report interns murni 2 v
TRANSCRIPT
INDUSTRIAL TRAINING REPORT
AT
UEM SUNRISE BERHAD
SOLARIS DUTAMAS, KUALA LUMPUR
BY
MURNI MUSLIMAH BT AMIR MUSLIM
(CE090950)
DEPARTMENT OF CIVIL ENGINEERING
UNIVERSITI TENAGA NASIONAL
START DATE: 9 MARCH 2015
END DATE: 31 MAY 2015
MURNI MUSLIMAH BT AMIR MUSLIM
(CE090950)
CIVIL ENGINEERING DEPARTMENT1
ACKNOWLEDGEMENT
My special thanks goes to my host company, UEM Sunrise Berhad for giving me
the opportunity to do the internship within the organization and my host supervisor, Ms.
Lai Sook Fun who gave me her priceless support and advice during my industrial training. I
would also like to thank to Residensi Sefina Mont’Kiara project team; Vanessa Liew Yee
Tung and Ong Shu Ying, who all made so much effort to see that I was given the right
exposure as an industrial trainee and spending their time to guide me endlessly. Besides, I
would like to thank the members of Development Department for their kind co-operations
and had taken a lot of effort answering all my doubtful concern around field work.
I would like to express my gratitude towards my visiting lecturer, Assoc. Prof. Ir. Dr.
Marlinda Bte. Abdul Malek for her support and spending her time precious time for the
visit as well as the oral presentation.
I would also like to thank Dr. Mohd Hafiz bin Zawawi, the coordinator for Civil
Engineering students undergoing Industrial Training for guiding me through the process of
Industrial Training.
.
2
ABSTRACT
UEM Sunrise Berhad (“UEM Sunrise” or “the Company”) is a public-listed
company and one of Malaysia’s leading property developers. UEM Sunrise has core
competencies in macro township development, high-rise residential, commercial, retail and
integrated developments, as well as property management and project & construction
services.
From Industrial Training, students will learn the knowledge about the real application in the
industry. Experiences during the training will help expose the students to the real working
environment. Challenges faced by students during internship would be the peak of their
lesson in industrial training.
They will see applications of engineering in real life and understand the responsibility of
working at a company or even at site. Moreover, supervisors and project team members are
always there to lend a hand and guide students in completing tasks and share experiences.
The duration of my internship is from 9th March 2015 till 31st May 2015. I was
attached to the Development Department of UEM Sunrise. During my practical, I was
exposed to the working culture here and it was really enjoying to be working with them.
3
TABLE OF CONTENTS
Title Page
1. Introduction ………………………………………………………………..……….5
1.1 Company Background 7
1.2 Visions, Missions, Core Values 9
1.4 Board of Directors 11
1.5 Senior Managements 12
1.6 Work Culture 13
1.7 Quality Environment 16
1.8 Company Standard Operating Procedure 18
2. Overview of the Training……………………………………………………….….19
2.1 Training Descriptions 19
2.2 Duties and Various Tasks 21
3. Details of Experience ……………………………………………………………...27
3.1 Pre-Development 27
3.1.1 Introduction to Residensi Sefina Mont’Kiara 27
3.1.2 Green Building Index 32
3.1.3 Development Process 38
4
3.1.4 Project Quality Plan 39
3.1.5 Project Safety, Health and Environment Plan 42
3.1.6 Quotations Comparison 44
3.1.7 Other Assessments 45
3.2 Project-Implementation 47
3.2.1 Site visit to MK22 47
3.2.2 Site visit to MK20 53
3.3.3 Site’s Safety, Precautions and Environmental Awareness 56
3.3 Post-Development 59
3.3.1 Introduction to Mercu Summer Suites 59
3.3.2 Project Handover 61
3.4 Other Programs Involved 63
3.4.1 UEM Sunrise’s Charity Program 63
3.4.2 UEM Group Lecture Talk Series 65
3.5 Skills Gained 67
4. Discussion………………………………………………………………………….69
4.1 Internship Experience Summary 69
4.2 Recommendations 70
4.2.1 Recommendations for Internship Company 70
4.2.2 Recommendations for the University 70
5. Conclusion…………………………………………………………………............71
5
6. Reference…………………………………………………………………………72
7. Appendices……………………………………………………………………….73
6
1. INTRODUCTION
1.1 COMPANY BACKGROUND
UEM Sunrise was incorporated on 20 August 2008 as one of Malaysia’s leading
property developers. Formerly known as UEM Land Holdings Berhad, UEM Sunrise has
all together 45 years of combined experience in property development. UEM Sunrise is the
flagship company for real estate investment and property development of UEM Group and
Khazanah Nasional Berhad (Khazanah). UEM Group is a wholly-owned subsidiary of
Khazanah, an investment holding company of the Malaysian Government. Under one roof,
UEM Sunrise is a part of UEM Group alongside with PLUS, UEM Builders, CIMA,
OPUS, and many more.
Figure 1: UEM Sunrise Berhad’s Logo
UEM Sunrise is significantly known for its luxurious high rise residential and commercial
developments, integrated mixed-use developments and sprawling township throughout
Malaysia. The Company is also the master developer of Iskandar Malaysia’s Nusajaya, 7
currently undertaking the development. Upon completion, Nusajaya will become the largest
fully intergrated urban development in Southeast Asia that will provide significant
investment, financial and business opportunities to the economic growth and development
of the region.
In the Central Region, UEM Sunrise is responsible for numerous residential, commercial
and intergrated developments largely within Kuala Lumpur’s affluent Mont’ Kiara enclave
as well as in Shah Alam, Selangor and Seremban, Negeri Sembilan. These developments
include Plaza Mont’ Kiara, Residensi 22 Mont’ Kiara, 28 Mont’ Kiara, Radia and Forest
Heights.
