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Leader Guide: marcdsaw_vod

PRESENTER'S GUIDE

"DOT HAZMA T SECURITY AW ARENESS TRAINING"

For the Department of Transportation's 49 CFR 172.700 Subpart H Training Requirements

Quality Safety and Health Products, for T oday ...and T omorrow


THE "REGULA TORY COMPLIANCE KIT" VIDEO SERIES

This training program is part of a comprehensive series of programs on important regulatory topics. Many of these programs have been created to meet employee training requirements of specific OSHA, EP A and DOT regulations. The series includes programs on the following regulations and topics:

$ DOT Hazardous Materials Regulations (HMR). $ Right-T o-Know (The Hazard Communication Standard). $ Lock-Out/T ag-Out. $ The Laboratory Standard. $ The Bloodborne Pathogens Standard. $ The Confined Space Entry Standard. $ The CDC Tuberculosis Prevention Guidelines. $ The OSHA Lead Standards. $ Emergency Planning. $ The Asbestos Standard. $ Indoor Air Quality . $ The "HAZWOPER" Standard (Hazardous Waste Operations and

Emergency Response). $ The Powered Industrial Truck Standard. $ The Occupational Noise Exposure Standard. $ The Personal Protective Equipment Standards. $ The Respiratory Protection Standard. $ The Scaffolding Standard. $ OSHA Recordkeeping for Employees. $ OSHA Recordkeeping for Managers and Supervisors.

Other products in the "Regulatory Compliance Kit" line include compliance manuals, employee booklets and posters which have been designed specifically to be used with the programs. These products can be used to satisfy OSHA, EP A and DOT compliance requirements for employee training.

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WARRANTY/DISCLAIMER

"This program has been created to assist facilities that are endeavoring to educate their employees regarding the handling and transporting of hazardous materials. In 49 CFR 172.700, the Department of Transportation requires that employers provide up to five different types of education/training for their employees:

• "General awareness" training. • "Safety" training. • "Function-specific" training. • "Security awareness" training. • "In-depth security" training.

This program addresses only the "security awareness" portion of this training. It does not satisfy compliance requirements for general awareness, safety , function-specific or in-depth security training.

In addition to information about DOT's training regulations, the program presents information concerning the handling and transporting of potentially hazardous materials. The information contained in this program is the information available to the producers of the program at the time of its production. All information in this program should be reviewed for accuracy and appropriateness by facilities using the program to assure that it conforms to their situation and recommended procedures, as well as to any state, federal or other laws and regulations governing their operations. There is no warranty , expressed or implied, that the information in this program is accurate or appropriate for any particular facility's environment."

Copyright 2004, The MARCOM Group, Ltd.

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T ABLE OF CONTENTS

Section

$ INTRODUCTION TO THE DOT HAZARDOUS 1 MA TERIALS REGULA TIONS (HMR)

S Background S Major requirements

$ INTRODUCTION TO THE PROGRAM 2

S Structure and organization S Objectives S Reviewing the program

$ PREP ARING FOR THE PRESENT A TION 3

S Structuring the presentation S Additional training requirements S Setting up the class and classroom

$ CONDUCTING THE SESSION 4

S The initial steps S Showing the program S Conducting the discussion S Concluding the presentation S "Wrapping up" the paperwork

$ OUTLINE OF MAJOR POINTS IN THE PROGRAM 5

$ ACCOMP ANYING MA TERIALS 6

S Scheduling and Attendance Form S Quiz S Training Certificate S Employee Training Log S Poster S Booklet

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INTRODUCTION TO THE DOT HAZARDOUS MA TERIALS REGULA TIONS (HMR)

1 Leader Guide: marcdsaw_vod

INTRODUCTION TO THE DOT HAZARDOUS MA TERIALS REGULA TIONS

Background

On May 15, 1992 the Department of Transportation (DOT) published Hazardous Materials Regulations (HMR) which enhanced training requirements and established a new Subpart H Training in 49 CFR. Since then several revisions have been made in both the content and structure of these training requirements, the most recent of which addresses the "security" of transported materials. The purpose of these regulations is to make sure that employees who handle or transport hazardous materials:

• Are familiar with the general provisions of DOT's regulations on

handling and transporting hazardous materials.

• Are able to recognize and identify hazardous materials.

• Know how the regulations relate to specific functions they perform.

