digital marketing. what is digital marketing? applying digital technologies which create online...

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Digital Marketing Digital Marketing

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Digital MarketingDigital Marketing

What is Digital Marketing?

Applying digital technologies which Applying digital technologies which create online communication create online communication

channels to marketchannels to market

What is Digital Marketing?

Web Email Databases

Mobile / wireless Digital TV Blogs

Feeds Video / Podcasts Social Networking

Digital MarketingDigital Marketing

For a business,For a business, the sole purpose is to increase the sole purpose is to increase

sales and profitabilitysales and profitability

One of the greatest example in One of the greatest example in recent times isrecent times is

A B

Brand PowerBrand Power

Brand PowerBrand Power

Marketing has changed......... for good!

Benefits of Digital Marketing

PROVIDES NEW CHANNELS OF PROVIDES NEW CHANNELS OF COMMUNICATION COMMUNICATION (CREATE A DIALOGUE)(CREATE A DIALOGUE)

What is it? From this....What is it? From this....

Digital Eco System

Social Media

Quiz

Can you ignore power of Facebook, YouTube / Vimeo and Twitter? Do you think organizations have separate marketing budgets for the same?

Other Benefits of Digital Marketing

• Cost Effective• Fast• Flexible• National and International• Retain Customer Loyalty• Direct, there does not have to be a

connection to third parties• YOU CAN MEASURE ITS IMPACT!!

Digital Marketing Mix

E-Business

Product

Price

Place

Promotion Measurement

Processes

Eyes and Ears

Partnerships

E-MarketingCommunications Tools

1. Search Marketing

2. Online PR

3. Online Partnerships

4. Viral Marketing

5. Permission BasedEmail Marketing

6. Tracking & Analytics COMPANY

WEBSITE

Four Key Stages of Customer Relationship by Level of Intensity

Leve

l of

Inte

nsity

Stages of Customer Relationships

Awareness Exploration Commitment Dissolution

IntensityIntensity

Internet Marketing Mix

Branding

Product Pricing Communication Community Distribution

Impact of the 2Is on the Internet Marketing Mix

Branding

Product Pricing

Individual

Communication DistributionCommunity

Interactivity

The Marketspace Matrix

Relationship Stages Awareness Exploration Commitment Dissolution

Product

Price

Communication

Community

Distribution

Cate

gorie

s of

Lev

ers

BrandingBranding can also

accentuate (or lessen) the impact of the levers in

each cell

Branding can also accentuate (or lessen) the

impact of the levers in each cell

The 2Is should influence the design of each cell in

the matrix

The 2Is should influence the design of each cell in

the matrix