ocr’s household survey of west point lodge and investigation into the formation of a ‘lodge’
TRANSCRIPT
OCR’S
HOUSEHOLD
SURVEY OF WEST
POINT LODGE
and investigation into
the formation of a
‘lodge’
Report by Sayed Iqbal Mohamed
for the Organisation of Civic Rights (OCR)
Updated: April 10, 2015
.
OCR’s Household Survey and investigation into the formation of a ‘lodge’ 1 | WPL
Abstract
The struggle continues for the tenants of West Point Lodge (WPL) in Durban to have secure
tenure with the provincial government, the owner of the property. A government official
colluded with an estate agent in a fraudulent scheme by inflating the market values of the
properties and subsequently imprisoned. The seller maintained total control of the building
for almost a decade, generating rental income.
The Organisation of Civic Rights (OCR) conducted surveys of each household, engaged the
provincial government’s department of human settlements to take control of its property and
to provide security of tenure to the tenants. After much pressure from the OCR, the
department barred the landlord, effectively taking control of its building in December 2010.
The survey results showed that the residents were tenants who occupied rooms. Seventy
seven people occupied the 38 households surveyed: 31 were adult females, 1 tenant occupied
the room for more than a year and 37 tenants were in occupation for less than a year. All the
respondents were occupying in terms of oral leases with varying monthly incomes.
Whether the occupants were lodgers or tenants became contentious, defining their legal
rights. This report established that the occupants or residents of WPL were in fact tenants
and the rooms they occupied fell within the definition of a dwelling and not a lodge. As a
tenant, several statutory laws come into play, regulating the tenant-landlord relationship,
which do not relate to lodgers. The eThekwini municipality misdirected itself in issuing a
licence to operate a lodge.
Key words: tenants, government, landlord, fraud, survey, questionnaire, lease,
South Africa, security of tenure, lodge
OCR’s Household Survey and investigation into the formation of a ‘lodge’ 2 | WPL
Acknowledgments
The Organisation of Civic Rights (OCR) is grateful to the tenants of West Point Lodge for
responding to the questionnaires. Pretty Gumede and Loshni Naidoo of the OCR have spent
many hours liaising with the tenants and management of the building. To them, a special
gratitude for their support and commitment. Julie Ruwers of Trafalgar is also acknowledged for
providing valuable information on current rentals and size of flats and we express our gratitude to
her for her prompt response.
Introduction
The analysis of this survey is based on the responses of 38 respondents to OCR’s questionnaire
undertaken in mid-October 2010.1
After a thorough investigation, this survey identifies the respondents/occupants as tenants and not
as ‘lodgers’. Integrally linked to the status of the occupants is the status (commercial, residential
or accommodation establishment) of the building in terms of legislation.
Hence, critical to the status of tenants’ security of tenure is the status of the building. Broadly,
two specific areas of concern emerge in this respect: -
1. The political, constitutional and moral responsibility of the KwaZulu Natal’s
Department of Human Settlement (DHS) since ownership is vested with the DHS.
2. The overhauling of bylaws to prevent what appears to be a complicit relationship
between the landlord and the eThekwini Municipality in creating a situation that
deems tenants as occupants of a hotel, motel or some other form of short term
occupants of an establishment accommodation.
3. In fact, the DHS is part of the ‘scheme’ of stripping tenants of their legal rights in
view of the requirement that the owner must give written consent for an
accommodation establishment licence. (Annexure “C)
These concerns need to be addressed urgently to prevent the insecurity experienced by the
tenants, the payment of exorbitant rentals (refer to Table 1) for shoddy dwellings and denying
tenants the procedural protection accorded by the Constitution regarding arbitrary eviction. It is
imperative for urgent remedial intervention to prevent the recurrence and replication of the West
Point Lodge scenario (the city may have granted licences to several ‘lodges’).
******
The discussion of the purpose of the survey is followed by an analysis of the granting of a licence
to run a business of a short term accommodation establishment. It will be established that WPL is
not a short term accommodation establishment and that the Municipality has misdirected itself in
issuing such a licence; in any event, it has failed to carry out a diligent and regular follow up
inspection as required by its bylaws.