The company is also the owner and developer of an urban development in Cyberjaya
known as Symphony Hills, an exclusive residential development and the country’s first
Connected Intelligence Community (‘CIC’) offering smart-home features and community
connectivity through high-speed broadband.
UEM Sunrise’s presence extends into Singapore via Marina One and DUO mixed-use
developments as well as in Australia. The Company is looking to create international
presence by acquiring two parcels of land in Melbourne for the development of high-rise
premium residential towers. Outside of Asia Pacific, the Company has expanded into
Vancouver, Canada through Quintet mixed-use development, and retains a land bank in
Durban, South Africa.
8
1.2 VISSION, MISSION, SERVICES, CORE VALUES
VISION
Building communities of the future with you and for you.
MISSION
UEM Sunrise brings together the talented and skilled, the imaginative and the courageous.
We create sustainable environments loved by home owners, acclaimed by investors and
recognized by industry. We believe in thinking big and acting quickly to unlock potential;
to thrive in a changing world.
SERVICES
Property Management
Project
Construction Services
9
CORE VALUES
UEM Sunrise Berhad’s core values have stood the test of time. Acronymed as TIPS, these
values play a vital part in defining who are we as a diverse group of people with skills,
expertise and knowledge that allows us to deliver innovative products and services
excellence to our customers.
Teamwork
Cooperative effort by the members of a group or team to achieve a common goal.
Integrity
The state of having steadfast adherence to a strict moral or ethical code.
Passion for success
A relentless drive to achieve excellence; commitment to meet and exceed targets.
Sincerity of Intent
Something that is intended to be taken into acion with consideration of the quality
or condition of being sincere.
10
1.4 BOARD OF DIRECTORS
1.5 SENIOR MANAGEMENTS
11
1.6 WORK CULTURE
12
UEM Sunrise Berhad is a property developer committed to provide its customers,
employees, stakeholders and vendors with quality products and services, in a safe and
healthy workplace, as well as minimize impact to the environment where it operates.
UEM Sunrise practices “QASHE Is Our Responsibility And Culture” through the
involvement of employees, stakeholders and vendors where QASHE stands for QUALITY
ASSURANCE, SAFETY, HEALTH and ENVIRONMENT. As a visionary community,
UEMS will:
Utilize QASHE Management system practices effectively in achieving customer
satisfaction, prevention of pollution, injury and ill health.
Lead by example in complying to and wherever possible exceed the established
legal requirements and standards.
Harmonize QASHE management system practices with employees and vendors
through continuous trainings and briefings.
Build in teamwork to encourage continuous improvement of process performance in
achieving the company’s vision and mission.
SAFETY AND HEALTH, ENVIRONMENTAL
13
1. Safety and Health Objective and Targets:
Objectives Targets
To reduce safety and health non-
compliance at project sites
To achieve Zero Non-
Compliance Notice from
authorities.
To achieve at least 80% on
monthly safety and health
inspection on each project.
To improve awareness on good safety
and health practices.
To achieve 100% attendance of
employees and contractors for
safety and health induction
course at all project sites.
To organize annual safety and
health awareness event.
To prevent accidents at project sites. To achieve Zero Lost- Time
Injury (LTI) at project sites.
2. Environmental Objectives and Targets:14
Objective
To reduce environmental non-
compliance at project sites.
To achieve Zero summons and
fines from authorities.
To achieve at least 80% score on
monthly environmental in section
on each project.
To improve awareness on good
environmental practices.
To achieve 100% attendance of
employees and contractors for
environmental induction course at
all project sites.
To organize annual environmental
awareness event.
To reduce air pollution at project sites
and improve the water quality discharge
from project sites.
To achieve zero open burning at
project sites.
To improve the water quality
discharged from project sites silt
traps with Total Suspended Solid
(TSS) not more than 50mg/l
1.7 QUALITY ENVIRONMENT
15
UEM Sunrise Berhad is committed to practice the culture of Quality Environment/5S
towards achieving clean, safe, healthy and well organized working environment in order to
provide excellent service delivery for customer’s and employee’s satisfaction.
The 5S are:
SEIRI – Sort
Distinguish between the necessary and the unnecessary – Remove the unnecessary
and retain the necessary.
SEITON – Set in Order
Organize the necessary items – Easy to retrieve and easy to store.
SEISO – Shine
Eliminate sources of contamination and maintain the cleanliness. Conduct
cleanliness inspection.
SEIKETSU – Standardize
Maintain a high standard of workplace organization for a safe and efficient
workplace.
SHITSUKE – Sustain
Maintain a 5S culture through workplace discipline.
16
UEM Sunrise ‘5S BEGINS WITH ME’ through involvement of all employees with the
spirit of ‘Power of One’ aims to:
Practice the 5S Principle as a working culture.
Achieve high Quality Environment Standards.
Strive to inculcate the spirit of Power of One amongst employee.
Set our mind to strive for high quality of work and productivity.
The Quality Environment Policy shall be reviewed annually for its effectiveness and
continuing sustainability to the Quality Environment System.
(Please refer to Appendix 1 for a sample of Quality Environment/5S)
17
1.8 COMPANY STANDARD OPERATING PROCEDURE
UEM Sunrise has an extensive list of Integrated Standard Operating Procedures (ISOPs).
