atg data warehouse guide - product version: 10.1 - oracle help

Version 10.1

Data Warehouse Guide

Oracle ATG

One Main Street

Cambridge, MA 02142

USA

ATG Data Warehouse Guide

Product version: 10.1

Release date: 03-14-12

Document identifier: AciDataWarehouseGuide1405051316

Copyright © 1997, 2012 Oracle and/or its affiliates. All rights reserved.

This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are

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The information contained herein is subject to change without notice and is not warranted to be error-free. If you find any errors, please

report them to us in writing. If this software or related documentation is delivered to the U.S. Government or anyone licensing it on behalf of

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additional rights set forth in FAR 52.227-19, Commercial Computer Software License (December 2007). Oracle America, Inc., 500 Oracle

Parkway, Redwood City, CA 94065.

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corporate/accessibility/index.html.

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contact.html or visit http://www.oracle.com/accessibility/support.html if you are hearing impaired.

ATG Data Warehouse Guide iii

Table of Contents

1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Data Model for Oracle Business Intelligence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Key to Column Data Type Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

2. Common Database Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Time Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

ARF_CAL_MOY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

ARF_CAL_DOW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

ARF_CAL_QOY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

ARF_TIME_YEAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

ARF_TIME_QTR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

ARF_TIME_MONTH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

ARF_TIME_WEEK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

ARF_TIME_DAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

ARF_TIME_HOUR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

ARF_TIME_TOD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

ARF_TIME_INTERVAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Time Loaders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Time Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Time Dimension Handlers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Internal User Directory Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

ARF_IU_USER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

ARF_IU_ORG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

ARF_IU_DIR_LVL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Internal User Loaders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Internal User Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Internal User Dimension Handlers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

External User Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

ARF_USER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

ARF_ORGANIZATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

ARF_USER_AGENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Demographic Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

ARF_GENDER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

ARF_AGE_GROUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

ARF_LANGUAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

ARF_MARITAL_STATUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

ARF_GEO_COUNTRY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

ARF_GEO_REGION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

ARF_DEMOGRAPHIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Segment Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

ARF_SEGMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

ARF_SEGCLSTR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

ARF_SEGCLTR_MBRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Stimulus Group Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

ARF_STIMULUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

ARF_STIMGRP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

ARF_STIMGRP_MBRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Question Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

ARF_QUESTION_TYPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

ARF_QUESTION_TYPE_GROUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

ARF_QUESTION_TYPE_GROUP_MBRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

ARF_QUESTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

iv ATG Data Warehouse Guide

ARF_SEARCH_NUMBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

ARF_SEARCH_NUMBER_GROUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

ARF_SEARCH_NUMBER_GRP_MBRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Site Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

ARF_SITE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Unregistered Sites in Oracle ATG Web Commerce Business Intelligence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Site Visit Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Site Visit Durations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

DURATION_SECONDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

TOTAL_ELAPSED_DURATION_SECONDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

SITE_VISIT_DURATION_SECONDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

RESOURCE_DURATION_SECONDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Currency Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Referrer Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Registration Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Platform ERD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

3. Commerce Database Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

ARF_CURRENCY_CONV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

ARF_CATEGORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

ARF_COUPON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

ARF_PRODUCT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

ARF_SKU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

ARF_PROMOTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

ARF_PROMOTION_USAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

ARF_PROMOGRP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

ARF_PROMOGRP_MBRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

ARF_SALES_CHANNEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

ARF_LINE_ITEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

ARF_RET_REASON_DISPOSITION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

ARF_RETURN_ITEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Commerce ERD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

4. Commerce Service Center Database Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

ARF_CALL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Commerce Service Center ERD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

5. Knowledge Database Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

KDW_CONTROL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

KDW_SOLNCLASS_DIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

KDW_SOLNSTATUS_DIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

KDW_AUD_DIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

KDW_ACT_DIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

KDW_OWNGROUP_DIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

KDW_SOLN_DIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

KDW_SOLN_AUD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

KDW_SOLN_TOPIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

KDW_SESSACTPK_FACT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

KDW_PSESSACTPK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

KDW_SACTTOTPK_FACT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

KDW_PSACTTOTPK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

KDW_AGENTACT_FACT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

KDW_SOLNACT_FACT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Knowledge ERD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

6. Self Service Database Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

SSVC_CONTROL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

ATG Data Warehouse Guide v

SSVC_SESSINIT_FACT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

SSVC_ESCATM_FACT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

SSVC_DEESCATM_FACT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

SSVC_ESCCMP_FACT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

SSVC_DEESCSUC_FACT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

SSVC_DEESCUNS_FACT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

SSVC_SESSPROC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Self Service ERD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

7. Outreach Database Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

ARF_CAMPAIGN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

ARF_CAMPAIGN_STAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

ARF_CAMPAIGN_ACTION_TYPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

ARF_CAMPAIGN_ACTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

ARF_CAMPAIGN_EVENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

ARF_LANDING_PAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

ARF_EMAIL_DOMAIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

ARF_CAMPAIGN_ENTERED_FACT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

ARF_CAMPAIGN_ACTION_FACT_TYPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

ARF_CAMPAIGN_ACTION_FACT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

ARF_CAMPAIGN_AUDIT_TRAIL_FACT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Outreach ERD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

8. Search Database Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

ARF_SEARCH_PROJECT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

ARF_SEARCH_ENVIRONMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

ARF_QUERY_TYPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

ARF_CONTENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

ARF_SEARCH_TOPIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

ARF_TOPIC_GROUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

ARF_TOPIC_GROUP_MBRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

ARF_WORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

ARF_WORD_GROUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

ARF_WORD_GROUP_MBRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

ARF_DICTIONARY_ADAPTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

ARF_CUSTOM_TERM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

ARF_CUSTTRM_GRP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

ARF_CUSTTRM_GRP_MBRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

ARF_FINDER_TERM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

ARF_FINDTRM_GRP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

ARF_FINDTRM_GRP_MBRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

ARF_NULL_TERM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

ARF_NULLTRM_GRP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

ARF_NULLTRM_GRP_MBRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

ARF_NULX_TERM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

ARF_NULXTRM_GRP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

ARF_NULXTRM_GRP_MBRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

ARF_PROFILE_TYPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

ARF_SEARCH_CONFIG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

ARF_SEARCH_RULE_TYPE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

ARF_SEARCH_RULE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

ARF_SEARCH_RULE_GRP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

ARF_SEARCH_RULE_GRP_MBRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

ARF_SRCH_SITE_CONSTR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

ARF_SRCH_SITE_CONSTR_MBRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

vi ATG Data Warehouse Guide

ARF_QUERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

ARF_VIEW_CONTENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

ARF_SEARCH_SITE_VISIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Search ERD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

1 Introduction 1

1 Introduction

This book provides information about the data warehouse component of Oracle ATG Web Commerce Business

Intelligence and the information that it contains. Use it to understand the data when developing reports and

maintaining the data warehouse database.

The data warehouse is a relational data base optimized for reporting and analysis. It contains information

about the activity on your Oracle ATG Web Commerce products and Web sites. A data loader server extracts

information about product activity and stores it in the data warehouse.

Oracle ATG Web Commerce Business Intelligence includes a data model, analyses, and dashboards that run

in the Oracle Business Intelligence reporting tool. These analyses are based on the data gathered in the data

warehouse.

• See information about configuring the data model and report definitions in Oracle Business Intelligence in the

ATG Business Intelligence Installation and Configuration Guide.

• See information about the Oracle Business Intelligence analyses and dashboards provided with Oracle ATG

Web Commerce in the ATG Reports Guide.

• See complete information about installing and using Oracle Business Intelligence in the documentation for

that product (http://www.oracle.com/technetwork/middleware/bi-enterprise-edition/documentation/bi-

ee-087853.html).

The chapters of this book contain references to file paths in the installation directory of your Oracle ATG Web

Commerce software. This installation directory is identified as <ATG10dir>.

Data Model for Oracle Business Intelligence

Oracle ATG Web Commerce Business Intelligence includes a data model for use with Oracle Business Intelligence.

The data model is an intermediate layer that connects the Oracle ATG Web Commerce data warehouse to the

analyses in Oracle Business Intelligence. The data model presents the data that is stored in the data warehouse

to report authors and it also defines calculations that are useful in reports. For example, the data warehouse

contains records of each visit to your Web sites and the data model includes a calculation that counts the

number of site visits and presents the total to report authors.

Each field in the data model includes a description field that explains the source of the data and how

calculations are performed. You can read those descriptions while browsing through the data model in the

Oracle Business Intelligence interfaces. See complete information about installing and using Oracle Business

Intelligence in the documentation for that product (http://www.oracle.com/technetwork/middleware/bi-

enterprise-edition/documentation/bi-ee-087853.html).

http://www.oracle.com/technetwork/middleware/bi-enterprise-edition/documentation/bi-ee-087853.html




2 1 Introduction

Key to Column Data Type Names

Database vendors sometimes use different names for similar data types. The table that follows shows the names

used in this document and the equivalents used by various database vendors.

This Guide Oracle MS-SQL DB2 MySQL

char char char char char

varchar varchar2 varchar varchar varchar

one-digit number(1,0) tinyint numeric(1,0) tinyint

tinyint number(3,0) tinyint numeric(3,0) tinyint

smallint number(5,0) smallint smallint smallint

integer number(10,0) integer integer integer

bigint number(19,0) bigint bigint bigint

numeric number numeric numeric numeric

datetime date datetime timestamp datetime

timestamp timestamp datetime timestamp datetime

2 Common Database Tables 3

2 Common Database Tables

This chapter describes the ATG data warehouse database tables created by the arf_ddl.sql script. These

tables are used for many ATG application reports. This chapter includes the following sections:

Time Tables (page 3)

Internal User Directory Tables (page 10)

External User Tables (page 12)

Demographic Tables (page 15)

Segment Tables (page 20)

Stimulus Group Tables (page 22)

Question Tables (page 23)

Site Table (page 26)

Site Visit Table (page 28)

Currency Table (page 34)

Referrer Table (page 35)

Registration Table (page 36)

Platform ERD (page 38)

Each section includes a description of the tables and, if applicable, how the information is updated in the data

warehouse. Some tables contain information that should be regularly reloaded, while others contain static data.

Time Tables

The data warehouse tables used to store information about time are described in the following sections. It is

made up of ten tables, seven of which are used to store an instant in time and three which are used to store

auxiliary data.

The tables beginning with ARF_TIME store data about an instant in time. In essence they provide individual

access every piece of data that might be represented in a timestamp. This allows the same report query to

be used with multiple databases, which may have different date and time storage. It also improves report

4 2 Common Database Tables

performance; for example, there is no need to perform extraction functions on timestamp data to retrieve just

the month.

ARF_CAL_MOY

The ARF_CAL_MOY table stores names and other information for the twelve months of the year.

Column Name Type Length Null Allowed Description

ID varchar 40 No Identifier; primary key.

SHORT_NAME_EN varchar 4 No Name of the month in short format; for

example:

NOV

LONG_NAME_EN varchar 9 No Name of the month in long format; for

example:

NOVEMBER

MONTH_OF_YEAR tinyint No The number of the month within a year

(range 1-12), for example:

11

ARF_CAL_DOW

The ARF_CAL_DOW table stores names and order information for the seven days of the week. To change the day

on which your week begins, change the numeric data in the DAY_OF_WEEK column. By default the week begins

on Monday (1) and ends with Sunday (7).



SHORT_NAME_EN varchar 3 No Name of the day in short format; for

example:

WED

LONG_NAME_EN varchar 9 No Name of the day in long format; for

example:

WEDNESDAY

DAY_OF_WEEK tinyint No The number of the day within a week


4


ARF_CAL_QOY

This table stores names and other information for the year’s four quarters.



QTR_OF_YEAR tinyint No The number of the quarter within a year


2

SHORT_NAME_EN varchar 4 No Name of the quarter in short form, for

example:

Q1

LONG_NAME_EN varchar 9 No Name of the quarter in long form, for

example:

Quarter 1

ARF_TIME_YEAR

The ARF_TIME_YEAR table stores the year part of an instant. There is one row for each year on which you want to

report.



YEAR_OF_ERA smallint No The year part of the instant. For

example:

2006

YEAR_TIMESTAMP timestamp No A timestamp representing the

beginning of the year. By default this

is midnight (Coordinated Universal

Time) on 1 January.

ARF_TIME_QTR

This table stores quarter information for an instant. There is one row for each quarter of each year of interest for

reporting.




YEAR_ID varchar 40 No Foreign key to ARF_TIME_YEAR.ID

column.

QOY_ID varchar 40 No Foreign key to ARF_CAL_QOY.ID

column.

QTR_TIMESTAMP timestamp No A timestamp representing the

beginning of the quarter. By default

this is midnight (Coordinated

Universal Time) on 1 January, 1 April,

1 July, and 1 October of each year.

QTR_OF_YEAR tinyint No The number of the quarter within a

year (range 1-4), for example:

2

ARF_TIME_MONTH

The ARF_TIME_MONTH table stores the month part of an instant. There is one row for each month in each year

of interest for reporting.



YEAR_ID varchar 40 No Foreign key to

ARF_TIME_YEAR.ID column.

QTR_ID varchar 40 No Foreign key to

ARF_TIME_QTR.ID column.

