what's new in courseware? action research in teacher-student partnerships

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This article was downloaded by: [190.206.4.11] On: 22 March 2014, At: 09:29 Publisher: Routledge Informa Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UK Educational Action Research Publication details, including instructions for authors and subscription information: http://www.tandfonline.com/loi/reac20 What's new in courseware? action research in teacher-student partnerships James Kusch a , Alex Pan b , Gigi Bohm c & Heiden Stein d a University of Wisconsin, Madison, USA b University of New Jersey, USA c Union Grove Elementary School, USA d Cambridge Elementary School, USA Published online: 07 Mar 2011. To cite this article: James Kusch , Alex Pan , Gigi Bohm & Heiden Stein (1999) What's new in courseware? action research in teacher-student partnerships, Educational Action Research, 7:2, 259-272, DOI: 10.1080/09650799900200087 To link to this article: http://dx.doi.org/10.1080/09650799900200087 PLEASE SCROLL DOWN FOR ARTICLE Taylor & Francis makes every effort to ensure the accuracy of all the information (the “Content”) contained in the publications on our platform. However, Taylor & Francis, our agents, and our licensors make no representations or warranties whatsoever as to the accuracy, completeness, or suitability for any purpose of the Content. Any opinions and views expressed in this publication are the opinions and views of the authors, and are not the views of or endorsed by Taylor & Francis. The accuracy of the Content should not be relied upon and should be independently verified with primary sources of information. Taylor and Francis shall not be liable for any losses, actions, claims, proceedings, demands, costs, expenses, damages, and other liabilities whatsoever or howsoever caused arising directly or indirectly in connection with, in relation to or arising out of the use of the Content. This article may be used for research, teaching, and private study purposes. Any substantial or systematic reproduction, redistribution, reselling, loan, sub-licensing, systematic supply, or distribution in any form to anyone is expressly forbidden. Terms & Conditions of access and use can be found at http://www.tandfonline.com/page/terms-and-conditions

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This article was downloaded by: [190.206.4.11]On: 22 March 2014, At: 09:29Publisher: RoutledgeInforma Ltd Registered in England and Wales Registered Number: 1072954 Registered office:Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UK

Educational Action ResearchPublication details, including instructions for authors and subscriptioninformation:http://www.tandfonline.com/loi/reac20

What's new in courseware? actionresearch in teacher-student partnershipsJames Kusch a , Alex Pan b , Gigi Bohm c & Heiden Stein da University of Wisconsin, Madison, USAb University of New Jersey, USAc Union Grove Elementary School, USAd Cambridge Elementary School, USAPublished online: 07 Mar 2011.

To cite this article: James Kusch , Alex Pan , Gigi Bohm & Heiden Stein (1999) What's new incourseware? action research in teacher-student partnerships, Educational Action Research, 7:2, 259-272,DOI: 10.1080/09650799900200087

To link to this article: http://dx.doi.org/10.1080/09650799900200087

PLEASE SCROLL DOWN FOR ARTICLE

Taylor & Francis makes every effort to ensure the accuracy of all the information (the“Content”) contained in the publications on our platform. However, Taylor & Francis, ouragents, and our licensors make no representations or warranties whatsoever as to theaccuracy, completeness, or suitability for any purpose of the Content. Any opinions and viewsexpressed in this publication are the opinions and views of the authors, and are not the viewsof or endorsed by Taylor & Francis. The accuracy of the Content should not be relied uponand should be independently verified with primary sources of information. Taylor and Francisshall not be liable for any losses, actions, claims, proceedings, demands, costs, expenses,damages, and other liabilities whatsoever or howsoever caused arising directly or indirectly inconnection with, in relation to or arising out of the use of the Content.

This article may be used for research, teaching, and private study purposes. Any substantialor systematic reproduction, redistribution, reselling, loan, sub-licensing, systematic supply, ordistribution in any form to anyone is expressly forbidden. Terms & Conditions of access anduse can be found at http://www.tandfonline.com/page/terms-and-conditions

What’s New in Courseware? Action Research in Teacher–StudentPartnerships

JAMES W. KUSCHUniversity of Wisconsin, Madison, USAALEX PANUniversity of New Jersey, USAGIGI BOHMUnion Grove Elementary School, USAHEIDE STEINCambridge Elementary School, USA

ABSTRACT In an action research inquiry into the uses of teacher and student

partnerships to evaluate educational courseware, two elementary teachers

teamed up with two teacher educators to see how elementary students would

fare when asked to identify the qualities and limitations of courseware. Since the

participating students were challenged by their collaboration with other

students, and were engaged by their evident partnership with teachers, students

learned to develop critical strategies when they worked with educational

courseware. Since the participating teachers developed their assessments of

courseware in conjunction with students who were making explicitly

comparative evaluations, teachers learned that hey could rely upon and

incorporate student evaluations when they attempted to integrate courseware

into the curriculum.