Thereafter, we look at specific responses of the demographics of the tenants.
1 OCR has maintained contact with the tenants and represented them on various matters. A site visit on April 8, 2015 revealed that the number of households now stands at 18.
OCR’s Household Survey and investigation into the formation of a ‘lodge’ 3 | WPL
Purpose of the Survey Occupants of West Point Lodge (WPL), situated at 131 Margaret Mncadi Avenue,
Durban approached the OCR for intervention regarding ownership dispute reported in the
Daily News2. The reports created an impression of possible eviction by the KwaZulu
Natal Department of Human Settlement (DHS), the owner. According to the tenants,
they were at West Point Lodge (WPL) as a result of a verbal contractual agreement.
They identified a Mr. Anesh Maharaj of Anesh Maharaj Attorneys, as their landlord.
The building is managed by WPL with no other written communication or information
available to the tenants regarding the owner or the landlord. A letter head of WPL bears
a mobile number and a street address, which is that of the building, WPL. There is no
other information or detail of members, trustees, owners or directors. Refer to Annexure
“A”.
According to media reports3, WPL is owned by the DHS and one of several buildings that
was the subject matter of a high court application that established fraud committed by an
official (head of department of the DHS) and an estate agent, both of whom were
convicted and subsequently imprisoned. WPL and Palm Beach Hotel were previously
owned by Dr Rikesh Maharaj and Anesh Maharaj, who sold the two properties to the
DHS in 2004. They, however, continued to act as landlords, collecting rental income for
themselves for the past 6 years.
The provincial MEC for the DHS, Maggie Govender is yet to make a decisive move that
would end the ‘exploitation’ of tenants at WPL and ensure DHS as the owners and,
which, under a constitutional mandate, provide security of tenure to the occupants, either
by way of social housing rental, with or without the option of ownership or full
ownership rights).
While the media reports mention WPL as a hotel and as a short term accommodation,
these were not contradicted by the landlord. In fact, in written communication with
the OCR (on November 24, 2010) Maharaj confirmed that WPL was licensed as a
lodge in accordance with the requirements of the Accommodation Establishment
Bylaw. See Box 1 below.
2 Zohra, M. T. “Property owners 'did no wrong',” Daily News, October 22, 2010. Zohra, M. T.
“Durban mulling province's offer of free hotels”, Daily News, September 09, 2010 3 Articles above
OCR’s Household Survey and investigation into the formation of a ‘lodge’ 4 | WPL
BOX 1
Hello Dr Mohamed
I am well and trust that you are doing good.
1. Westpoint is a licensed lodge (licensed short term accommodation provider permitted to
supply or allow meals to be consumed in the rooms with a restriction of not more than
two persons allowed to accommodate each room save for room 125 where a maximum
of 5 persons are permitted).
2. The Application was made and granted in terms of the Accommodation Establishment
By-Law and included certain other applications to the Health, Police, Fire and
Emergency Department and Metro Police in terms of that By-Law.
I trust that the above is in order and look forward to being of further assistance to you.
Regards
Anesh Maharaj
ANESH MAHARAJ ATTORNEYS
TEL: 031 301 3105
Dear Mr. Maharaj
Hope you re well?
Thank you for providing the licence number and for your co-operation. You are perhaps the
only person who can ‘demystify’ the following since the City has thus far failed to provide any
explanation: -
1. West Point Lodge is licensed as a lodge. Correct?
2. Was the application in terms of the ‘Accommodation Establishment bylaw? If not, please
indicate the relevant bylaw or legislation.
Thank you in anticipation of your response
Yours faithfully
Sayed Iqbal Mohamed
Further clarification sought the same day, resulted in the following response: -
Hi
You are welcome. I haven’t come across that definition in any by-law myself and can only
presume that it refers to licensed short term accommodation establishments which do not
operate on a hotel basis. Possibly in correlation to the concept of a motel in the European
countries and the United States.
Regards
Anesh Maharaj
ANESH MAHARAJ ATTORNEYS
Subject: Re: West Point Lodge
Thank you for the response. I am still struggling to make sense of the concept of a
'lodge'. There is nothing in the bylaws that explains a ‘lodge’ not even in the Accommodation
Establishment By-Law.
