digiday presents the brand investment report

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© 2013 Storyline Development. Proprietary and Confidential. All Rights Reserved DIRECTION.ACCELERATION BRAND INVESTMENT REPORT 2013 Confidential & Proprietary

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Researcher Evan Neufeld will present the findings of Digiday's inaugural report, which examines how Fortune 500 brands and their CMOS are navigating the increasingly complicated digital marketplace. He will identify key emerging trends, as well as best and worst practices, and make recommendations for agencies and publishers who want to know where brands will be putting their money in 2013 and beyond. Presenter: Evan Neufeld, principal analyst and co-founder, Storyline Development @mobilewallah

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Page 1: Digiday Presents the Brand Investment Report

BRANDINVESTMENT

REPORT

2013

Confidential & Proprietary

Page 2: Digiday Presents the Brand Investment Report

PAST,PRESENT &

FUTURETRENDS

Page 3: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

Table of Contents

1. Methodology: What, Who, & Why

2. Key Findings Organizational Issues Focus & Predicted Shift Pace of Change Determining ROI Content Creation

3. Additional Coverage Areas

Page 4: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

Methodology: What, Who, & Why?

Page 5: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

What & Who: The Digiday Brand Investment Report

• The first report in an ongoing series that will look at key drivers, inhibitors, and benchmarks of how Fortune 500 companies and their CMOs are navigating the increasingly complex digital marketing ecosystem

• Based on surveys and detailed, in-person interviews with 50 senior marketers spanning more than a dozen key industries

• Identifies key emerging trends, best and worst practices, and provides recommendations for brand marketers who wish to advance their digital marketing in an effective fashion

• Results are preliminary

• Final report will be available by the end of March

Page 6: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

Why?

Inflection Point

Business goes on to new heights

Business declines

10x change in an element of the business. What worked before doesn’t work now. The executives are the last to know.

Page 7: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

Key Findings

Page 8: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

Organizational Issues

Page 9: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

Brands Are Evolving Their Organizations In Response to Digital….

1 in 2

1 in 8

3 of 5

2 of 5

In their current job for under 2 years

Org is in flux

With current employer under 2

years

Work in matrixed orgs

Page 10: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

But Many Marketers See a (Internal) Knowledge Gap…

91%

79%

89%

77%

I am savvy about digital marketing

My company is savvy about digital marketing

My team is savvy about digital marketing

Work in matrixed orgs

Page 11: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

The Worst May Be Behind Us …

• Most point to reorgs as attempts to bridge the digital/ traditional gap

• Digital (especially social) has brought down many walls

• Most report matrixed orgs work well

Page 12: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

Focus & Predicted Shift

Page 13: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

Last Year: Focus on Mobile Suffered Relative to Other Forms of Digital

1 in 5 marketers rank their focus on mobile marketing as poor…

Page 14: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

Looking Forward: Spending on Social & Mobile Predicted to Soar in 2013 & ‘14

Unclear who is Peter and who is Paul among remaining areas of focus

Page 15: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

Bedrock Options Emerge in Social Media, but Tier 2 Remains Mixed Bag

In Social Media Toolbox, Facebook, Twitter, YouTube become foundational, Pinterest stumbles, Foursquare sees limited adoption while Google+ remains odd man out

Page 16: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

Marketers Accelerated into Mobile: Move Beyond Sites, Branded Apps & Mobile Display

Expect huge growth in in-app advertising and mobile video ads, with healthy rise in mobile couponing and location-based

targeting

Page 17: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

Other Key Issues…

Page 18: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

Pace of Change is a Challenge. Will Remain So for Foreseeable Future

7 in 10

1 in 6

3 in 5

Say pace of change isACCELERATING Say pace of change is

OUT OF CONTROL

Keeping track of tech developments VERY/EXTREMELY

important

Page 19: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

Attaining a Balance Between Digital & Other Mediums. An Increased Area of Focus...

27%

75%

41%

79%

No longer think in terms of digital vs.

traditional

Integrating across channels is VERY/EXTREMELY

important

More $ should be spent on digital vs. traditional

channels

Anticipate an INCREASED FOCUS on achieving branding

objectives on digital platforms

Page 20: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

As Always, Determining ROI is a Key Concern, But is Easier Said than Done…

70%

27%

77%

79%

Optimizing current spend VERY/EXTREMELY important

Grasp of ROI for mobile POOR

Measurement of ROI for mobile & social VERY/EXTREMELY

important

Grasp of ROI for social POOR16%

Page 21: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

Marketers Are Embracing Many Tactics to Generate & Budget For Content

61% 30%

Content generationVERY/EXTREMELY

important

Manageinternally 55

%

Varies on case-by-case

basis

25% 25%

Have dedicated

budget

Comes out of

traditional budget

50%

Varies on case-by-case

basis

Page 22: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

Additional Coverage Areas to Include

• More detailed benchmarks to help brands evaluate how they stack up to their competitors in key areas such as marketing spend and allocation, managing innovation, measuring ROI, working with key partners, and digital marketing savviness.

• A review of how top brands are working with key partners, including agencies, publishers, and technology companies.

• Detailed review of other “hot button” issues, including optimization of current spend, programmatic buying, managing & budgeting for innovation and shifting brand dollars online.

• Recommendations for brand marketers who wish to advance their digital marketing in an effective fashion.

Page 23: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights [email protected]

Page 24: Digiday Presents the Brand Investment Report

© 2013 Storyline Development. Proprietary and Confidential. All Rights ReservedDIRECTION.ACCELERATION

Managing & Budgeting for Innovation: Programs & Practices Vary Greatly, Best Practices Are Slowly Evolving