Educational courseware is computer software that has been created to assist

teachers in the classroom. This report summarises what the authors learned

when we applied the philosophy and methods of action research to explore

ways that courseware can be incorporated into a reflective teacher student

partnership in elementary school classrooms. Specifically, since our

previous experience with educational courseware has revealed it to be

uneven in its instructional quality and curricular applicability, we applied

the insights of action research to a classroom-based evaluation of

courseware to ascertain whether reviews of teachers and student work with

courseware clarify the ways that such courseware can be useful to teachers

and students alike.

Our efforts were guided by the expectation that teachers can transform

their practice by studying the processes by which knowledge is both

mediated and produced by teachers and students (Zeichner & Noffke, 1998).

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As a consequence, we viewed the philosophy and methods of action research

as an integrated approach to recursive consideration of teaching practice as

it develops day-to-day in the classroom (Fischer, 1996; Zeichner, 1997).

Thus, the investigation started when two elementary school teachers who

were enrolled in a graduate course decided to team-up with two

university-based teacher educators to evaluate educational courseware in

their elementary school classrooms. One of the elementary teachers had 4

years of teaching experience; the other had 6 years of experience. What

follows is a summary of issues, methods and findings that emerged when

the elementary teachers created investigatory partnerships with their

students to carry out the study.

Purposes and Intended Benefits of Courseware Programs

In the United States, thousands of courseware programs are nationally

available to primary and secondary school teachers, and the problem of

evaluating all of these offerings is at least directly proportional to the

absolute number of products that vie for classroom trials. Six years ago, the

Educational Products Information Exchange (EPIE, 1993) noted that

approximately 10,000 software programs were on the market. Two years ago,

the Digest of Educational Statistics (1997) concluded that approximately

7000 titles were available from 300 different publishers. The offerings in

question have been developed by individuals, textbook and software

publishers, and professional associations of educators. The approaches of

these offerings include structured and unstructured mathematics

exploration using games, classical models and concepts, and simulations of

real-world problems and their solutions. The applications of these offerings

range from preschool mathematics readiness instruction through primary

school concept formation and skill practice, to full-scale curricula in algebra,

trigonometry, geometry and calculus.

Given the fact that the first courseware was developed for the old Apple

II series of microcomputers in the early 1980s, teachers are well into their

second decade of using and evaluating this kind of resource. The well-worn

claims about the benefits of courseware boil down to the following

assertations about the potential for individualised study and immediate

feedback:

� Students who use courseware are expected to be productive when they

work privately or in small groups, at their own pace.

� Students are expected to use courseware to explore curricular material in

greater depth than they would when following a printed text or series of

programmed worksheets.

� Students are expected to conduct their explorations with pre-programmed

checks for understanding at appropriate points in their explorations.

� Students are expected to frame hypotheses and then test those

hypotheses, all while they are using highly attractive and attention-getting

video technology.

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Frustrations with the Quality and Applicability of Courseware Programs

While teachers respond with appropriate enthusiasm when they consider the

potential value of using educational courseware in classrooms, they have

reason to be concerned about the quality of some of the programs that are

currently available. Published reviews of courseware, informal exchanges of

faculty commentary and the personal experience of the authors of this study

reveal profound limitations in the pool of courseware offerings.

Courseware often emphasises style and operates at a superficial level

(Turkle, 1997). Such courseware achieves the goals of neither its users nor,

probably, its creators, since both parties should be interested in the clarity

with which programs communicate concepts. At times, sound, colour and

animation enhance the objectives of courseware, but frequently these same

factors fail to rescue mediocre ideas and mask marginally valuable content.