Be that as it may, thank you again for responding . . .
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Tenants or Lodgers? Whether the occupants are lodgers or tenants becomes contentious. As a tenant, several
statutory laws come into play, regulating the tenant-landlord relationship. The provisions
of the Constitution, the Rental Housing Act 50 of 1999 (RHA), the law of contract and
the common law direct the rights and duties of the parties. As a ‘lodger’, created by the
landlord and the Municipality, the occupant is treated outside the protection afforded by
the above laws. Some of the provisions of the RHA that would have a direct bearing on
WPL landlord are the issuing of receipts with specific details, unfair practices, reasons for
terminating the tenancy, notice period, illegal lockout and maintenance. In terms of the
RHA and the Constitution, WPL landlord are prevented from arbitrary evictions.
While it would appear WPL is permitted by the municipality to operate as a lodge,
occupants believe that they are tenants paying rentals weekly or by-monthly and issued
receipts. See Annexure “B”.
“According to South African common law, a lease period is definite: daily, weekly,
monthly, yearly (periodic leases) or for a specified fixed period …”4.
Each household occupies a room that is partly furnished. Each occupant or household
head have brought into their rooms personal items / appliances such as beddings, stoves
and refrigerators.
Occupants are not allowed to wash any clothes, beddings and linen or to hang these in the
building. These are washed at a laundromat and paid for by each occupant. It would
appear that the linen of the rooms of the 10, 11 and 12 floors are washed by the
management and hung to dry in the building.
It therefore became necessary to undertake an in depth investigation of how a ‘lodge’
comes into existence in terms of the Municipality’s bylaws.
General definition:
Masons in the Middle Ages lived in shelters called lodges that were part of or
near cathedrals and castles.
A lodger is defined as one who rents another person’s room, usually a
furnished room.
Municipality’s definition:
In our investigation we have not come across a definition in the City’s bylaws.
The eThekwini Municipality has yet to respond to OCR’s query regarding a
‘lodge’ and where it is located in terms of its legislation.
Case law definition
Cotton, L.J., in Bradley v Baylis (8 QBD 195) defined a lodger as follows: “In
my opinion there is involved in the term 'lodger' that a man must lodge in the
house of another man and lodge with him.”
According to Collins, M.R.: “If another person is really in control of that part
of the house, the person living in it has not a separate occupation within the
meaning of the Act of 1878; his occupation is on behalf of his landlord, and he
4 Mohamed, S. I. (2010). Tenant and Landlord in South Africa. Second Edition. Organisation of Civic
Rights. Durban
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is a lodger. On the other hand, if by agreement with his landlord he has an
independent occupation which the landlord cannot control, his occupation is
that of a tenant, and entitles him to the franchise as an inhabitant occupier.”
(In Stellenbosch Students' Case 1915 CPD 599, the following cases were
referred to on the point of a lodger.)
“It seems to me that in a contract for the supply of board and lodging there is
an implied condition that either party shall conduct himself in a decent and
reasonable manner. It is implied because without it the relation of landlord and
lodger would become intolerable. They occupy the same house, they are liable to
come into frequent contact with one another.” Brown v Hayden 1931 CPD 70.
Accommodation Establishment Bylaws
Any person or entity that intends to operate a short term accommodation business
with or without the provision of meals must be ‘registered’ with the eThekwini
Municipality in terms of its Accommodation Establishment Bylaws. The process
starts with lodging an application form with the consent of the owner if the applicant
is not the owner (Annexure “C”). The application must be accompanied by certain
requirements such as a site plan, a layout plan that includes the location of the
cooking facilities, bathrooms, toilets, showers, laundry facilities and the number of
people per bedroom [our emphasis] in terms of Schedule 3 to the Slums Act 76 of
1979.
The city’s health and fire departments have to establish that the requirements laid
down in the above bylaws are met. After the initial inspection and verification, an
official of the Municipality is empowered to carry out in loco inspection at any time to
ascertain if the licensee is not in violations of the bylaws.
