managing strategic partner uncertainity in network organizations: centrality and status
TRANSCRIPT
RESEARCH PROPOSAL
MANAGING STRATEGIC PARTNER UNCERTAINITY IN NETWORK
ORGANIZATIONS: CENTRALITY AND STATUS
CAN ERERDİ
SUBMITTED TO THE COURSE:
AD 587 – SPECIFIED TOPICS IN ORGANIZATION STUDIES
INSTRUCTOR: ARZU İŞERİ SAY
JUNE 06, 2016
1. INTRODUCTION
In an increasingly connected world, network theory is also gaining importance from
researchers and business people around the world. It is argued that organizations in
the modern era are more connected to each other, and thus the environment in
which organizations continue to exist is also expanding. “If scholars previously
modeled and encapsulated the environment within measures of competitiveness in
product or supplier markets, we know now that the organization's environment is
much broader encompassing its social network of external contacts.” (Gulati,
Dialding, Weng, 2002) It is also known that “firms organized in networks have higher
survival chances and that prestigious partners help firms go to IPO faster and gain
higher valuations at IPOs than firms which do not have these partnerships.” (Gulati,
Dialding, Weng, 2002)
In the modern research on networks, the perceived network consists of certain
elements:
The focal organization, (ego)
Set of organizations who have ties with the focal organization (alters)
In the beginning of the research, I have examined strategic alliances within networks
and the problems organizations face before selecting their partners for these
alliances. Through this examination, I have defined two problems arising in selecting
partners, mainly because of the lack of information and the uncertainty of the future
actions of the partners. Then I have proceeded to look at Network Organizations,
and defined Centrality as one of the key components for selection, as it is empirically
proven in research. In exploration of the research, I tried to examine the relationship
between organizational status and network position, and the strategic decisions
that have to be made in order to select the right partner in strategic alliances.
a. Literature Review
Theories on Strategic Alliances
Organizations tend to overcome outside contingencies by trying to shape the
environment around them. The nature of these agreements though, is ever-
changing. “They range from contractual and legally binding document based
agreements such as joint ventures to arms length contracts” (Gulati, Gargiulo, 1999)
Due to the changing business environment and globalization, strategic alliances
occur much more compared to the past. “Empirical evidence suggests that the
number of interorganizational alliances prior to 1980 was very small, but there has
been a virtual explosion since that time (e.g., Hergert and Morris 1988)
As with all business processes, strategic alliances are also suspicable to certain
pitfalls and disadvantages: (Gulati, 1995, 1996
a. “Organizations have difficulty in obtaining information about the
competencies and needs of potential partners”
Both sides of the equation needs to benefit from the alliance in order to complete its
objective, so this information is crucial for the adequacy of the potential partnership.
The applicability aspect of the alliance lies in this problem, as an organization with
the knowledge of competencies and needs of its partner is in a position to more
accurately assess wheter the alliance would be benefical for both, or for just one
side. And although it is very crucial to have this information before the beginning of
the alliance, it is rather difficult to obtain this information.
b. “The scarcity of information about the reliability of the potential
partners, whose behavior is a key factor in the success of an alliance”
Organizations know little about each other before they form an alliance, so there is a
high level of uncertainty on the future actions of the partner. “Organizations
entering alliances face considerable moral hazard concerns because of the
unpredictability of the behavior of partners and the likely costs to an organization
from opportunistic behavior by a partner, if it occurs (Kogut 1988; Doz, Hamel, and
Prahalad 1989).” Some characteristics of immoral actions by partners is free riding or
opportunistic behaviors.
Theories on Centrality
Centrality
“A firm's network centrality refers to the degree to which the firm has a strategically
important position in the network (Freeman, 1979)
Centralization is considered a good aspect for organizations within a network, and it
is empirically studied that it brings certain competitive advantages:
1. Information Advantages
a. Access
b. Timing
c. Referral
2. Control Benefits
3. Learning
Powell et al. (1996) predict and show that firms that have higher centrality in terms
of shorter path-length connections with other members of the network tend to form
more alliances.“ Forming new ties with other players in the organization is a way for
organizations to enhance their own visibility and be more attractive to central
players as a future possible partner. Central organizations tend to reject peripheral
organizations when determining potential partners because they tend to offer none
to some advantage to the focal company.
There are three types of centrality, which conveys the different ways an organization
is able to extract value from its organizational network:
Degree Centrality: From a network theory perspective, the degree of an
organization is represented by the number of organizational ties that an
organization has. When an organization’s centrality is high, it means that the
organization could be in a more advantageous position than others. This
could be explained by the fact that the increased number of ties represents
increased number of relationships, thus and increased ability to manage
resource dependence. Organizations with high degree centrality measures
are more closely located to resources dispersed within the network, and they
have superior access and ability to call on those resources when needed.
High degree centrality brings certain competitive advantages to the
organization:
o Makes a firm more visible to others
o Facilitate the magnitude of the value the organization extracts from
the network
o Leads to positive performance consequences
o More cooperative experience & more capabilities in possession (As
prior experience facilitates value creation through learning
,
Example of Degree Centrality
It is also argued that degree centrality is not a complete indicator of the
centrality of an organization within a network. Degree centrality is only
interested with the number of ties that an organization has, and doesn’t give
the information of the location of the ties within the network.
Closeness Centrality: While degree centrality is concerned with the number
of the ties that an organization has within the network, closeness centrality is
concerned with how close the organization is to the other organizations
within the network. It is fair to say that while degree centrality is related to
size, closeness centrality is related to proximity and connectivity, both
directly and indirectly. “Closeness centrality is computed as the shortest path
distance of each actor from others in the network “(Freeman, 1979) As the
path from itself to others will be quick, a central organization is more likely to
rapidly acquire necessary resources from others, such as information about
business opportunities and innovations. On the opposite side of the
spectrum, a central firm is easily accessible for others, thus making it more
open to opportunities and rewards coming from others within the network.
