dealing with change from the inside out · scale (also known as the srrs) the holmes and rahe...
TRANSCRIPT
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Dealing with Change…From the Inside Out
Mary-EllenSposatoRogers
Agenda • Definingchange• Consideryourreac?ontochangeinyourownlifeandcareer• Whydoweresistchange?• TheKubler-RossChangeCurve• Somecommonreac?onstochange• Adjus?ngtochange• Changeanditseffectonyourhealthandwellness• Thrivingduringchange• Assessingyourtransi?onresiliency
Three types of change: • DevelopmentalChange-whenaneedisiden?fiedtomakeenhancementstothecurrentcircumstances.Youarenotrecrea?ng,butsimplyenhancingtheexis?ngstatetoimprovethesitua?on.
• Transi?onalChange–whenaneedisiden?fiedtoimplementanen?relynewcourseofac?on.Transi?onalChangetendstobewell-plannedandcarefullyexecuted.
• Transforma?onalChange–occursastheresultofthefailureofanotherchange;itcanberefinedasitdevelops,butitisnotgenerallyaplannedprocess.
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Consider changes in your life
Think back to your earliest memory of change: Myfirstclearmemoryofchangewas_________________________________________AtfirstIrememberfeeling:
q Terrified q Apprehensive,buthopefulq Excited
Finally,thingswere:
q OK,butittookawhileq Fineq BeYerthanever!
Which is your immediate reaction to change? q Beinac%ve/non-par%cipatory–Sitbackandhopethatthechangemayresolveitselfor“goaway”,orsay“It’snotfair”andassumethatforthatreasonthechangewon’thappen
q Bereac%ve–Outofsheerpanictendtoover-react,butnotinanecessarilyprudentfashion
q Beproac%veandop%mis%c–Dotheresearch,focusontheposi?veandwhatyoucando,fromaconstruc?vestandpoint
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An example of an inactive response to change Sue’shusbandreturnsfromworkonedayandsays“I’vebeentransferred,weneedtomoveacrossthecountry”–Sincethefamilyonlymovedthreeyearsago,theideaofsellingtheirhome,packingup,findingnewschoolsforthechildrenandanewpart?mejobisnotappealing…soshewaits…perhapsifshedoesn’treactshewon’thavetomove.FinallythedayarrivesthatSue’shusbandmustbeatworkinthenewloca?on,andsheis3,000milesfromhim,tryingtofigureouthowtogeteverythingdone.
An example of a reactive response to change Garyhears,viathegrapevine,thathisemployermaybemakingsomesweepingchanges.Garyhasbeeninhisposi?onfor10years,iswellregarded,lovestheworkhedoesandhispreferencewouldbetostaywiththecompany.Hehastwochildrenincollegeandamortgage,plus,hehelpstopayforhomecareforhismom.Newsthatchangemaybeimpendingsendshimintoafrenzy–hesendsout50resumes,goesonanumberofinterviewsanddespitehisbestefforttokeepthingsquiethismanagerfindsout…
What influences our initial reaction to change? • Howchangesinthepasthaveworkedout• Ourfamilyvaluesandthereac?onofourparentsandoldersiblingstochangeaswegrewup
• Religiousbeliefs• Howthechangeiscommunicatedtousandbywhom• Age–peopletendtobecomemoreresistanttochangeastheyage• Timing• Theleveloftrustwehaveintheini?atorsofthechange• Ouraftude–glasshalfemptyorhalffull?