• Are aware of "self protection" measures they should take when

working with hazardous materials.

• Are aware of accident prevention methods and procedures to be used when working with hazardous materials.

• Know what should be done in an emergency involving hazardous

materials.

• Are aware of the security risks associated with transporting hazardous materials.

• Know what can be done to enhance the security of transported

hazardous materials.

• Be familiar with their employer's Security Plan.

These regulations are located in the Hazardous Materials Regulations in 49 CFR parts 100-185.


There are two definitions that are essential to understanding the training regulation and how it applies to any facility's activities. These definitions deal with companies/facilities who are involved in handling and transporting hazardous materials... as well as the employees of these companies/facilities and how they are involved with hazardous materials:

• HAZMA T Employer - means a person (facility , company ,

institution, etc.) who uses one or more of their employees in connection with any of the following activities:

— Transporting hazardous materials in commerce. — Causing hazardous materials to be transported or

shipped in commerce. — Being involved with any aspect of the packaging

materials that are used in the transport of hazardous materials (such as producing, reconditioning or testing these packaging materials).

This definition includes owners/operators of motor vehicles which transport hazardous materials. It also encompasses Federal and state departments and agencies.

• HAZMA T Employee - means a person who works for a HAZMA T

Employer and who directly affects hazardous materials transportation safety . Activities that the DOT feels fit this definition include:

— Loading, unloading or handling hazardous materials. — Working with hazardous materials' containers including

testing, reconditioning, marking, etc. — Preparing hazardous materials for transport. — Having the responsibility for the safety of hazardous

materials transportation. — Operating a vehicle used to transport hazardous

materials.


This includes self-employed individuals who are involved in these activities as well as owners/operators of motor vehicles used to transport hazardous materials.

It is easy to see that because these definitions are so broad, in many facilities and operations the regulations will cover many types of employees... from warehouse personnel to shipping/receiving groups, loading dock workers, truck drivers, train engineers, and others.

It is also important to recognize that this regulation applies to any environment where these activities take place. This is not a regulation that is limited to "industrial" facilities, but includes laboratories, healthcare facilities and many other types of operations.

Major Compliance Requirements

There are five types of training required by 49 CFR 172.700.

• General Awareness/Familiarization Training - should familiarize employees with the requirements of DOT's HMR (Hazardous Materials Regulations) as well as enable them to recognize and identify hazardous materials.

• Safety Training - must cover three major areas:

— Actions that can be taken to protect employees from hazards associated with materials they may be exposed to (this must include any specific measures an employer has implemented to protect employees from exposure).

— Methods and procedures for avoiding accidents, such as proper package handling.

— Emergency response.

• Function-Specific T raining - must help employees to work safely with hazardous materials in their specific jobs.

• Security Awareness Training - must give employees an

awareness of the security risks associated with transporting hazardous materials, as well as what can be done to increase the security of those materials.

• In-Depth Security T raining - should familiarize employees with their employer's Security Plan and its implementation, including:

— The company's security objectives.


— Specific security procedures. — Actions to take in case of a security breach. — The organizational security structure.

In addition to the training requirements themselves it is important to be aware of several other aspects of this regulation. For instance, the burden of providing employees with entirely new training can be relieved somewhat if a facility is already conducting OSHA or EP A training involving hazardous materials (such as "Right-T o-Know" or "HAZWOPER" training).

However, not only must all HAZMA T Employees be initially trained as required in 49 CFR, but "retraining" is required for these employees at least once every three years. In addition, training must be done whenever new procedures, information or regulations occur requiring employees to receive updated training.

Also, the Department of Transportation requires that formal records be kept of the training given to each employee under 49 CFR. These records must include:

• The HAZMA T Employee's name.

• The date when the employee's most recent training was completed.

• A description or copy of the training materials that were used... or

a reference to the location to where these materials can be found.

• The name and address of the person providing the training.

• Certification by the employer that the HAZMA T Employee has been trained and tested.

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INTRODUCTION TO THE PROGRAM


INTRODUCTION TO THE PROGRAM

Structure and Organization

Information in this program is presented in a definite order so that employees will see the relationships between the various groups of information and can retain them more easily . The sections included in the program discuss:

• The need for HAZMA T security training.

• A facility's "internal" vulnerabilities.

• Securing a facility .

• Securing hazardous materials themselves.

• Preparing to ship hazardous materials.

• Protecting HAZMA T shipments.

