my2015 nha mid-year meeting - nebraska hospital

Featuring keynote speakers:

MY 2015 NHA Mid-Year Meeting

Craig Deao, senior executive, Studer GroupCraig Deao is a sought-after national expert and speaker on topics related to leadership, accountability, patient experience, quality and safety. He works inside health care organizations working with boards, medical staffs and executives to help architect their own journeys to excellence.

Ryan Donohue, corporate director of program development, National Research CorporationRyan Donohue is a thought leader in the realm of health care consumerism. His mission is to inspire and persuade hospital and health system leaders to embrace and engage the health care consumer. He has conducted extensive research on the effects of consumerism on the U.S. health care industry.

1ACHE education

panel

discussion

6 2breakout sessions

open dialogue forums

PLUS

May 21-22, 2015Younes Conference Center416 Talmadge Road, I-80 Exit 272Kearney, NE

2 | NHA 2015 Mid-Year Meeting

WEDNESDAY, MAY 20NHA-HFMA Golf TournamentThe Mid-Year Golf Tournament is a fun way to kick off the Mid-Year Meeting. On Wednesday, May 20, enjoy the beautiful Meadowlark Hills Golf Course and the camaraderie of health care professionals, affiliate members and members of the Healthcare Financial Management Association (HFMA) Nebraska Chapter. Registration begins at 11:00 a.m. with shotgun start at 11:45 a.m. After the tournament, relax during the post-tournament awards reception at the clubhouse.

Golfers will be provided with two drink tickets while on the course and a cash bar will be available at the clubhouse during the awards reception. Please note on the registration form if you are registering for the golf tournament. The registration fee includes 18 holes of golf, cart, box lunch and participation in the awards reception.

Meadowlark Hills Golf Course Meadowlark Hills Golf Course was built in 1993 and is operated by the City of Kearney. The course is a championship 18 hole layout that plays to a par 71 for men and a par 72 for women. The 18 hole course is laid out on the bluffs over the Platte River valley. The majestic view from the clubhouse is spectacular! On the course, water challenges you on several holes and the numerous sand bunkers are strategically placed to keep your ball from venturing too far from your target.

Awards ReceptionBe sure to join us after the tournament for the awards reception sponsored by Kiewit Building Group. The NHA will award the first place trophy and gift certificates to the winning teams. Door prizes and hole prizes will also be awarded.

DirectionsFrom 2nd Avenue, turn west on Hwy 30 and go approximately 2 miles to 30th Avenue. Turn north on 30th Avenue for approximately 1/2 mile. Look for the Meadowlark Hills sign on the west side of the road. The turn-off is south of 35th Street.

Thank you golf tournament sponsors!

Bronze Sponsors

Additional Sponsors

Platinum Sponsor Silver Sponsors

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nebraskahospitals.org | 3

MID-YEAR MEETING AGENDATHURSDAY, MAY 21

Registration & continental breakfast7:30 – 8:00 a.m.

Keynote session8:00 – 9:30 a.m.

Closing the Knowing-Doing Gap in Health Care Craig Deao, senior executive, Studer Group

Sponsor break (exhibits open)9:30 – 10:00 a.m.

HFMA NE Chapter sessions10:00 – 11:30 a.m.

Hospital HR Professionals sessions 10:00 – 11:30 a.m.Affirmative Action Obligations for Health Care Institutions Kelli P. Lieurance - Baird Holm, LLP

Breakout sessions 1-310:00 – 11:30 a.m.

Session 1: The Perfect Patient Experience: Bringing High Reliability to the Bedside - Craig Deao, Studer Group

Session 2: Your Data Is Valuable and It’s Never Been Easier for the Bad Guys to Access It - Buzz Hillstead, Helix Security

Session 3: Critical Access Hospitals: Billing and ComplianceDavid Glaser - Fredrikson & Byron, P.A.

Networking Lunch (exhibits open)11:30 a.m. – 1:00 p.m.

