crash course on the startup pitch !

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How to pitch a new venture project ? Because the way you present yourself and your business will greatly affect who will invest in your venture Pr. Bruno M. WATTENBERGH 2015 1

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Page 1: Crash Course on the Startup Pitch !

How  to  pitch    a  new  venture  project  ?  

 Because  the  way  you  present  yourself  and  your  business  will  greatly  affect  who  will  invest  in  your  

venture    

Pr.  Bruno  M.  WATTENBERGH  -­‐  2015  

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Page 2: Crash Course on the Startup Pitch !

I  have  only  made  this  le0er  rather  long  because  I  have  not  had  6me  to  

make  it  shorter.  Blaise  Pascal  

French  mathemaAcian,  physicist,  inventor,  writer  and  philosopher  

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Page 3: Crash Course on the Startup Pitch !

Expected  outcome  of  this  session  ?  

–  To give you an understanding of the purpose of an elevator pitch.

–  To provide a technical framework for how to give an elevator pitch.

–  To provide a context and intangible approach for a successful elevator pitch.

–  To clearly highlight what not to do !

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Page 4: Crash Course on the Startup Pitch !

My  sources  ?  

–  Entrepreneurship Development Program MIT Sloan (the top school to learn how to pitch … and top programs for entrepreneurs as EDP ) …

–  Own experience :

•  As a pitcher … As a finance executive … As a customer …

•  As member / Chairman of BP competition’s jury …

–  Teaching   pitches   for   many   years   including   for   the   “European  startup  of  the  year  @  Google  venture  compeAAon”  

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Page 5: Crash Course on the Startup Pitch !

Let’s   debate   about   your  experience   of   the   business  pitch  ?  

•  When   have   you   started   to  pitch  ?  

•  Was  it  useful  ?  

•  How  difficult  was  it  ?  

•  Why  ?  

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Page 6: Crash Course on the Startup Pitch !

Defini<on  of  the  “Business  Pitch”  ?  

Telling a story … to convince somebody to do something … ?  

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Page 7: Crash Course on the Startup Pitch !

Where  does  this  word  comes  from  ?  

•  Marketing & Communication world …

•  Presentation to sell something, to tease, to attract the attention …

•  To tell a story to sell something … (product, you, your venture, …)

•  Entrepreneurship, theatre, movie, …

•  Why in the entrepreneurship world ?

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Page 8: Crash Course on the Startup Pitch !

Why  is  it  a  compulsory  competence  for  entrepreneurs  ?  

•  As an entrepreneur, or potential startup, you pitch all the time …

–  Potential Customer, Bank, Strategic Partners, investor, ...

Busy people offering you some time …

use it wisely !

Sometimes, … the pitch … it’s you J

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Page 9: Crash Course on the Startup Pitch !

Pitch  “to  aCract  finance”  or  “to  sell”  ?  

•  Both … ! •  Almost the same structure … !

•  Not exactly the same composition / objective ... •  The same introduction à hook •  The conclusion à appointment ! •  Q&A  part  might  differs  …    

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Page 10: Crash Course on the Startup Pitch !

Can  a  good  pitch  make  the  difference  ?  à  YES  !    (The Impact of Entrepreneurs’ Investor Forum Pitch Presentation Skills on Business Angels’ Initial Screening Investment Decisions by Colin Clark - Marketing Department, Burgundy School of Business - École Supérieure de Commerce de Dijon-Bourgogne, BP 50608 – 21006 Dijon cedex France) The business angels’ post-presentation level of investor interest was significantly related to their evaluations of the quality and content of the entrepreneurs’ presentations: The higher an entrepreneur’s overall presentation score, the greater the likelihood that the business angels would be interested in pursuing that entrepreneur’s investment opportunity. Presentational factors also tended to have the highest level of influence on both the overall score an entrepreneur received as well as on business angels’ level of investor interest. However, the business angels appeared to be unaware of or were reluctant to acknowledge the influence presentational factors had on their investment-related decisions: The reasons they cited for their post-presentation intentions were focused firmly on non-presentational criteria.

More generally, however, comments about the entrepreneurs‘presentations centered on presentational issues relating to clarity/understandability and structure, the level of information that was provided, the personal characteristics of the entrepreneur, and the entrepreneurs’ ability to sell themselves and their investment opportunity.

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Page 11: Crash Course on the Startup Pitch !

