creative problem solving best practices
DESCRIPTION
Apply these creative problem solving strategies to unleash your and your team's full potentialTRANSCRIPT
Student Affairs 2011Off-site Retreat
In 2011…get on the road to
Greatness
Dare to be Great
• Take Calculated Risks• Set STRETCH Goals• Embrace Change• Run Towards Challenges• Lean Into Discomfort• Take on NEW Responsibilities• Find GREAT Allies
“Good is the Enemy of Great.”
Jim Collins
“Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what
you believe is great work. . .”
Steve Jobs
Revisit SA Values & Mission Statement
VALUES Accessibility Collaboration Friendliness Reliability and accountability Respect for individual differences and diversity Resourcefulness
MISSION StatementStudent Affairs provides comprehensive services and diverse opportunities that enhance the learning environment and support the needs of our dynamic student body. We strive to promote personal growth and wellness, encourage leadership development and social responsibility, and support success during and after college.
Creative Problem Solving
That’s How It’s ALWAYS Been Done
DO IT Approach
D Define the problem
O Open your mind & apply creative techniques
I Identify the Solution
T Transform: implement the solution using an action plan
Task Owner Contributors Start End Contingencies Status
1. Find new work space for staff
Carol Jackson
2/1 4/1 Available capacity Open
1a: Explore space in Main building
Misty Beasley; Melissa Benca; Diana Nash; Paul Grayson; Emmalyn Yamrick; Rosemary Ampuero
2/1 2/15 Available capacity Open
Brainstorming
Brainwriting
The Disney Creative Strategy
Dreamer Realist Critic
Go through all 3 stages
Starbursting
Starbursting
IDEA / IssueChallenge
WHO
WHAT
HOW
WHERE
WHEN
WHY
Metaphorical Thinking
Student
Services
HealthWellness
Careers
AdvisementHousingMajor/minor
RetentionFacilities
Provocation
Attribute Listing
Student Development
CareerServices
Counseling ResidenceLife
Leadership Internships Crisis Intervention Student Housing
Coaching & Mentoring
Self-Assessments Academic Advising
Roommate Matching
Employer Matching
Reframing Matrix
4 Perspective Approach!
• Product/Service Perspective: Is something WRONG with the product?• Planning Perspective: Are our business plans faulty?• Potential Perspective: If we increase our workload, projects, service offerings, how would we achieve this?• People Perspective: Do we have the right people in the right jobs?
Problem Perspective: X X X
Planning Perspective: X X X
Potential Perspective: X X X
People Perspective: X X X
Problem Being Addressed
Seeking Inspiration
Help Is AllAround You
Seek Help Online
Conflict Is a GOOD Thing…
“Conflict is the gadfly of thought. It stirs us to
observation and memory. It instigates to invention. It
shocks us out of sheep like passivity, and sets us at noting
and contriving.”
John Dewey
“Each problem has hidden in it an opportunity so powerful that it
literally dwarfs the problem. The greatest success stories were
created by people who recognized a problem a turned it into an
opportunity.”
Joseph Sugarman
OH THE PLACES YOU WILL GOSo,Be your name Buxbaum or Bixby or BrayOr Mordecai Ali Van Allen O’SheaYour off to great places.Today is your day!Your mountain is waiting.So…get on your way.
Dr. Seuss