HFMA NE Chapter sessions (continued)1:00 – 2:30 p.m.

Hospital HR Professionals sessions (continued) 1:00 – 2:30 p.m.

Breakout sessions 4-61:00 – 2:30 p.m.

Session 4: Critical Access Hospitals and Rural Business Strategies James G. Easter, Jr., FAAMA - Easter Healthcare Consulting;Patrick Leahy - Holland Basham Architects; Jeff Prochazka - Methodist Health System

Session 5: Using Lean in Rural Health Care SettingsPaul Frigoli - Qualitas Consulting

Session 6: Moblie Technology is About Much More Than GadgetsGary Braley - Braley Consulting

Sponsor break (exhibits open)2:30 – 3:00 p.m.

HFMA NE Chapter sessions (continued)3:00 – 4:30 p.m.

Open dialogue sessions (hospital staff only)3:00 – 4:30 p.m.

• CEO session• Clinical session

Reception (exhibits open)4:30 – 6:00 p.m.

FRIDAY, MAY 22Registration & continental breakfast7:30 – 8:00 a.m.

Keynote session 8:00 – 9:30 a.m.

Consumerism: The New Payer on the Block - Understanding What Makes Today’s Health Care Consumer Tick

Ryan Donohue, corporate director of program development National Research Corporation

Break9:30 – 10:00 a.m.

ACHE face-to-face education panel discussion10:00 – 11:30 a.m.

Becoming Accountable: Achieving Success in Population Health Management

Moderator: Julie Fedderson, MD - Nebraska MedicinePanelists: Angela Beck - Nebraska MedicineBob Edmonson, MPH, FACHE - Carroll Hospital Center Jerry Wordekemper, MHA - Franciscan Care Services

HFMA NE Chapter sessions10:00 – 11:40 a.m.


THURSDAY, MAY 21KEYNOTE SESSION: 8:00 – 9:30 a.m.

Closing the Knowing-Doing Gap in Health Care Craig Deao, senior executive, Studer Group

This session will describe and share evidence-based practices for closing the “knowing-doing gap” in health care. Six frogs are sitting on a lily pad, and one decides to jump. How many frogs are left on the lily pad? You may assume the answer is five. Actually, it’s six. Why? Because deciding to jump and jumping are two completely different things! Back in 2000, Jeffrey Pfeffer and Robert Sutton published a book called The Knowing-Doing Gap. It pinpoints a challenge faced by organizations in all industries, including health care. We work really hard to figure out what we need to do, yet we fail to implement what we learn in the process.

In 2001, the Institute of Medicine published a report called Crossing the Quality Chasm. This report pointed out that it takes an average of 17 years for new (scientifically generated) knowledge to be translated into practice. That’s a long time between knowing and doing — and we can no longer afford to wait 17 years. Most health care organizations really want to leap off that lily pad — especially with value-based purchasing making it even more critical that we drastically improve clinical quality (and keep improving it). So, why don’t we follow through? Why are there so many frogs with good intentions? The gap between knowing what we need to do and actually doing it is almost always a foundational issue.

Sponsored by:

HOSPITAL HR PROFESSIONALS: 10:00 a.m. – 2:30 p.m.Speaker: Kelli P. Lieurance - Baird Holm, LLP

Many health care institutions do not realize that they may have affirmative action obligations which impose upon it stringent record keeping requirements, as well as require it to prepare Affirmative Action Plans. In 2013 and 2014, the Office of Federal Contract Compliance Programs (OFCCP) continued its efforts to bring health care institutions under its jurisdiction and appears to be succeeding. This multi-part program for hospital human resource professionals will cover, in part, recent developments in health care institutions’ obligations to prepare Affirmative Action Plans. It will also cover the myriad of new Executive Orders and Final Rules issued by the OFCCP in 2014, and discuss their effect on health care institutions. By the end of the day’s sessions, HR professionals will know the basics of affirmative action jurisdiction and compliance and be able to best position themselves to comply with the OFCCP’s aggressive rule-making.