Facts  or  stories  strategy  ?  

•   Consider 2 descriptions of the same event :

–  "The Queen died. The King died.”

–  "The Queen died. And the King died of a broken heart.

•  Do   you   see   the   difference   between   those   2  sentences  ?    

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Page 12: Crash Course on the Startup Pitch !

Facts  or  stories  strategy  ?  

"The Queen died. The King died.”

"This first line is a fact”.

"The Queen died. And the King died of a broken heart.

But the second line is the beginning of a story : –  It placed the facts in context … –  It added emotion … –  It made us connect to it by making it memorable …

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Page 13: Crash Course on the Startup Pitch !

Fact  vs  Stories  strategy    

•  Industrial age was all about facts and information à Left brained activities like analysis and logic were of premium.

•  Over time, however, facts are plentiful thanks to the internet.

•  Logic too is easily performed thanks to programmable computers.

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Page 14: Crash Course on the Startup Pitch !

Fact  vs  Stories  strategy    

•  Stories, on the other hand, encapsulate informat ion, knowledge, context and emotion into one compact package.

•  This is a right brain activity.

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Page 15: Crash Course on the Startup Pitch !

Fact  vs  Stories  strategy    

Modern day leaders need to communicate not plain facts …

but rather convert facts into emotions …

and execution through riveting stories to create impact.

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Page 16: Crash Course on the Startup Pitch !

Fact  vs  Stories  strategy  

•  “Why  storytelling?”  “Simple:  nothing  else  works.”    hap://www.forbes.com/sites/stevedenning/2012/03/09/the-­‐science-­‐of-­‐storytelling/    

 

•  “While   storytelling   is  not   the  only  way   to  engage  people  with  your  ideas,  it’s  certainly  a  criAcal  part  of  the  recipe.”  

hap://www.forbes.com/sites/rodgerdeanduncan/2014/01/04/tap-­‐the-­‐power-­‐of-­‐storytelling/    

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Page 17: Crash Course on the Startup Pitch !

The pitch in a few words ?

•  Bare Essentials : Effectively conveys the essence of your company in XX seconds – minutes (from ‘55 to 10 minutes).

•  Pitch not Presentation : Not the complete story !

•  Creates Action : Convinces the target to have a follow-up meeting … à binary result YES or NO !

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Page 18: Crash Course on the Startup Pitch !

A  good  presenta9on   should  be   like  a  miniskirt  …  

As   short   as   possible   to   catch  everyone’s   a>en9on.   And   just   long  enough   to   cover   what   you   need   to  cover  !    

Winston  Churchill  

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Page 19: Crash Course on the Startup Pitch !

Outcome of a successful pitch ?

–  Prepare the next stage à appointment à On – Off (good control !)

–  Create in the mind of the interlocutor a positive mindset for future actions / success !

–  Avoid useless appointments à are you in the range ($), scope (sector, stage, …) of the investor … or for a sale pitch à do we have some potential interest to make business together ?

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Page 20: Crash Course on the Startup Pitch !

What’s an Elevator Pitch then ?

–  « Elevator » as your message is supposed to be delivered in the time span of an elevator ride, that is from ground floor to exec level …

–  … between 30’ to 55’ seconds, less than 220 words.

haps://hbr.org/2012/01/why-­‐you-­‐need-­‐a-­‐beaer-­‐elevator/      

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Dura<on  of  the  pitch  ?  

•  2 minutes ? 4 minutes ? 10 minutes ?

•  Q&A ? •  Depends on the stage of the

relationship … ?

•  Depends on the country … ? •  Depends on the location … ?  

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Page 22: Crash Course on the Startup Pitch !

When  should  I  start  to  pitch  ?  

–  As  soon  as  possible  !  à  useful  &  quickly  mandatory    

–  In  the  morning  in  your  bath  room  !      

–  Great  test  of  consistence  for  your  project    –  Help  to  idenAfy  though  trade-­‐offs    –  Indicate  what  to  test    –  Make  it  useful  !    

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Page 23: Crash Course on the Startup Pitch !

10  key  steps  to  be  successful    with  your  (elevator)  pitch  ?  

 10  key  sentences  !  

 

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Page 24: Crash Course on the Startup Pitch !

1st  SLIDE  :  The  Introduc<on  (Depends  of  the  circumstances)    

•  Name  of  the  company  …  

•  Tag  Line  …  à  Your  mission  on  earth  !    