These are ISOPs in handling matters related to:
Business Development
Land and Estate Management
Pre-Development
Marketing and Sales
Sale Administration & Credit Control
Project Implementation
Procurement
Human Resource Management
Management System
Infrastructure and Work Environment
Information and Communication Technology
(Please refer to Appendix 2 for a sample of Integrated Standard Operating Procedures for
Developments and Construction Project Planning and Monitoring)
18
2. OVERVIEW OF THE TRAINING
2.1 TRAINING DESCRIPTIONS
Industrial training provides students with the necessary practical exposure and skills
and assists the students in becoming a successful professional engineer. The objectives
of the industrial training are to expose students to the various aspects of industrial
practices and ethics, and, to appreciate the significance of theoretical knowledge gained
in the University into engineering practice.
Students are required to undergo industrial training for a minimum period of 12 weeks
and pass the training assessment in order to graduate. The industrial training provides
exposure for real life work and internships, career options with different work
environments, exposure to latest technologies that are currently being used by the
relevant industry, etc.
UEM Sunrise Berhad has placed me under the supervision of Ms. Lai Sook Fun,
Deputy Senior Manager of Development Department. The period of the training is from
9th March 2015 to 31st May 2015 which is 12 weeks. During the training, she has
involved me into 3 types of project stages.
19
Projects Stages Involvements
Residensi Sefina
Mont’Kiara
Pre-Development Trainee
Residensi 22 Mont’Kiara
(MK 22)
Project-Implementation Site Visit
Site Meeting
Arcoris Mont’ Kiara Project-Implementation Site Visit
Site Meeting
Mercu Summer Suites Post-Development Project Handover
20
2.2 DUTIES AND VARIOUS TASKS
a. Week 1: 9th March 2014 – 13th March 2015
Introduction to the background of UEM Sunrise Berhad by Ms. Syahirah
Sayed Romli from Human Resources & Administration and filling up
documents for record purposes.
Ice-breaking session with Residensi Sefina project team and tour of the
office.
Introduction to Residensi Sefina Mont’Kiara (Lot 1887) by the project team
and studied the project’s book and drawing plan.
Attended Client-Consultant Meeting for Residensi Sefina.
Studied the Residensi Sefina project’s book and drawing plan.
Checked, remarked and commented on for Residensi Sefina’s Tender
Document Review ID drawings, electrical services drawings and fire
protection drawings obtained from the consultants
Prepared a letter to authority which is DBKL applying for extension of time
for Residensi Sefina project.
b. Week 2: 16th March 2015 – 20th March 2015
21
Checked, remarked and commented on tender drawing - painting drawing of
Residensi Sefina.
Tabulated and arranged data for finishing/fittings into types. Data collected
from tender document of C S Chew Architects Sdn Bhd.
Checked, remarked and commented on tender documents – Fire protection
Installation, electrical Services and Plumbing & RWDP Services.
Attended Residensi Sefina Project Team Meeting with the Project Director,
Mr. Ang Kee Ping.
c. Week 3: 23th March 2015 – 27th March 2015
Compared quotation from tenderers for tiles and did the table of
finishes/fittings of Residensi Sefina.
Went to site visit and site meeting to MK22 Residensi 22 Mont’Kiara with
the project team, architects and contractors.
Learned about soil nail walls.
Tabulated the schedule of finishes for apartment unit for Residensi Sefina.
Checked, remarked and commented on tender drawings – Electrical
Installation and Fire Installation drawings.
d. Week 4: 30th March 2015 – 3rd April 2015
22
Site Visit to Arcoris Mont’Kiara (MK 20), a mixed development project
with the project team, architects and interior designers. Went to mock-up
room to view ID’s works.
Attended the Interns Engagement Meeting with Human Resources &
Administrative Department.
Attended the UEM Group Lecture Series featured Tan Sri Dr. Robaayah
Zambahari, Senior Consultant Cardiologist and head Department of Institut
Jantung Negara, major talk about Cardiovascular Disease.
Differentiated and analyzed between the revised Project Quality Plan and the
master copy of Project Quality Plan.
e. Week 5: 6th April 2015 – 10th April 2015
Did the Project Quality Plan for Residensi Sefina.
Revised the tender drawings – Structural drawing and studied the typical
details.
f. Week 6: 13th April 2013 – 10th April 2013
Checked, remarked and commented on tender drawing – Sanitary Plumbing
Prepared a letter to Datuk Bandar Kuala Lumpur regarding Surat Akujanji
Peruntukan Bumiputera.
Met the Comissioner For Oaths, Mr. Kalasagar for Surat Akuan Berkanun
and get his signature.
23
Attended Residensi Sefina’s Project Team Meeting.
g. Week 7: 20th April 2015 – 24th April 2015
Did the Project Handover for Mercu Summer Suites project – Unit
inspection, records defects and jot down comments or complaints from the
purchasers.
Followed up with Perunding Juruukur Mahyuddin & Siew regarding the
cheque given by UEM Sunrise Berhad.
Attended the Residensi Sefina Project Briefing session conducted by Ms.
Lai Sook Fun. The attendees include the bankers and lawyers.
h. Week 8: 27th April 2015 – 1st May 2015
Did the Project SHE Plan for Residensi Sefina – Safety, Health and
Environment system document.
Prepared the relevant documents needed for Advertising Permit Developer
License.
Assisted Ms. Lai to revise the Feasibility Study – an evaluation and analysis
of the potential of a proposed project.
Prepared the Residensi Sefina’s launching materials – Simplifies Sales Kit
and Comprehensive Sales Kit
24
Did the Project handover at Mercu Summer Suites project.
Attended Residensi Sefina Project Team Meeting, discussed about the pre-
launching materials.
i. Week 9: 5th May 2015 – 8th May 2015
Did the Project Handover for Mercu Summer Suites project – Unit
inspection, records defects and jot down comments or complaints from the
purchasers.