BREAKOUT SESSIONS 1-3: 10:00 – 11:30 a.m.

Session 1: The Perfect Patient Experience: Bringing High Reliability to the BedsideSpeaker: Craig Deao, Studer Group

The defect-free patient experience: what would that be like? The patient would access the right care at the right time, receive the right diagnosis and evidence-based treatment with no adverse effects, and experience both the care and compassion that engenders trust in his or her providers, better outcomes, loyalty and recommendations to their friends. The science exists to make this a reality, not just sometimes, but always. This session will review the evidence correlating positive patient experiences with quality and safety, introduce three evidence-based practices proven to improve each of these domains, and inspire attendees to set targets and hold themselves and their colleagues accountable for delivering perfect patient experiences.

Co-sponsored by:


Session 2: Your Data Is Valuable and It’s Never Been Easier For the Bad Guys to Access ItSpeakers: Buzz Hillestad - Helix Security

This session will explore why fraudsters and evil hackers are after your data, how they trick you into giving it to them, and things you can do to help protect your organization from the cyber threat. This session will take you through an explanation of who is after your data, what data they are after, how they monetize the data once they have it and all their dirty little tricks. Attendees will leave the session knowing the cyber threat and how to fight it.

Session 3: Critical Access Hospitals: Billing and ComplianceSpeaker: David Glaser - Fredrikson & Byron, P.A.

This session will provide information on billing requirements and compliance issues pertaining to observation status, the Two- Midnight Rule, 96-hour requirements and swing bed utilization. Also provided will be practical tips to protect your hospital from costly audits.

Networking lunch & exhibits open: 11:30 a.m. – 1:00 p.m.

BREAKOUT SESSIONS 4-6: 1:00 – 2:30 p.m.

Session 4: Critical Access Hospitals and Rural Business StrategiesSpeakers: James G. Easter, Jr., FAAMA - Easter Healthcare Consulting; Patrick Leahy - Holland Basham Architects; Jeff Prochazka - Methodist Health System

It has clearly been the Critical Access Hospital (CAH) program that set in motion better health care delivery in America. So many communities have revisited their mission, vision, goals and objectives in the context of an “improved service delivery model” (linked to CAH licensure status). The evolution of this program has opened the door to “needs based efforts,” automatically reduced bed capacity, severed physically linked adjacencies to nursing homes, and expanded into broader based community efforts for senior care and hospice and greenhouse design nationwide. Facilities that were previously located in the “wrong part of town” have been re-developed to offer better access, more efficient service delivery, and overall more efficient infrastructure and design quality that meets and exceeds consumer expectations. City/county joint ventures are occurring to permit utility sharing, FQHC partnerships and regional partnerships with secondary and tertiary care partners.

This session will embrace these winning success stories and outline ways to grow further, faster and more effectively in the future. Outpatient care and alternative delivery models will evolve for many communities in the future. The next generation of the CAH program will be exciting, innovative and cost effective. The session will illustrate the added value of CAH efforts and speak to participants in creative and positive terms.

Session 5: Using Lean in Rural Health Care SettingsSpeaker: Paul Frigoli - Qualitas Consulting

This session will focus on best practices implementing Lean principles in rural health care settings, as well as addressing two commonly perceived barriers to implementing Lean principles: cost and time commitment.

Session 6: Mobile Technology is About Much More Than GadgetsSpeaker: Gary Braley - Braley Consulting

iPads and smartphones represent more than just the latest round of “gadgets.” They’re the beginning of an entirely new information age. Individuals and organizations of all types are struggling to see how these new devices will fit into the IT model that’s developed over the last 30 years. With seven operating systems, dozens of device makers and hundreds of smartphones and tablets to choose from, life just got a whole lot more complicated. It’s not just a Windows or Mac world anymore.

Sponsor break & exhibits open: 2:30 – 3:00 p.m.