• Unloading shipments of hazardous materials.

These sections include examples and other references that will help employees to relate the information in the program to their work environments, be aware of the security risks associated with handling and transporting hazardous materials and know how those risks can be addressed.

Objectives

This training program is designed to make employees aware of the security risks associated with handling and transporting hazardous materials, acquaint them with methods that can be used to enhance

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transportation security , and help them to recognize and respond to possible security threats. Upon completion of the program, employees should:

• Understand the security risks that are associated with handling

and transporting hazardous materials.

• Understand why threats from individuals within a facility's own workforce are often the most dangerous.

• Know some of the methods and procedures that can be used to

make a facility more physically secure.

• Understand how hazardous materials themselves can be secured within a facility .

• Understand what they should do if they encounter a security

threat within their facility .

• Know how to secure hazardous materials for shipment.

• Know some of the methods that are used to protect HAZMA T shipments.

• Understand the procedures that should be used when unloading

hazardous material shipments.

Reviewing the Program

As with any educational program, the "presenter" should go through the entire program at least once to become familiar with the content and make sure the program is consistent with facility policy and directives.

Additionally , because this program addresses a federal regulation, the presenter should check to make sure that the program's contents do not conflict with any other regulations that the facility is subject to in this area. An "Outline of Major Program Points" section is included in this Presenter's Guide to help with this task and for general reference. As part of this review process, you should determine how you will conduct your session. The use of materials, such as handouts, charts, etc., that may be available to you needs to be well thought out and integrated into the overall

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program presentation.

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PREP ARING FOR THE PRESENT A TION


PREP ARING FOR THE PRESENT A TION

Structuring the Presentation

In conducting this education session, you should proceed with a friendly and helpful attitude. Remember that the "trainees" are looking to your experience and knowledge to help them relate to the situations shown in the program. It is important to let the trainees interact with you and each other during the training session. Stimulating conversation within the group is one of the best things you, as the presenter of the program, can do to help everyone get as much as possible from the session. Be alert for comments that could help in this area in future sessions and make note of them.

As the presenter, you also should:

• Keep the session related to the topic of handling and transporting

hazardous materials safely and securely and DOT HAZMA T regulations.

• Relate discussions to facility operations, procedures and

responsibilities.

• Prevent any one person or small group of employees in the session from doing all the talking.

• Get everyone involved. Ask questions of those who don't

participate.

• Clarify comments by relating them to the key points in the program.

Use the "Outline of Major Program Points" section, included in the guide, as well as the information included in the quiz, as the basis for answering any questions. If you don't know the answer, say so. Tragic results may occur should you provide incorrect or inaccurate information.


Remember, this is a positive program on keeping hazardous materials secure while they are stored and transported. Make sure your attitude and words reflect this, and that the emphasis is always on providing the information needed by the attendees to recognize the security risks in handling and transporting hazardous materials as well as what can be done to address these risks.

Additional Training Requirements

As we have discussed, in addition to this " security awareness" training you are required to give your employees several other types of DOT HAZMA T training as well. This can include:

• "General awareness" training.

• "Safety" training.

• "Function-specific" training.

• "In-depth security" training.

Since the need for other types of training is mentioned in the program, you might want to discuss with attendees how your facility will be dealing with this additional training, including other courses you may have scheduled (if this information is available).

Setting Up the Class and Classroom

Remember, there are a number of things that must be done to "set up" the class as well as the classroom. These fall into several groups of activities, and include:

• Scheduling and Notification

— Use the enclosed form to schedule employees into the session.

— Make sure that the session is scheduled so that it fits into your attendees' workday .


— Send out notification of the session well in advance, to

give people enough time to incorporate it into their schedule for that day .

— If possible, post a notification on bulletin boards in the affected employees' areas.

• The Classroom

— Schedule the room well in advance. — Make sure the room can accommodate the expected

number of attendees. — Check it again on the day of the program to make sure

there is no conflict. — Make sure the room can be darkened, and won't create

a glare on the television screen. — Locate the light controls and test them. — Make sure the power for the videotape or DVD player

you are using operates separately from the room light. — See if you can control the room temperature. — Know where the closest restrooms are located. — Assure that the room is free from distracting noises. — Make sure emergency exits are marked and known to

the attendees.