Checked and revised on price listing for Residensi Sefina, car park
allocation and number of A/C Ledge in its unit.
Lecturer Visits & Meeting with my visiting lecturer Assoc. Prof. Ir. Dr.
Marlinda Bte. Abdul Malek and my host supervisor Ms. Lai Sook Fun.
Participated and volunteered in CSR Programme (Charity Program)
organized by UEM Sunrise Berhad at Shelter Home for Children in Petaling
Jaya, Selangor.
j. Week 10: 11th May 2015 – 15th May 2015
Studied the UEM Sunrise’s Quality, Safety, Health and Environment Policy
Revised check and remarks on Architect’s drawing for Residensi Sefina.
Mont’Kiara site plan, car park plan, floor plan.
25
Assisted Mercu Summer Suites team to do the handover units to the
purchasers.
Prepared a set of Sales & Purchasers Drawing.
k. Week 11: 18th May 2015 – 22nd May 2015
Registered the list of sub-structure construction drawings and show unit
drawings.
Studied the construction drawing of Residensi Sefina – Sub-structure works,
Civil & Structural (beam details).
Prepared the show unit drawing for Residensi Sefina.
l. Week 12: 11th May 2015 – 15th May 2015
Updated the tiles comparison of Solaris 3 by filling in the price of Residensi
Sefina.
Did the Project Handover for Mercu Summer Suites project – Unit
inspection, records defects and jot down comments or complaints from the
purchasers.
Studied the earthwork construction drawing – earthwork layout plan,
earthwork details.26
Industrial Training report preparation.
.
3. DETAILS OF EXPERIENCE
3.1 PRE-DEVELOPMENT STAGE
3.1.1 Introduction to Residensi Sefina
During my Industrial Training, I have been assigned to the Residensi Sefina project team.
Residensi Sefina Mont’Kiara will be built on 3.06 acres of freehold land in Mont’Kiara,
Kuala Lumpur. It offers 245 units of condominiums within a single 35-storey tower. The
development is designed to symbolize a luxurious getaway complete with a grand lobby,
two exclusive facilities zones and beach-themed play areas.
27Figure 2: Residensi Sefina’s Logo
Apart from its exceptional design, Residensi Sefina is targeting to be certified by the
Construction Quality Assessment System (CONQUAS) and meets Green Building Index
requirements as would be expected of a development of this caliber. As a matter of fact,
provisional GBI certification for this project has already been obtained in February 2014.
Figure 3: Architect’s projection of Residensi Sefina
Will be built on the lot 1887, Residensi Sefina neighbors existing amenities such as
Mont’Kiara International School and Garden International School. Nearby attraction
include One Mont’Kiara Mall, Solaris Mont’Kiara and Publika.
28
Figure 4: Location map of Residensi Sefina
Among facilities provided include:
Secret Garden
Sun Deck
Jacuzzi
Gymnasium
Yoga Deck
Games Pavillion
Reading Pavillion
Multipurpose Hall/Badminton Court
29
Organization Chart
30
Consultants & Contractors
Project Architect : C S Chew Architects Sdn Bhd
Design Architect : Liu & Wo Architects Pte Ltd
Geotech Engineer : G&P Geotechnics Sdn Bhd
C&S Engineer : SMA Bersekutu Sdn Bhd
M&E Engineer : Jurutera Perunding Valdun Sdn Bhd
Quantity Surveyor : QS Associates
Landscape : Landart Design Sdn Bhd
Interior Design : Axis Interior Contracts Sdn Bhd
Contractor (Sub-Structure) : Keller (M) Sdn Bhd
31
3.1.2 Green Building Index (GBI)
The Green Building Index (GBI) is Malaysia’s industry recognized green rating tool for
buildings to promote sustainability in the built environment and raise awareness among
Developers, Architects, Engineers, Planners, Designers, Contractors and the Public about
environmental issues and responsibility to the future generations.
The GBI rating tool provides an opportunity for developers and building owners to design
and construct green, sustainable buildings that can provide energy savings, water savings, a
healthier indoor environment, better connectivity to public transport and the adoption of
recycling and greenery for their projects and reduce impact on the environment.
Among measures in these different categories taken by the developers to achieve GBI
certification include:
1. Energy Efficiency
32
Multiple use type development provides convenience to the building occupants and
reduces the need for transportation, resulting in lower emission of greenhouse gases.
Besides that, the Building Maintenance Team will be exposed to the building
energy services, making them more acceptable to learning the maintenance of the
various green features.
An Energy Management Control System will be installed to control and monitor the
mechanical and electrical equipment operation and status. Electrical sub meter and
water sub meter will be connected to the Energy Management Control System for
consumption monitoring and water leakage detection. Corrective actions could be
carried out if there is unusual surge in the electricity or water consumption, which
may due to leakage or unattended running equipment. Thus, wastage of energy and
water can be minimized.
For the car park spaces and corridor spaces that will receive sufficient amount of
day lighting, the lights at these spaces shall be separately circuited and controlled by
photocell sensors. The lights will only turn on when the lux level registered by the
photocell sensors is lower than the required lux level by 25%. Natural day lighting
reduces lighting energy usage and improves comfort and productivity of the
building occupants.
Apart from that, most of the units will be less than 100 meter squared in area, thus
the lighting zoning for the most of the will be designed to allow more flexibility for 33
the tenants to switch on or off the lights for occupied zones as and when required,
for energy saving.