THURSDAY, MAY 21


Reception & exhibits open: 4:30 — 6:00 p.m.Mid-Year Meeting participants are encouraged to attend the evening social reception for a time of relaxing, socializing, networking and visiting the sponsor exhibits. Appetizers and cash bar provided. Participants will receive two complimentary drink tickets.

THURSDAY, MAY 21

OPEN DIALOGUE SESSIONS: 3:00 – 4:30 p.m.Hospitals in Nebraska continue to be faced with complex and varied challenges. These moderated dialogue sessions will allow for open discussion on a variety of topics of interest to hospital CEOs and HR staff such as:

• What is in store for health care in Nebraska?

• What best practices are NHA member hospitals utilizing?

• What are the issues keeping you up at night?

NOTE: Open dialogue sessions are open to hospital staff only.

NHA Education Advisory GroupThe Education Advisory Group assists efforts to provide relevant and high-quality educational offerings for NHA member hospitals. They discuss the areas of greatest need for education of hospital staff and suggest methods the Association can use to assist hospitals in meeting those needs. The NHA 2015 Mid-Year Meeting educational programming was one of many selected by this group.

Advisory Group Members:

Gabe Bodeman, CNO Howard County Medical Center, St. Paul Robert Copple, FACHE, PE, President/CEO Memorial Community Hospital & Health System, Blair (NHA Foundation Board)

Kristi Ellstrom, Promotions Specialist Box Butte General Hospital, Alliance

Dee Ernesti, RN, MSN, CENP, Instructor UNMC College of Nursing, Omaha (NONL President)

Justin Gripp, PharmD, RP, Pharmacy Informatics Specialist Bryan Health, Lincoln

Melissa Kelly, CEO/CFO Pender Community Hospital, Pender (NHA Foundation Board)

Andrew Kloeckner, JD, Attorney Baird Holm, Omaha (Incoming HFMA Program Chair)

Mike Losee, Director of Healthcare Marketing Firespring, Lincoln (Nebraska Healthcare Marketers Chair)

Tom Macy, Senior VP of Network Service Nebraska Medicine, Omaha

Rebekah Mussman, CFO Kearney County Health Services, Minden (HFMA Program Chair)

Lisa Parks, Executive DON Faith Regional Health Services, Norfolk

Susan Shupp, Chief HR Officer Nemaha County Hospital, Auburn

Tami Sorensen, Finance Controller Sidney Regional Medical Center, Sidney

Peggy Strawhecker, Sr. Director - Strategic Talent Management CHI Health, Omaha

Pam Uhlir, Director of Operations/Patient Care Services CHI Health Good Samaritan, Kearney (NONL President-Elect)

Jennifer Volland, Vice President, Program Development National Research Corporation, Lincoln (ACHE Regent)

Manuela Wolf, RN, BSN, CEO Harlan County Health System, Alma (NHA Foundation Board)

Jan Wright, HR/Staff Development/Training Great Plains Health, North Platte


KEYNOTE SESSION: 8:00 – 9:30 a.m.

Consumerism: The New Payer on the Block - Understanding What Makes Today’s Health Care Consumer Tick Ryan Donohue, corporate director of program development, National Research Corporation

Consumerism is here and health care is reeling from pressure to appeal to a new group of industry stakeholders: everyday people. This session will explore how consumer decision making has become a strategic threat to health care organizations everywhere and which areas of focus are essential to survive and thrive post-reform. Participants will learn 1) What is important to the health care consumer as they make increasingly important decisions; 2) Why the health care consumer is not connecting with hospitals and health systems; and 3) How to build a reform-proof relationship with past, current and future patients.