MOY_ID varchar 40 No Foreign key to ARF_CAL_MOY.ID

column.

MONTH_OF_YEAR tinyint No Integer between 1 and 12, the

number of the month within a

year.

MONTH_TIMESTAMP timestamp No A timestamp representing the

beginning of the month.

ARF_TIME_WEEK

The ARF_TIME_WEEK table stores the week part of an instant. There is one row for each week of each year of

interest for reporting.




YEAR_ID varchar 40 No Foreign key to ARF_TIME_YEAR.ID

column.

WEEK_OF_YEAR tinyint No Integer between 1 and 53, the

number of the week within the year.

WEEK_TIMESTAMP timestamp No A timestamp representing the

beginning of the week.

ARF_TIME_DAY

The ARF_TIME_DAY table is used to store the day part of an instant. There is one row for each day in one year.



WEEK_ID varchar 40 No Foreign key to ARF_TIME_WEEK.ID

column.

MONTH_ID varchar 40 No Foreign key to ARF_TIME_MONTH.ID

column.

DOW_ID varchar 40 No Foreign key to ARF_CAL_DOW.ID

column.

DAY_TIMESTAMP timestamp No Timestamp representing the

beginning of the day.

DAY_OF_WEEK tinyint No Integer between 1 and 7, the number

of the day within the week.

DAY_OF_MONTH tinyint No Integer between 1 and 31, the

number of the day within the month.

DAY_OF_YEAR smallint No Integer between 1 and 366, the

number of the day within the year.

ARF_TIME_HOUR

The ARF_TIME_HOUR table stores the hour part of an instant. There is one row for each hour of one day.




DAY_ID varchar 40 No Foreign key to ARF_TIME_DAY.ID

column.

HOUR_TIMESTAMP timestamp No Timestamp representing the

beginning of the hour.

HOUR_OF_DAY tinyint No Integer between 0 and 23, the

number of the hour within the day.

ARF_TIME_TOD

This table has information about the time of day. There is one row for each minute of one day, representing clock

time.


ID int No Identifier; primary key.

HOUR_OF_DAY tinyint No Integer between 0 and 23, indicating

the hour within the day.

MIN_OF_HOUR tinyint No Integer between 0 and 59, the

number of the minute within the

hour.

MIN_OF_DAY smallint No Integer between 0 and 1439, the

number of the minute within the

day.

HALFDAY_OF_DAY tinyint No Either 0 (indicating AM) or 1

(indicating PM).

HOUR_OF_HALFDAY tinyint No Integer between 0 and 11, indicating

the hour within a twelve-hour half

day.

ARF_TIME_INTERVAL

This table provides the time interval options that appear in the report prompts. By default, the table includes the

following calculated intervals:

• Today

• Yesterday

• Week to Date


• Last 14 Days

• Month to Date

• Quarter to Date

• Year to Date

• Prior Week to Date

• Prior 14 Days

• Prior Month to Date

• Prior Quarter to Date

• Prior Year to Date

• Prior Year End

• All



NAME varchar 254 No Name of the interval in the default

language.

NAME_EN varchar 254 Yes Name of the interval in English.

ABBREVIATION varchar 8 Yes Abbreviation for the interval in the

default language.

ABBREVIATION_EN varchar 8 Yes Abbreviation for the interval in

English.

START_TIMESTAMP timestamp No Starting point for the interval.

END_TIMESTAMP timestamp No End point for the interval.

Time Loaders

The global Nucleus component /atg/reporting/datawarehouse/loaders/TimeRepositoryLoader loads

time data into the data warehouse. The loadTime method can be used to load time data between two dates.

The component also contains operations used to load and lookup year, month, week, day and hour parts of the

instant.

Time Jobs

The global component /atg/reporting/datawarehouse/process/jobs/TimeRepositoryLoaderJob

periodically loads time data into the data warehouse. By default the job is scheduled to run every two weeks and

load two weeks of data into the data warehouse.


The TimeRepositoryLoaderJob can be configured to load time from a date in the past by changing the

startDate property. The frequency and the interval of time loaded by this job can be configured by changing

the duration property and the schedule property.

Time Dimension Handlers

A report summary service dimension handler to be used in conjunction with the time series

data in the data warehouse is available. The name of the class implementing this feature is

atg.reporting.summary.TimeRepositoryDimensionHandler and is packaged with the ARF.DW.base

module. This dimension handler can be used to summarize data on the hour (default), day, month, week, or year

level.

Internal User Directory Tables

This section describes the database tables that comprise the internal user directory.

ARF_IU_USER

The ARF_IU_USER table stores data about internal users. Internal users are users based within your company.

For example, customer service agents using ATG Knowledge are internal users, while customers at an ATG

Commerce site are external users.



USER_ID varchar 40 No User ID.

LOGIN varchar 40 No User’s login

FIRST_NAME varchar 40 Yes User’s first name

LAST_NAME varchar 40 Yes User’s last name

PARENT_ORG_ID varchar 40 No ID of the organization to which

the user belongs. Foreign key to

ARF_IU_ORG.ID.

DIR_LVL_ID varchar 40 No Identifies the level to which this

user belongs. Foreign key to

ARF_IU_DIR_LVL table’s ID column.

LAST_UPDATED timestamp No Date and time this record was last

updated.

DELETED numeric 1 No Indicates whether the record has

been deleted.


ARF_IU_ORG

The ARF_IU_ORG table stores data about internal organizations.



ORG_ID varchar 40 No Organization’s natural key.

NAME_EN varchar 40 No Name of the organization in English.

DESCRIPTION_EN varchar 254 Yes Description of the organization in

English.

PARENT_ORG_ID varchar 40 Yes Identifier of the parent organization,

if applicable. Foreign key to the ID

column of this table.

DIR_LVL_ID varchar 40 No Identifies the level of this

organization. Foreign key to the ID

column of the ARF_IU_DIR_LVL

column.

LAST_UPDATED timestamp No Date this record was last updated

DELETED numeric 1 No Whether this record indicates deleted

organization.

ARF_IU_DIR_LVL

The ARF_IU_DIR_LVL table stores the levels of the hierarchy. By default, there are ten levels to which

organizations can be assigned.



NAME_EN varchar 40 No Level name in English.

DPTH smallint No Identifies the level’s depth.

PARENT_ID varchar 40 Yes Parent level of this level, if applicable.

Foreign key to the ID column of this table.


Internal User Loaders

The global Nucleus service /atg/reporting/datawarehouse/loaders/InternalUserDirectoryLoader

loads user directory data into the data warehouse. The service’s loadUser method loads a user and its ancestors

into the data warehouse. The service’s loadOrganization method loads an organization and its ancestors into

the data warehouse.

Internal User Jobs

The global service /atg/reporting/datawarehouse/process/jobs/InternalUserDirectoryLoaderJob

periodically loads internal user directory data into the data warehouse. By default the service is scheduled to run

every night. This service is started as part of the ARF.DW.InternalUsers module.

Internal User Dimension Handlers

A report summary service dimension handler to be used in conjunction with the internal

user directory data in the data warehouse is available. The name of the class implementing

this feature is atg.reporting.summary.InternalUserDimensionHandler. A different

dimension handler as exists for handling internal organizations. The name of this class is

atg.reporting.summary.InternalOrganizationDimensionHandler. These two dimension handlers are

packaged with the ARF.DW.InternalUsers module.

External User Tables

This section describes the tables that hold information about the external users of your sites.

ARF_USER

The ARF_USER table contains information from the user’s profile.



NUSER_ID varchar 40 No Natural key of user.

LOGIN varchar 40 No User’s login.

FIRST_NAME varchar 40 Yes User’s first name.

MIDDLE_NAME varchar 40 Yes User’s middle name.

LAST_NAME varchar 40 Yes User’s last name.



EMAIL varchar 255 Yes User’s email address.

DATE_OF_BIRTH date Yes User’s date of birth.

LANG_ID smallint No Identifier of language from the

ARF_LANGUAGE table.

GENDER_ID tinyint No Identifier of gender from the

ARF_GENDER table.

MARITAL_STATUS_ID tinyint No Identifier of marital

status from the

ARF_MARITAL_STATUS table.

HOME_REGION_ID smallint No Identifier of the region of the

user’s home address, from the

ARF_GEO_REGION table.

ORGANIZATION_ID integer No Identifier of the user’s

organization. Foreign key to

the ARF_ORGANIZATION table.

RECORD_LAST_UPDATE timestamp Yes Date the record was last

updated.

RECORD_START_DATE timestamp Yes Date when the information

in this warehouse record

became effective

RECORD_END_DATE timestamp Yes Date when the information in

this warehouse record is no

longer effective.

MOST_RECENT one-digit No Indicates that this record is the

most recent.

0 = No

1 = Yes

DELETED one-digit No Indicates that this record has

been deleted.

0= No

1 = Yes

ARF_ORGANIZATION

The ARF_ORGANIZATION table stores information about user organizations. These organizations are used in

personalizing your sites. See Using Organizations and Roles in the ATG Personalization Guide for Business Users.



ID integer No Identifier; primary key.

NORGANIZATION_ID varchar 40 No The natural key for the

organization.

PARENT_ORG_ID integer Yes The parent of the organization

in the hierarchy of organizations

configured for your sites. Foreign

key to ARF_ORGANIZATION.ID.

NAME varchar 254 No The name assigned to the

organization.

DESCRIPTION varchar 254 Yes A description of the organization.

RECORD_LAST_UPDATE timestamp Yes The date and time that the

organization record was last

changed.

RECORD_START_DATE timestamp Yes The date and time that the

organization record was created.

RECORD_END_DATE timestamp Yes The date and time that the

organization record was marked

as deleted. This value is null unless

the record is marked as deleted.

MOST_RECENT one-digit No Indicates that this record is

the most recent record for the

organization.

0 = No

1 = Yes

DELETED one-digit No Indicates that this record has been

deleted.

0= No

1 = Yes

ARF_USER_AGENT

The ARF_USER_AGENT table is reserved for future use.

Column Name Type Length Null

Allowed

Description

ID smallint No Reserved for future use.



Allowed

Description

USER_AGENT varchar 254 No Reserved for future use.

AGENT_NAME varchar 40 No Reserved for future use.

AGENT_DESCRIPTION varchar 254 Yes Reserved for future use.

BROWSER_NAME varchar 40 No Reserved for future use.

BROWSER_VERSION varchar 20 No Reserved for future use.

OPERATINGSYSTEM_NAME varchar 40 No Reserved for future use.

OPERATINGSYSTEM_VERSION varchar 20 No Reserved for future use.

OPERATINGSYSTEM_ARCHITECTURE varchar 20 No Reserved for future use.

PLATFORM_NAME varchar 40 No Reserved for future use.

SECURITY varchar 20 No Reserved for future use.

COMPATIBLE_FLAG one-digit No Reserved for future use.

GECKO_FLAG one-digit No Reserved for future use.

IS_ROBOT one-digit No Reserved for future use.

IS_BROWSER one-digit No Reserved for future use.

RECORD_LAST_UPDATE timestamp Yes Reserved for future use.

RECORD_START_DATE timestamp Yes Reserved for future use.

RECORD_END_DATE timestamp Yes Reserved for future use.

Demographic Tables

This section describes the group of tables that provide demographic data for reports.

ARF_GENDER

The ARF_GENDER table is preloaded with three genders: male, female, and unspecified.


ID tinyint No Identifier; primary key.



GENDER_NAME varchar 40 No Name of gender in the default

language.

GENDER_NAME_EN varchar 40 Yes Name of gender in English.

ARF_AGE_GROUP

The ARF_AGE_GROUP table defines ranges for age groups into which users can be categorized, and provides

names for the ranges.

To change the ranges of an age group, you can modify the AGE_MIN, AGE_MAX, AGE_GROUP_NAME and

AGE_GROUP_NAME_EN values. The default groups are:

• Unspecified

• 0-17

• 18-24

• 25-34

• 35-44

• 45-54

• 55+



AGE_GROUP_NAME varchar 40 No Name of age group in the

default language.

AGE_GROUP_NAME_EN varchar 40 Yes Name of age group in English.

AGE_MIN tinyint No Determines the lower boundary

for membership in the age

group.

AGE_MAX tinyint No Determines the upper boundary

for membership in the age

group.

ARF_LANGUAGE

This table holds a list of languages that can be referenced by other tables. It uses the ISO 639-1 and 639-2 codes.



ID smallint No Identifier; primary key.

LANG_NAME varchar 254 No Name of language in default

language.

LANG_NAME_EN varchar 254 Yes Name of language in English.

ISO_639_1_ALPHA2 char 2 Yes ISO 639-1 two-letter alphabetic

code for the language.

ISO_639_2_ALPHA3 char 3 No ISO 639-1 three-letter

alphabetic code for the

language.

RECORD_START_DATE timestamp Yes Date when the information in

this warehouse record became

effective.



longer effective.

ARF_MARITAL_STATUS

This table provides marital statuses that can be referenced by other tables. The default statuses provided are:

• Unspecified

• Married

• Single



MARITAL_STATUS_NAME varchar 40 No Name of the status in the

default language.

MARITAL_STATUS_NAME_EN varchar 40 Yes Name of the status in

English.