2. Indoor Environmental Quality
For the corridors, natural cross ventilation will be achieved by having opening at
both ends as well as intermediate openings along the corridor. The lift lobbies will
be provided with stack ventilation. Hot air will be carried away and fresh air will be
supplied by the cross flow along the corridors. Natural ventilation design reduces
the need of mechanical ventilation or air conditioning, thus reducing the energy
consumption of the building.
Besides that, good workmanship used for this development reduces repetitive re-
work that waste materials and cost. Furthermore, good workmanship reduces sound
penetration from outside as well as sound between adjacent apartment units, thus
improving the comfort of the occupants.
3. Water Efficiency
Rainwater will be collected from the rooftop via siphonic drainage system to a
rainwater tank to be used for irrigation of rainwater will be used for irrigation to
replace potable water for both the residential and non-residential component. In-
34
floor conventional outlet will also be provided at the balcony for rainwater
harvesting.
4. Sustainable Site Planning & Management
Minimal cut and fill system is implemented to avoid environmentally sensitive area.
In addition, proper Erosion and Sedimentation Control Plan will be implemented to
minimize the ecological damage to the site. Soil nail and temporary soldier pile
walls are proposed to reduce soil erosion and airborne dust generation while
temporary silt trap will be used as sediment basin to reduce waterway
sedimentation. These measures aim to reduce the environmental impact due to
development due to development of the site.
Moreover, a site amenities plan will be implemented during the construction period
to reduce pollution and wastages. The plans include proper accommodation,
sewerage system, and waste collection point and health facilities for construction
workers on site. That way, the development will generate less waste on site, thus
saving on the material use and cost of waste management later.
35
Landscaping using indigenous species (native and adaptive species in Malaysia)
will also be done to reduce the hardscape heat island effect by providing shades and
cooling due to evapotranspiration by the plants and soils. Apart from that, public
transportation services will also be made available, reducing the need of private
vehicles, thus reducing CO2 emission.
5. Materials and Resources
To encourage the occupants, permanent recycling bins will be provided for use \
which is easily accessible by building users for disposal and vehicles for collection.
Also, Zero Ozone Depleting Potential (ODP) refrigerants will be used for the air
conditioning system, causing minimal damage the earth’s protective ozone layer.
Apart from that, at least 50% of the wood or wood fiber used for the timber doors
complete with frame and 100% of the timber flooring are certified by Forest
Stewardship Council (FSC). Therefore, more than 50% of the wood-based materials
used in this development are FSC-certified.
6. Innovation
36
At least 50% of the installed lifts in the development to be regenerative lifts.
Approximately 20-30% of the energy can be recovered during the descent of the
lifts by the regenerative drive. The recovered energy can then be used back in the
development to reduce the energy consumption of the development. Apart from
that, a GBI facilitator has been engaged at the onset of design process to encourage
the integration of green features.
Moreover, there are parking bays allocated as preferred parking bays(near to lift
lobbies or main entrance) for green vehicles such as low emitting, fuel efficient,
electric cars. The parking bays will be labelled clearly to facilitate identification.
Preferred parking encourages the usage of environmentally friendly vehicles and
thus reduces carbon dioxide emission by conventional fuel.
Besides that, the fire system water from regular testing of the fire pumps will be
recycled. Total estimated water saving per year by recycling fire system water from
regular testing could be up to 1861 m3, which is otherwise drained and wasted.
37
3.1.3 Development Process
As a trainee in the Development Department of UEM Sunrise, I have learned the
typical development process gone through by all developments projects. Begin with
the project being conceptualized at design stage up to vacant possession of the
development. The figure below shows the chronological events in a development
process.
38
Figure 5: Development Process
3.1.4 Project Quality Plan
Since Residensi Sefina is in Pre-Development stage, I’ve experienced to do some of Pre-
Development’s works. One of them is Project Quality Plan. It took me almost one week to
complete the system document. Before I did the Project Quality Plan for Residensi Sefina, I
first studied the master copy and revision no. 2 copy of Symphony Hills Project’s Project
Quality Plan as revision.39
Concept Design
Schematic Design
Detail Deign
Tender Matters
Construction
Vacant Possession
Architects C&S Engineer M&E Engineer Quantity Surveyor Landscape Authorities
To be submitted to the authorities
Tender Documents Tender Call Tender Close Tender Open E-bidding Tender Award based on quality, cost,
time and experince Earthwork & Foundation Superstructure Architectural, M&E Landscape
Every project delivers something at the end of the project execution. When it comes to the
project initiation, the project management and the client collaboratively define the
objectives and the deliveries of the project together with the completion timelines. During
the project execution, there are a number of project deliveries made. All these deliveries
should adhere to certain quality standards (industry standards) as well as specific client
requirements.
Therefore, each of these deliveries should be validated and verified before delivering to the
client. For that, there should be a quality assurance function, which runs from start to the
end of the project. When it comes to the quality, not only the quality of the deliveries that
matter the most. The processes or activities that produce deliverables should also adhere to
certain quality guidelines as well. As a principle, if the processes and activities that produce
the deliverables do not adhere to their own quality standards (process quality standards),
then there is a high probability that deliverables not meeting the delivery quality standards.
To address all the quality requirements, standards and quality assurance mechanisms in a
project, a document called 'project quality plan' is developed by the project team. This plan
acts as the quality bible for the project and all the stakeholders of the project should adhere
to the project quality plan.
40
For UEM Sunrise Berhad, Project Quality Plan (PQP) is a system document comprising of
project brief, project organization structure, project team and references to applicable
QSHE management system documents to meet specific project requirements. The PQP
shall be used in conjunction with sale and purchase agreement, contracts documents,
drawings, specifications and any other relevant documents necessary for the completion of
the development projects.