FRIDAY, MAY 22

ACHE FACE-TO-FACE EDUCATION PANEL DISCUSSION 10:00 – 11:30 a.m. Becoming Accountable: Achieving Success in Population Health ManagementModerator: Julie Fedderson, MD, FACP, MBA, Assistant Professor of Internal Medicine/Chief Quality & Outcomes Officer - Nebraska MedicinePanelists: Angela Beck, Executive Director of Perioperative & Procedural-Based Service - Nebraska Medicine Bob Edmondson, MPH, FACHE, Chief Strategy Officer - Carroll Hospital Center, Westminster, MD Jerry Wordekemper, MHA, President & CEO - Franciscan Care Services

Managing and being accountable for the health of a defined population is the new reality in health care. This session outlines the concepts of population health management in the health reform era. The panelists will discuss implementation of population health management in a mid-size community hospital. Case studies of how health care organizations become accountable for population health by improving health status and driving cost-effect utilization will be presented. Topics to be discussed include risk stratification, shifting clinical orientation from volume to value, and leveraging Patient Centered Medical Homes as the foundation for accountable care.

• Easy access to power outlets and fast charging station for mobile devices (2.1A for USB charging).

• Heavy base keeps product stable on the conference room table• 1080 Joule energy rating provides superior power protection for all your

sensitive mobile devices.• Surge Protection Indicator lets you know your equipment is secure and protected.

No more searching for an outlet!New for 2015, the NHA is providing a charging station with 12 surge outlets and 24 USB charging ports for your convenience.


SPEAKER BIOGRAPHIESAngela Beck is the executive director of perioperative & procedural based services at Nebraska Medicine. A registered nurse for over 17 years with training in Lean Six Sigma, Ms. Beck has worked in many facets in health care, including direct patient care, ambulatory care and practice management, performance improvement and hospital operations. Ms. Beck received her bachelor’s degree in nursing from Grand Valley State University and master’s degree in health care administration from Bellevue University.

Gary Braley has a lifetime of experience as an IT developer, consultant and educator. He began his career in the aerospace industry and went on to work as a developer and independent consultant assisting over a hundred health care organizations in the selection and implementation of their medical information systems. He now writes and speaks on the Mobile Revolution and other technology subjects for audiences of all types across the country.

Craig Deao has been a member of the senior executive team for Studer Group since 2006. He is also a sought-after national expert and speaker on topics related to leadership, accountability, patient experience, quality and safety. He has served as faculty for the Institute of Healthcare Improvement, the American College of Healthcare Executives, and dozens of health care systems across the U.S. and Canada. Mr. Deao has been published in Trustee magazine and he co-authored the 2011 article of the year in the Journal of the Association of Healthcare Philanthropy. He served as one of Studer Group’s Baldrige journey and now spends most weeks inside health care organizations working with boards, medical staffs and executives to help architect their own journeys to excellence.

Ryan Donohue is a thought leader in the realm of health care consumerism. His mission is to inspire and persuade hospital and health system leaders to embrace and engage the health care consumer. Over the past decade, he has conducted extensive research on the efforts of consumerism on the U.S. health care industry. Mr. Donohue is currently the corporate director of program development with National Research Corporation, the largest surveyor of health care consumers in the U.S. Through his research and subsequent findings, he has authored several publications on the topics of health care consumerism, brand strategy and effective marketing tactics, including his most recent work, Considering the Customer: Understanding & Influencing Healthcare’s Newest Change Agent, published by The Governance Institute. He also shares his message across the country via national, regional and local health care and hospital associations. He has worked with clients such as Mayo Clinic, Baylor Scott & White, Tenet, Trinity Health, Middlesex Hospital, and other organizations big and small, to understand and influence consumer decision making in health care.