•  Website  …    

•  Image  of  the  soluAon  …  

•  How  to  contact  the  team  …  

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Page 25: Crash Course on the Startup Pitch !

2nd  SLIDE  :  A  good  “HOOK”  ü  Get   physically and mentally connected   -­‐  

Aaract   aaenAon  à   Personalized   quesAon  based  on  who  is  your  audience  (if  possible)    

ü  Highlight  the  problem,  pain,  need  that  your  enterprise  wants  to  solve  or  meet  à  make  it  clear,  obvious  &  juicy  (bold).  

ü  State   your   objecAve   :   state   a   bold  measurable   customer   pain   you   want   to  address    à  BHAG  !    

ü  Your  interlocutor  will  project  himself   in  the  problem   and   be   ready   to   understand   the  value  of  your  proposiAon  

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How  to  ?  •  Ask  a  closed  quesAon    

•  Known  answer  !    

•  Clear  BIG  customer  pain  !    

•  Some  facts  (amazing)  

Page 26: Crash Course on the Startup Pitch !

Great  introduc<ons  have  the  following  characteris<cs  :  

ü  They’re  crisp  :  we’re  talking  10  seconds  maximum.  

ü  They’re  per9nent  :  they  hit  the  key  point,  without  using  jargon.  

ü  They’re   energe9c   :   your   understated   enthusiasm   should   shine  through.  

ü  They’re  a  start  point  :  they  begin  the  conversaAon  in  an  engaging  way.  

Unfortunately,  most  lead-­‐ins  suck,  because  they’re  too  long,  too  detailed  or  too  abstract.  (Barry  Rhein)  

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Page 27: Crash Course on the Startup Pitch !

CraZ  a  Killer  Elevator  Pitch  in  6  Easy  Steps  (Geoffrey  James)    

Original  :    “Our  clients  are  able  to  reduce  the  complexity,  costs  and  9me  involved  in  delivering  

informa9on,  communica9ons  and  training  into  their  retail  stores.”  •  Why   it’s   Ineffec6ve   :   Redundant   because   “complexity,   costs   and   Ame”   are   all  

varieAes   of   the   same   thing   as   are   “informaAon,   communicaAons   and   training”  There   are   no   specific   financial   benefits   and   the   enAre   thing   is   in   the   passive,  making  it  unclear  how  you  firm  is  involved.    Also  the  term  “plaoorm”  is  just  biz-­‐blab.  

Improved  :    “Retail  firms  use  our  soNware  and  services  to  help  train  their  employees,  resul9ng  in  

an  average  10  percent  increase  in  sales,  compared  to  the  performance  of  other  stores.”  

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Page 28: Crash Course on the Startup Pitch !

3nd  SLIDE  :  “the  SOLUTION”  

ü  The   unique   manner   your   team   will  solve   the  customer  pain  highlighted  in   the   previous   slide   à   Value  proposiAon  (tangible  –  intangible)  

ü  Highlight   the   value   created   for   the  chosen  customer  

ü  Clear   VP   opAon   :   increase   value,  speed,   producAvity,   decrease   risk,  cost,  or  job  done,  …    

 28  

How  to  ?  •  No  technical  details    

•  Measurable  soluAon  if  possible  (quanAfied  VP)  

•  Tested  (if  possible)  

Page 29: Crash Course on the Startup Pitch !

4th  SLIDE  :  “Chosen  Customer”  

ü Who  will  be  our  customers  ?  

ü  State  your  market  verAcal  chosen  …  and   explain   why   (linked   to   the  customer   pain   and   the   soluAon  chosen)  

ü  It   must   be   obvious   that   there   is   a  business   opportunity   if   solving   this  customer  pain  in  this  specific  market  (intensity   of   the   pain,   cost   of   the  pain,  size,  growth,  …)  

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How  to  ?  •  Give  some  elements  

demonstraAng  you  know  this  market  

•  Describe  test  …  (POB)  

•  Leaer  of  intent  ?  

Page 30: Crash Course on the Startup Pitch !

Those  3  slides  :    

HOOK  –  SOLUTION  -­‐  MARKET  VERTICAL  CHOSEN  

…  consAtutes  the  “back-­‐bone”  of  your  pitch  …    

–  For  an  investor  or  a  customer  …  

–  Some  example  of  “do”  and  “don’t”  …  à  

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Page 31: Crash Course on the Startup Pitch !