For example, in one elementary-level program that is used to teach counting

skills and the use of Arabic numbers (Millies Math House, 1995), the

program frustrates some of its users when it does not explain why it

proceeds or concludes as it does. Thus, students could be spared the

consternation that arises when their session ends abruptly with an arresting

animation (of a horse neighing, and eating an apple) before they have

learned how or why it was that they succeeded in getting to the end of the

game that they were playing.

When teachers cannot find courseware that fits or enhances a unit of

study, it is possible that the internal logic of available courseware is

fragmented, or that available courseware is poorly designed (Oppenheimer,

1997; Stoll, 1995). In such instances, it is likely that only a small portion of

a particular program is geared to the skills that a teacher wishes to develop

in students users. Thus, it is crucial for teachers to know how to customise

existing courseware exploiting the expected internal obility of programs to

move to the portions that best serve instructional objectives. For example, in

one middle-level program that is used to teach estimation and simulation

skills in mathematics and social studies (Oregon Trail, 1997), it would be

helpful if teacher could customise the program to permit students to work

with the components that they can understand, even when they do not have

the historical background or reading skills to grasp the whole program.

Thus, students need not be stymied when they encounter the part of the

program that announces that a character has contracted cholera a disease

of unknown nature and implications to most users.

Many educational programs rely upon drill and practice . Writing in

1992, Grouws commented on the application of computers in classrooms,

Most investigations of children s learning have involved seriously deficient

software and hardware on CAI drill and practice (Grouws, 1992). Indeed, 2

years ago the Educational Market Report concluded that 82% of the

mathematics programs that it reviewed relied on such methods (Blohm and

Associates, 1997). In such programs, there is a very weak link between real

life and program material. Skills that are presented in a drill and practice

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format do not take students beyond rote learning, and fall short of the

potential value of courseware.

The potential benefit of on-line answers to user questions is often

reduced by variability in the ways that teachers seek to integrate courseware

into their curricula (Stoll, 1995). Programs that might work in one curricular

context can be relatively ineffective when applied in another context.

Stated in the affirmative, the value that teachers and students place

upon courseware depends largely upon the actual uses that they find for the

courseware. It is this contingent aspect of courseware evaluation that gave

rise to the action research project described in the passages that follow.

Observations that Guided this Inquiry

Regardless of the intrinsic quality or potential applicability of courseware, it

is clear from a teacher-educator s perspective that courseware is often

abused or poorly used in the school. During the frequent visits of the two

authors who work in pre-service education, we observe teachers who allow

students to use courseware on their own, with very little guidance.

Frequently, we observe students spending time with courseware as a reward

for either good behaviour or for completing homework. Since teachers

typically have only superficial knowledge of educational applications for

courseware, they tend to minimise the use of them or they merely allocate

them as a means to control behaviour.

From a teacher educator s perspective, there is an even more

fundamental problem with courseware that derives from the manner in

which it is crafted. Since most courseware is commercially produced and

frequently created by non-educators, it is often difficult for teachers to

integrate courseware into existing instructional patterns and to connect

practical thinking about courseware with the intended competencies, skills

and interests of their students. Teachers, as well as teacher educators, must

begin to focus their critical attention on the sources that develop and

distribute courseware, if they are to integrate such programs into the

particular purposes of classrooms. However, when this kind of attention is

directed to courseware, we should be careful to mind the observation drawn

from examination of conventional textbooks (Apple, 1992) that meanings

signify particular constructions of reality and ways of selecting and

organising knowledge. It is the responsibility of teacher educators and

classroom teachers to learn the sources and consequences of those

meanings.

The authors have concluded that teachers and students should explore

courseware together, so that they can reach a mutually-shared

understanding of how courseware can be used to re-orientate both teaching

and learning. Just as it is not generally assumed that what gets taught is

what gets learned, it should not be assumed that what is in courseware

actually comes out in an effective manner. Just as effectiveness in the use

of conventional instructional material depends upon teachers ability to

mediate and alter the material (Apple, 1996), effectiveness in the uses of

courseware requires teacher participation and intervention in the use of

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courseware by students. In addition, when students bring their own desires

and biases into their use of courseware, it is likely that they will construct

meanings as actively as their teachers. What we are describing, then, is a

variety of teacher student partnership that merges the interpretations of

students with the interpretations of teachers when courseware is employed.