WPL is licensed in terms of the above bylaw but does not meet the requirements and
is consequently not an Accommodation Establishment. These are some of the reasons
that WPL, while licensed, is not an Accommodation Establishment: -
1. A registration certificate must be displayed in the office or reception area. (s4)
No such certificate is displayed at WPL
2. Every adult occupant must sign a certificate “to the effect that his attention has
been drawn to the copy of these bylaws displayed in terms of section 11 and in
which he acknowledges that he may be required to leave the premises if he
commits a breach of these bylaws or commits a nuisance.” (s10)
According to the tenants, no certificates were signed
3. Updated bylaws relevant to such an accommodation establishment must be
displayed on the premises and accessible to the occupants. (s11).
No bylaws are displayed at WPL
BOX 2
Note: The Slums Act 76 of 1979 was repealed in 1997 by section 20 of the
Housing Act 107 0f 1997 as recorded in the Schedule of laws repealed.
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4. In terms of s14 of the Accommodation Establishment Bylaws, under the
heading: ‘Identification and marking of bedrooms’, a notice is to be displayed
prominently on each bedroom wall [our emphasis] that will include:
“(a) the floor area of the room in square metres;
(b) the maximum number of persons who may be accommodated in that
room as calculated in terms of section 13; as shown on the plan lodged in
terms of section 3(1)(b) as amended in terms of section 8(2).”
No such notice or any notice is displayed in the rooms.
5. Section 15 places several responsibilities on the landlord/owner:-
One of which states that if meals are not provided by the
Accommodation Establishment, there must be permission granted
for separate cooking and food preparation facilities, which has to
be separate from the bedroom. This must be depicted as such on
the plan lodged with the application for a licence.
West Point Lodge did not meet the requirement for an application to operate a business
of a short-term Accommodation Establishment. Inspection by the relevant departments
would have revealed that this was indeed the case. Subsequent inspection after the
granting of a licence (not sure how one could be granted in the first instance) would
reveal that WPL miserably failed to satisfy the requirements.
The substance and reality of WPL occupiers are that they are tenants even though a
situation of a ‘lodge’ or a short-term accommodation was created in theory, supported
by eThekwini Municipality and presumably with the consent of the owner, the DHS.
Consent of the owner is necessary and is done on a separate form (Annexure “C”
below).
Perhaps, the impression of a ‘lodge’ or of a short-term Accommodation Establishment
was done for expeditious reasons: to save legal costs by circumventing the legal
requirements to secure an eviction; seize the personal property of a tenant; to deal with
late or non-payment of rentals and to avoid the statutory requirements of the Rental
Housing Act, which is the law of general application for residential leases that would
apply to WPL.
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Table 1: Comparable ‘market’ rentals
Rentals Dwelling
Type with
kitchen,
bathroom &
toilet
5Size
sq.m
for areas
Suburb/area below standard standard upmarket
Central Durban Bachelor flat
1 b/room flat
2 b/room flat
45
65
75
R2100
R2950
R3375
R2700
R3900
R4500
Musgrave Bachelor flat
1 b / room flat
2 b/room flat
45
65
75
R2700
R3900
R4500
R3000
R4400
R4500
Esplanade Bachelor flat
1 b / room flat
2 b/room flat
45
65
75
R2500
R3200
R3800
R2750
R3800
R4500
WEST POINT
LODGE
Dwelling WITHOUT kitchen, &
toilet
below standard precinct
Single room 15.67
From R1560 up to R2500
Single room 17.4
5The average sizes and estimated rentals for Central Durban, Musgrave and the Esplanade were
provided by Trafalgar Properties. It was also indicated that the older buildings have larger floor space
while floor space for new bachelor flats may measure 27sq.m
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How was the survey conducted?
Tenants approached the OCR to intervene in what appeared to be uncertainty
over their tenure, resulting in the belief that there was an imminent threat of
eviction. The OCR responded by meeting with the tenants in mid October 2010 and
followed up with questionnaires. 38 respondents participated, with about the same number choosing not to be
represented by the OCR on ‘legal’ advice from the landlord’s representative
regarding OCR’s mandate. The tenants’ representatives visited each household with OCR fieldworkers
supervising and managing the process. In total, 22 main questions were asked with several sub-questions.