James G. Easter, Jr., FAAMA, is founder and principal of Easter Healthcare Consulting (EHC) based in Nashville, Tennessee. His prior roles were senior vice president of HFR Design, president and founder of EMhc, vice president of Quorum/HCA and director of facility planning for UT/MD Anderson Cancer Center in Houston, Texas. With 35 years of health care planning, design and construction experience, he has been involved in all types of health care projects from Cairo, Egypt, to Mexico City and in 37 states in the U.S. He has a bachelor’s and a master’s degree in architecture from Virginia Tech. He was an adjunct professor in the graduate school and has lectured at the University of Tennessee Belmont Massey School, Vanderbilt Engineering, Kent State University and Texas A&M, to mention a few. He was chairman of AAMA, is an associate member of the AIA and serves on the AIA Academy Journal Review Committee. He is past chairman of the Board of the American Academy of Medical Administrators, holding Diplomate and Fellow. Bob Edmondson, MPH, FACHE, has more than 20 years of experience in guiding physicians, hospitals and health systems through strategy, integration and business development. Mr. Edmondson currently serves as chief strategy officer for Carroll Hospital Center in Westminster, Maryland. His experience includes executive leadership with health care systems and professional service firms, including Endeavor Health Group, Catholic Healthcare Partners, and Ernst and Young.

Julie Fedderson, MD, FACP, MBA, is a board-certified internal medicine physician with over 10 years of experience as an academic hospitalist in Omaha, Nebraska. She completed an advanced training program in health care delivery improvement with Dr. Brent James from Intermountain Health Care in Salt Lake City, Utah and recently finished her MBA in health care administration at the University of Colorado Business School. She currently is the chief quality and outcomes officer for Nebraska Medicine, part of an innovative new structure that provides solutions to collaborate information management, clinical support and cultural evolution with guidance from the front-line staff. Dr. Fedderson has focused on working to engage clinicians in a vision of quality improvement and patient safety through empowering them to embrace data, decision support and consistency in practice.

Paul Frigoli, PhD(c), CPHQ, CSSBB, is a quality and Lean consultant with a strong background in health care quality. Having been an RN since 1980, he has worked in various specialties in different locations across the country and Latin America, mostly in hospital management and administration positions in critical care, emergency medicine and staff development. He currently serves as the chief clinical officer of Crossing Rivers Health in Prairie du Chien, Wisconsin. Mr. Frigoli is a certified Lean Six Sigma Master Black Belt, Certified Professional in Healthcare Quality, and is certified in ROI by The ROI Institute. His special interest is in helping rural hospitals implement Lean methodology into their processes. Mr. Frigoli is the president of the Wisconsin Association for Healthcare Quality.


SPEAKER BIOGRAPHIESDavid Glaser, J.D., helps clinics, hospitals and other health entities negotiate the maze of health care regulations, providing advice about strategy, reimbursement and compliance. He is a shareholder in Fredrikson & Byron’s Health Care Group and co-founded its Health Care Fraud & Compliance Group. He has considerable experience in health care regulation and litigation, including voluntary disclosures, criminal and civil fraud investigations, overpayments and reimbursement disputes. His goal is to explain the government’s enforcement position and to analyze whether this position is supported by the law or represents government overreaching. Mr. Glaser is a frequent guest on RACmonitor.com’s “Monitor Mondays.” You may read his blog in Orthopedics Today. Mr. Glaser received a bachelor’s degree in public policy with honors in 1988 from the University of Chicago and a Juris Doctor cum laude in 1992 from the University of Michigan Law School. He was admitted to the Minnesota Bar in 1992, Iowa Bar in 1998 and the Federal District Court in 1992. Mr. Glaser’s honors include Phi Beta Kappa and National Merit Scholar.

Eric “Buzz” Hillestad, senior information security consultant for Helix Security, received his Bachelor of Science in Computer Information Systems degree from Dakota State University. He has over 15 years of experience in information technology operations and more than 10 years of experience in information security operations. He was trained in information security by SANS Institute and was formerly employed by a major health system.

Patrick Leahy is director of health care planning, research and innovation, Holland Basham Architects in Omaha, Nebraska. He is also a senior health care designer/planner, consultant, facilitator and senior project manager leading projects, as well as the health care group. Mr. Leahy is recognized for his expertise in consulting health care clients in developing solutions for the current and future health care business, delivery and facility challenges. He is a national expert in developing architectural master plans and planning for complex health care institutions. He has over 20 years professional experience planning, designing and serving as project leader for more than 200 health care projects or master plans throughout the U.S. and abroad. Project size has ranged from $1M to $600M. He and his team are committed to using evidence and the Lean 3P process to improve health care outcomes. He has been working the Lean 3P planning process for health care projects from the programming phase through mid-design development phase utilizing rapid prototyping and simulations. Mr. Leahy is a Certified Charrette Planner and Facilitator, and works with clients to arrange the right team of specialists for the each specific health care business initiative.

