section 1: introduction - conversion ideas

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© conversionideas.com 2018 SECTION 1: INTRODUCTION The Complete Conversion Optimization course Ruben de Boer - conversionideas.com

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© conversionideas.com 2018

SECTION 1: INTRODUCTION

The Complete Conversion Optimization course

Ruben de Boer - conversionideas.com

© conversionideas.com 2018

COURSE GOALS AND

BENEFITS

© conversionideas.com 2018

Optimization research - Expert review - Web analytics - Web interaction - Customer feedback - Usability test - Competitor analyses - Science & psychology

Test ideas / hypotheses

Prioritize

IT backlog

Test

Create test

Test live

Analysis

Reporting & documentation

Prioritize

Learnings

Deploy chance?

IT backlog

Fix / implement

Test

© conversionideas.com 2018

Optimization research - Expert review - Web analytics - Web interaction - Customer feedback - Usability test - Competitor analyses - Science & psychology

Test ideas / hypotheses

Prioritize

IT backlog

Test

Create test

Test live

Analysis

Reporting & documentation

Prioritize

Learnings

Deploy chance?

IT backlog

Fix / implement

Test

© conversionideas.com 2018

Optimization research - Expert review - Web analytics - Web interaction - Customer feedback - Usability test - Competitor analyses - Science & psychology

Test ideas / hypotheses

Prioritize

IT backlog

Test

Create test

Test live

Analysis

Reporting & documentation

Prioritize

Learnings

Deploy chance?

IT backlog

Fix / implement

Test

© conversionideas.com 2018

Optimization research - Expert review - Web analytics - Web interaction - Customer feedback - Usability test - Competitor analyses - Science & psychology

Test ideas / hypotheses

Prioritize

IT backlog

Test

Create test

Test live

Analysis

Reporting & documentation

Prioritize

Learnings

Deploy chance?

IT backlog

Fix / implement

Test

© conversionideas.com 2018

Optimization research - Expert review - Web analytics - Web interaction - Customer feedback - Usability test - Competitor analyses - Science & psychology

Test ideas / hypotheses

Prioritize

IT backlog

Test

Create test

Test live

Analysis

Reporting & documentation

Prioritize

Learnings

Deploy chance?

IT backlog

Fix / implement

Test

© conversionideas.com 2018

10 years ago

“If we can change the behavior of people offline, how can we do this online?”

© conversionideas.com 2018

© conversionideas.com 2018

https://www.linkedin.com/in/rgdeboer/

© conversionideas.com 2018

WHY CONVERSION

OPTIMIZATION

© conversionideas.com 2018

Conversion rate optimization

“a systematic approach to increase the number of website visitors taking the desired action”

© conversionideas.com 2018

Conversion rate optimization

100 visitors - 1 conversion

Conversion rate optimization

100 visitors - 2+ conversions

© conversionideas.com 2018

Conversion rate optimization

Through Conversion optimization: • Increase conversion rates

• Gather knowledge about your website visitors

© conversionideas.com 2018

Conversion rate optimization

“A systematic approach to give your website visitors the best possible experience, learn from their behavior, share

your knowledge with the business and help making it future proof while increasing conversion rates”

© conversionideas.com 2018

WHAT IS AB TESTING

© conversionideas.com 2018

Why a/b testing

• To analyse what works on your website

• Learn from your visitors’ behavior

© conversionideas.com 2018

Conversion rate optimization

50% visitors 50% visitors

A B

© conversionideas.com 2018

Conversion rate optimization

50% visitors 50% visitors

20% conversion rate 24% conversion rate

A B

© conversionideas.com 2018

Conversion optimization pyramid

Emotion & intuition

Usability

Functional

Technology

Value proposition Test

Implement

Test or implement

Test

© conversionideas.com 2018

A / b testing

• Splitting visitors over different variations of the same page(s) and analyzing the impact on your KPI’s

© conversionideas.com 2018

TWO TIPS TO START

YOUR CRO SUCCESS

© conversionideas.com 2018

Two tips for success

1. Get your research right o Real insights come from your users, data & science

o The most successful A/B test ideas come from combining those insights

© conversionideas.com 2018

Two tips for success

1. Get your research right o Real insights come from your users, data & science

o The most successful A/B test ideas come from combining those insights

2. Get your data & statistics right o Draw the right conclusions and learnings from your A/B tests

o Keep increasing your success

© conversionideas.com 2018

COURSE STRUCTURE

© conversionideas.com 2018

Optimization research - Expert review - Web analytics - Web interaction - Customer feedback - Usability test - Competitor analyses - Science & psychology

Test ideas / hypotheses

Prioritize

IT backlog

Test

Create test

Test live

Analysis

Reporting & documentation

Prioritize

Learnings

Deploy chance?

IT backlog

Fix / implement

Test

© conversionideas.com 2018

Optimization research - Expert review - Web analytics - Web interaction - Customer feedback - Usability test - Competitor analyses - Science & psychology

Test ideas / hypotheses

Prioritize

IT backlog

Test

Create test

Test live

Analysis

Reporting & documentation

Prioritize

Learnings

Deploy chance?

IT backlog

Fix / implement

Test

SECTION 2

© conversionideas.com 2018

Optimization research - Expert review - Web analytics - Web interaction - Customer feedback - Usability test - Competitor analyses - Science & psychology

Test ideas / hypotheses

Prioritize

IT backlog

Test

Create test

Test live

Analysis

Reporting & documentation

Prioritize

Learnings

Deploy chance?

IT backlog

Fix / implement

Test

SECTION 3 & 4

© conversionideas.com 2018

Optimization research - Expert review - Web analytics - Web interaction - Customer feedback - Usability test - Competitor analyses - Science & psychology

Test ideas / hypotheses

Prioritize

IT backlog

Test

Create test

Test live

Analysis

Reporting & documentation

Prioritize

Learnings

Deploy chance?

IT backlog

Fix / implement

Test

SECTION 5, 6, 7 & 8

© conversionideas.com 2018

Optimization research - Expert review - Web analytics - Web interaction - Customer feedback - Usability test - Competitor analyses - Science & psychology

Test ideas / hypotheses

Prioritize

IT backlog

Test

Create test

Test live

Analysis

Reporting & documentation

Prioritize

Learnings

Deploy chance?

IT backlog

Fix / implement

Test

SECTION 9

© conversionideas.com 2018

Optimization research - Expert review - Web analytics - Web interaction - Customer feedback - Usability test - Competitor analyses - Science & psychology

Test ideas / hypotheses

Prioritize

IT backlog

Test

Create test

Test live

Analysis

Reporting & documentation

Prioritize

Learnings

Deploy chance?

IT backlog

Fix / implement

Test

SECTION 10

© conversionideas.com 2018

The course

• Goal: Together create a successful test plan for your website

• The course includes: o Videos

o Screen recordings

o Lecture slides

o Checklists

o Useful (free) tools

o Google Analytics reports

o Quizes

o In depth articles

© conversionideas.com 2018

The course

If you have any questions during or after the course, please feel free to contact me.