(Please refer to Appendix 3 for Residensi Sefina’s Project Quality Plan)
41
42
Figure 6: Standard Procedure for Project Quality Plan of UEM Sunrise Berhad
3.1.5 Project SHE Plan - Safety, Health and Environment
43
Project SHE Plan is also one of the Pre-Development process. I’ve been exposed to do the
project SHE Plan for Residensi Sefina. A Safety, Health and Environment plan is a living
document, developed before the project work begins using the scope of work as a starting
point. As the project evolves, the plan is revised as the scope changes.
For UEM Sunrise Berhad, Project SHE Plan (PSHEP) is a project specific document that
comprises scope of works, project organization chart, responsibilities of project team,
project programme, planned meetings, project legal and other requirements, Hazard
Identification, Risk Assessment & Risk Control, Environmental compiled and customized
to meet project requirements and other relevant documents. The Project SHE Plan will be
read in conjunction with the Project SHE Compliance Plan, letter of award, contracts
documents, drawings, specifications and client’s instructions.
(Please refer to Appendix 4 for a sample of Residensi Sefina’s Project SHE Plan)
44
Figure 7: Standard Procedure for Project SHE Plan of UEM Sunrise Berhad
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3.1.6 Quotations Comparison
Quotations comparison is important in tender matters as we want to compare the prices of
different brands. During my training, I’ve learned how to do the comparison for tiles
quotation. For Residensi Sefina, there are three brands which are Guocera, MML and
NIRO Granite. Normally, every project has their own base of tiles and generally the
supplier will proposed different brands, something with same quality but different prices.
By doing the quotation comparison, we can clearly see the difference between the brands.
Figure 8: Tiles Sample from NIRO Granite Figure 9: Tiles Sample from MML
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(Please refer to Appendix 5 for the sample of Tiles Quotation Comparison)
3.1.7 Other Assessments
Throughout my internship, I’ve been exposed to other various assessments on pre-
development stage including preparing letters to the authorities, checked and remarked on
tender drawings as well as tender documents, attended project team meeting and client
consultant meeting and preparing the launching materials for Residensi Sefina such as
brochures, simplified sales kit and comprehensive sales kit.
One of the letters is for Kementerian Perumahan dan Kerajaan Tempatan, requesting the
extension of time for vacant possession of Residensi Sefina based on few factors such as
the upgrading works on monsoon drain, the time limit of construction works by DBKL and
many more. I’ve also prepared ‘Surat Akujanji Bumiputera’ that consists of at least 30% of
the condominium units are meant for bumiputera to Datuk Bandar Kuala Lumpur (DBKL).
I’ve also had the chance to checked, remarked and commented on a few tender drawings
and tender documents. The tender drawings and documents have expanded my knowledge
on my field of studies and how they are incorporated in a real life building construction.
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Everytime we received the documents or drawings, we have to record it in Transmittal
Forms.
The drawings reviewed were:
a) Fire Protection.
b) Electrical Installation.
c) Internal and External Paint.
d) Rainwater Disposal.
e) Perimeter fencing.
The documents reviewed were:
a) Fire Protection.
b) Electrical Services.
c) Plumbing Services.
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(Please refer to Appendix 6 for the samples of Residensi Sefina launching material, Project
Update Report and Transmittal Form)
3.2 PROJECT-IMPLEMENTATION
3.2.1 Site Visit to MK22
Throughout my internship, my host supervisor Ms. Lai Sook Fun has exposed to me in
project implementation stage in project. I was allowed to participate a site visit to Residensi
22 Mont’Kiara (MK22) with the project team to see the construction progress. We went for
a site walk with the architects and the contractors.
Figure 10: Site walk with the architects Figure 11: The view of MK22 site
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and contractors
MK22 is a twin tower condominium project with 39 and 40-storey that consists of 534
units. The day we went to the site, the basement for Block B was almost done. The
following are images I have taken from the MK22 site and description that follows:
Soil nail wall
Soil nail wall is a technique used to prevent failure in slopes. Soil nail and
temporary soldier pile wall is proposed to reduce soil erosion and airborne dust
generation while temporary silt trap will be used as sediment basin to reduce
waterway sedimentation. These measures aim to reduce the environmental impact
due to development of the site. Solid bars are usually installed into ore-drilled holes
and then grouted into place using a separate grout line, whereas hollow bars may be
drilled and grouted simultaneously by the use of a sacrificial drill bit and by
pumping grout own the hollow bar as drilling progresses.
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Figure 12: Soil nail wall at MK22 site
Cracks
Occurrence of various crack patterns in the building construction, when it is
subjected to super imposed load or during the service life, is a common
phenomenon. A building component develops cracks whenever the stress in the
components exceeds its strength. Stress in the building component could be caused
by externally applied forces, such as dead, live, wind or seismic loads, foundation
settlement etc. or it could be induces internally due to thermal movements,
moisture changes, elastic deformation, chemical action etc.
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Figure 13: Cracks found at
MK22 site
Honeycombs
Honeycombs are hollow spaces and cavities left in concrete mass on surface or
inside the concrete mass where concrete could not reach. These look like honey
bees nest. Honeycombs which are on sides are visible to naked eyes and can be
detected easily as soon shuttering is removed. Honey combs which are inside mass
of concrete can only be detected by advanced techniques like ultrasonic testing etc.
Honeycomb is due to non-reaching of concrete to all places due to which cavities
and hallow pockets are created, main reasons are:
1) Improper vibration during concrete.
2) Less cover to reinforcement bars
3) Use of very stiff concrete (this can be avoided by controlling water as per
slump test).