ARF_GEO_COUNTRY

The ARF_GEO_COUNTRY table stores a list of countries for reference. It uses the ISO 3166 and FIPS codes. The

provided countries are:

• Australia


• Canada

• China

• France

• Germany

• Italy

• Japan

• Mexico

• Russian Federation

• South Africa

• Spain

• Switzerland

• United Kingdom

• United States

• Unspecified



COUNTRY_NAME varchar 254 No Name of country in the default

language.

COUNTRY_NAME_EN varchar 254 Yes Name of country in English.

ISO3166_1_ALPHA2 char 2 Yes ISO 3166 two-character


country.

ISO3166_1_ALPHA3 char 3 Yes ISO 3166 three-character


country.

ISO3166_1_NUM3 smallint Yes ISO 3166 three-character

numeric code for the country.

FIPS10_4_CODE char 2 Yes FIPS four-digit code for the

country.



effective





longer effective.

ARF_GEO_REGION

The ARF_GEO_REGION table stores a list of regions for reference. It uses the ISO 3166 and FIPS codes. The

provided regions include all US states and Canadian provinces.



COUNTRY_ID smallint No Identifier of the country of which

the region is a part (see the

ARF_GEO_COUNTRY (page

17) table).

REGION_NAME varchar 254 No Name of region in the default

language.

REGION_NAME_EN varchar 254 Yes Name of region in English.

ISO_3166_2_CODE char 6 Yes ISO 3166 two-character code for

the region.

FIPS10_4_CODE char 4 Yes FIPS code for the region.



effective



longer effective.

ARF_DEMOGRAPHIC

This table contains one row for each possible combination of gender, age group, marital status, and region.



GENDER_ID tinyint No Foreign key to ARF_GENDER.ID

column.



AGE_GROUP_ID tinyint No Foreign key to ARF_AGE_GROUP.ID

column.

MARITAL_STATUS_ID tinyint No Foreign key to

ARF_MARITAL_STATUS.ID column.

REGION_ID smallint No Foreign key to

ARF_GEO_REGION.ID column.

Segment Tables

The segment tables contain information about segments and segment clusters to which customers can belong.

ARF_SEGMENT

Customers are assigned to segments based on rules created in the ATG Business Control Center. Customers can

be members of multiple segments. Segments are also known as profile groups.



NSEGMENT_ID varchar 254 No Natural key of segment.

SEGMENT_NAME varchar 254 No Name of segment.

SEGMENT_DESC varchar 254 Yes Description of segment.


updated.



became effective



longer effective.


most recent.

0 = No

1 = Yes




been deleted.

0= No

1 = Yes

ARF_SEGCLSTR

A segment cluster represents the group of segments of which a particular person is a member. For example,

Segment A

Segment B

Segment C

Segment D

Segment E

Segments B and D are a bold cluster, while C and E are an Italic cluster. There are 2^5 possible combinations of

two segments in this example; each potential cluster must have a unique name.

Since a person can belong to multiple segments, reporting sales by segment alone can give deceptive results.

Segment clusters show how users group themselves.



NAME varchar 254 Yes Segment cluster name.

HASH_VALUE varchar 256 No Used during data loading.

LENGTH tinyint No Size of the cluster segment. In the example

used above, the length of the Bold segment

is 2.

ARF_SEGCLTR_MBRS

This table relates the individual segments to their cluster. It contains a row for each segment in a segment

cluster.


SEGCLSTR_ID integer No Foreign key to ARF_SEGCLSTR.ID column.

Primary key component.



SEGMENT_ID smallint No Foreign key to ARF_SEGMENT.ID column.


MEMBER tinyint Indicates that the segment is a member of

the cluster. Primary key component.

Stimulus Group Tables

The stimulus group tables hold information about what motivated the customer to place an order, such as which

ATG Outreach campaign might have prompted it.

ARF_STIMULUS

This table contains the list of stimuli that can be used in the system.



NSTIMULUS_ID varchar 254 No Natural key for stimulus.

STIMULUS_DESC varchar 254 Yes Name given to stimulus.

STIMULUS_TYPE varchar 254 Yes Type of stimulus.


updated.



became effective



longer effective.


most recent.

0 = No

1 = Yes




been deleted.

0= No

1 = Yes

ARF_STIMGRP

Orders have more than one stimulus, so as with segments, the list of all possible stimulus groups is determined

and stored in this table.



NAME varchar 254 Yes Stimulus group name.


LENGTH tinyint No Size of the stimulus group.

ARF_STIMGRP_MBRS

This table relates individual stimuli to stimulus groups.


STIMGRP_ID integer No Foreign key to ARF_STIMGRP.ID column.


STIMULUS_ID smallint No Foreign key to ARF_STIMULUS.ID column.


Question Tables

The question tables hold information about searches performed using ATG Search.


ARF_QUESTION_TYPE

Reference table containing the different types of questions end users can issue. Types vary by language and are

determined by the Search engine. They can include values such as OneWordQuery and YesNoQuestion.



NAME varchar 40 No Question type name in the

default language.

NAME_EN varchar 40 Yes Question type name in

English.

ARF_QUESTION_TYPE_GROUP

This table identifies which question type or types a query belongs to.



NAME varchar 254 No Question type group name.


LENGTH smallint No Length of the group.

ARF_QUESTION_TYPE_GROUP_MBRS

Relates question type groups to question types.


Allowed

Description

QUESTION_TYPE_GROUP_ID smallint No Foreign key to

ARF_QUESTION_TYPE_GROUP.ID;

primary key component.

QUESTION_TYPE_ID smallint No Foreign key to

ARF_QUESTION_TYPE.ID; primary

key component.


ARF_QUESTION

This table stores queries submitted by Search end users.


Allowed

Description


NORMAL_QUESTION varchar 2000 No Normalized version of the end

user’s question, used for grouping.

Truncated if it exceeds the

maximum length.

QUESTION varchar 2000 No Exact question entered by end user.

QUESTION_TYPE_GROUP_ID integer No Foreign key to

QUESTION_TYPE_GROUP.ID.

QUESTION_NUMBER_GROUP_ID integer No Foreign key to

ARF_SEARCH_NUMBER_GROUP.ID.

WORD_COUNT integer No Number of words in the input

question.

ARF_SEARCH_NUMBER

This table stores numbers used in end user searches.



QUANTITY Varchar 40 No Stores the actual number

that appears in the search.

ARF_SEARCH_NUMBER_GROUP

This table contains information about numbers used in end user searches. Numbers that appear together in a

query are considered a group.



NAME varchar 254 No Name of the group.




LENGTH smallint No Size of the number group.

ARF_SEARCH_NUMBER_GRP_MBRS

This table maps items in the ARF_SEARCH_NUMBER table to items in ARF_SEARCH_NUMBER_GROUPS.


Allowed

Description

SEARCH_NUMBER_GROUP_ID smallint No Primary key component; foreign key

to ARF_SEARCH_NUMBER_GROUP.ID.

SEARCH_NUMBER_ID integer No Primary key component; foreign key

to ARF_SEARCH_NUMBER.ID.

Site Table

ARF_SITE

The ARF_SITE table stores information about the ATG Commerce sites you have configured. See information

about the site configurations that are recorded in the table in the ATG Multisite Administration Guide.



NSITE_ID varchar 40 No The natural identifier of the site.

NAME varchar 254 No The name assigned to the site.

This value is used when no locale

is specified for a report.

NAME_EN varchar 254 Yes The name assigned to the

site. This value is used when

an English language locale is

specified for a report.



DESCRIPTION varchar 254 Yes A description of the site. This

description is used when no

locale is specified for a report.

DESCRIPTION_EN varchar 254 Yes A description of the site. This

description is used when an

English language locale is


HOME_PAGE varchar 254 Yes The application context path of

the site. For example, /store.

LAUNCH_DATE timestamp Yes The date and time that the site

was launched.

CLOSE_DATE timestamp Yes The date and time that the site

was closed.

ENABLED one-digit No Indicates whether the site is

enabled.

0= No

1 = Yes

CURRENCY_NAME varchar 254 Yes The name of the default currency

used by the site. For example,

United States Dollars.

CURRENCY_ALPHA3 char 3 Yes The ISO currency code of the

default currency used by the site.

For example, USD.

LANGUAGE_NAME varchar 254 Yes The default language used by the

site. For example, English.

LANGUAGE_ALPHA2 char 2 Yes The two-character ISO language

code of the default language

used by the site. For example, en.

LANGUAGE_ALPHA3 char 3 Yes The three-character ISO language

code of the default language

used by the site. For example,

eng.

DEFAULT_CATALOG_NAME varchar 254 Yes The name of the default catalog

that is configured for the site.

RECORD_LAST_UPDATE timestamp Yes The date and time that the site

record was last changed.

RECORD_START_DATE timestamp Yes The date and time that the site

record was created.



RECORD_END_DATE timestamp Yes The date and time that the site

record was marked as deleted.

This value is null unless the

record is marked as deleted.


most recent record for the site.

0 = No

1 = Yes


been deleted.

0= No

1 = Yes

Unregistered Sites in Oracle ATG Web Commerce Business Intelligence

ATG Commerce Web sites may be registered or unregistered. Registered sites are configured using the Site

Administration utility in the BCC. The Site Administration utility supports multiple sites and it logs distinguishing

information about each site that is loaded into the data warehouse. See the ATG Multisite Administration Guide.

Unregistered sites are configured without using the Site Administration utility. Only one unregistered site may

be configured and ATG Commerce does not log the distinguishing site information that would be included in

the data warehouse ARF_SITE (page 26) table.

If your ATG Commerce site is unregistered, Oracle ATG Web Commerce Business Intelligence will represent it with

the default record in the ARF_SITE table. The values in the default record will appear in reports that include site

information. Default values for the ARF_SITE table are shown below.

ID NSITE_ID NAME NAME_EN DESCRIPTION DESCRIPTION_EN

0 Unregistered Unregistered Unregistered The unregistered site The unregistered site

Site Visit Table

The ARF_SITE_VISIT table stores information about visits to the ATG Commerce sites you have configured. The

table includes one row per visit to a site.



Allowed

Description

SITE_VISIT_ID bigint No Identifier; primary key.

START_TIMESTAMP timestamp Yes The date and time that the HTTP

session started.

START_DAY_ID varchar 40 No Day the session began. Foreign key

to ARF_TIME_DAY.ID column.

START_TIME_ID integer No Time the session began. Foreign key

to ARF_TOD.ID column.

END_DAY_ID integer No Day on which the session ended.

Foreign key to ARF_TIME_DAY.ID

column.

END_TIME_ID integer No Time at which the session ended.

Foreign key to ARF_TIME_TOD.ID

column.

START_VISIT_TIMESTAMP timestamp Yes The date and time that the site visit

started.

SITE_VISIT_START_DAY_ID varchar 40 No Day the site visit began. Foreign key

to ARF_TIME_DAY.ID column.

SITE_VISIT_START_TIME_ID integer No Time the site visit began. Foreign key

to ARF_TOD.ID column.

SITE_VISIT_END_DAY_ID varchar 40 No Day on which the site visit ended.

Foreign key to ARF_TIME_DAY.ID

column.

SITE_VISIT_END_TIME_ID integer 40 No Time at which the site visit ended.


column.

VISIT_END_TIME_ID integer No Time at which the user made the

last HTTP request in the session.

This is different from END_TIME_ID

when the session ends by timing out.


column.

VISITOR_ID integer No User ID of visitor. Foreign key to

ARF_USER.ID column.

If visitor is anonymous, this is set to

Unspecified User.



Allowed

Description

STIMGRP_ID smallint No Stimulus group associated

with the visit. Foreign key to

ARF_STIMGRP.ID column.

DEMOGRAPHIC_ID smallint No Demographic which represents

the demographic profile of

this site visit. Foreign key to

ARF_DEMOGRAPHIC.ID.

SITE_ID smallint No The site at which the visit took place.

Foreign key to ARF_SITE.ID.

ENTRY_SITE_ID smallint No The first site visited during the

HTTP session in which this site

visit occurred. Foreign key to

ARF_SITE.ID.

EXIT_SITE_ID smallint No The last site visited during the

HTTP session in which this site

visit occurred. Foreign key to

ARF_SITE.ID.

REFERRING_SITE_ID smallint No The previous site visited during

the HTTP session in which this

site visit occurred. Foreign key to

ARF_SITE.ID.

SEQUENCE_NUM tinyint No The rank order in which this site visit

took place during an HTTP session.

USER_AGENT_ID smallint No The record in ARF_USER_AGENT that

is associated with the site visit.

REFERRER_ID smallint No The record in ARF_REFERRER that is

associated with the site visit.

SESSION_ID varchar 128 No The identifier of the HTTP session

in which the visit occurred. The

session identifier is assigned by the

application server.

NUM_PAGE_VIEWS smallint No Number of pages the visitor viewed

during the visit.

DURATION_SECONDS smallint No Duration of the HTTP

session in seconds. See

DURATION_SECONDS (page 31).



Allowed

Description

TOTAL_ELAPSED_DURATION_SECONDSinteger No The number of seconds that pass

between the first and last HTTP

requests in the HTTP session. See

TOTAL_ELAPSED_DURATION_SECONDS (page

32).

SITE_VISIT_DURATION_SECONDS integer No The number of seconds that pass

between the first and last HTTP

requests in the site visit. See

SITE_VISIT_DURATION_SECONDS (page

32).