Partnership as a Curricular Innovation

What if teachers and their students had a dialogue and critical discussion

about courseware before it was actually used in the classroom? More

particularly, how might teachers organise dialogue and critical discussion

with students about courseware and yet have time to do all of the other

things required of them by their busy schedules?

The intersecting tasks of promoting collaboration between teachers and

students, and of using time and classroom resources effectively are among

the central problems of teaching and learning. Teachers could gain a shared

understanding of courseware if they were to collaborate with their students

in evaluating the courseware. The partnership between teacher and students

would give teachers an opportunity to gain valuable insights about the

meaning of courseware without interrupting normal classroom activities.

Additionally, the partnership between teacher and students would give

students an opportunity to develop answers to questions that are often

deemed irrelevant to students, such as questions about the origins and

purposes of courseware (Medawar, 1979). In the context of courseware, such

student questions concern its origins and purposes.

What happens in partnership learning? When teachers operate

courseware with individual students and when they have an active dialogue

to explore the different purposes and features of the programs, then the

teachers and students create a partnership in learning.

How exactly does a dialogue take place? Typically, teachers find a spot

where they can be alone with a student, or aside with a small number

(perhaps three or four) of their students. In elementary classrooms used in

this study, teachers use a designated area of carpet to meet with their

students. Once a student has worked through a particular courseware

package or lesson, the student is asked to describe on the Features Matrix

presented below the experience of using the courseware. Simultaneously,

the teacher records her observations and reflections in a journal. Then the

teacher and student both make comments on the courseware and the

learning that accompanied the experience.

Two samples of teacher student dialogue, taken from teacher journals,

show how this conversation actually works. The samples are drawn from the

experience of teachers involved in this research and pertain to discussion of

the courseware program Number Muncher (1990). Two students, Kristofer

and Delia, both aged seven years, shared their opinions about using Number

Muncher in the following dialogues.

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Sample Dialogue 1

Teacher, working with Number Muncher , asks: Does Number

Muncher teach you anything you don t already know?

Student Kristofer: With Number Muncher, there s always

something I don t know.

Teacher: What s new with Number Muncher, then?

Student Kristofer: Something. Most of the time; but not always ... It

really doesn t help with doing math; but its great for practicing.

Comment: Kristofer s guarded statements about the limited

usefulness of the program direct the teacher toward the distinction

between learning new material in math and practicing previously

learned material.

Sample Dialogue 2

Teacher, working with Number Muncher , asks: What does the

program teach you?

Student Delia: It tells us what we ought to do next.

Teacher: And what in particular does it tell you to do?

Student Delia: It tells us that we ought to wait for you. [Pause]

If we re good we get to go on to something else.

Comment: The follow-up to Delia s first response tells the teacher

that there is at least part of the program in question that breaks

down the link between Delia and the program requiring the

teacher to intervene, perhaps to reconnect Delia to the flow of the

program.

Partnerships give participants a systematic relation that uses

teacher student dialogue to promote reflection on the personal meanings of

learning. In the course of a reflective exchange one person looks to the Other

rarely seeing oneself and learns what it is that the Other knows. As

Cixous writes, we are always blind; we see of ourselves what comes back to

us through (the difference of) the Other (Cixous & Calle-Gruber, 1997).

When students interpret the often ambiguous meanings of courseware

with their teachers as partners, both gain. On the one hand, we concur with

Scheffler who emphasises that teachers ought to place their curiosities and

claims in front of learners in order to develop the ability of students to

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independently interpret how teachers sort out ambiguous meaning (1965,

pp. 11 12). Such teaching involves a rigorous attempt to induce students to

think reflexively. By using partnerships, teachers exemplify the critical

thinking that they strive to develop in students, combining tough-minded

instruction with a penchant for inquiry (Holmes Group, 1986, pp. 28 29). A

shared process of evaluating courseware transforms the role of teacher,

towards promoting thought and reflection on the part of the student, with

requests for argument and evidence in support of assertions. The teacher s

role is to make sure that the student has the opportunity to clarify the

problem, make observations in potentially profitable areas, from and test

hypotheses, and to reflect the results.