Example of Closeness Centrality
Betweenness Centrality: The third and last measure of centrality is
betwenness centrality, which as the name implies measures between what
the organization is positioned within the environment. “It is computed as the
frequency with which an actor falls between two other actors on the shortest
paths connecting them” (Freeman. 1979) Betweenness centrality is often
linked to the strategic position of the firm in the network. As an organization
is situated between two non-adjacent firms, it has an advantageous position
as to having greater control over the relationship between the non-adjacent
firms. In that sense, a firm with high betwenness centrality has the ability to
extract more valuable resources from the network than a firm with low
betweenness centrality. “Betweenness characterizes the kind of brokering
role ascribed to firms that fill structural holes” (Walker, 2005)
Theories on Organizational Status
In a sociological perspective, an actors status denotes his position within a social
hierarchy, where “higher-ranking positions are associated with greater esteem,
honor, and respect” (Goode, 1978) In the economical and organizational sociology
sense, there are two sources of an actor’s status:
1. Past Performance
2. Status of the affiliates
Podolny (1993) depicts that quality and status are correlational and have a loose
linkage between them. He claims that “two factors produce and maintain the
positive correlation between status and quality” Thus, status has some advantages
that it brings to an organization:
1. Status enables actors of social standing to create quality products at a lower
cost and achieve greater returns to quality
2. Status acts as a lens through which performance is evaluated
Organizational status is also highly linked to the “pattern of relations and affiliations
in which the actor does and does not choose to engage; audiences esteem those
who associate with high-status actors and who avoid relations with low-status actors
(Podolny, 2005).”
In that context, it is fair to say that two organizations producing the same product
would accrue different rewards from the same product, based on their status within
the network
Network Position of the Focal Organization
Network position of the focal organization refers to the centrality of the organization
within the strategic alliance process. A high Network position means a central
organization in terms of three types of centrality: Degree, Betweenness and
Closeness.
Organizational Status of the Partner Organization
Low (Peripheral) High (Central)
Low
Network
Position of
the Focal
Organization
(Centrality)
High
Collaboration
Example: Start-Ups
Resource: Knowledge Transfer
Alignment
Example: Umbrella Organizations
Resource: Status Transfer
Monitoring
Example: Suppliers
Screening Affiliate Relationships
Resource: Resource Transfer
Utilization
Example: Monopolistic Organizations
Cultural Fit
Resource: Culture Transfer
Organizational Status of the Potential Partner Organization
Organizational Status of the Potential Partner Organization refers to the
organization’s position within a hierarchy in the network. The two sources for
organizational status are past performance and affiliate status.
Hypothesis
H1: When the network position of the focal organization is Low (Peripheral), and the
status of the partner organization is Low
The status of the partner organization is one of the key aspects when choosing a
strategic partner. In this case, the status of the partner organization is low. In that
case, the partner organization could be perceived as a low quality organization, as
Podolny (1993) proposed that “status acts as a “signal of quality,” with status and
quality having a “loose linkage.” The second source of status is past performance,
thus it could be said that the partner organization in this context has either poor
performance in the past, or low quality. On the other hand, the focal organization in
this hypothesis has a low position in the network, which also means that it’s
peripheral within the network. As discussed before, network position is dependent
on three factors, which are closeness, betweenness and degree, and it is deductible
that organizations who are de-centralized within a network are lacking in these sub-
dimensions.
When peripheral organizations form strategic alliances with low status organizations,
the suggested method of partner selection is Collaboration. As both firms lack in
network position and status, it is necessary for these firms to collaborate in order to
facilitate the strategic alliance process. This collaboration process happens through
knowledge transfer and informal information sharing. The lack of resources at both
ends of the alliance makes it crucial for these organizations to communicate
effectively, share existing knowledge with each other and create formal and informal
ties in order to
H2: When the network position of the focal organization is Low (Peripheral), and the
status of the partner organization is High
Peripheral organizations tend to be far from other organizations and relationships
within the network, and they are less quick in allocating necessary information and
resources. On the other hand, organizations with high status within the network
deducted this status from their past performance and the status of their affiliates, so
it is fair to say that they are more advanced in resource allocation capabilities. When
a strategic alliance happens between these two types of companies, it is best to
employ Alignment strategies.
H3: When the network position of the focal organization is High (Central), and the
status of the partner organization is Low
As mentioned in the first hypothesis, a low rating in the organizational status means
either perceived low quality of services or bad experiences in the past. From this, we
can deduct that organizations in this scale lack primary resources and knowledge to
be selected for strategic alliances. On the other hand, our focal organization in this
box is high on the network position scale (Central Organization) As mentioned
before, central organizations are quicker to achieve needed resources from the
environment.
One of the main aspects of low organizational status is the status of affiliates. A low
rating on this scale therefore could be an indicator of bad relationships with
affiliates, or affiliate organization which are bad in shape could potentially effect the
focal organization. In order to avoid future problems, affiliate relationship
monitoring strategies should be implemented.
H4: When the status of the partner organization is High, and the network position of
the focal organization is High (Central):
High status organizations tend to have good relationships with their affiliates and a
good past performance view on the network. As these two conditions gather to
create a high status for the organization, the other organization in the equation is
also on a Central position In the centrality scale. This means that this organization is
closer, more in between and quicker in responding to resource allocation
opportunities.
In the strategic alliance of these two types of organizations, utilization is the strategy
to imply because both organizations are high on the scales.
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