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4) Places like junction of beam to beam to column and to one or more beams
are the typical spots where honey combs are observed. This is due to
jumbling of reinforcement of beams and column rods at one place; special
attention is required at such place during concreting and vibrating.
5) Presence of more percentage of bigger size of aggregate in concrete also prevents
concrete to fill narrow spaces between the reinforcement rods.
Figure 14: Honeycombs in concrete
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Cement casting
Casting is a manufacturing process by which a liquid material is usually poured into
a mold, which contains a hollow cavity of the desired shape, and then allowed to
solidify. The solidified part is also known as a casting, which is ejected or broken
out of the mold to complete the process. Casting materials are usually metals or
various cold setting materials that cure after mixing two or more components
together; examples are epoxy, concrete, plaster and clay. Casting is most often used
for making complex shapes that would be otherwise difficult or uneconomical to
make by other methods.
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3.2.2 Site Visit to MK20
Arcoris Mont’Kiara (MK20) is a mixed-used commercial development which
integrating 5 communities:
SoHo
Business suites
Luxury residences
Retail
Boutique hotel
It consist of two terracing blocks seated on a podium of 18 and 35 storeys that are
linked by a landscaped central plaza. This project is currently at the construction stage,
and it is expected to be completed by June 2016.
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During the site visit to MK20, I went for a site walk with the Deputy Senior Manager
Development of MK20, Mr. Rudy Lim Lai Huat, the interior designers and the
architects. We also went to the mock-up room to see the interior design’s works. The
architects commented on ID’s works such as unsmooth finishes of the cabinets, the
layer of microns were not same and no handle on the kitchen cabinets. Below are the
photos took by me during the site visit:
Figure 15: MK20’s mock-up room
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Figure 16: Mr. Rudy observed the ID’s works
Figure 17: The architects and interior designer
discussed about the works done.
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Figure 18: The architects commented on ID’s works
3.3.3 Site’s Safety, Precaution and Environmental Awareness
Safety is one of the important aspects especially if you are working in the high risk place
such as construction site, the safety awareness at the construction site must be nurtured to
the construction workers, starts from self being.
Whoever works or visits at the construction site should be briefed about site safety first
which explains about the dangers at the site, safety attires and the purpose of this briefing is
to give awareness on how important safety at the construction site and if there is anything
happens, what are the actions that need to be taken.
SAFETY HELMET
Safety helmet is one of the important equipment at the construction site. The main principle
of safety helmet is to protect workers against impact by falling objects or struck by
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swinging object by energy absorption. Upon hitting by an object, the helmet dissipates
some of the energy in the following mechanisms:
(i) Stretching of harness inside the helmet;
(ii) Partial damage of outer shell of helmet.
The remaining energy is then evenly spread around the head to reduce the hitting stress on
worker’s head.
Figure 19: Safety helmet
SAFETY BOOTS
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Foot injuries can be debilitating, resulting in time away from work or difficulty performing
a job. Wearing safety shoes or boots can help prevent many foot injuries in the following
ways.
Protect from falling and flying objects
Protects from punctures
Protect from cutting hazards
Protect from electrical hazards
Prevent slips, trips and falls
Prevent fatigue
Prevent burns
Protect from extreme weather
Figure 20: Safety boots
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SAFETY VESTS
Safety vests play an important role in keeping workers safe. By promoting visibility, safety
vests keep emergency personnel.
Figure 21: Safety vest
3.3 POST-DEVELOPMENT
3.3.1 Introduction to Mercu Summer Suites
During my Industrial Training with UEM Sunrise, I’ve also been exposed in Post-
Development stage. The project that I involved is Lot 121, Mercu Summer Suites.
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Summer Suites (also known as Menara Solaris) is the commercial development project by
Sunrise. Launched in a private preview on January 2011 and was immediately sold out
within 2 days. The premium office suites at Summer Suites have built-up sizes between 469
and 1,347 sf, offering small business owners and entrepreneurs a great opportunity to own a
strategically located yet affordable office space within the Gold Triangle of downtown
Kuala Lumpur.
Summer Suites is an integrated office suite with two levels of retail and one level of
facilities which include swimming pool, gym, function room, landscape desk, food court
and F&B outlets. Every convenient for your personal and business dealings are within
reach. Parking are ample with over 800 parking bays as in the master plan.
Located just behind Renaissance hotel, Summer Suites is accessible via Jalan Sultan Ismail
and Ampang-Kuala Lumpur elevated highway. The location is service by a good
connectivity of rail services at Bukit Nanas Monorail or Dang Wangi Rapid KL, as well as
taxis and buses.
Just a stone's throw away from KLCC and located within Kuala Lumpur Golden Triangle,
there is every kind of amenities imaginable located at the door step. 5-star hotels, upscale
shopping malls, business offices, schools, restaurants, banks and every kind of services.
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Figure 22: Mercu Summer Suites
3.3.2 Project Handover
While training here, I did the project handover of Mercu Summer Suites to the owners.
Before I did the handover, I studied the Frequently Ask Questions for the project. For the
first handover session, I was paired and guided by the Executive of Summer Suites, Tengku
Azrai Redza.
I managed to complete my tasks to 10 different units of office suites during the 12 weeks of
training. Below are the lists of what I should do during the handover:
Communicate well with owners.
Able to list out defect works.
Records any comments from owners.
Should be able to answer every questions asked by the owners.
.