On the other hand, in partnerships students learn on their own to

perceive meaning in courseware. When students work in partnership with

their teacher, they may pick and choose, interpret, seek and impose order,

and devise guesses as they go through unfamiliar meanings together. As

students and teachers explore courseware together, students may find

temporary meanings or may construct guesses about where the courseware

may lead. Such guesses may, in fact, become what Medawar calls larval

theories or conclusions (1996, pp. 20 21). This process of learning by

students to extract meaning and develop theories in one context can be

applied by the students to other contexts at other times. The courseware

partnership, thus, provides students with an opportunity to develop their

capacities for insightful work in a technology-dependent environment.

Dialogues between teachers and their students, in fact, may move

students beyond conveying the kind of information that their teachers

expect them to treat. Research suggests that knowledge in courseware

cannot merely be transmitted directly from one knower to another; instead,

it must be built-up actively by the learner, in shared dialogue with others

(Driver et al, 1994). If teachers are to integrate courseware into existing

curricula, they would do well to listen to and incorporate the meanings that

children already have or seem likely to assign concerning courseware. In

this respect, such jointly-developed classroom tools as the feature matrix

treated later in this report provide a systematic means by which teachers

and students can reflect in partnership on different aspects of courseware.

The work described in this report is not merely a methodological device

for solving the practical problem of how courseware could be implemented in

classrooms. Instead, the action research into teacher student partnership

treated here provides a way to probe the meaning of courseware when that

meaning is contingent and transient (Winter, 1987). By probing the meaning

of courseware programs for instruction with students, teachers are likely to

learn reflexively about instruction in short, how each party thinks.

Research Methods

Our approach to this study applied the methods of action research (Wood,

1988; Noffke et al, 1994; Kusch, 1996), in which we reflected upon the issue

of courseware programs, created a plan for action, outlined a way to

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implement the plan, and returned to the process of reflection so that we

could make our reconsidered findings public.

Reflection: first phase

Our initial reflections concerned the motivational aspects of courseware and

the implications of using such courseware in the classroom.

Children, as well as adults, need to be motivated or encouraged to

perform tasks that they might not otherwise undertake. As a consequence,

the teachers who introduce courseware into their classrooms have a special

interest in the ways that instruction in areas that may not be initially

appealing to students can be made motivational when student use

courseware. Thus, it would be useful to be able to specify both the relatively

obvious and non-obvious aspects of motivational courseware. Moreover, it

would be doubly useful if teachers knew not only what they consider to be

motivational, but what their students think about that characteristic of

educational software.

One difficulty with the process of evaluating courseware is that such

software resides on computers devices that most teachers believe to be

intrinsically attractive to some students, and correspondingly daunting to

other students. However, we need to ascertain the degree to which the

imputed attractions and fears that are generated by computer use operate in

practice. In addition, we need to develop a sense of change in student

responses to computers and courseware, since computers are losing some of

their novelty in school contexts.

For the purposes of this study, we conceive of motivation as the

common bond that links students and teachers to the same courseware

programs. Building upon this basic insight, we propose that motivational

courseware is:

� challenging when it helps students understand or develop awareness of

material that is beyond their initial level of understanding;

� applicable when it relates explicitly and directly to the day-to-day

experience of students, both in and out of the classroom;

� appealing when it develops student interest, by tying graphics, sound

and format to the concepts and ideas that are the subject of particular

courseware;

� standardized when it adheres to skills and standards established by

state and school curricular guides;

� coherent when it integrates facts that pertain to the curriculum that a

teacher is already covering.

Additionally, we believe that courseware is educationally motivational when

it does not contain aspects that are merely entertaining, violent or sexist.

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Planning

Our Planning followed a four-step process that was designed to help

students eventually act upon their attitudes toward courseware programs

and their findings concerning those programs.

� First, we collected examples of the courseware programs that were

available in our school. Once collected, we developed a catalogue of the

contents of each courseware program, organising the contents by subject

category and concept.

� Secondly, we created an initial student interest survey that students and

teachers could use to document their interests at the start of the study.

Once documented, we (teachers) brainstormed with our students to learn

the qualities that they like in computer programs.

� Thirdly, the preferred qualities of courseware were then gathered into a

courseware feature matrix, to aid in comparing programs.

� Fourthly, we asked students to fill-in a worksheet that could be used to

document their subject area interests. The worksheets matched

courseware titles with subject interests, as organised by concept.