• Seating — Make sure everyone can see the screen from their seat. — Make sure everyone can hear both the videotape/ DVD

and you (when you speak). — Check to see that seating is such that writing can be

done easily . — Make sure the seating arrangement allows eye contact

between attendees, and between you and attendees.

• Equipment and Materials — Make sure the videotape or DVD player, monitor, and all

appropriate cables and extension cords are available.


— Make sure a stand or table is available and is of

appropriate height for all attendees to easily see the monitor.

— If you plan on using a chartpad, blackboard, or other writing board, make sure it is available, easy to see, and you have the proper writing instruments.

— Make sure you have 6" x 8" index cards or other materials to be used as "name tents" for attendees.

— Make sure you have made up a sufficient number of copies of the quiz, as well as any other handouts you are using.

• "Final Check"

— Make sure equipment is in the room prior to the scheduled session.

— Make sure you have the right program, (look inside the three-ring binder!)

— Check to see that the room is set up properly . — Check equipment prior to the presentation to assure

that it works. — Make sure extension cords, etc. are "taped down", if

need be, to avoid tripping. — If you are using the videotape version of the program,

run the "leader" up to the point where the program begins.

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CONDUCTING THE SESSION


CONDUCTING THE SESSION

The Initial Steps

In conducting the session remember the positive nature of this presentation. Everyone is attending in order to learn more about the DOT Hazardous Materials Regulations and how the security risks associated with HAZMA T s are addressed through a facility's Security Plan. Initially , you need to:

• Introduce yourself as the session leader.

• State the title of the program, "DOT HAZMA T Security

Awareness Training".

• State the purpose of the session (to learn more about the DOT HAZMA T regulations, the security risks associated with handling and transporting hazardous materials, and how those risks can be addressed).

• Inform the attendees when there will be breaks (if you plan them)

the location of exits and restrooms and if water, coffee, or other refreshments will be available.

• Make sure all of the attendees have "signed in" on your

scheduling and attendance sheet. Remember, it is very important to document peoples' attendance at the session.

Once this housekeeping is done, it is time to move to the "meat" of the session. First, the attendees need to be informed about the objectives of the session (this is where you can use a flip chart or board to list the objectives, which should be done prior to the class starting). This listing should be preceded with some introductory remarks. Y our own words are always best, but the remarks should go along the lines of the following:


"T oday we are going to talk about the Department of Transportation's regulations on handling and transporting hazardous materials securely , and what those regulations mean to us in our environment."

"Every day millions of tons of hazardous materials are safely transported by trucks, trains, planes, ships and pipelines to facilities throughout the country . In the wrong hands, however, they can… and have… been used as weapons against us."

"Unfortunately , it took the September 1 1th tragedy for us to realize that we need to have the hazardous materials that we handle and transport secured twenty-four hours a day , seven days a week."

"As part a comprehensive strategy to protect the United States from future terrorist attacks, the DOT has revised its regulations to require all companies that transport or cause the transportation of hazardous materials to provide security training for their employees. One type of this training, 'In-Depth Security Training' is what we are addressing today ."

"We need to be aware of where hazardous materials exist in our facility and how terrorists might try to reach them. We need to know the various types of security measures and procedures we have in place, and what our roles in those procedures should be, as well."

"We also need to be aware of the risks that occur when hazardous materials are prepared for transport, are en route to their destination, and when they are unloaded and stored. We also need to know what can be done during these processes to safeguard HAZMA T s."

"Learning more about how to handle and transport hazardous materials safely and securely is the focus of this session. In order to do that, these are the things we would like to accomplish today (verbally reference the 'Objectives' list


provided in the second section of this manual, or point to the board or chart where you have written them down)."

Once the objectives have been provided, you are ready to show the program. However, you need to let the attendees know that they will be taking a quiz at the end of the session. It needs to be emphasized that the quiz is being used to see if the session is effectively transmitting information to them in a way they will remember. The quiz will also permit employees to receive the certification regarding this training that the DOT requires.

Showing the Program

At this point, you need to introduce the title of the program once again, "DOT HAZMA T Security Awareness Training ", darken the lights if necessary , and begin the showing of the program.

If you are using the DVD version of the course you have several options as to how you can move through the program and what employees see.

The DVD menu has three "selection bars":

• "Play".

• "Scene Index".

• "Contact Info".

T o just play the program from beginning to end, select "Play".