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Why do we resist change? • Wefeelalossofcontrol• Wefeartheunknown• Wearereac?ve-wejustlikethings“thewaytheywere”• We’refearfulthatwemaynothavethecompetenceforthe“newway”• We’reuncomfortablewithchangesinourrou?ne• Weweren’tconsulted• We’reoverwhelmedtobeginwith• Wefeelalackoftrustinleadershipor“thesystem”• Weareterrified,and“panicandstands?ll”
Change occurs in stages… • Evenorganiza?onalchange,becauseitrepresentsini?al“loss”,parallelsthegriefstagesoflosingalovedone,ascitedbynotedpsychologistDr.ElisabethKubler-Ross
• Thestagesinclude:• Shockanddenial• Guilt• Anger• Acceptance• Withorganiza?onalchangeanaddi?onal“nego?a?ons”stagecanoccur,whentheaffectedindividual(s)workhardtopreventthechange
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In the words of Charles Swindoll: “Lifeis10%ofwhathappenstomeand90%ofhowIreacttoit”
Some inspirational quotes… • Ifyou’reinabadsitua%on,don’tworryit’llchange.Ifyou'reinagoodsitua%on,don’tworryit’llchange.JohnA.Simone,Sr.
• Ifyoudon’tlikesomethingchangeit;ifyoucan’tchangeit,changethewayyouthinkaboutit.MaryEngelbreit
• Whenwearenolongerabletochangeasitua%on,wearechallengedtochangeourselves.VictorFrankl
• Ifnothingeverchanged,there’dbenobuCerflies.AuthorUnknown
Adjusting to change • Understandandrecognizethestages• Doaselfassessment-behonestwithyourself• Workatbeingflexible–ittakesprac?ce!• Don’tletrumorsfester–communicate,andencourageotherstodoso
• Understandthatchangewillhappen• Beposi?veinwhatyousayandinwhatyouthinkanddo• Con?nuetowork–don’tusechangeasanexcusetoslackoff• Looktothebiggerpicture
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Change often comes with stress: • Thestresscausedbychangecanbehelpfulinmo?va?ngus,butwealsoneedtobemindfulofthepoten?allydetrimentaleffectsonourhealth
• Prolongedstresscancauseanxietyandevendepression
• In1967,psychiatristsThomasHolmesandRichardRahedeterminedthatstressfuleventsmaycauseillness.Interes?ngly,themajorityofthestressfuleventsinthescaleinvolvechanges–evenposi?vechanges–these43stressfullifeeventsarecapturedintheHolmesandRaheStressScale(alsoknownastheSRRS)
TheHolmesandRaheStressInventory
Dr.ThomasHolmes&Dr.RichardRahe
Scoreof300or>–SignificantriskofillnessScoreof150–299–ModerateriskofillnessScore<150–Slightriskofillness
When faced with the stress of change: • Toberesilientit’simpera?vetotakecareofyourself–eatprudently,getplentyofexerciseandrest–alsohavesomefun!
• Summonyoursupportsystem–rela?onships,especiallywiththosewhowilllendanobjec?veperspec?ve,areespeciallyimportant
• Monitoryourmentalhealth–stress,anxiety,anddepressioncanresultfromachallengingchangesitua?on
• RememberthatyourEAPisavaluableandcompletelyconfiden?alresource!
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Thrive during change! • Makeyourselfindispensable!• Thinkofyourselfasaperpetualconsultant• Stayup-to-dateontechnologyandnewprocedures,processesandpolicies• Beapartoftheinnova?on;becomeachangeagent• Seethebigpictureandtheendgame• Communicate,communicate,communicate!• Findthehumorinthings!• Focusonthesolu?on,notontheproblem,oronyourfears…• Don’tplaytheblamegame;viewchangeasanopportunity!
Assess your transition resiliency on a regular basis:
LifeAdvantagesTransiFonAssessment
Always SomeFmes SeldomIac?velylistenwithanopenmind
Iviewchangeasanopportunity
Ipridemyselfinbeingflexible
Iworkatbeingposi?ve
Imakeeveryefforttounderstandtheperspec?veofothers
Iamateamplayer
Ifocusontheissueortheproblemathand,andnotonmypersonalfeelings
Icanfindhumorinmostsitua?ons
Iamaninnovator
Itakecareofmyphysicalandmentalwell-being
Thank you so much for joining us!