Action

The action or implementation phase of our study incorporated five steps that

we and our students followed, more-or-less iteratively. Throughout, however,

we interviewed and observed the students informally seeking to develop a

clear qualitative view of the process and the results of our partnership in

experimentation.

� First, we gave students the option of working by themselves or in pairs.

Nonetheless, throughout the study, all students elected to work in pairs.

Ultimately, the students organised themselves into 21 pairs. (To keep our

discussion clear, we have restricted the term partnership to the joint

working relationship between teacher and student; and we have adopted

the term collaboration to describe the working relationship that exists

within pairs and groups of students.)

� Secondly, we asked students to pick up a copy of the feature matrix.

Students were requested to choose one courseware program to work with

that matched their responses to the initial interest survey. Between the

two classes that served as the experimental environments for this study,

35 different examples of courseware were evaluated by students and

teachers. Of these programs, 13 were designated by courseware producers

mathematics, four were designated art, six were designated social studies

and 12 were designated language arts.

� Thirdly, we had students experiment with the programs. As they

experimented, they were asked to rate each program using the scale and

categories presented on the feature matrix. If students identified a quality

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that was not listed on the matrix, they recorded the pertinent observations

separately.

� Fourthly, the process continued, with students filling out the feature

matrix for each courseware program, until all programs were reviewed.

� Fifthly, after all programs were evaluated and opinions were documented,

students got together with their teacher to draw-up and post a set of

conclusions that could be used for further study and reference. The

purpose of this posting was to promote integration over time of the links

between courseware and curriculum (Altrichter et al, 1993).

Reflection: second phase

Our reconsideration of these issues and our observations took us through all

of the documentary and qualitative material that we had developed in the

course of our study. The two elementary school teachers who provided the

classroom laboratories and experimental personnel summarised their

findings individually.

Teachers work with courseware. There were differences in the ways that the

two teachers surveyed student attitudes and understood how courseware

served to enhance student learning. The participating teachers attribute

those differences to variation sin the ways that they organise their

instruction using courseware and arrange their students in the classroom.

Both Betty and Suzanne pseudonyms, in each instance work with

elementary students who are drawn from relatively similar populations.

Betty is a Title 1 teacher, who teaches 37 students in grades 2 4. Most of

her pupils have been identified as remedial readers; however, eight have

been characterised as non-readers. Suzanne teaches 19 students in grade 4.

Of her pupils, four have been identified as having learning disabilities.

Before she began to teach her students to use courseware programs,

Betty began by reading and absorbing the meaning and objectives of the

available programs as stated in their documentation. When she developed

her overall assessment of the programs, she observed that the target ages

and enhancements of available courseware varied in the following respects:

� Courseware for younger students relied upon animation and sound, but

courseware for older students relied less upon such enhancements.

� Courseware that relied upon animation and sound tended to attract

users.

� Courseware that relied upon animation and sound offered little that was

useful for non-reader.

� Student evaluations of specific courseware varied according to their ability

to read, with non-readers tending to miss the purposes of some

courseware since they were unable to participate in its use on their own.

Suzanne based her overall assessment of the programs upon the degree to

which courseware related directly to the content that she covered in class.

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� Most courseware provided drill and practice that reinforced the

computational work that she taught in mathematics. However, such

courseware added little that was new or different to her instruction.

Instead, the drill and practice programs tended toward repetitious use of

similar problems.

� Some courseware enabled her students to identify new instances of

concepts that they had previously learned. For example, Speedway Math

(1986) depicted toys in a toy shop, and asked students to identify a

portion of the toys of one variety and to give that portion a fractional

name. She discovered that the program s use of animation to remove or

highlight sets of toys enabled students to understand fractional amounts

in ways that were different and interesting.

� Other courseware successfully challenged her students to work with

material that was entirely new. For example, Dinosaur Discovery (1993)

presented an overview of different geological eras in which dinosaurs lived.

Although some students had known such terms as Jurassic or Cambrian

from previous exposure to books or movies, they had not known that the

terms referred to different periods of time until they worked with the

courseware. She observed that students tended to be drawn to programs

that challenged them and that held surprises in learning.

Students learning with courseware. Both teachers noted that there was a

dynamic character in the way that pairs of students evaluated courseware,

inasmuch as they reasoned and discussed their ideas about the interest

survey and feature matrix:

� Students tended to influence each other in the course of evaluation.