T o view (or review) a specific section of the program, select "Scene Index". Y ou will be presented with a group of buttons, each of which corresponds to a section of the program. Y ou can then select the specific section that you want to view.

If you would like information on other programs and products that are available from MARCOM you can select "Contact Info" for information about how to contact us.


All of our DVDs, both English and Spanish, are subtitled (similar to closed captioning). If there are hearing impaired employees participating in your training session, or you want people to be able to read the program narration as well as hear it, push the "subtitle" button on your DVD player's remote control or the player's control panel. A print version of the narration will then appear on the screen as the video plays.

Conducting the Discussion

After the program has been shown it is time for the group discussion on the information contained in the session. Care must be taken to make sure that the discussion is kept to the general topic of the DOT Hazardous Materials Regulations, and how to handle hazardous materials safely and securely . There are several ways to conduct these discussions. They include:

• Calling for questions from the attendees and using these questions as the basis for the discussion.

• "Leading" the discussion through the points covered in the

program, using statements such as: — "One of the things that the program discussed was the

types of HAZMA T s that might be used as weapons. What materials in our facility would fall into this category?"

— "The program discussed a number of procedures that can be used to help prevent a security breach from 'within'. Who can list some of those procedures?"

Y ou should use the discussion format that you are most comfortable with. The "Outline of Major Program Points" section in this guide and the questions and answers in the master copy of the quiz should be used as a basis for this discussion.

Remember, you have allocated a limited amount of time in which this discussion can take place. It is important to blend the attendees' questions and areas of obvious interest with the objective of trying to


touch on each major area within the program in the discussion. By touching on each area, the attendees are much more likely to retain the information presented in the session.

Concluding the Presentation

Once discussion has concluded (whether naturally or you have had to bring the discussion to a close in order to complete the session within the time allowed), it is time to give the quiz. Again, remind the attendees that the quiz is meant to help determine how effective the presentation of the information is, and that they will be graded. Let them know that they have approximately five minutes to complete the quiz.

At the end of the five minute period, remind the attendees to date and sign their quizzes and then collect them. The attendees should be thanked for attending the session and reminded of any other sessions in the educational program that they may be attending. They can then be dismissed to return to their normal activities.

*(An alternative to this approach is to give the quiz immediately after showing the program, then use a review of the quiz as a basis for your group discussion.)

"Wrapping up" the Paperwork

Before much time has passed, and the subject matter is fresh in your mind, several areas of "paperwork" must be completed. First, check to make sure that all attendees signed the Scheduling and Attendance Form. Also, make sure that you have a quiz from every attendee, dated and signed. Unlike many other regulations, 49 CFR 172.700 requires that employees who receive this training are also tested on it.

The Department of Transportation has also included rigorous recordkeeping requirements. The Scheduling and Attendance Form will serve to provide overall information on who you have trained and on what date. However, you should also begin (or update) your records for each individual employee, showing what training they have received and when it was given. This can be done manually or via computer records (there is a form that can be copied and used for this purpose in the "Accompanying Materials" section of this


guide).

Remember, the fact that an employee has received the proper training and has been tested must be certified in writing. There is also a form that can be used for this purpose in the "Accompanying Materials" section of this guide.

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OUTLINE OF MAJOR PROGRAM POINTS


OUTLINE OF MAJOR PROGRAM POINTS

The following outline summarizes the major points of information presented in the program. The outline can be used to review the program before conducting a classroom session, as well as in preparing to lead a class discussion about the program.

• On February 26, 1993 a foreign terrorist cell detonates a

rented van filled with a fertilizer-based explosive in the parking garage of the World Trade Center.

— The blast kills six people and injures more than one thousand, but fails to topple the tower.

• On April 19, 1995 a domestic militant group detonates a

truck filled with an explosive mix of fertilizer and diesel fuel outside the Alfred P . Murrah building in Oklahoma City .

— Sixty-eight people were killed, including nineteen children.

• Every day millions of tons of hazardous materials are safely

transported by trucks, trains, planes, ships and pipelines to facilities throughout the country .

— In the wrong hands, however , they can… and have… been used as weapons against us.

• Unfortunately , it took the September 11th tragedy for the

country to realize that we need to protect ourselves every day from terrorists who murder and destroy in unprecedented ways.

• As part of a comprehensive strategy to protect the United

States from future terrorist attacks, the Department of Transportation has added a number of security requirements to its HAZMA T regulations.