Summary of the survey results
Table 2: General information
Number of floors
Number of lifts
Total number of rooms
Number of rooms occupied (relatively on long term basis)
Number of rooms occupied (on short term basis)
Number of occupants signed OCR’s mandate
Number of occupants completed questionnaire
12
02
82
63
19
39
38
Table 2: Number of respondents 38
Number of females 31
Number of males 26
Number of children 20
Total occupants of 38 households 77
Size of rooms most rooms: 15.67m2
corner rooms (west-end): 17.4 m2
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Number of households
Seventy seven people occupied the 38 households surveyed: 31 were adult females,
26 adult males and 20 children. As for the period of occupancy, 1 tenant occupied the
room for more than a year and 37 tenants were in occupation for less than a year.
(Tables 4, 5 & 6)
Tenant
All the respondents were occupying in terms of oral leases.
Landlord
All 38 respondents identified Mr. Anesh Maharaj as their landlord.
Learners
Eleven households indicated that they had children (16) who attend crèches and
schools. Five were at various crèches, 7 attended primary school, one high school and
three did not state which crèche or school their children attended. (Tables 7 & 8)
Income
As for respondents’ monthly income, majority (52%) had an income between R2001
and R3000, with 39% earning R2000 and below. Two stated their income between
R3400 and R5000 and one person did not respond.
Most household (29%) had an income between R2001 and R3000, followed by 16%
of the household whose income was up to R2000. Eleven percent fell within an
income bracket of R3001 and R3800 and 5% had a total household income between
R4001 and R5000. Thirty nine percent did not respond. (Table 9)
Rental
When is rental paid?
The overwhelming number of respondents (79%) paid rental weekly; 16% monthly
and 5% fortnightly. None of the respondents paid a daily rental. Most tenants (81%)
paid up R1999 rental per month; 11% between R2000 and R2500.
To whom and where is rental paid?
Most respondents (97%) said that they paid their rentals to Mr. Maharaj’s receptionist
while 3% paid to the Supervisor. Ninety four percent paid at Mr. Maharaj’s office,
3% at the Supervisor’s office and 3% paid into Anesh Maharaj’s bank account.
(Tables 10 - 13)
Receipts
Except for one respondent, all respondents are issued with receipts for rental
payments. (Table 14)
Arrears
Four respondents stated that they had fallen behind with their rentals, ranging from
R95 to R525. Ninety seven percent said that they met their rental commitments.
(Tables 15 & 16)
Increase
Under half of the respondents (42%) had rental increases. In a six month period, the
overall average rental increase was 12%; ranging from 10% to 16.6% increases for the
different rentals.
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Table 4: Number of respondents
Room No’s
1st Floor 11 12 13 14 15 16 17
2nd Floor 21 22 23 24 26 27
3rd Floor 31 32 35 36 37
4th Floor 42 43 44 47
5th Floor 51 52 53 54 55 57
6th Floor 61 62 66
7th Floor 71 72 74 76 77
8th Floor 85
9th Floor No Response
Table 5: Total occupants of 38 households
Number of Persons
per room
Number
respondents
Total
1 15 15
2 14 28
3 3 9
4 5 20
5 1 5
Total 38 77
Table 6: Period of occupancy
1-6 months 19
7-11 months 18
1-2 years 1
3-5 years 0
Other 0
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Table 7: How many school going children do
you have?
Households No. of learners
11 16
27 No response
Total 16
Table 8: Which school(s) do they attend?
Addington Primary 2
St. Anthony’s Primary 1
Dingezweni Primary School 2
Gillits Primary School 1
Day-care/ Crèche
Little Flower
Children Care
Elwyn Court crèche
Not stated
1
2
1
1
5
Langelitsha High School 1
Seven Hills Primary 1
Did not indicate school 3
Total learners 16
Table 9: Total household
income per month?
R 1000-1200
R 1201-1400
R 1401-1600
R 1601-1800
R 1801-2000 6
R 2001-2400 3
R 2401-2600 2
R 2601-2800 3
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R 2801-3000 3
R 3001-3400 1
R 3401-3600 2
R 3601-3800 1
R 3801-4000
R 4001-5000 2
above R 5000
no answer 15
Total 38
Table 10: when is rental paid?