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Figure 23: The purchaser viewing her unit Figure 24: Summer Suite’s office suites unit
Figure 25: Mercu
Summer Suites’s Lobby Figure 26: Mercu Summer Suites’s
meeting room
Figure 27: Mercu Summer
Suites’s swimming pool
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(Please refer to Appendix 7 for the sample of defects record)
3.4 OTHER PROGRAMS INVOLVED
3.4.1 UEM Sunrise’s Charity Program
During training here, I’ve participated in the CSR Programme organized by UEM Sunrise
Berhad (“UEM Sunrise”) This program is to extend the educational aid for the children of
Shelter 1 in Petaling Jaya, Selangor on 7 May 2015.
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Figure 28: UEM Sunrise’s CSR Programme at Shelter Home for Children 1
An educational aid of RM31,000 was donated to 21 children, comprising 7 girls and 14
boys aged between three and 13 years old for the purpose of defraying the cost of their
home tuition fees in order for them to further enhance their studies as some are unable to
attend regular schools due to learning disabilities and documentation related issues.
These children are currently residing at Shelter 1, one of the three homes managed by a
Non-Governmental Organisation (“NGO”) known as Shelter Home For Children. The
event brought extra cheer to the children with the funny clown stories and magic shows
performed by Cha Cha The Magician.
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3.4.2 UEM Lecture Talk Series
I’ve also had the chance to participate in UEM Lecture Talk Series organized by UEM
Group featuring Tan Sri Dato’ Seri Dr. Robaayah Zambahari the Director, Senior
Consultant Cardiologist and Head of Department of Institut Jantung Negara.
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Figure 29: UEM Group Lecture Series feature Tan Sri Dato’ Seri Dr. Robaayah.
The major talk is about Cardiovascular Disease. Some of the important notes that I gained
from the lecturer series were:
Government from 194 countries are committed to reduce premature death by 25%
by the year 2025.
The main cause of premature death is cardiovascular disease. We need to raise
awareness on this.
Cardiovascular disease more common in women compared to cancer.
The only way to prevent the cardiovascular diseases is through healthy lifestyle.
Four factors of Cardiovascular Disease are obesity, diabetes, high blood pressure
and high cholesterol.
We must recognize early signs and symptoms of cardiovascular disease and treat
them early.
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Figure 30: Tan Sri Dato’ Seri Dr. Robaayah giving her talk on Cardiovascular Disease.
3.5 SKILLS GAINED
During my period of training with UEM Sunrise Berhad, I have acquired various skills.
Among all the many skills I have learned, the most prominent skills include:
Project Managements
I have learn how a development project should be handled and monitored. Apart
from that, from learning the all stages of development, I am able to learn how things
should be managed and prioritized.
Work effectively
During my internship, I have learned how to work effectively. I have achieved this
by working and using a to-do-list. The to-do-list existed of work that needed to be
done first and had more priority than other daily tasks (consultants needs for
example).
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Communication skills
In the workforce, I’ve spent all day surrounded by colleagues and supervisors, so
it’s crucial I know how to interact with others. Apart from that, after all the project
team meetings, consultant meetings, tender callings with the consultant, my
communication skills is definitely sharpened.
New Knowledge
In UEM Sunrise working on the Residensi Sefina project, I have had the chance to
gain a lot of knowledge outside of my Civil Engineering filed. I have been exposed
to architectural, mechanical engineering, electrical engineering, development and
also business.
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4. DISCUSSIONS
4.1 INTERNSHIP EXPERIENCE SUMMARY
UNITEN has taken the correct measure by introducing the structured Industrial Training
Program to expose students to real working environment. The requirement to keep log
book, submit a final report, prepare final presentation, lecturer’s visit and student’s
assessment further strengthen the objectives of the program. Log books and final report
demonstrate students’ ability to record and review every aspect of the training program.
Through my internship at UEM Sunrise, I gained valuable professional experience that will
help me to succeed not only with the company but in the real world as well. My intern
experience has provided me with in valuable, real-life experience that I can look back on
for years to come. UEM Sunrise has offered me opportunities to learn and develop myself
in many areas. This give me chance to find out which areas I want work in after my
education.
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Before my internship started my ideas did not match the experiences have gained during
my internship. There is a big difference in the college projects and the tasks and activities
during the actual works. In school we learn how to describe the work in projects, where in
work you learn how to implement them in reality. This internship was definitely an
introduction to the actual work field for me.
4.2 RECOMMENDATIONS
4.2.1 Recommendations for Internship Company
UEM Sunrise Berhad is a great learning company for interns and it helps interns improve
and develops their skills. I would recommend UEM Sunrise to keep hiring interns with
different educational backgrounds, to help build and improve company with the knowledge
the gained from their studies.
4.2.2 Recommendations for the University
These are a few recommendations, which in my opinion would ensure students make the
best out of their Industrial Training program:
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1. The internship unit should provide a list of Host Companies and their scope of
works to students. This could be done by coordinating a list based on experiences of
previous trainees in the Host Company.
2. The internship unit should also provide a more detailed guideline to students who
are undergoing internship. For example, to hold more briefing sessions prior to the
commencement of internship.
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5. CONCLUSION
Internship with UEM Sunrise Berhad has exposed me to many new experiences in
the real working world. I have learnt the process in developing a new development in
terms of the development cycle and also tender cycle. I have also gained and enhanced
skills that would be useful in the future when I work.
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6. REFERENCES
https://thetitans.uemsunrise.com/Pages/default.aspx
http://www.uemsunrise.com/v2/
http://www.uemsunrise.com/UEMSunrise/Home.html
http://www.uemsunrise.com/v2/corporate-profile.html
http://www.buellinspections.com/what-is-concrete-honeycombing/
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7. APPENDICES
Appendix 1Quality Environment/5S
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