— As part of these changes all companies that transport or cause the transportation of hazardous materials must provide "security awareness" training for their employees.


• This includes everyone involved in the transportation of

hazardous materials: — From the manufacturing and testing of shipping

containers. — T o the unloading of the materials at their final

destination.

• This "security awareness" program will discuss: — Security risks involved in handling and transporting

hazardous materials. — How to recognize potential security threats. — Methods of enhancing HAZMA T security . — Specific actions to take during a security breach or

attack.

• This training is critical. — Y ou and your coworkers may be the first line of defense

in preventing a terrorist attack.

• Years ago terrorists tended to rely on conventional military weapons. But today they have added hazardous materials to their arsenals, because:

— Many types of HAZMA T s are readily available. — A number of HAZMA T s posses the ability to cause

major damage and inflict mass casualties.

• But who should we be on the lookout for? It is important to remember that terrorists can have many "faces". They may be:

— Members of a highly trained foreign cell. — From a domestic militant organization. — A misguided individual who has his own twisted agenda.

• In many ways terrorists are like any other type of criminal.

— So some of the same precautions that you would use to safeguard consumer goods also work with hazardous materials.


• Enhancing security requires an examination of a facility from

the "inside-out". — Internal threats can often be the most dangerous. — Employees have knowledge of a facility's layout and

security procedures, and may even have access to sensitive areas.

— So a misguided worker can pose an extremely serious threat.

• "Internal security" is an ongoing process.

— It starts with background checks being performed before a new employee is hired.

• T ypical internal security measures also include:

— Conducting spot-checks of personal vehicles and lockers.

— Having visitors show identification and sign in. — Accompanying visitors while they are in the facility .

• If your facility uses other companies to transport hazardous

materials, the security measures that they have in place should also be checked regularly .

• "Unintentional" security breaches can provide terrorists with

information that is useful to their plots as well. — T errorists can intercept e-mail, so confidential

information shouldn’t be sent over any computer network unless the messages can be encrypted.

— Files that detail your company's security measures should only be stored on computers that are protected by "fire-walls".

• Sensitive information shouldn't be discussed on cell phones

either. — It's possible for a terrorist to eavesdrop on your

conversation.

• And never discuss the hazardous materials that are handled at your facility , or your facility's security measures, in public.

— Y ou don't know who may be listening.


• T o do your part to enhance HAZMA T security , you need to

know: — What hazardous materials are stored at, and

transported to and from, your facility . — Which of these substances could be used as weapons.

• Potentially dangerous HAZMAT s include:

— Flammables. — Explosives. — Corrosives. — Reactive substances. — Materials that are toxic to people or the environment.

• The DOT "Emergency Response Guidebook" is an invaluable

resource for determining the characteristics and hazards of these types of materials.

— By referring to the "green" section it is easy to see how one of the substances could threaten the health and welfare of an entire community .

• If your company handles biological materials or infectious

waste, it is also important to determine if these substances could be used as weapons.

• Once you recognize what hazardous materials in your facility

could be targeted by terrorists the next thing to look at is how a security breach or attack could take place.

• Protecting a facility from terrorism is much easier than

protecting individual HAZMA T shipments, since you can use a number of methods to prevent unauthorized access, such as:

— Barriers, like fencing. — Bright lights. — Security cameras. — Alarm systems.


• If possible, entry to a facility should be through a single,

well-guarded accessway . — Parking for visitors should be well away from hazardous

materials storage areas.

• Of course, barriers and other deterrents are useless if someone leaves a gate open or fails to set an alarm.

— T o ensure that unauthorized people are kept out of the facility it is critical for all employees to follow good security practices.

• In addition to controlling access to a facility , it is equally

important to secure the hazardous materials that are onsite. — All hazardous materials should be locked in storage

rooms, fenced-in areas or separate high-security buildings.

— V alves on tanks and storage vats should be secured as well.

• Other things that can help to keep everything "safe and

sound" include: — Using a sign-out system for keys to restricted areas. — Performing frequent inspections to make sure that no

one has tampered with locks or other security equipment.

• Hazardous materials are most vulnerable to theft and

sabotage while they are being transported. — But there are several things that can be done so that

they can "hit the road" safely .

• In general, it is better to schedule several smaller deliveries of hazardous materials rather than one large delivery .

— This limits the quantity that could be stolen at any one time.