� Many students were very comfortable with the fact that they were hearing

a counterpart express different opinions and they bounced ideas

back-and-forth as to whether the content of courseware related to the

content that they had learned in their textbook.

� Where there were great differences in ability, however, the least able

students were less forthcoming in expressing their opinions.

� Students who were non-readers tended to give high evaluations to

courseware that contained the most attractive animation and sound.

However, all students were drawn to the programs that had the highest

quality visual displays.

� Students who were high achievers tended to seek out courseware that

challenged them.

Two aspects of courseware design emerged as important variables during

student evaluations.

First, clarity in courseware directions is critical to student success in

working with programs. Students benefit most when directions state

procedures clearly, using language that is readable. In Betty s case, clarity

and readability corresponded to grammatical usage, and the incidence of

words with more than two syllables. She observed that most students paid

considerable attention to directions and asked her for clarification when

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they were uncertain. However, she also observed that students who were

non-readers tended to ignore directions and merely played with keys that

made the cursor move about until she noticed that they were stuck.

Secondly, the physical requirements of using keyboards can be

obstacles to success in working with courseware. Betty observed that

programs that ask children to use the combination I, J, K and M were the

most difficult for children in all grades to use, since they require mastery of

the left/right and up/down orientations. When children cannot reliably

distinguish left from right, it becomes difficult to use keyboard-based

courseware. Suzanne observed that the most user-friendly programs were

ones that operate without the use of function keys.

In general, students were honest if too critical in their evaluations of

courseware. They participated eagerly in the evaluation process, since they

felt that they were being recognised and rewarded for their opinions:

� Betty s students emphasised the real life application criterion in their

evaluations.

� Suzanne s students felt that the challenge criterion was most important.

� Each class rated graphics and sound as important; and nearly all

students observed that clarity in directions was important.

Conclusions

In the evaluation of courseware, a partnership of teachers and students

enables teachers to gain a great deal of useful information in an expeditious

and revealing manner, and permits students to develop their own critical

skills.

Teachers can use such partnerships to evaluate courseware in an

explicitly comparative mode, since the number of students and programs

involved can be structured by the teacher. More generally, teachers benefit

by developing their capacity to think reflexively about their teaching

practices, since student participation in the evaluation of courseware

requires that the teacher consider his or her own conclusions in light of

those developed by students.

Joint student teacher work with courseware encourages students to

delve as deeply as the courseware will permit, since the teacher is

sufficiently involved in the student s work that the teacher can provide

expert assistance when the student might otherwise shy away from

challenges. Thus, students learn how to study in partnership with a person

who has the broad experience and content knowledge of a teacher; and

students learn the generalizable skill of conducting research with

computer-based educational tools.

Students can use the partnership to clarify, refine and consolidate

their thinking. When students reviewed courseware, they gained a greater

sense of understanding about the courseware and about content that they

had already learned in classwork. As tested in this study, a partnership of

teachers and students helps students learn evaluation skills that they can

apply in two different contexts. First, once they learn to evaluate courseware,

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they can apply the ideas incorporated in the feature matrix to other

courseware and other educational situations. The evaluative process is thus

replicable. Secondly, the evaluation model explored in this paper places

participation and critical thinking at the heart of instruction. The feature

matrix helps students to relate processes to their conceptual underpinnings,

and gives them a concrete and collaborative activity to discuss when

explaining and justifying their thinking.

The interpretations that students are compelled to make in the

partnership take them beyond the search for right answers. Good

courseware used in partnership can provide a forum in which students learn

to express opinions or tell stories. Since we concur with Stoll s observation

that children s educational software often assumes that children of a given

age have similar abilities and learning styles (Stoll, 1995), the partnership

tested by this study permit differences in ability and style to emerge

constructively.

In a teacher student partnership, teacher and student statements are

open to question, reaction and elaboration by others. This partnership sets a

new standard for evaluation that helps students explore the relation between

the things that are done in school and the things that are done out of school.

Although not explicitly studied in this project, it seems likely that student

participation in such a partnership will enable them to see more readily

where they need to focus their efforts to improve academically. At the very

least, students learn to evaluate school resources; and that process may

help students make the transition into people who evaluate their use of

school resources.

Correspondence

Dr James W. Kusch, 1706 Helena Street, Madison, WI 53704, USA

([email protected]).

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