Kelli P. Lieurance, J.D., is a partner with Baird Holm LLP who focuses on labor and employment law compliance, assisting employers with proactive, rather than just defensive, compliance efforts. Her practical approach not only offers clients a realistic view of their legal obligations, but also assists clients in implementing such obligations in a way that best suits their business needs. Ms. Lieurance received her Juris Doctor from the University of Kansas School of Law in 2005, where she was awarded the Justice Lloyd Kagey Leadership Award. While in law school she served as senior publications editor for the Kansas Journal of Law: Public Policy and was a Student Bar Association officer and class president. She received a bachelor of arts in English degree with honors and distinction from the University of Kansas in 2002. She advises and trains clients on general day-to-day employment issues, including those related to the FLSA, FMLA and other federal and state regulations. She also advises and defends employers on EEO matters. Prior to joining the firm, she served as a legal intern for the Equal Employment Opportunity Commission, Officer of Federal Operations, in Washington, D.C. She develops and has successfully defended many Affirmative Action Programs before the OFCCP and counsels clients on all aspects of Affirmative Action compliance.

Jeff Prochazka, MBA, is the director of strategic planning for Methodist Health System. Serving in this capacity, his primary responsibility is the development of strategic and tactical plans for the System and its affiliates. Additional duties have included running the systems Community Health Needs Assessments, new business development, facilities master planning and financial analysis. Mr. Prochazka is an experienced speaker and delivers presentations across the region about health care reform and changes to the health care industry. His audiences have included clinicians, professional and service organizations, Methodist employees, and multiple levels of college students. He led many software implementations with an emphasis on process re-engineering throughout clinical and administrative functional areas. Serving large corporations in construction, telecommunications and banking industries, he was an expert in supply chain and enterprise resource planning software solutions. He earned his bachelor’s degree in engineering from the University of Nebraska and master’s degree in business administration from the University of Nebraska at Omaha with a graduate minor in management information systems.

Jerry Wordekemper, MHA, has over 15 years of health care experience in a variety of different settings. He has led long-term care and assisted living facilities, was COO and now serves as the CEO/president of Franciscan Care Services. Mr. Wordekemper leads an integrated health system that includes St. Francis Memorial Hospital, six medical clinics and senior care in West Point, Nebraska and the surrounding area. He received his bachelor’s degree from Wayne State College in business administration and his master’s degree in health care administration from Bellevue University.


Special needsIn accordance with the Americans with Disabilities Act, the Nebraska Hospital Association seeks to make this conference accessible to all. If you have a disability that may require special accommodations or have any dietary restrictions, please e-mail your needs to Heather Bullock at [email protected] or call (402) 742-8148.

DressBusiness casual dress is appropriate for all events. Please note that meeting room temperatures are often difficult to moderate, so dressing in layers in suggested.

Electronic devicesAttendees are asked to silence their electronic devices during all sessions as a courtesy to the presenters and other attendees.

Lodging informationWingate Inn - $94.95 group rate. Call (308) 237-4400.Comfort Inn (connected to Younes Conference Center) - $94.95 group rate. Call (308) 236-3400.Fairfield Inn (connected to Younes Conference Center) - $99.95 group rate. Call (308) 236-4200.

The cut-off date for reservations is April 29, 2015 to receive the discounted rate. Please note new cancellation policy: 24-hour cancellation notice – guests MUST cancel prior to 6:00 p.m. on the day BEFORE their arrival date to avoid paying for the first night’s lodging.

