displays2go: one year later - western computer · displays2go: one year later case study....

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WESTERNCOMPUTER.COM OXNARD, CA | 805.581.5020 KEY BENEFITS Improved Business Intelligence Expanding Sales Without Increasing Resources Achievement of Sustainability Goals OUR PARTNERSHIP One year after partnering with Western Computer to deploy Microsoft Dynamics NAV, Displays2go continues to benefit from utilizing a leading ERP platform to run the business. Displays2go implemented Dynamics NAV as part of a multi-year digital transformation strategy. The new ERP system created a solid foundation to support the continued transformation of the business while simultaneously supporting the company’s growth. “We’ve advanced well beyond learning how to use the system to now fully leveraging the information in Dynamics NAV to transform how we run the business,” says Erol Fikri, Director of Supply Chain and Logistics. IMPROVING BUSINESS INTELLIGENCE TO GAIN NEW INSIGHTS Since the initial implementation, Displays2go has integrated Dynamics NAV with Microsoft Power BI. The analytical tool enables managers to extract information to forecast customer demand. This helps the company to make sure that it keeps the right amount of inventory in stock—not too much and not too little. “Gaining this capability is key because providing a wide variety of quick ship items is at the core of our mission to connect people and brands,” says Lenny Volynsky, the Business Systems Manager for Displays2go. “Pre-stocking the right amount of inventory is critical in making sure we close on sales during the key buying moment, which is fleeting when customers are online. They are likely to look elsewhere if you don’t have the products they want on-hand.” EXPANDING SALES WITHOUT INCREASING RESOURCES Displays2go decided to deploy Dynamics NAV as the company was rapidly growing. With a powerful ERP platform to run finances and process orders as well as to streamline customer service, the supply chain, production, and distribution, the company has expanded its sales volume without significantly adding to the headcount. “We now have an ERP platform that will support our growth,” says Volynsky. “Western Computer and Dynamics NAV have helped us improve business processes so we can more easily increase production and revenue while limiting the number of people we need to add to support that growth.” CASE STUDY: DISPLAYS2GO INDUSTRY: DISTRIBUTION REGION: NORTH AMERICA “We now have an ERP platform that will support our growth. Western Computer and Dynamics NAV have helped us improve business processes so we can more easily increase production and revenue...” - Lenny Volynsky Displays2go Business Systems Manager DISPLAYS2GO: ONE YEAR LATER CASE STUDY

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Page 1: DISPLAYS2GO: ONE YEAR LATER - Western Computer · displays2go: one year later case study. westerncomputer.com oxnard, ca | 805.581.5020 $7,000 $6,000 $5,000 $4,000 $3,000 $2,000 $1,000

WESTERNCOMPUTER.COM OXNARD, CA | 805.581.5020

KEY BENEFITS

Improved Business Intelligence

Expanding Sales Without Increasing Resources

Achievement of Sustainability Goals

OUR PARTNERSHIPOne year after partnering with Western Computer to deploy Microsoft Dynamics

NAV, Displays2go continues to benefit from utilizing a leading ERP platform to run

the business. Displays2go implemented Dynamics NAV as part of a multi-year digital

transformation strategy. The new ERP system created a solid foundation to support

the continued transformation of the business while simultaneously supporting the

company’s growth. “We’ve advanced well beyond learning how to use the system to

now fully leveraging the information in Dynamics NAV to transform how we run the

business,” says Erol Fikri, Director of Supply Chain and Logistics.

IMPROVING BUSINESS INTELLIGENCE TO GAIN NEW INSIGHTSSince the initial implementation, Displays2go has integrated Dynamics NAV with

Microsoft Power BI. The analytical tool enables managers to extract information to

forecast customer demand. This helps the company to make sure that it keeps the right

amount of inventory in stock—not too much and not too little.

“Gaining this capability is key because providing a wide variety of quick ship items

is at the core of our mission to connect people and brands,” says Lenny Volynsky, the

Business Systems Manager for Displays2go. “Pre-stocking the right amount of inventory

is critical in making sure we close on sales during the key buying moment, which is

fleeting when customers are online. They are likely to look elsewhere if you don’t have

the products they want on-hand.”

EXPANDING SALES WITHOUT INCREASING RESOURCESDisplays2go decided to deploy Dynamics NAV as the company was rapidly growing.

With a powerful ERP platform to run finances and process orders as well as to streamline

customer service, the supply chain, production, and distribution, the company has

expanded its sales volume without significantly adding to the headcount.