RESOURCE_DURATION_SECONDS integer No The total number of seconds

that a user spends visiting one

site during an HTTP session. See

RESOURCE_DURATION_SECONDS (page

33).

Site Visit Durations

Oracle ATG Web Commerce Business Intelligence records the duration of site visits in several ways. These

duration measurements are stored in columns of the ARF_SITE_VISIT table. The measurements in each

column are explained in the following sections.

DURATION_SECONDS

The DURATION_SECONDS column stores the entire length of the HTTP session in which a site visit occurs. If the

session ends by timing out, DURATION_SECONDS includes the time that passes after the last HTTP request.

The following diagram shows the period of time measured in the DURATION_SECONDS column.


TOTAL_ELAPSED_DURATION_SECONDS

The TOTAL_ELAPSED_DURATION_SECONDS column stores the number of seconds that pass between the first

and last HTTP requests of the HTTP session in which a site visit occurs. It does not matter which sites the first and

last HTTP response occur in.

The following diagram shows the period of time measured in the TOTAL_ELAPSED_DURATION_SECONDS

column.

SITE_VISIT_DURATION_SECONDS

The SITE_VISIT_DURATION_SECONDS column stores the number of seconds between the first and last HTTP

requests at a site during an HTTP session. A user may visit other sites and then return to the original site during


this period. If the HTTP session ends by timing out, SITE_VISIT_DURATION_SECONDS does not include the time

that passes after the last HTTP request.

The following diagram shows the period of time measured in the SITE_VISIT_DURATION_SECONDS column.

RESOURCE_DURATION_SECONDS

The RESOURCE_DURATION_SECONDS column stores the total number of seconds that a user spends at a site

during an HTTP session. Each site visit in the session is measured between the first HTTP request of a site visit

and one of the following events.

• The user visits another site.

• The user logs out of the site and the HTTP session ends.

• The last HTTP request occurs before the session times out.

The following diagram shows the individual site visits that total the duration in RESOURCE_DURATION_SECONDS.


Currency Table

The ARF_CURRENCY table stores a list of currencies for reference. It uses the ISO 4217 codes. The provided

currencies are:

• Australian Dollar

• Canadian Dollar

• Yuan Renminbi

• Japanese yen

• Mexican Peso

• Russian Ruble

• Rand

• Swiss Franc

• Pound Sterling

• US Dollar

• Euro

• No Currency





CURRENCY_NAME varchar 254 No Name of currency in the

default language.

CURRENCY_NAME_EN varchar 254 Yes Name of currency in English.

ISO4217_ALPHA3 char 3 No ISO 4217 three-letter


currency.

ISO4217_NUM3 smallint Yes ISO 4217 three-number

numeric code for the currency.



effective



longer effective.

Referrer Table

The ARF_REFERRER table is reserved for future use.


ID smallint No Reserved for future use.

REFERRER_URL varchar 254 No Reserved for future use.

REFERRER_SITE_NAME varchar 254 No Reserved for future use.

REFERRER_SITE_DESCRIPTION varchar 254 Yes Reserved for future use.

REFERRER_URL_SCHEME varchar 20 No Reserved for future use.

REFERRER_URL_HOST varchar 40 No Reserved for future use.

REFERRER_URL_DOMAIN varchar 40 No Reserved for future use.

REFERRER_URL_DOMAIN_TYPE varchar 20 No Reserved for future use.

REFERRER_URL_PATH varchar 254 No Reserved for future use.

IS_SEARCH_ENGINE one-digit No Reserved for future use.

RECORD_LAST_UPDATE timestamp Yes Reserved for future use.



RECORD_START_DATE timestamp Yes Reserved for future use.

RECORD_END_DATE timestamp Yes Reserved for future use.

Registration Table

The ARF_REGISTRATION table stores information about events in which users create accounts for the ATG

Commerce sites you have configured.


Allowed

Description

REGISTRATION_ID smallint No Identifier, primary key

REGISTRATION_TIMESTAMP timestamp Yes The date and time that the

registration occurred.

REGISTRATION_DAY_ID varchar 40 No The day on which the registration

occurred. Foreign key to

ARF_TIME_DAY.ID.

REGISTRATION_TIME_ID integer No The time at which the registration


ARF_TIME_TOD.ID.

REGISTRANT_ID integer No The user who registered with your

sites. Foreign key to ARF_USER.ID.

STIMGRP_ID integer No A motivating factor associated with

the registration. Foreign key to

ARF_STIMGRP.ID.

SEGCLSTR_ID integer No The group of segments that the

registered user is a part of. Foreign

key to ARF_SEGCLSTR.ID.

DEMOGRAPHIC_ID smallint No Information about the registered user

such as gender, age group, marital

status, and region. Foreign key to

ARF_DEMOGRAPHIC.ID.

SITE_ID smallint No The site at which the registration took

place. Foreign key to ARF_SITE.ID.



Allowed

Description

SITE_VISIT_ID bigint No The site visit during which the

registration took place. Foreign key to

ARF_SITE_VISIT.SITE_VISIT_ID.

SESSION_ID varchar No The identifier of the HTTP session

during which the registration

occurred. The session identifier is

assigned by the application server.


Platform ERD

3 Commerce Database Tables 39

3 Commerce Database Tables

This chapter describes the tables in the ATG data warehouse that are used by ATG Commerce. Some of these

tables are also used by Oracle ATG Web Commerce Service Center. Tables are created by the arf_dcs_ddl.sql

script.

This chapter includes the following sections:

ARF_CURRENCY_CONV (page 39)

ARF_CATEGORY (page 40)

ARF_PRODUCT (page 43)

ARF_SKU (page 44)

ARF_PROMOTION (page 46)

ARF_PROMOTION_USAGE (page 47)

ARF_PROMOGRP (page 50)

ARF_PROMOGRP_MBRS (page 51)

ARF_SALES_CHANNEL (page 51)

ARF_LINE_ITEM (page 52)

ARF_RET_REASON_DISPOSITION (page 61)

ARF_RETURN_ITEM (page 61)

Commerce ERD (page 65)

ARF_CURRENCY_CONV

This table holds information used to convert currencies in customer orders.

40 3 Commerce Database Tables


DAY_ID varchar 40 No Primary key component.

Foreign key to

ARF_TIME_DAY.ID

column.

SRC_CURRENCY_ID smallint No Currency to be converted

from. Primary key

component. Foreign key

to ARF_CURRENCY.ID

column.

DST_CURRENCY_ID smallint No Currency to be converted

to. Primary key

component. Foreign key

to ARF_CURRENCY.ID

column.

SRC_DST_CONV_RATE double No Conversion rate from the

source to the destination

currency.

The field length is 19 digits,

with 7 digits to the left of

the decimal and 12 to the

right.

DST_SRC_CONV_RATE double No Conversion rate from the

destination to the source

currency.

The field length is 19 digits,

with 7 digits to the left of

the decimal and 12 to the

right.

ARF_CATEGORY

This table stores category information from your product repository. There is one row per category.



NCATEGORY_ID varchar 40 No Natural ID for the category.



NAME varchar 254 No Category name in the default

language.

NAME_EN varchar 254 Yes Category name in English.

DESCRIPTION varchar 254 Yes Category description in the

default language.

DESCRIPTION_EN varchar 254 Yes Category description in

English.

PARENT_CAT_ID int Yes ID of the parent category, if

applicable. Foreign key to

ARF_CATEGORY.ID column.


updated.



became effective



longer effective.


most recent.

0 = No

1 = Yes


been deleted.

0= No

1 = Yes

ARF_COUPON

This table stores information about the coupons configured in Oracle ATG Web Commerce.



ID int No The identifier of the

coupon

NCOUPON_ID varchar 40 No The natural identifier of

the coupon

NAME varchar 254 No The name assigned to the

coupon

NAME_EN varchar 254 Yes The name assigned to the

coupon in English

START_DATE timestamp Yes The time and date at

which the coupon

became usable

EXPIRATION_DATE timestamp Yes The time and date at

which the coupon was no

longer usable

IS_BATCH one-digit No A boolean value that

indicates whether the

coupon is serialized

0 = false

1 = true

NUMBER_OF_COUPONS int No If the coupon is serialized,

the number of instances

that are in the batch

RECORD_LAST_UPDATE timestamp Yes The time and date

at which this data

warehouse record was last

updated

RECORD_START_DATE timestamp Yes The time and date

at which this data

warehouse record was

created

RECORD_END_DATE timestamp Yes The time and date

at which this data

warehouse record was

marked for deletion



MOST_RECENT one-digit No A boolean value that

indicates whether this

record holds the most

recent information about

the coupon.

0 = false

1 = true

DELETED one-digit No A boolean value that

indicates whether the

coupon has been deleted

0 = false

1 = true

ARF_PRODUCT

This table stores product information from your product repository. There is one row per product.



NPRODUCT_ID varchar 40 No Natural key of product.

NAME varchar 254 No Product name in the default

language.

NAME_EN varchar 254 Yes Product name in English.

DESCRIPTION varchar 254 Yes Product description in the

default language.

DESCRIPTION_EN varchar 254 Yes Product description in English.

PARENT_CAT_ID int Yes ID of the product’s parent

category, if applicable. Foreign

key to ARF_CATEGORY.ID

column.

BRAND varchar 254 Yes The name of the brand

associated with the product.

This name is used when no

locale is specified for a report.



BRAND_EN varchar 254 Yes The name of the brand

associated with the product.

This description is used when

an English language locale is



updated.



became effective



longer effective.


most recent.

0 = No

1 = Yes


been deleted.

0= No

1 = Yes

ARF_SKU

This table stores SKU information from your product repository. There is one row per SKU.



NSKU_ID varchar 40 No Natural key of SKU.

NAME varchar 254 No SKU name in the default

language.

NAME_EN varchar 254 Yes SKU name in English.



DESCRIPTION varchar 254 Yes SKU description in the

default language.

DESCRIPTION_EN varchar 254 Yes SKU description in English.

PARENT_PROD_ID int Yes ID of the SKU’s parent

product. Foreign key

to ARF_PRODUCT.ID

column.

WHOLESALE_PRICE double Yes Wholesale price of the

item represented by the

SKU.

The field length is 19

digits, with 7 digits to the

left of the decimal and 12

to the right.

LIST_PRICE double Yes List price of the item

represented by the SKU.




to the right.

SALE_PRICE double Yes Sale price of the item

represented by the SKU.




to the right.

ON_SALE numeric or

tinyint

1 (for

numeric)

Yes Indicates whether or not

the item is currently on

sale.

0 = No

1 = Yes


updated.

RECORD_START_DATE timestamp Yes Date when the

information in this

warehouse record became

effective



RECORD_END_DATE timestamp Yes Date when the

information in this

warehouse record is no

longer effective.

MOST_RECENT one-digit No Indicates that this record

is the most recent.

0 = No

1 = Yes

DELETED one-digit No Indicates that this record

has been deleted.

0= No

1 = Yes

ARF_PROMOTION

This table holds information about product promotions.



NPROMO_ID varchar 40 No Natural key of promotion.

PROMO_NAME varchar 254 No Promotion name in the

default language.

PROMO_NAME_EN varchar 254 Yes Promotion name in English.

PROMO_DESC varchar 254 Yes Promotion description in the

default language.

PROMO_DESC_EN varchar 254 Yes Promotion description in

English.

PROMO_TYPE varchar 254 Yes Promotion type that appears

in the promotion’s item

descriptor, such as “Item

Discount – Amount Off.”



PROMO_ENABLED numeric or

tinyint

1 Yes Indicates that this promotion

is enabled.

0 = No

1 = Yes

PROMO_BEGIN_USABLE timestamp Yes Date on which the promotion

can be used.

PROMO_END_USABLE timestamp Yes Date on which the promotion

is no longer usable.

PROMO_GLOBAL numeric or

tinyint

1 Yes Indicates that this promotion

is global.

0 = No

1 = Yes


updated.



became effective.



longer effective.


most recent.

0 = No

1 = Yes


been deleted.

0= No

1 = Yes

ARF_PROMOTION_USAGE

This table holds information about transactions involving promotions.



Allowed

Description

PROMOTION_USAGE_ID bigint No Identifier; primary key.

PROMOTION_ID smallint No Identifier of the promotion

involved. Foreign key to

ARF_PROMOTION.ID.

USAGE_TIMESTAMP timestamp Yes The date and time a promotion

transaction occurred.

DAY_ID varchar 40 No Day on which the transaction

occurred; foreign key to

ARF_TIME_DAY.ID.

TIME_ID integer No Time at which the transaction

occurred; foreign key to

ARF_TIME_TOD.ID.

SKU_ID integer No SKU to which the promotion

was applied; foreign key to

ARF_SKU.ID.

PRODUCT_ID integer No Product to which the

promotion was applied; foreign

key to ARF_PRODUCT.ID.

CATEGORY_ID integer No Category of the item to

which the promotion was

applied; foreign key to

ARF_CATEGORY.ID.

CUSTOMER_ID integer No Customer for whom the

promotion was used; foreign

key to ARF_USER.ID.

SEGCLSTR_ID integer No Segment cluster to which the

customer belongs; foreign key

to ARF_SEGCLSTR.ID.

