,000 patients
per week.
Inspiring change in education
Our business is committed to partnering with our customers on educational programmes
specific to the communities where they operate. Initiatives include the upgrading of learning
centres and schools to create an environment that is conducive to teaching and learning.
Empowering communities to be sustainable
Supporting orphaned and vulnerable children in communities where our business operates
is important to us. Recently, Joy Global Africa presented agricultural equipment to a
cultivation project in a previous disadvantage community, in order to assist the community
to be self-sustaining and to meet their daily needs.
Surface productsSocial responsibility
Outstanding rel iabi l i ty and proven innovat ions . . .
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Underground productsContinuous miners
Joy Global leads the mining industry with innovations that increase productivity and improve
operator safety. Innovations such as air scrubbers, Wethead cutterhead drums, AC traction
motors, noise-reducing conveyor systems and hydraulics manifolds, just to name a few, are
all industry-firsts from Joy Global.
Haulage systems
Joy Global Africa provides four complete haulage solutions in Africa to match various
conditions the mine operator may face. Joy shuttle cars offer high capacity, low operating
cost and a wide range of machine configurations to meet most mining conditions.
Joy battery haulers offer flexibility in routing haulage runs, extended battery life and
lower-maintenance AC drives. For certain applications, the Chain Haulage System (CHS),
is the most efficient method of moving mined material.
Feeder-breakers and conveyor systems
Joy feeder-breaker and conveyor systems are designed for low-to-high seam applications.
They are engineered for optimum reliability and are utilized in some of the most productive
material handling applications worldwide.
Complete longwall systems
Joy designs and manufactures all major elements of modern, high production longwall
systems and provides the integrated approach necessary for the productivity gains required
for success in underground mining. The major elements of a Joy longwall system are a
shearing machine, an armored face conveyor (AFC), roof supports, stageloader, crusher
and mobile belt tailpiece. Joy provides professional project management capability to
incorporate these elements into an integrated system.
Fletcher bolting products
Joy Global Africa assembles, sells and services the complete line of Fletcher bolting
products in Southern Africa.
JoySmart services
The opening of Joy Global Africa's JoySmart Services Center in 2009, has given
world-class service a new home. Joy Global's JoySmart Services Center combines all of
Joy Global Africa's services into one package under one roof, as an integrated offering to
our customers. The center features technological advancements in predictive maintenance,
field engineering, and integration of mining processes/systems optimisation, remote
machine health monitoring, condition monitoring, product operator training and
24-hour support.
JoySmart Services goes well beyond the traditional product offering and associated
services. It's about applying smart technology to assist our customers to optimize their
operations, increasing production and safety, while lowering costs.
Dragline services
A worldwide dragline knowledge base, available through a single source - Joy Global's
Dragline Service group combines more than 800 years of dragline experience in one Center
of Excellence. We offer a multitude of services and solutions to help our customers to make
their draglines productive and cost-effective.
Our range of Services includes:• Audits
• Engineered Solutions
• Relocations
• Shutdown management
• Training
• Application studies
Joy Global has one of the most
extensive parts and service support
networks in the mining industry.
Joy Global’s genuine parts are
quality OEM parts that were
specifically designed to work in harsh
environments. Joy Global maintains
a supply of major components,
assemblies and key parts for our
Component Exchange Program (CEP).
JoySmart services 24/7 parts and logist ics 080-CALL-JOY . . .
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joyglobal.com
RSA-JGA01-0616-V2
Joy Global worldwide locations
South Africa
Head office
12 Commercial Road
Wadeville, South Africa
Tel: +27-11-872-4000
Email: [email protected]
JoySmart services center
17 Dorinda Avenue
eMalahleni, South Africa
Tel: +27-13-655-4800
Email: [email protected]
Remote sites – South Africa
Kathu, Northern Cape
Tel: +27-53-739-2765
Thabazimbi, Limpopo
Tel: +27-14-777-3340
Musina, Limpopo
Tel: +27-15-575-2022
Secunda, Mpumalanga
Tel: +27-17-634-2226
Botswana
Jwaneng, Botswana
Tel: +267-588-4483
Orapa, Botswana
Tel: +267-297-1566
Zambia
Agent: Lusanga Technical Services
Chingola, Zambia
Tel:+260-966-994-440
Mozambique
Agent: Voltas Limited
Tete, Mozambique
Tel: +258-825-005-029
Product designs, specifications and/or data in this document are provided for informational purposes only and are not warranties of any kind. Product designs and/or specifications may be changed at any time without notice. The only warranties that apply to sales of products and services are Joy Global’s standard written warranties, which will be furnished upon request.
Joy Global, Joy, Montabert, P&H, Joy Operational Excellence, JoySmart and related logos are trademarks of Joy Global Inc. or one of its affiliates.
© 2016 Joy Global Inc. or one of its affiliates. All rights reserved.