Conference cancellation policyCancellations received in writing by May 11, 2015 will be given a full refund less a $50 per person processing fee. No refunds will be given for cancellations after May 11, 2015. Substitutions are accepted.

RegistrationThe NHA-HFMA Golf Tournament (May 20) and the NHA 2015 Mid-Year Meeting (May 21-22) will be held in Kearney, Nebraska. Registration form with payment must be received by May 11, 2015.

Send registration form and payment to NHA Foundation, P.O. Box 82653, Lincoln, NE 68501-2653 or fax to (402) 742-8191. You may also register online at http://imis.nebraskahospitals.org

Speaker handouts

As part of NHA’s “going green” effort, all speaker presentations and handouts for this event will be posted on the NHA website. You can view the handouts or print them out before or after the event. (Please note: paper copies of these handouts will not be available on site at this event.) The downloadable files will be posted approximately seven days prior to the event and will remain online for 14 business days following the event.

Questions?For questions about event content, contact Jon Borton, vice president, educational services, at (402) 742-8147 or e-mail [email protected]. For questions about registration or sponsorships, contact Heather Bullock, member services & events manager, at (402) 742-8148 or email [email protected].

GENERAL INFORMATION


SPONSOR APPRECIATIONWe would like to thank the following NHA 2015 Mid-Year Meeting sponsors for their support!

Platinum Sponsor

Bronze Sponsors

Additional Sponsors

Silver Sponsors

®


ACHE face-to-face education credit (formerly called Category I) This program has been developed and is presented locally by Heartland Healthcare Executive Group (HHEG). This program has been approved for 1.5 hours of ACHE face-to-face education credit.

ACHE qualified education credit (formerly called Category II)

The Nebraska Hospital Association Research and Educational Foundation is authorized to award 7.5 hours pre-approved ACHE Qualified Education credits (non-ACHE) in total that is required for advancement or recertification in ACHE. Participants wishing to have their continuing education hours applied toward credit should list their attendance when applying for ACHE advancement or recertification.

Trustee Education Certification Program The NHA 2015 Mid-Year Meeting is a pre-approved trustee certification event worth 7.5 hours that can be used toward obtaining trustee education certification for those enrolled in the program.

Refer to the list below for available credits:

Keynote Sessions

• Closing the Knowing-Doing Gap in Health Care (1.5) • Consumerism: The New Payer on the Block - Understanding What Makes Today’s Health Care Consumer Tick (1.5)

Breakout Sessions1. The Perfect Patient Experience: Bringing High Reliability to the Bedside (1.5)

2. Your Data Is Valuable and It’s Never Been Easier for the Bad Guys to Access It (1.5)

3. Critical Access Hospitals: Billing and Compliance (1.5)

4. Critical Access Hospitals and Rural Business Strategies (1.5)

5. Using Lean in Rural Health Care Settings (1.5)

6. Mobile Technology is About Much More Than Gadgets (1.5)

ACHE Panel Discussion• Becoming Accountable: Achieving Success in Population Health Management (1.5)

Conference objectives• Learn evidence-based best practices to close the knowing-doing gap and actively implement plans instead of delaying. • Correlate positive patient experiences with quality and safety, introduce three evidence-based practices proven to improve

each of these domains, and inspire attendees to set targets and hold themselves and their colleagues accountable for delivering perfect patient experiences.

• Identify the risks to your organization from cyber threats.• Explore how consumer decision making has become a strategic threat to health care organizations and identify which areas

of focus are essential to survive and thrive post-reform.• Outline the concepts of population health management and discuss how health care organizations become accountable by

improving health status and driving cost-effective utilization.

Pre-approved trustee education event

NHAREF

CONTINUING EDUCATION CREDIT


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3255 Salt Creek Circle, Suite 100Lincoln, NE 68504-4778

Ph: 402/742-8140 | Fax: 402/742-8191 Laura J. Redoutey, FACHE, President

nebraskahospitals.org


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my2015 nha mid-year meeting - nebraska hospital

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