BILLING_REGION_ID smallint No Billing region for the

transaction; foreign key to

ARF_GEO_REGION.ID.

LOCAL_CURRENCY_ID smallint No Local currency in which the

transaction occurred; foreign

key to ARF_CURRENCY.ID.

DEMOGRAPHIC_ID smallint No Demographic to which the

customer belongs; foreign key

to ARF_DEMOGRAPHIC.ID.



Allowed

Description

SITE_VISIT_ID bigint No ID of site visit in which the

promotion use occurred.

ORDER_ID integer No ID of the order to which the

promotion was applied.

NORDER_ID varchar 40 No Natural identifier for the order

to which the promotion was

applied.

SESSION_ID varchar 128 Yes ID of the session in which the

promotion was used.

AGENT_ID varchar 40 Yes Agent involved in the

transaction, if any; foreign key

to ARF_IU_USER.ID.

ORIGIN_SALES_CHANNEL_ID numeric 3 Yes Identifier for sales channel

that originated the

order. Foreign key to

ARF_SALES_CHANNEL.ID

column.

SUBMIT_SALES_CHANNEL_ID numeric 3 Yes Identifier for sales channel

that completed the



column.

QUANTITY integer No Quantity of items to which the

promotion applies.

LOCAL_NET_REVENUE numeric 19 No Net revenue for the item to


applied, in the local currency.

If the promotion is one that

applies to an entire order,

this value is the same as the

LOCAL_ORDER_NET_REVENUE

value.

LOCAL_ORDER_NET_REVENUE numeric 19 No Net revenue for the entire

order after applying the

promotion, in the local

currency.

LOCAL_DISCOUNT_AMOUNT numeric 19 No Effective amount of the

discount applied as a result

of the promotion, in the local

currency.



Allowed

Description

STANDARD_NET_REVENUE numeric 19 No Net revenue for the item to


applied, in the standard

currency. If the promotion

is one that applies to

an entire order, this

value is the same as the

LOCAL_ORDER_NET_REVENUE

value.

STANDARD_ORDER_NET_REVENUE numeric 19 No Net revenue for the entire

order after applying the

promotion, in the standard

currency.

STANDARD_DISCOUNT_AMOUNT numeric 19 No Effective amount of the

discount applied as a result of

the promotion, in the standard

currency.

SITE_ID smallint No The site at which the

transaction occurred. Foreign

key to ARF_SITE.ID.

COUPON_USAGE_ID bigint No A unique identifier for this

use of a coupon. Set to 0 if no

coupon is associated with the

promotion usage.

COUPON_ID int No The identifier of the coupon

record. This is a foreign key to

the ARF_COUPON table

COUPON_CODE varchar 254 Yes The name assigned to the

coupon used

ARF_PROMOGRP

This table holds information about promotion groups.



NAME varchar 254 No Name of the promotion group.




LENGTH smallint No Size of the promotion group.

ARF_PROMOGRP_MBRS

This table relates the individual promotions to their promotion groups. It contains a row for each promotion in a

promotion group.


PROMO_GRP_ID smallint No Primary key component. Foreign key to

ARF_PROMOGRP.ID column.

PROMOTION_ID smallint No Primary key component. Foreign key to

ARF_PROMOTION.ID column.

ARF_SALES_CHANNEL

This table contains one row for each channel through which an order can be placed. The channel is then

recorded as part of an individual line item. The default channels are:

• Web

• Call center


ID numeric

or tinyint

1 No Identifier; primary key.

NCODE integer No Natural key of sales channel.

NAME varchar 254 No Sales channel name in the default

language.

NAME_EN varchar 254 Yes Sales channel name in English.

DESCRIPTION varchar 254 Yes Sales channel description in the default

language.



DESCRIPTION_EN varchar 25 Yes Sales channel description in English.

ARF_LINE_ITEM

This table contains one row for every line item in every order placed by customers. Note the following:

• Discount refers to any amount subtracted from the price of the item or the order, such as coupons.

• Tax and shipping costs are applied to an order. The pipeline processors that populate the data warehouse

allocate these costs across line items. See the ATG Commerce Programming Guide for information on these

processors.

• Local currency refers to the currency in which the customer pays; standard currency is the currency used for

reporting.


Allowed

Description

SUBMIT_TIMESTAMP timestamp Yes The date and time an

order was submitted.

SUBMIT_DAY_ID varchar 40 No Day order was

submitted. Foreign key

to ARF_TIME_DAY.ID

column.

SUBMIT_TIME_ID int No Time the order was

submitted. Foreign key

to ARF_TIME_TOD.ID

column.

SKU_ID int No Identifier of SKU

ordered. Foreign key to

ARF_SKU.ID column.

PRODUCT_ID int No Identifier for item’s

product. Foreign key

to ARF_PRODUCT.ID

column.

CATEGORY_ID int No Identifier for item’s

category. Foreign key

to ARF_CATEGORY.ID

column.



Allowed

Description

CUSTOMER_ID int No Identifier for the

customer who made the

purchase. Foreign key to

ARF_USER.ID column.

NCUSTOMER_ID varchar 40 Yes The natural identifier of

the customer.

AGENT_ID varchar 40 Yes Identifier for the agent,

if any, who participated

in the order. Foreign key

to ARF_IU_USER.ID

column.

ORIGIN_SALES_CHANNEL_ID numeric or

tinyint

1 Yes Identifier for sales channel

that originated the



column.

SUBMIT_SALES_CHANNEL_ID numeric or

tinyint

1 Yes Identifier for sales channel

that completed the



column.

STIM_GRP_ID smallint No Reference to the group

of stimuli that may

have stimulated the


ARF_STIMGRP.ID

column.

SEGCLSTR_ID int No Identifier of segment

cluster of which

the customer is a

member. Foreign key

to ARF_SEGCLSTR.ID

column.

PROMOGRP_ID int No Identifier of promotion

group that applies to the

line item. Foreign key

to ARF_PROMOGRP.ID

column.

BILLING_REGION_ID smallint No Identifier for the region

of the customer’s billing

address. Foreign key to

ARF_GEO_REGION.ID

column.



Allowed

Description

SHIPPING_REGION_ID smallint No Identifier for the region of

the customer’s shipping

address. Foreign key to

ARF_GEO_REGION.ID

column.

LOCAL_CURRENCY_ID smallint No Currency in which

the line item was

purchased. Foreign key

to ARF_CURRENCY.ID

column.

DEMOGRAPHIC_ID smallint No Foreign key to

ARF_DEMOGRAPHIC_ID

column, which provides

references to age, marital

status, etc.

SITE_VISIT_ID bigint No ID of site visit.

ORDER_ID int No ID of order. Surrogate key.

LINE_ITEM_ID bigint No Identifier; primary key.

Surrogate key.

NORDER_ID varchar 40 No Natural key of order from

the Order repository.

NLINE_ITEM_ID varchar 40 No Natural key of line item

from the Order repository.

SESSION_ID varchar 128 Yes ID of the session in which

the order was placed.

QUESTION_ID int No If the order in which the

line item occurs was

placed as the result of a

search performed on the

site, this column records

the question searched

on. There is a row to

represent an unspecified

question. Foreign key

to ARF_QUESTION.ID

column.

QUANTITY int No Quantity of this line item

ordered.



Allowed

Description

IS_MARKDOWN one-digit No Identifies whether the

item is subject to a

markdown. A marked

down item is sold at a

discount that is not part of

a promotion.

1 = Yes

0 = No

Defaults to 0.

LOCAL_UNIT_PRICE double No Unit price in the local

currency. The field length

is 19 digits, with 7 digits to

the left of the decimal and

12 to the right.

LOCAL_GROSS_REVENUE double No Revenue before

adjustments due to

discounts, taxes, and

shipping, in the local

currency. Equal to unit

price * quantity.




to the right.

LOCAL_DISCOUNT_AMOUNT double No Any discount applied to

this specific line item, in

the local currency.




to the right.

LOCAL_MARKDOWN_DISC_AMOUNT double No The amount of markdown

discount applied to this

line item in the local

currency.




to the right.



Allowed

Description

LOCAL_ORDER_TAX_ALLOC double No Amount of tax on the

order that is allocated to

this line item, in the local

currency. The allocation

is determined by the

processing pipeline.




to the right.

LOCAL_ORDER_SHIPPING_ALLOC double No Amount of shipping

on the order that is

allocated to this line

item. The allocation






to the right.

LOCAL_ORDER_DISCOUNT_ALLOC double No Amount of any order-

level discounts that

are allocated to this

line item, in the local







to the right.

LOCAL_NET_REVENUE double No Revenue after

adjustments due to



currency.




to the right.



Allowed

Description

LOCAL_ORDER_NET_REVENUE double No Revenue for the entire

order of which this

line item is a part, after

adjustments due to



currency.




to the right.

LOCAL_APPSMT_DBT_ALLOC_AMT double Yes The amount allocated to

this line item from a debit

to the order made by a

Commerce Service Center

agent. The amount is in

the local currency.




to the right.

LOCAL_APPSMT_CDT_ALLOC_AMT double Yes The amount allocated to

this line item from a credit



agent. The amount is in

the local currency.




to the right.

LOCAL_PRICE_OVERRIDE_AMT double Yes Price override performed

by a Commerce Service

Center agent on a

commerce item in

the order, in the local

currency.

STANDARD_UNIT_PRICE double No Unit price in the reporting

currency. The field length

is 19 digits, with 7 digits to

the left of the decimal and

12 to the right.



Allowed

Description

STANDARD_GROSS_REVENUE double No Revenue before

adjustments due to


shipping, in the reporting

currency. Equal to unit

price * quantity.




to the right.

STANDARD_DISCOUNT_AMOUNT double No Any discount applied to

this specific line item, in

the reporting currency.




to the right.

STANDARD_MARKDOWN_DISC_AMOUNT double No The amount of markdown

discount applied to this

line item in the standard

currency.




to the right.

STANDARD_ORDER_TAX_ALLOC double No Amount of tax on the

order that is allocated

to this line item, in the

reporting currency. The

allocation is determined

by the processing

pipeline.




to the right.



Allowed

Description

STANDARD_ORDER_SHIPPING_ALLOC double No Amount of shipping

on the order that is


item, in the reporting







to the right.

STANDARD_ORDER_DISCOUNT_ALLOC double No Amount of any order-

level discount that is


item, in the reporting







to the right.

STANDARD_NET_REVENUE double No Revenue after

adjustments due to



currency.




to the right.

STANDARD_ORDER_NET_REVENUE double No Revenue for the entire

order of which this

line item is a part, after

adjustments due to



currency.




to the right.



Allowed

Description

STANDARD_APPSMT_DBT_ALLOC_AMT double Yes The amount allocated to

this line item from a debit



user. The amount is in the

reporting currency.




to the right.

STANDARD_APPSMT_CDT_ALLOC_AMT double Yes The amount allocated to

this line item from a credit



user. The amount is in the

reporting currency.




to the right.

STANDARD_PRICE_OVERRIDE_AMT double Yes Price override performed

by a Commerce Service

Center agent on a

commerce item in the

order, in the reporting

currency

SUBMITTED_SITE_ID smallint No The site on which the

order was submitted.

Foreign key to

ARF_SITE.ID.

ORIGIN_SITE_ID smallint No The site on which the

order was originally

created. Foreign key to

ARF_SITE.ID.

ITEM_SITE_ID smallint No The site on which the

item was added to the


ARF_SITE.ID.



Allowed

Description

IS_COUPON_APPLIED one-digit No A boolean value that

indicates whether a

coupon was applied to

the purchase transaction

0 = false

1 = true

ARF_RET_REASON_DISPOSITION

This table stores the potential reasons for which customer returns are accepted. Reasons and dispositions are

configured using ATG Commerce Service Center.



NREASON_ID varchar 40 No Natural key for the return reason.

DESCRIPTION varchar 254 Yes Return reason description in the

default language.

DESCRIPTION_EN varchar 254 Yes Return reason description in English.

DISPOSITION one-digit Yes Defaults to 0.

ARF_RETURN_ITEM

This table contains data about returned items.


Allowed

Description

SUBMIT_TIMESTAMP timestamp Yes The date and time a return was

submitted.



Allowed

Description

SUBMIT_DAY_ID varchar 40 No Identifier of the day on which the

return was submitted. Foreign key to

ARF_TIME_DAY.ID column.

SUBMIT_TIME_ID int No Identifier of the time at which the

return was submitted. Foreign key to

the ARF_TIME_TOD.ID column.

SKU_ID int No SKU of the item being returned.

Foreign key to the ARF_SKU.ID

column.

PRODUCT_ID int No Product being returned. Foreign key

to the ARF_PRODUCT.ID column.

CUSTOMER_ID int No Customer returning the product.

Foreign key to the ARF_USER.ID

column.

LOCAL_CURRENCY_ID smallint No Currency in which the return

was made. Foreign key to the

ARF_CURRENCY.ID column.

NRETURN_ID varchar 40 No Natural key of the return.

NORIGINAL_ORDER_ID varchar 40 No Natural key of the order in which the

returned item was purchased.

NEXCHANGE_ORDER_ID varchar 40 Yes When a user returns an item and

exchanges it for another item, the

exchange is considered a new order,

which is referenced by this column.

RETURN_ITEM_ID bigint No Identifier. Primary key for this table.