— It also reduces the likelihood that a single shipment could be used as a "weapon of mass destruction."


• However, terrorists may steal smaller shipments as well, and

stockpile them to carry out an attack at a later date. — So even small amounts of missing hazardous materials

must be reported to the police. — Sometimes it takes several "small tips" for authorities to

be able to piece together the "big picture" that points to a terrorist plot.

• T errorists may also try to purchase HAZMAT s legally . So

everyone, from the person taking an order to the driver delivering the shipments, needs to be aware of two things:

— Who is receiving the hazardous materials. — What they are being used for.

• Particular attention should be given to orders from new

customers. Things to keep an "eye out" for include: — "Last minute" shipments that require rush processing. — The customer's lack of knowledge about the proper use

of a material. — Delivery to an unusual location. — Apparent stockpiles of other shipments of hazardous

materials, especially materials that are not normally used together.

— Refusal to sign for a shipment or to show photo identification.

— An offer of a cash payment or bribe to deliver a shipment.

• If there are any concerns that someone may use hazardous

materials to carry out a terrorist attack, law enforcement personnel should be contacted immediately!

• Although hazardous materials are transported by many

different kinds of vehicles, most shipments are made by truck.


• Before leaving a facility , drivers should perform a pre-trip

inspection to make sure that everything is secure. — T o prevent the theft or sabotage of hazardous materials,

trailer doors should be locked. — It is also a good idea to use "security seals" on truck

doors, so that it is easy to see if anybody tries to tamper with the load.

• If the hazardous materials are transported in a vehicle that

has an "open bed", they should be chained down. — Small quantities can be locked inside of an equipment

chest.

• The route that a shipment takes should be as short as possible.

— But if regular deliveries are made to the same facilities, the delivery times and roads that are taken should vary .

— This will make it harder for someone to plan a hijacking.

• A parked vehicle is more vulnerable to hijacking, sabotage and cargo theft than a "moving target".

— So drivers need to be particularly cautious when they are stopping at fueling stations, restaurants and rest stops.

• Trucks should never be parked in remote locations.

— Well-lit areas should be chosen at night.

• Drivers should lock their vehicles whenever they leave them. — They also need to keep an eye out for anyone

tampering with the vehicle or the load.

• A quick inspection of the vehicle and the cargo should be performed before the driver gets going again.

— It is important to make sure that nothing has been tampered with.


• If a driver is being followed, they should call 911 immediately

and give their location. They should also: — Stay off back roads until help arrives. — Give themselves room to maneuver, so that they can't

be "sandwiched" between other vehicles.

• Once hazardous materials arrive at their destination, the workers unloading them are responsible for making sure that the shipment is not a threat to the facility .

— The security procedures that they perform are especially important when the materials being delivered are transported by another company .

— If a delivery is not expected, the carrier that sent them should be contacted immediately to verify that the shipment is legitimate.

• Before a shipment is unloaded.

— Its shipping papers must be checked. — The vehicle and its cargo should be thoroughly

inspected.

• Containers should be closely examined for signs of damage and tampering.

• Workers should also be on the lookout for containers that:

— Are of an unusual shape. — Are improperly labeled. — Don't match the description in the shipping papers.

• Special attention should be given to shipments that enter the

United States from other countries. — There may not have been much security at their points

of origin.

• If the origins of a container are questionable, or it is damaged in any way , it should be refused.

— Any evidence of tampering or theft should be reported to management, so that they can contact law enforcement.


• Warehouse doors should be closed immediately after a

shipment has been unloaded. — Keeping terrorists "locked out" is one of the simplest

ways to protect HAZMA T s throughout the transportation process.

*** SUMMARY ***

• Having to fight for our freedom is nothing new, but the weapons and tactics of our enemies have changed.

• Be aware of the HAZMAT s that your company stores,

handles and transports.

• Make sure that hazardous materials are secured at all times.

• Know the customers and suppliers that your company deals with, and question any unusual orders or shipments.

• Select delivery routes that minimize opportunities for theft,

hijacking or sabotage.

• Inspect all incoming deliveries and refuse any suspicious or damaged containers.

• Don't discuss your company's security procedures or the

hazardous materials that you handle in public.

• Report any suspicious activity to law enforcement.

• T errorists will try to use hazardous materials to strike at us again.

— But by being aware of this threat, adhering to security procedures and reporting suspicious situations you can help to protect yourself, your company and your country from terrorist attacks!