“We now have an ERP platform that will support our growth,” says Volynsky. “Western

Computer and Dynamics NAV have helped us improve business processes so we can

more easily increase production and revenue while limiting the number of people we

need to add to support that growth.”

CASE STUDY:

DISPLAYS2GO

INDUSTRY:

DISTRIBUTION

REGION:

NORTH AMERICA

“We now have an ERP platform that will support our growth. Western Computer and Dynamics NAV have helped us improve business processes so we can more easily increase production and revenue...”

- Lenny VolynskyDisplays2go Business Systems Manager

DISPLAYS2GO: ONE YEAR LATERCASE STUDY

Page 2: DISPLAYS2GO: ONE YEAR LATER - Western Computer · displays2go: one year later case study. westerncomputer.com oxnard, ca | 805.581.5020 $7,000 $6,000 $5,000 $4,000 $3,000 $2,000 $1,000

WESTERNCOMPUTER.COM OXNARD, CA | 805.581.5020

$7,000

$6,000

$5,000

$4,000

$3,000

$2,000

$1,000

$0OCT15 NOV15 DEC15 JAN16 FEB16 MAR16 APR16 MAY16 JUN16 JUL16 AUG16 SEP16 OCT16 NOV16 DEC16 JAN17 FEB17 MAR17 APR17 MAY17

PAPER PURCHASE

TONER PURCHASE

DYNAMICS NAV IMPLEMENTATION

PLAYING A KEY ROLE IN SUSTAINABILITYUsing Dynamics NAV has also helped Display2go achieve their sustainability goals.

Displays2go transformed from a company that relied heavily on paperwork to manage

and coordinate workflow processes to one that now utilizes hardly any paper at all.

“We used to spend roughly $45,000 every year on paper and toner,” Fikri

reveals. “Those expenses have decreased +95%. Without paperwork to

handle, we’re also more efficient in the way we process orders and invoices.

That gets products out the door faster and speeds up cash flow.”

CASE STUDY:

DISPLAYS2GO

INDUSTRY:

DISTRIBUTION

REGION:

NORTH AMERICA

“We used to spend roughly $45,000 every year on paper and toner. Those expenses have decreased +95%. Without paperwork to handle, we’re also more efficient in the way we process orders and invoices. That gets products out the door faster and speeds up cash flow.”

- Erol Fikri

Director of Supply Chain and Logistics

DISPLAYS2GOCASE STUDY

Page 3: DISPLAYS2GO: ONE YEAR LATER - Western Computer · displays2go: one year later case study. westerncomputer.com oxnard, ca | 805.581.5020 $7,000 $6,000 $5,000 $4,000 $3,000 $2,000 $1,000

WESTERNCOMPUTER.COM OXNARD, CA | 805.581.5020

SINGLE SOURCE OF DATA DRIVES SMOOTH BUSINESS PROCESSESAnother key payoff comes from having a single source of data to refer to as

everyone in the company performs their jobs. Previously, systems were not

connected, and the Displays2go staff had to reconcile spreadsheets often.

“But with everyone now looking at the same numbers and reports

generated from Dynamics NAV data, we don’t waste time fulfilling orders

or forecasting future needs based on outdated information,” Fikri says.

“Everyone in the company can see what other departments are doing and

the business orders we are processing for each customer. That helps us get

things right so that the business continues to function smoothly.”

COLLABORATING WITH A PARTNER TO GUIDE THE WAYWestern Computer continues to help Displays2go to expand its use of Dynamics

NAV as an electronic data interchange (EDI) connection has been established

with freight carriers to upload invoices electronically, rather than Displays2go

having to key them in. “This is a great example of how Western Computer

collaborates closely with us to help discover new ways to run our business more

effectively,” Volynsky says. “We plan to set up EDI with more of our vendors,

and we’re now implementing optical character recognition (OCR) software to

improve warehouse workflows. It’s great to have a partner like Western Computer

by our side to guide us along the way as we deploy new technologies.”

CASE STUDY:

DISPLAYS2GO

INDUSTRY:

DISTRIBUTION

REGION:

NORTH AMERICA

“Expanding the use of Dynamics NAV is a great example of how Western Computer collaborates closely with us to help discover new ways to run our business more effectively.”

-Lenny Volynsky

Displays2go Business Systems Manager

DISPLAYS2GOCASE STUDY