NRETURN_ITEM_ID varchar 40 No Natural key for the return.

QUANTITY numeric No Quantity of the item returned.

EXCHANGE one-digit No Indicates that the return was made

as part of an exchange.

1 = Yes

0 = No

Defaults to 0.

RETURN_SALES_CHANNEL numeric

or tinyint

1 No Channel through which the return

was performed. Foreign key to

ARF_SALES_CHANNEL.ID column.



Allowed

Description

AGENT_ID varchar 40 No Agent involved in the return, if any.

Foreign key to ARF_IU_USER.ID

column.

RETURN_REASON_ID int No Reason for which the item was

returned. Foreign key to the

ARF_RET_REASON_DISPOSITION.ID

column.

ITEM_SITE_ID smallint No The site on which the returned item

was added to the order. Foreign key

to ARF_SITE.ID.

SUBMITTED_SITE_ID smallint No The site on which the order for

the returned item was submitted.


LOCAL_ITEM_REFUND double No Refund amount for the item in the

local currency.

LOCAL_TOTAL_REFUND double No Total refund for this line item

including all adjustments, in the

local currency.

LOCAL_TOTAL_ADJ_ALLOC double No Total adjustments allocated for this

return, including shipping, fees,

taxes, etc., in the local currency.

LOCAL_SHIPPING_REFUND_ALLOC double No Amount of shipping on the return

that is allocated to this line item, in

the local currency. The allocation

is determined by the processing

pipeline

LOCAL_TAX_REFUND_ALLOC double No Amount of tax on the return that

is allocated to this line item, in

the local currency. The allocation


pipeline

LOCAL_OTHER_REFUND_ALLOC double No Amount of any additional refund

not accounted for elsewhere that

is allocated to this line item, in the

local currency.

LOCAL_RETURN_FEE_ALLOC double No Amount of any return fee applied to

this line item, in the local currency.

The allocation is determined by the

processing pipeline



Allowed

Description

STD_ITEM_REFUND double No Refund amount for the item in the

reporting currency.

STD_TOTAL_REFUND double No Total refund for this line item,

including all adjustments, in the

standard currency.

STD_TOTAL_ADJ_ALLOC double No Total adjustments allocated for this

return, including shipping, fees,

taxes, etc., in the standard currency.

STD_SHIPPING_REFUND_ALLOC double No Amount of shipping on the return

that is allocated to this line item,

in the standard currency. The

allocation is determined by the

processing pipeline

STD_TAX_REFUND_ALLOC double No Amount of tax on the return that


standard currency. The allocation


pipeline

STD_OTHER_REFUND_ALLOC double No Amount of any additional refund

not accounted for elsewhere that


reporting currency.

STD_RETURN_FEE_ALLOC double No Amount of any return fee applied

to this line item, in the standard

currency. The allocation is

determined by the processing

pipeline


Commerce ERD

4 Commerce Service Center Database Tables 67

4 Commerce Service Center Database

Tables

This chapter describes the tables in the ATG data warehouse that are used Oracle ATG Web Commerce Service

Center. This application also uses tables described in the Commerce Database Tables (page 39) and Common

Database Tables (page 3) chapters.

This chapter includes the following section:

ARF_CALL (page 67)

Commerce Service Center ERD (page 68)

ARF_CALL

This table includes information about calls received by the Commerce Service Center.


ID number No Identifier; primary key.

NCALL_ID varchar 40 No Natural ID for the call.

RECEIVED_DAY_ID varchar 40 No Day the call was

received; foreign key to

ARF_TIME_DAY.ID.

RECEIVED_TIME_ID number No Time the call was

received; foreign key to

ARF_TIME_TOD.ID.

CUSTOMER_ID number No Customer involved in the call;

foreign key to ARF_USER.ID.

AGENT_ID varchar 40 No Agent involved in the

call; foreign key to

ARF_IU_USER.ID.

68 4 Commerce Service Center Database Tables


END_DAY_ID varchar 40 No Day the call ended; foreign key

to ARF_TIME_DAY.ID.

END_TIME_ID number No Time the call ended; foreign key

to ARF_TIME_TOD.ID.

TOTAL_CALL_TIME_SECONDS number No Duration of the call in seconds.

Commerce Service Center ERD

5 Knowledge Database Tables 69

5 Knowledge Database Tables

This chapter describes the tables in the ATG data warehouse that are used exclusively by Oracle ATG Web

Knowledge Manager. Tables are created with the service_datawarehouse.sql script. Knowledge reports

also make use of the tables described in the Common Database Tables (page 3) chapter.


KDW_CONTROL (page 69)

KDW_SOLNCLASS_DIM (page 70)

KDW_SOLNSTATUS_DIM (page 70)

KDW_AUD_DIM (page 70)

KDW_ACT_DIM (page 71)

KDW_OWNGROUP_DIM (page 71)

KDW_SOLN_DIM (page 71)

KDW_SOLN_AUD (page 73)

KDW_SOLN_TOPIC (page 73)

KDW_SESSACTPK_FACT (page 73)

KDW_PSESSACTPK (page 74)

KDW_SACTTOTPK_FACT (page 74)

KDW_PSACTTOTPK (page 75)

KDW_AGENTACT_FACT (page 75)

KDW_SOLNACT_FACT (page 76)

Knowledge ERD (page 77)

KDW_CONTROL

The control record is used by the atg.reporting.summary.ReportSummaryService. It stores the time that

the last audit event was read by the summarization process. It contains the following columns:

70 5 Knowledge Database Tables



LAST_REPORT_TIME timestamp Yes Time the most recent report was

run.

KDW_SOLNCLASS_DIM

This table contains the list of solution classes. It includes the following columns:



NAME_EN varchar 255 No Solution class name in English.

DESC_EN varchar 255 Yes Solution class description in English.

KDW_SOLNSTATUS_DIM

This table contains the list of solution status options. It contains the following columns:



NAME_EN varchar 255 No Name of the status in English.

KDW_AUD_DIM

This table contains the list of audiences. It contains the following:





NAME_EN varchar 255 No Name of the audience in English.

KDW_ACT_DIM

This table stores activities, which are shown in the Agent/Solution Activity reports. It contains the following:



NAME_EN varchar 255 No Activity name in English.

KDW_OWNGROUP_DIM

This table contains the list of owning groups. It includes the following:



NAME_EN varchar 255 No Owning group name in English.

ORGANIZATION_ID varchar 40 Yes Organization to which the group

belongs. Foreign key to the

ARF_UI_ORG.ORGANIZATION_ID

column.

KDW_SOLN_DIM

This table contains the list of solutions. It includes the following:





TITLE_EN varchar 2048 Yes Solution title.

CLASS_ID varchar 40 No Foreign key to the

KDW_SOLNCLASS_DIM.ID

column.

CHECKED_IN one-digit 1 No Flag indicating whether or not the

solution has been checked in.

DATE_CREATED timestamp No Date and time the solution was

created.

DATE_MODIFIED timestamp Yes Date and time the solution was

last modified.

DATE_DELETED timestamp Yes Date and time the solution was

deleted.

MODIFIED_BY_ID varchar 40 Yes User ID of the person who last

modified the solution. Foreign

key to the ARF_IU_USER.ID

column.

LAST_USE_DATE timestamp Yes Date and time the solution was

last used.

DELETED one-digit 1 Yes Indicates whether or not the

solution has been deleted.

1 = Yes

0 = No

STATUS_ID varchar 40 No Foreign key to the

KDW_SOLNSTATUS_DIM.ID

column.

OWNING_GROUP_ID varchar 40 Yes Foreign key to the

KDW_OWNGROUP_DIM.ID column.

PROFILE_ID varchar 40 No Foreign key to the

ARF_IU_USER.ID column.

BEST_BET one-digit 1 No Indicates whether or not the

solution is a Best Bet.

1 = Yes

0 = No

LANGUAGE_ID smallint No Foreign key to the

ARF_LANGUAGE.ID column.



USE_COUNT integer Yes The number of times that the

solution has been identified as a

recommended answer. This can

occur when an agent links a ticket

to the solution. It can also happen

when a self service user provides

positive feedback (four or five

stars) for the solution.

KDW_SOLN_AUD

This tables stores relationships between solutions and audiences. It includes the following:


SOLN_ID varchar 40 No Primary key component. Foreign key to the

KDW_SOLN_DIM.ID column.

AUD_ID varchar 40 No Primary key component. Foreign key to the

KDW_AUD_DIM.ID column.

KDW_SOLN_TOPIC

This table stores references between solutions and topics. It includes the following:


SOLN_ID varchar 40 No Primary key component. Foreign key to the

KDW_SOLN_DIM.ID column.

TOPIC_ID int No Primary key component. Refers to the

ARF_SEARCH_TOPIC.ID column.

KDW_SESSACTPK_FACT

This table stores facts about session activity peaks. It includes the following:



HOUR_ID varchar 40 No Hour in which events occurred.

Primary key component. Foreign key to

ARF_TIME_HOUR.ID column.

ORGANIZATION_ID varchar 40 No Primary key component. Foreign key to

ARF_IU_ORG.ID column.

NUM_EVENTS integer Yes Number of events occurring in this

hour. Session activity peak count.

KDW_PSESSACTPK

This is an intermediate table which is used for filling the KDW_SESSACTPK_FACT table. This table includes the

following:


HOUR_ID varchar 40 No Primary key component. Foreign

key to ARF_TIME_HOUR.ID

column.

TIME_AS_IS timestamp No Primary key component.

ORGANIZATION_ID varchar 40 No Primary key component. Foreign

key to ARF_IU_ORG.ID column.

NUM_EVENTS integer Yes Number of events that occurred.

Session activity peak count.

KDW_SACTTOTPK_FACT

This table records information about total session activity, without reference to organizations such as in

KDW_SESSACTPK_FACT. It includes the following:


HOUR_ID varchar 40 No Hour in which the activity took

place. Primary key. Foreign key to




NUM_EVENTS integer Yes Number of events. Session activity peak

count.

KDW_PSACTTOTPK

This is an intermediate table, which is used for filling the KDW_SACTTOTPK_FACT table. This table includes the

following:


HOUR_ID varchar 40 No Hour in which the activity took place.



TIME_AS_IS timestamp No Primary key component.

NUM_EVENTS integer Yes Session activity peak count.

KDW_AGENTACT_FACT

This table stores facts about agent activities. It includes the following:


PROFILE_ID varchar 40 No Foreign key to ARF_IU_USER.ID column.


ACTIVITY_ID varchar 40 No Identifies the activity the agent performed.


KDW_ACT_DIM.ID column.

HOUR_ID varchar 40 No The hour in which the activity took place.



NUM_EVENTS integer Yes Number of events.


KDW_SOLNACT_FACT

This table records facts about solution activities. It includes the following:


ACTIVITY_ID varchar 40 No Activity identifier. Primary key component.

Foreign key to KDW_ACT_DIM.ID column.

PROFILE_ID varchar 40 No Profile identifier. Primary key component.

Foreign key to ARF_IU_USER.ID column.

HOUR_ID varchar 40 No Hour identifier. Primary key component.

Foreign key to ARF_TIME_HOUR.ID

column.

SOLUTION_ID varchar 40 No Solution identifier. Primary key component.

Foreign key to KDW_SOLN_DIM.ID column.

NUM_EVENTS integer Yes Number of events


Knowledge ERD

6 Self Service Database Tables 79

6 Self Service Database Tables


Knowledge Manager Self Service. Tables are created with the service_datawarehouse.sql script. Oracle

ATG Web Knowledge Manager Self Service reports can also make use of the tables described in the Common

Database Tables (page 3) chapter.


SSVC_CONTROL (page 79)

SSVC_SESSINIT_FACT (page 80)

SSVC_ESCATM_FACT (page 80)

SSVC_DEESCATM_FACT (page 80)

SSVC_ESCCMP_FACT (page 81)

SSVC_DEESCSUC_FACT (page 81)

SSVC_DEESCUNS_FACT (page 82)

SSVC_SESSPROC (page 82)

Self Service ERD (page 83)

SSVC_CONTROL

This table is used by the atg.reporting.summary.ReportSummaryService. It stores the time that the last

audit event was read by the summarization process. It contains the following columns:



LAST_REPORT timestamp Yes Time the most recent report was run.

80 6 Self Service Database Tables

SSVC_SESSINIT_FACT

This table stores session initiation data.


SESSION_ID varchar 100 No Identifier; primary key.

SITE_ID smallint No The site from which the session was

initiated. Foreign key to ARF_SITE.ID.

HOUR_ID varchar 40 No Foreign key to ARF_TIME_HOUR.HOUR_ID.

NUM_EVENTS int No Number of sessions initiated within the

specified hour.

SSVC_ESCATM_FACT

This table stores information about attempted escalations.





HOUR_ID varchar 40 No Reference to ARF_TIME_HOUR.HOUR_ID.

NUM_EVENTS int No Number of escalations attempted within

the specified hour.

SSVC_DEESCATM_FACT

This table stores information about de-escalation attempts.








NUM_EVENTS int No Number of de-escalations attempted within

the specified hour.

SSVC_ESCCMP_FACT

This table stores information about escalations completed.






NUM_EVENTS int No Number of escalations completed within

the specified hour.

