The Brief Introduction to

Consulting Skills

Multi Competencies Required   Hypothesis-driven analysis   Research   Synthesize solutions   Communications   Analysis   Presence   Synthesis   Project Management

Hypothesis-driven analysis

  define the problem   identify assumptions   develop hypotheses   design and implement an investigation   assess data to prove/disprove hypotheses

Research

  client interviews and plant tours   library and Internet research

Synthesize solutions

  move from the numbers to concrete recommendations

Communications

  develop decks (PowerPoint slide shows)   present to your managers and clients

Analysis

  Quantitative   Logical   Research   Industry experience   Problem solving

Presence

  Leadership   Speaking   Writing   Presenting   Comfort with top management   Connecting with the client

Synthesis

  Design of investigation   Find solutions   Form recommendations

Project Management

  Design of investigation   Team player   Juggling multiple commitments   Delivering on time

Overview

  ““The success of a corporation lies more in its intellectual and systems capabilities than its physical assets””   Interest in intellectual capital, creativity,

innovation, and learning organizations.   Little attention to managing intellect which

creates the most value in the new economy

What is Professional Intellect?

  Operates on four levels (increasing importance) –  Cognitive Knowledge (Know-What) –  Advanced Skills (Know-How) –  Systems Understanding (Know-Why) –  Self-Motivating Creativity (Care-Why)

Principles of Intelligence   Intelligence is not singular, but multiple   Each individual is a unique blend of intelligences   Multiple intelligences can be identified and

described   Use of one intelligence can enhance another   A pure intelligence is rarely seen   Any list of intelligences is subject to change as we

learn more about multiple intelligences

8 Multiple Intelligences

1.  Linguistic intelligence 2.  Spatial Intelligence 3.  Bodily Kinesthetic 4.  Logical/Mathematical intelligence 5.  Musical intelligence 6.  Interpersonal intelligence 7.  Intrapersonal Intelligence 8.  Naturalist Intelligence Howard Gardner, 1983

Verbal/Linguistic

Use of language and words, whether spoken or written

Logical/Mathematical

Uses numbers, sequencing and patterns to solve problems

Visual/Spatial

Pertains to the use of shape, color, and form and relationships among objects

Bodily/Kinesthetic

  Uses the body or self-expression.   Coordination,

dexterity, flexibility, and strength are important

Musical/Rhythmic

Deals with pitch, tone and rhythm

Interpersonal   Ability to deal with

other people.   Involves one’’s ability

to perceive what another person is thinking and feeling through body language and gestures.

Intrapersonal   Involves a self-

knowledge, being able to identify one’’s own feelings and moods.

  Self-esteem and self-discipline are both a part of this intelligence.

Naturalist

Designates the human ability to discriminate among living things as well as sensitivity to other features of the natural world.

About the Multiple Intelligence

““The theory of multiple intelligences, in and of itself, is not going to solve anything in our society, but linking the multiple intelligences with a curriculum focused on understanding is an extremely powerful intellectual undertaking…the bottom line is a deep interest in children and how their minds are different from one another, and in helping them use their minds well.””

Howard Gardner

Thank You