Daily 0
Weekly 30
Monthly 6
Bi- monthly 2
Table 11: How much rental do you pay per
month?
Below R 500 0
R 501-999 0
R 1000-1499 3
R 1500-1999 31
R 2000-2499 3
R 2500 or more 1
Table 12: Who do you pay your rental to?
Mr Maharaj’s receptionist 37
Supervisor 1
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Table 13: Where do you pay your rental?
Maharaj’s office 36
Supervisors office 1
Anesh Maharaj’s bank account 1
Table 14: Are you issued with receipts?
Yes 37
No 1
Table 15: Are you up to date with your
rental?
Yes 34
No 4
Table 16: If no, how much do you owe?
room 26
R 95.00
room 43
R 395.00
room 71
R 95.00
room 47
R 525.00
OCR’s Household Survey and investigation into the formation of a ‘lodge’ 15 | WPL
Conclusion
Each household at WPL occupies a room that is partly furnished. Each occupant or
household head have brought into their rooms personal items and appliances such as
beddings, stoves and refrigerators. There are no separate cooking facilities and no bedrooms.
Rental is too high for the condition that they live in and the size of the rooms.
Communal toilets are in a dreadful , communal showers have no doors and doors to the
tenants’ rooms need to be replaced to prevent further unlawful entry by third parties
(criminals).
There are other matters that need to be addressed, such as tenants being denied visitors, not
allowed to wash clothes and illegal lockouts.
City officials failed to respond to the repeated attempts to explain where the definition of
‘lodge’ is to be found in the bylaws. The general definition refers to Masons in the Middle
Ages who lived in shelters called lodges that were part of or near cathedrals and castles.
A lodger is also defined as one who rents another person’s room, usually a furnished room and
lives with the owner. English and South African case law confirm that a person must lodge in
the house of another person and lodge with her or him.
Judge President Gardiner in Brown v Hayden 1931 CPD 70 stated:-
“It seems to me that in a contract for the supply of board and lodging there is an implied
condition that either party shall conduct himself in a decent and reasonable manner. It is
implied because without it the relation of landlord and lodger would become intolerable. They
occupy the same house, they are liable to come into frequent contact with one another.”
As for the conditions in the building, the department of human settlements subsequent control
of its property did not change much. In fact, after the death of two children, the burnt flat
remains a danger.
Two children burnt to death in building owned by provincial; government in January 2012
Tenants continue to occupy their rooms with the constant threat of eviction or displacement.
The department’s or rather the MEC’s undertaking of secured tenure appears to be an empty
promise.
OCR’s Household Survey and investigation into the formation of a ‘lodge’ 16 | WPL
Recommendation
Immediate control of West Point Lodge (WPL) by its owner, the Department
of Human Settlement (DHS).
Re-assessing and reviewing rentals with the view to reducing rentals urgently.
Looking at maintenance issues for the short term.
Converting WPL, within six months, into social housing units, with rental and /
or ownership options.
Need for a national standardised bylaws.
Investigation into the circumstances under which licence was approved and
granted to WPL landlord. Appropriate action against such person/s.
Investigation into the person/s from the DHS who gave consent for the
Accommodation Establishment licence. Appropriate action against such
person/s.
OCR’s Household Survey and investigation into the formation of a ‘lodge’ 23 | WPL
References
Interviews with tenants
Meetings with KwaZulu Natal provincial MEC for human settlements: January 18, 2012
Mohamed, S I ‘Owner cannot alter existing lease terms: Esplanade residents’ rightful tenants,
not squatters’ 07-04-2015 Daily News
Mohamed, S I ‘‘Question hangs over the status of residents: Are West Point Lodge occupants,
tenants or ‘lodgers’?’ 07-12-2010 Daily News
Questionnaires
Rondganger, L ‘City to convert ruined buildings: 3 landmarks earmarked for housing’ 31-03-
2015 Daily News
Zohra, M. T. ‘Property owners 'did no wrong',’ 22-10-2010 Daily News
Zohra, M. T. ‘Durban mulling province's offer of free hotels’, 09-09-2010 Daily News
Julie Ruwers of Trafalgar Properties