SSVC_DEESCSUC_FACT

This table stores information about successful de-escalation events.






NUM_EVENTS int No Number of successful de-escalations within

the specified hour.


SSVC_DEESCUNS_FACT

This table stores information about unsuccessful de-escalation events.






NUM_EVENTS int No Number of unsuccessful de-escalations

within the specified hour.

SSVC_SESSPROC

This internal helper table is not used for reporting. It records information used to track events in a session.


SESSION_ID varchar 100 No Session in which the process occurred.



PROCESS_ID varchar 40 No Name of a process, such as

DeescalationAttempted.

START_TIME timestamp Yes Start of processing.

END_TIME timestamp Yes End of processing.


Self Service ERD

7 Outreach Database Tables 85

7 Outreach Database Tables


Commerce Outreach. These tables are created by the <ATG10dir>/ACO10.1/ACO/sql/install/db_name/

data_warehouse_ddl.sql script. Outreach reports also make use of the tables described in the Common Database

Tables (page 3) chapter.


ARF_CAMPAIGN (page 85)

ARF_CAMPAIGN_STAGE (page 87)

ARF_CAMPAIGN_ACTION_TYPE (page 88)

ARF_CAMPAIGN_ACTION (page 88)

ARF_CAMPAIGN_EVENT (page 89)

ARF_LANDING_PAGE (page 90)

ARF_EMAIL_DOMAIN (page 91)

ARF_CAMPAIGN_ENTERED_FACT (page 91)

ARF_CAMPAIGN_ACTION_FACT_TYPE (page 92)

ARF_CAMPAIGN_ACTION_FACT (page 92)

ARF_CAMPAIGN_AUDIT_TRAIL_FACT (page 93)

Outreach ERD (page 94)

ARF_CAMPAIGN

This table contains information about Outreach campaigns.



NCAMPAIGN_ID varchar 40 No Natural key of

campaign.

86 7 Outreach Database Tables


SITE_ID smallint No The site that the

campaign is associated

with.

START_DATE datetime Yes Campaign start date.

END_DATE datetime Yes Campaign end date.

DISPLAY_NAME varchar 255 Yes Campaign display name.

DESCRIPTION varchar 1024 Yes Campaign description.

TARGET_AUDIENCE varchar 1024 Yes Campaign target

audience.

ESTIMATED_COST varchar 1024 Yes Campaign estimated

cost.

ESTIMATED_RESPONSE_RATE varchar 1024 Yes Campaign estimated

response rate.


updated.

RECORD_START_DATE timestamp Yes Date when the

information in this

warehouse record

became effective

RECORD_END_DATE timestamp Yes Date when the

information in this

warehouse record is no

longer effective.

MOST_RECENT one-digit No Indicates that this record

is the most recent.

0 = No

1 = Yes

DELETED one-digit No Indicates that this record

has been deleted.

0= No

1 = Yes


ARF_CAMPAIGN_STAGE

This table contains information about individual stages within Outreach campaigns. A stage is a step or a phase

in a campaign. Every campaign has an initial stage (also called the root stage) that defines the actions that begin

the campaign, for example sending an e-mail to customers or displaying content on a Web site. A campaign can

also have one or more child stages, which are triggered by customer responses to earlier campaign actions.



NSTAGE_ID varchar 40 No Natural key of the campaign

stage.

CAMPAIGN_ID integer No Campaign in which this stage

is included.

PARENT_EVENT_ID integer Yes A non-root stage can have a

parent event.

DISPLAY_NAME varchar 254 Yes Stage display name.

DESCRIPTION varchar 4000 Yes Stage description.


updated.



became effective



longer effective.


most recent.

0 = No

1 = Yes


been deleted.

0= No

1 = Yes


ARF_CAMPAIGN_ACTION_TYPE

This is a reference table containing action types that can be used in Outreach campaigns.



NTYPE_ID integer No Natural ID of the action type.

DISPLAY_NAME_EN varchar 255 Yes Action type display name.

ARF_CAMPAIGN_ACTION

Actions represent ATG Outreach activity, for example sending an e-mail to a group of customers or publishing

content to a Web site.



NACTION_ID varchar 40 No Natural key of the action.

PARENT_STAGE_ID integer Yes Foreign key to

ARF_CAMPAIGN_STAGE.ID.

TYPE_ID smallint No Foreign key to

ARF_CAMPAIGN_ACTION_TYPE_ID.

POS_INDEX integer No Position index; indicates the

sequence of actions within a stage.

DISPLAY_NAME varchar 254 Display name of the action.

DESCRIPTION varchar 4000 Description of the action.

RECORD_LAST_UPDATE timestamp Yes Date the record was last updated.

RECORD_START_DATE timestamp Yes Date when the information in this

warehouse record became effective

RECORD_END_DATE timestamp Yes Date when the information in this

warehouse record is no longer

effective.



MOST_RECENT one-digit No Indicates that this record is the most

recent.

0 = No

1 = Yes

DELETED one-digit No Indicates that this record has been

deleted.

0= No

1 = Yes

ARF_CAMPAIGN_EVENT

Events represent the customer behavior that you want to identify and use as a trigger for the next activity in a

campaign. Logging into a Web site, changing a profile, and clicking a specified link are examples of events.



NEVENT_ID varchar 40 No Natural key of event

PARENT_ACTION_ID integer Yes Foreign key to

ARF_CAMPAIGN_ACTION.ID.

TYPE varchar 254 Yes Campaign event types include

DISPLAY_NAME varchar 254 yes Event display name.

DESCRIPTION varchar 4000 Yes Event description.


updated.



effective



longer effective.




most recent.

0 = No

1 = Yes


been deleted.

0= No

1 = Yes

ARF_LANDING_PAGE

E-mails that you send to the targets of your campaigns can include links to pages on your Web sites. A landing

page is the page that appears when a user follows one of these links.



NLANDING_PAGE_ID varchar 40 No Natural key of landing page.

DISPLAY_NAME varchar 254 yes Landing page display name.

DESCRIPTION varchar 4000 Yes Landing page description.


updated.



became effective



longer effective.


most recent.

0 = No

1 = Yes




been deleted.

0= No

1 = Yes

ARF_EMAIL_DOMAIN

Stores domain information based on users’ email addresses.



DOMAIN_SUFFIX varchar 255 No The portion of the user’s

email address following the

@ symbol.

DISPLAY_NAME varchar 255 By default, same as

DOMAIN_SUFFIX, but this

can be configured in the

application.

ARF_CAMPAIGN_ENTERED_FACT

This table contains information about campaigns that have been entered by users.



CAMPAIGN_ID integer No Foreign key to ARF_CAMPAIGN.ID.

PARTICIPANT_ID integer No Foreign key to ARF_USER.ID.

SEGMENT_CLUSTER_ID integer No Foreign key to ARF_SEGCLSTR.ID.

DAY_ID varchar No Foreign key to ARF_TIME_DAY.ID.

TIME_ID integer No Foreign key to ARF_TIME_TOD.ID.


ARF_CAMPAIGN_ACTION_FACT_TYPE

Records whether the action was email clicked, email opened, soft bounce, hard bounce, etc.



NTYPE_ID smallint No Natural key of type.

DISPLAY_NAME_EN varchar 255 Yes Type name in English.

ARF_CAMPAIGN_ACTION_FACT

This table stored the individual actions performed by users, such as clicking on an email.


Allowed

Description



STAGE_ID integer No Foreign key to ARF_CAMPAIGN_STAGE.ID.

ACTION_ID integer No Foreign key to




DOMAIN_ID integer Yes Foreign key to ARF_EMAIL_DOMAIN.ID.

TYPE_ID smallint No Foreign key to

ARF_CAMPAIGN_ACTION_FACT_TYPE.ID.

LANDING_PAGE_ID integer Yes Foreign key to ARF_LANDING_PAGE.ID.

DAY_ID varchar 40 No Foreign key to ARF_TIME_DAY.ID.



ARF_CAMPAIGN_AUDIT_TRAIL_FACT

This table traces a user’s path through an Outreach campaign.




STAGE_ID integer No Foreign key to

ARF_CAMPAIGN_STAGE.ID.

ACTION_ID integer No Foreign key to


EVENT_ID integer No Foreign key to

ARF_CAMPAIGN_EVENT.ID.



DAY_ID varchar 40 No Foreign key to ARF_TIME_DAY.ID.


LABEL varchar 254 Yes Campaign authors can assign a

label for a given event.


Outreach ERD

8 Search Database Tables 95

8 Search Database Tables

This chapter describes the tables in the ATG data warehouse that are used exclusively by Oracle ATG

Web Commerce Search. These tables are created by the search_datawarehouse_ddl.sql and

dcs_search_ddl.sql scripts. Oracle ATG Web Commerce Search reports also make use of the tables described

in the Common Database Tables (page 3) chapter.


ARF_SEARCH_PROJECT (page 96)

ARF_SEARCH_ENVIRONMENT (page 97)

ARF_QUERY_TYPE (page 98)

ARF_CONTENT (page 98)

ARF_SEARCH_TOPIC (page 99)

ARF_TOPIC_GROUP (page 100)

ARF_TOPIC_GROUP_MBRS (page 100)

ARF_WORD (page 101)

ARF_WORD_GROUP (page 101)

ARF_WORD_GROUP_MBRS (page 101)

ARF_DICTIONARY_ADAPTER (page 102)

ARF_CUSTOM_TERM (page 102)

ARF_CUSTTRM_GRP (page 103)

ARF_CUSTTRM_GRP_MBRS (page 103)

ARF_FINDER_TERM (page 103)

ARF_FINDTRM_GRP (page 104)

ARF_FINDTRM_GRP_MBRS (page 104)

ARF_NULL_TERM (page 105)

ARF_NULLTRM_GRP (page 105)

ARF_NULLTRM_GRP_MBRS (page 105)

96 8 Search Database Tables

ARF_NULX_TERM (page 106)

ARF_NULXTRM_GRP (page 106)

ARF_NULXTRM_GRP_MBRS (page 106)

ARF_PROFILE_TYPE (page 107)

ARF_SEARCH_CONFIG (page 107)

ARF_SEARCH_RULE_TYPE (page 108)

ARF_SEARCH_RULE (page 108)

ARF_SEARCH_RULE_GRP (page 109)

ARF_SEARCH_RULE_GRP_MBRS (page 110)

ARF_SRCH_SITE_CONSTR (page 110)

ARF_SRCH_SITE_CONSTR_MBRS (page 111)

ARF_QUERY (page 111)

ARF_VIEW_CONTENT (page 113)

ARF_SEARCH_SITE_VISIT (page 114)

Search ERD (page 116)

ARF_SEARCH_PROJECT

This table contains information about the Search projects configured in Search Administration.



NPROJECT_ID varchar 40 No Natural ID of project.

NAME varchar 254 No Project name in the default

language.

NAME_EN varchar 254 Yes Project name in English.


updated.



effective





longer effective.


most recent.

0 = No

1 = Yes

Default value is 1.


been deleted.

0= No

1 = Yes

Default value is 0.

ARF_SEARCH_ENVIRONMENT

This table contains information about the Search environments used to index content and return answers to end

users.



NENVIRONMENT_ID varchar 40 No Natural key of environment.

NAME varchar 254 No Environment name in the

default language.

NAME_EN varchar 254 Yes Environment name in English.


updated.



effective





longer effective.


most recent.

0 = No

1 = Yes


been deleted.

0= No

1 = Yes

PROJECT_ID smallint No Foreign key to

ARF_SEARCH_PROJECT.ID.

ARF_QUERY_TYPE

Reference table containing the different types of queries end users can issue. Types include: Unspecified, Simple

Search, Browse, Structured Search, Similar Doc Search, and Categorize Search.



NTYPE_ID varchar 40 No Natural key of query type.

NAME varchar 40 No Name of the query type in the

default language.

NAME_EN varchar 40 Yes Name of the query type in

English.

ARF_CONTENT

Stores information about the content returned to end users as the result of their search.




TITLE varchar 500 Yes Content title.

URL_KEY varchar 254 No Hash of the full URL plus first 200

characters of the URL.

URL varchar 2000 No URL of the content retrieved.

CONTENT_TYPE varchar 100 No Doc Type or for repository items, the

repository item descriptor name

ARF_SEARCH_TOPIC

Stores information about topics configured in the ATG Search Workbench.



NTOPIC_ID varchar 40 No Natural key of topic.

PARENT_TOPIC_ID integer Yes ID of parent topic from this table.

NAME varchar 254 No Topic name in the default

language.

NAME_EN varchar 254 Yes Topic name in English.

DESCRIPTION varchar 1000 Yes Topic description in the default

language.

DESCRIPTION_EN varchar 1000 Yes Topic description in English.



effective



longer effective.

RECORD_LAST_UPDATE timestamp Yes Date this record was last

updated.




most recent.

0 = No

1 = Yes

Default value is 1.


been deleted.

0= No

1 = Yes

Default value is 0.

TOPIC_PATH varchar 4000 Yes Path to this topic in the topic

taxonomy.

ARF_TOPIC_GROUP

This table contains information about topics used in end user searches. Topics that appear together in a query

are considered a group.



NAME varchar 254 No Topic group name.


LENGTH smallint No Size of the topic group.

ARF_TOPIC_GROUP_MBRS

This table relates topic groups to topics.



