culture and sub-culture influence
TRANSCRIPT
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CULTURE AND SUB-CULTUREINFLUENCE
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Culture, Beliefs and Values
Cultureis the sum total of learned beliefs, values, and customs that
serve to direct the consumer behaviour of members of a particular
society.
Beliefsconsist of the very large number of mental or verbal statements
that reflect a persons particular knowledge and assessment ofsomething.
Values also are beliefs, however, values differ from other beliefs
because they must meet the following criteria:
They are relatively few in number,
They serve as a guide for culturally appropriate behavior,
They are enduring or difficult to change,
They are not tied to specific objects or situations, and
They are widely accepted by the members of a society.
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Enculturation and Acculturation
The learning of ones own culture is known as
encul turat ion.
The learning of a new or foreign culture is known
as accul turat ion.
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Nature of Culture
Culture Satisfies NeedsCulture exists to satisfy the needs of people within a society.
It offers order, direction, and guidance in all phases of human problem solving by
providing tried and true methods of satisfying physiological, personal, and social
needs.
Similarly, culture also provides insights as to suitable dress for specific occasions(e.g., what to wear at home, what to wear to school, what to wear to work, what
to wear to a place of worship, what to wear at a restaurant).
Cultural beliefs, values, and customs continue to be followed as long as
they yield satisfaction.
In a cultural context, when a product is no longer acceptable because its
related value or custom does not adequately satisfy human needs, it must
be modified.
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Nature of CultureCulture Is Learned
At an early age we begin to acquire from our social environment a set of beliefs,
values, and customs that make up our culture.
For children, the learning of these acceptable cultural values and customs is
reinforced by the process of playing with their toys.
As children play, they act out and rehearse important cultural lessons andsituations.
How Culture Is Learned
There are three distinct forms of learning:
Formal learningadults and older siblings teach a young family memberhow tobehave.
Informal learninga child learns primarily by imitating the behavior of selected
others.
Technical learningteachers instruct the child in an educational environment as
to what, how, and why it should be done.
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Nature of Culture
Culture Is Shared
To be considered a cultural characteristic, a particular belief, value, or practice must be
shared by a significant portion of the society.
Culture is often viewed as group customs.
Various social institutions transmit the elements of culture and make sharing of culture a
reality.
Familythe primary agent for enculturation, teaches consumer-related values and skills.
Educat ional Inst i tut ionscharged with imparting basic learning skills, history,
patriotism, citizenship, and the technical training needed to prepare people for significant
roles within society.
Houses of worsh ipprovide religious consciousness, spiritual guidance, and moral
training. Mass mediais a fourth and often overlooked transmitter of culture.
It disseminates information about products, ideas, and causes.
We have daily exposure to advertising, and through those ads, receive cultural
information.
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Nature of Culture
Culture is DynamicCulture continually evolves; therefore, the marketer must carefully
monitor the socio-cultural environment in order to market an existing
product more effectively or to develop promising new products.
This is not easy because many factors are likely to produce cultural
changes within a given society.
The changing nature of culture means that marketers have to
consistently reconsider:
Whyconsumers are now doing what they do.
Who are the purchasers and the users of their products?
When they do their shopping.
Howand where they can be reached by the media.
Whatnew product and service needs are emerging?
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Subculture
Subculture is defined as being a distinct
cultural group that exists as an
identifiable segment within a larger, more
complex society.
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Why Subculture?
A cultural profile of a society or nation is a composite of two elements:
The unique beliefs, values, and customs subscribed to by its members.
The central or core cultural themes shared by the majority of the population,
regardless of specific subcultural memberships.
Each subculture has its own unique traits.
Subcultural analysis enables the marketer to focus on sizable and natural
market segments.
When carrying out such analyses, the marketer must determine whether the
beliefs, values, and customs shared by members of a specific subgroup make
them desirable candidates for special marketing attention.
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Nationality Subcultures
For many people, nat ional i tyis an important subcultural reference that
guides what they value and what they buy.
Although most U.S. citizens are born in the United States, some still retain apride and identification with the language and customs of their ancestors.
This identification can manifest itself in consumption behavior.
When it comes to consumer behavior, ancestral pride is manifested most
strongly in the consumption of ethnic foods, in travel to their homeland,
and in the purchase of numerous cultural artifacts.
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Religious Subcultures
Consumer behavior is commonly directly affected by religion in
terms of products that are symbolicallyand ritualisticallyassociated
with the celebration of various religious holidays.
Religious requirements or practices sometimes take on an
expanded meaning beyond their original purpose.
Targeting specific religious groups with specially designed
marketing programs can be very profitable.
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Other Types of Subcultures
Geographic and Regional Subcultures
Racial Subcultures
Age Subcultures
Gender as a Subculture
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Subcultural Interaction
All consumers are simultaneously members of more than one
subcultural segment; this can be viewed as subcul tura l
interact ion.
Marketers should strive to understand how multiple subcultural
memberships interact to influence target consumers relevant
consumption behavior.
Promotional strategy should not be limited to a single subcultural
membership.