9


ACCOMP ANYING MA TERIALS


ACCOMP ANYING MA TERIALS

In order to assist you in complying with as many facets of the DOT training regulations that affect your facility as possible, we have provided a number of materials that can be used with this program. Some of these materials have been furnished in "master" form. This will enable you to make as many copies of these forms as you need. If you have colored paper available to you, it is often useful to put each form on a different color. This enables you to easily differentiate between the materials. The materials enclosed with this guide include:

Scheduling and Attendance Form

This form is provided so that you can easily schedule your attendees into each session of the program. It is important that you have each attendee "sign-in" on the appropriate form, documenting their attendance at the session. Normally , a copy of this attendance/"sign-in" form is filed in the employee's personnel file.

Quiz

Unlike many regulations, 49 CFR 172.700 requires that employees who receive training are tested on it as well. The quiz is normally given after viewing the program. However, if you want an indication of the "increase" in the attendees' knowledge about DOT Hazardous Materials Regulations and how to handle and transport hazardous materials safely and securely , you can give the quiz both before and after the program is shown. Y ou can also use the quiz as the basis for class discussion. If you have decided to give the quiz both before and after the attendees view the program, it is often interesting to have the attendees compare their "before" and "after" answers as part of the session. The quiz should be filed in the employee's personnel file.


Training Certificate

This form allows you to give each employee their own "certificate of completion" showing that they have attended the course and taken the quiz. Space is provided to insert the employee's name, the course instructor and the date of completion.

Employee Training Log

This log helps you to keep track of when each employee has taken this course, as well as associated courses or training. Space is provided to list pertinent data about the employee, as well as information such as the date the course was taken, and the instructor conducting the course. A copy of this form should be kept in each employee's training or personnel file.

Poster

This brightly colored poster can be placed in halls, lunch rooms, or other work areas for maximum impact. Designed to emphasize the safety training theme, the poster catches employees' eyes and reminds them to "Think Safety". Additional posters are available from your distributor.

Booklet

Using both text and illustrations to review important points, the booklet is designed to reinforce the message employees receive in the training session. The material is presented in the same order as seen in the program and is organized into concise sections, making it easy to understand and remember. Additional booklets are available from your distributor.

2


QUIZ

"DOT HAZMA T SECURITY AWARENESS TRAINING"

Name: Date: 1. True or False… In many ways terrorists are like any other type of criminal. So some of

the same precautions that you would use to safeguard consumer goods will also work with hazardous materials.

True False

2. True or False... "Internal" security threats can often be the most dangerous.

True False

3. Which of the following types of communications are often susceptible to

"eavesdropping"? CB radios. E-mails. Cell phones.

4. Potentially dangerous HAZMA TS include which of the following materials?

Flammables. Combustibles. Corrosives. Reactive materials.

5. True or False… Protecting a facility from terrorism is much more difficult than protecting

individual HAZMA T shipments. True False

6. True or False… If you are accepting a delivery of hazardous materials you should wait

until all the containers are unloaded before checking the shipping papers, so that you can easily match each package with the list on the papers.

True False

7. Most shipments of hazardous materials are made via which of the following:

Airplane. Truck. Train. Ship

RCK-037


SCHEDULING AND A TTENDANCE FORM

"DOT HAZMA T SECURITY AWARENESS TRAINING"

TRAINING SESSION SCHEDULE

A TTENDEE

DA TE

TIME

SIGNA TURE


EMPLOYEE TRAINING LOG

"DOT HAZMA T SECURITY AWARENESS TRAINING" Employee: Employee #: Social Security #:

Department: Date of Next Required Training:

DA TE

TYPE OF TRAINING

OR COURSE DESCRIPTION

LOCA TION OF

COURSE MA TERIALS

INSTRUCTOR'S

NAME AND ADDRESS

CERTIFICA TION OF

TRAINING AND TESTING (Instructor's Signature)


TRAINING CERTIFICA TE

This is to certify that

(employee name)

has

completed the regulatory compliance course "DOT HAZMA T

Security A wareness T raining"and has been tested on the contents of

the course, as required by the DOT . This training as well as the

associated testing was conducted by

(course instructor)

and was completed on .

(date)

(course instructor) (date)

dot hazma t security aw areness trainingscorm.napa-training.com/courses/marcdsaw_vod12/en/... ·...

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