TOPIC_GROUP_ID integer No Foreign key to ARF_TOPIC_GROUP.ID;


TOPIC_ID integer No Foreign key to ARF_SEARCH_TOPIC.ID;


ARF_WORD

This table stores individual unknown words, as determined by the Search engine.



WORD varchar 100 No The unknown word

submitted as part of the

query.

ARF_WORD_GROUP

This table records unknown words in a user query. Words that appear together in a query are considered a

group.



NAME varchar 254 No Name of the word group.


NUM_WORDS smallint No Size of the word group.

ARF_WORD_GROUP_MBRS

This table relates words to word groups.



WORD_GROUP_ID smallint No Foreign key to ARF_WORD_GROUP.ID;


WORD_ID integer No Foreign key to ARF_WORD.ID; primary

key component.

ARF_DICTIONARY_ADAPTER

This table provides a list of all of the adapters provided as part of ATG Search. For information and a list of

provided adapters, see the Adapters section of the Query Component Reference chapter in the ATG Search Query

Guide.



NAME varchar 200 No Name of the dictionary

adapter.

ARF_CUSTOM_TERM

This table records custom terms that appear in end user queries, and the adapter that includes that term.



NAME varchar 100 No Custom term appearing in

the query.

ADAPTER_ID smallint No Foreign key to

ADAPTER_ID.ID column.


ARF_CUSTTRM_GRP

This table contains information about custom terms used in end user searches. Custom terms that appear

together in a query are considered a group.



NAME varchar 254 No Custom term group name.


LENGTH smallint No Size of the custom term

group.

ARF_CUSTTRM_GRP_MBRS

This table relates the custom terms to custom term groups.


CUSTOM_TERM_GROUP_ID int No Foreign key to

ARF_CUSTTRM_GROUP.ID; primary

key component.

CUSTOM_TERM_ID int No Foreign key to

ARF_CUSTOM_TERM.ID; primary

key component.

ARF_FINDER_TERM

A finder term is a word that does not appear in the ATG Search dictionary, but which Search has identified as

being a word. Common examples include alpha-numeric combinations and product codes. This table records

instances of finder terms that appear in end user searches.





NAME varchar 100 No The finder word used in

the search.

ARF_FINDTRM_GRP

This table contains information used to group individual finder terms for reporting purposes. Finder terms that

occur together in a query are considered a group.



NAME varchar 254 No Finder term group name.


LENGTH smallint No Size of the finder term

group.

ARF_FINDTRM_GRP_MBRS

This table is used to link finder terms with finder term groups.


FINDER_TERM_GROUP_ID int No Foreign key to

ARF_FINDTRM_GROUP.ID; primary

key component.

FINDER_TERM_ID int No Foreign key to

ARF_FINDER_TERM.ID; primary

key component.


ARF_NULL_TERM

A null term is one where neither the term itself nor any related terms (as defined in the Search thesaurus)

appears in the indexed content. This table records instances of null terms that appear in end user searches.



NAME varchar 100 No Null term used in the end

user search.

ARF_NULLTRM_GRP

This table is used to group null terms for reporting. Null terms that occur together in a query are considered a

group.



NAME varchar 254 No Null term group name.


LENGTH smallint No Size of the null term group.

ARF_NULLTRM_GRP_MBRS

This table is used to link null terms with null term groups.


NULL_TERM_GROUP_ID int No Foreign key to

ARF_NULLTRM_GROUP.ID; primary

key component.

NULL_TERM_ID int No Foreign key to

ARF_NULL_TERM.ID; primary key

component.


ARF_NULX_TERM

A nulx term is one that does not itself appear in the indexed content, but related terms do. This table records

instances of nulx terms that appear in end user searches.



NAME varchar 100 No Nulx term used in the end

user search.

ARF_NULXTRM_GRP

This table is used to group nulx terms for reporting. Nulx terms that occur together in a query are considered a

group.



NAME varchar 254 No Null term group name.


LENGTH smallint No Size of the null term group.

ARF_NULXTRM_GRP_MBRS

This table is used to link nulx terms with nulx term groups.


NULX_TERM_GROUP_ID int No Foreign key to

ARF_NULXTRM_GRP.ID; primary

key component.

NULX_TERM_ID int No Foreign key to

ARF_NULX_TERM.ID; primary key

component.


ARF_PROFILE_TYPE

This table references the repositories in which user profiles can be located.



REPOSITORY_NAME varchar 40 No Name of the repository.

ARF_SEARCH_CONFIG

This table contains a list of search configurations. Search configurations are used in ATG Merchandising.



NSEARCH_CONFIG_ID varchar 40 No Natural key of the search

configuration.

NAME varchar 254 Yes Name of the search

configuration.

DESCRIPTION varchar 254 Yes Description of the search

configuration.



became effective.



longer effective.


updated.

MOST_RECENT one-digit No Indicates that this record is

the most recent.

0 = No

1 = Yes

Default value is 1.




been deleted.

0= No

1 = Yes

Default value is 0.

ARF_SEARCH_RULE_TYPE

This table contains a list of search rule types to be used in search configurations. Search configurations are used

in ATG Merchandising.



NSEARCH_RULE_TYPE_ID varchar 40 No Natural key of the search

rule type.

NAME varchar 254 No Name of the search

rule type in the default

language.

NAME_EN varchar 254 Yes Name of the search rule

type in English.

ARF_SEARCH_RULE

This table contains a list of rules used in search configurations. Search configurations are used in ATG

Merchandising.



NSEARCH_RULE_ID varchar 40 No Natural key of the rule.

NAME varchar 254 Yes Rule name.



DESCRIPTION varchar 254 Yes Rule description.

RULE_TYPE_ID smallint No Foreign key to

ARF_SEARCH_RULE_TYPE.ID

column.



effective



longer effective.


updated.


most recent.

0 = No

1 = Yes

Default value is 1.


been deleted.

0= No

1 = Yes

Default value is 0.

ARF_SEARCH_RULE_GRP

This table is used to group search rules that occur together in a query.



NAME varchar 254 No Rule group name.




LENGTH smallint No Size of the rule group.

ARF_SEARCH_RULE_GRP_MBRS

This table links search rules with search rule groups.


SEARCH_RULE_GROUP_ID int No Foreign key to

ARF_SEARCH_RULE_GRP.ID;


SEARCH_RULE_ID int No Foreign key to

ARF_SEARCH_RULE.ID; primary

key component.

ARF_SRCH_SITE_CONSTR

The ARF_SRCH_SITE_CONSTR table stores information about search site constraint groups. A search site

constraint group is one of the possible combinations of sites that a user may select when performing a search.

For example, if you have two registered sites, a user may choose to constrain a search to one site, the other site,

or both sites. These would be three search groups.


ID integer No Identifier; primary key

NAME varchar 254 No The name of the search site

constraint group. This is a

concatenation of the names of

each site in the group.

HASH_VALUE varchar 254 No The values in this column are used

during data loading.

LENGTH smallint No The number of sites in the group


ARF_SRCH_SITE_CONSTR_MBRS

The ARF_SRCH_SITE_CONSTR_MBRS table contains references to the sites that are part of each search site

constraint group in the ARF_SRCH_SITE_CONSTR table.

Site identifiers may occur in the SITE_ID column multiple times; one for each search site constraint group the

site is a member of.


SITE_CONSTR_ID integer No One of the search site

constraint groups that a site

is a part of. Foreign key to

ARF_SRCH_SITE_CONSTR.ID.

SITE_ID smallint No The site that is part of the group

indicated in the SITE_CONSTR_ID

column. Foreign key to

ARF_SITE.ID.

ARF_QUERY

Stores queries submitted to ATG Search; that is, the end user’s question after preliminary processing has taken

place.


Allowed

Description


QUERY_TIMESTAMP timestamp Yes The date and time the query took

place.

QUERY_DAY_ID varchar 40 No Foreign key to

ARF_TIME_DAY.ID.

QUERY_TIME_ID integer No Foreign key to

ARF_TIME_TOD.ID.

NQUERY_ID varchar 40 No Natural ID of the query.

EXTERNAL_PROFILE_ID integer No Foreign key to ARF_USER.ID.

INTERNAL_PROFILE_ID varchar 40 No Foreign key to ARF_IU_USER.ID.

PROFILE_TYPE_ID smallint No Foreign key to

ARF_PROFILE_TYPE.ID.



Allowed

Description

SEARCH_ENVIRONMENT_ID smallint No Foreign key to

ARF_SEARCH_ENVIRONMENT.ID.

LANGUAGE_ID smallint No Foreign key to

ARF_LANGUAGE.ID.

QUERY_TYPE_ID tinyint No Foreign key to

ARF_QUERY_TYPE.ID.

QUESTION_ID integer No Foreign key to

ARF_QUESTION.ID.

SEGCLSTR_ID integer No Foreign key to

ARF_SEGCLSTR.ID.


ARF_DEMOGRAPHIC.ID.

SITE_VISIT_ID bigint No Foreign key to

ARF_SITE_VISIT.ID.

WORD_GROUP_ID integer No Foreign key to

ARF_WORD_GROUP.ID.

CUSTOM_TERM_GROUP_ID integer No Foreign key to

ARF_CUSTTRM_GRP.ID.

FINDER_TERM_GROUP_ID integer No Foreign key to

ARF_FIND_TRM_GRP.ID.

NULL_TERM_GROUP_ID integer No Foreign key to

ARF_NULL_TRM_GRP.ID.

NULX_TERM_GROUP_ID integer No Foreign key to

ARF_NULX_TRM_GRP.ID.

TOPIC_GROUP_ID integer No Identifies a question

topic. Foreign key to

ARF_TOPIC_GROUP.ID.

SELECTED_TOPIC_GROUP_ID integer No Identifies a constraint

topic. Foreign key to

ARF_TOPIC_GROUP.ID.

SEARCH_CONFIG_ID smallint No Foreign key to

ARF_SEARCH_CONFIG.ID.

SEARCH_RULE_GROUP_ID integer No Foreign key to

ARF_SEARCH_RULE_GRP.ID.

RESPONSE_TIME integer No Response time of Search engine

in ms.



Allowed

Description

TOP_SCORE integer No Top score of returned results.

RESULTS_COUNT integer No Count of results for this query.

LAST_SELECTED one-digit No Indicates whether this is the final

query in the session.

0 = No

1 = Yes

SESSION_ID varchar 128 Yes ID of the user session.

SITE_ID smallint No Foreign key to ARF_SITE.ID.

SITE_CONSTR_ID integer No Foreign key to

ARF_SRCH_SITE_CONSTR.ID.

ARF_VIEW_CONTENT

Stores view content activities that are submitted to ATG Search. A view content activity occurs when a user

performs a query and clicks on a link for any result to see its details.


Allowed

Description


VIEW_TIMESTAMP timestamp Yes The date and time that a user

views search result content.

VIEW_DAY_ID varchar 40 No Foreign key to

ARF_TIME_DAY.ID.

VIEW_TIME_ID integer No Foreign key to

ARF_TIME_TOD.ID.




ARF_LANGUAGE.ID.

CONTENT_ID integer No Foreign key to ARF_CONTENT.ID.

QUERY_ID integer No Foreign key to ARF_QUERY.ID.



Allowed

Description






ARF_SEGCLSTR.ID.


ARF_DEMOGRAPHIC.ID.


ARF_SITE_VISIT.ID.

TOPIC_GROUP_ID integer No Foreign key to

ARF_TOPIC_GROUP.ID.

LAST_VIEWED one-digit No Indicates whether this content

item is the last item viewed by the

user

SESSION_ID varchar 128 Yes ID of the user session during

which a user viewed content from

search results

SITE_ID smallint No The site on which a user viewed

content from search results.


ARF_SEARCH_SITE_VISIT

The ARF_SEARCH_SITE_VISIT table stores information about search site visits. These activities are fired when

users perform any search against a particular environment.



SSV_TIMESTAMP timestamp Yes The date and time that a user

began interacting with the search

engine.



SSV_DAY_ID varchar 40 No Foreign key to

ARF_TIME_DAY.ID.

SSV_TIME_ID integer No Foreign key to

ARF_TIME_TOD.ID.








ARF_SEGCLSTR.ID.


ARF_DEMOGRAPHIC.ID.


ARF_SITE_VISIT.ID.


ARF_LANGUAGE.ID.

SESSION_ID varchar 128 Yes Session ID of the site visit.

SITE_ID smallint No The site at which the visit


ARF_SITE.ID.


Search ERD

Index 117

Index

AATG Commerce

tables, 39

ATG Commerce Service Center

tables, 67

ATG Knowledge

tables, 69

ATG Outreach

tables, 85

ATG Search

tables, 95

ATG Self Service

tables, 79

Ccurrency table, 34

Ddata model, 1

data warehouse, 1

demographic tables, 15

Eexternal user tables, 12

Iinternal user tables, 10

Pplatform tables, 3

Qquestion tables, 23

Rreferrer table, 35

registration table, 36

Ssegment tables, 20

site table, 26

site visit table, 28

site visits

duration, 31

sites

unregistered, 28

stimulus tables, 22

Ttime tables, 3

Uunregistered sites, 28

users

external, tables for, 12

internal, tables for, 10

118 Index

atg data warehouse guide - product version: 10.1 - oracle help

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