CraZ  a  Killer  Elevator  Pitch  in  6  Easy  Steps  (Geoffrey  James)    Original  :    “Our  clients  are  able  to  reduce  the  complexity,  costs  and  9me  involved  in  delivering  

informa9on,  communica9ons  and  training  into  their  retail  stores.”  •  Why   it’s   Ineffec6ve   :   Redundant   because   “complexity,   costs   and   Ame”   are   all  

varieAes   of   the   same   thing   as   are   “informaAon,   communicaAons   and   training”  There   are   no   specific   financial   benefits   and   the   enAre   thing   is   in   the   passive,  making  it  unclear  how  you  firm  is  involved.    Also  the  term  “plaoorm”  is  just  biz-­‐blab.  

Improved  :    “Retail  firms  use  our  soNware  and  services  to  help  train  their  employees,  resul9ng  in  

an  average  10  percent  increase  in  sales,  compared  to  the  performance  of  other  stores.”  

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CraZ  a  Killer  Elevator  Pitch  in  6  Easy  Steps  (Geoffrey  James)    Original  :    

“Our  customers  get  enterprise  quality  talent  management  soNware  at  a  frac9on  of  the  cost  to  automate  employee  accountability  to  achieve  results,  keep  track  of  

employee  data  and  write  performance  reviews  in  half  the  9me.”    

•  Why   it’s   Ineffec6ve   :   Full   of   terminology   that’s   either   vague   (e.g.   “enterprise  quality”,  “fac9on  of   the  cost”)  or  undefined  (e.g.”talent  management  soNware”,  “automate  employee  accountability”).    There’s  no  the  specific,  concrete  financial  benefit.  

Improved  :    

“Our  customers  achieve  a  10  to  1  ROI  within  one  year  by  using  our  consul9ng  services  and  soNware  to  more  precisely  focus  and  track  employee  behavior.”  

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CraZ  a  Killer  Elevator  Pitch  in  6  Easy  Steps  (Geoffrey  James)    Original  :    “I’m  an  Corporate  Account  Manager  and  I  work  with  companies  to  see  if  it  is  possible  to  help  them  lower  their  cost  of  IT  procurement  through  a  business  rela9onship  with  ___.  We  have  a  working  rela9onship  with  IBM/Lenovo/HP/Apple/Cisco/Adobe    and  

MicrosoN  to  name  a  few.”    

•  Why  it’s  Ineffec6ve  :  Too  wordy,  and  doesn’t  have  a  quan9fiable  benefit.    Improved  :    “We  help  companies  lower  IT  procurement  costs  —  typically  by  20  percent  or  more  —  

by  nego9a9ng  directly  with  major  IT  vendors.”  See  other  examples  in  :    

hap://www.cbsnews.com/news/cras-­‐a-­‐killer-­‐elevator-­‐pitch-­‐in-­‐6-­‐easy-­‐steps/         33  

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5th  SLIDE  :  “Where  is  the  money”  

ü Simply   describe   the   business  model   chosen   :   How   will   you  make  money  ?  

ü How  will   you  capture  part  of   the  value  delivered  to  the  customer  ?  

ü CLI   /   CLO   ?   Recurrent   revenue  channel   ?   LT   contract   ?   Why   is  the  BM  aaracAve  ?    

ü DistribuAon,  Sales,  Test-­‐case,  …  ?  34  

How  to  ?  •  The  BM  must  be  obvious  !    •  Be  simple  …  use  words  well  

know  :  freemium,  fee  business,  plaoorm,  …  

•  Use  analogy  if  possible  :  like  …  !  •  Have  you  tested  the  BM  ?  POB  ?  

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6th  SLIDE  :  “Who  are  you”  

ü Why   this   team   can   /   will   make  this  venture  successful  ?  

ü  P o r o o l i o   o f   r e l e v a n t  competences   and   skills   (we   have  done  it  already  à  Track  records)  

ü  Entrepreneurs   …   not   only  managers,  no  inventor,    no  lonely  wolfs  …    

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How  to  ?  •  What  have  you  done  already  ?  

•  Why  can  you  solve  the  problem  :  tech  /  business  ?  

•  State  achievements  

•  Compensate  weaknesses  (BoA)  

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7th  SLIDE  :  “What  is  you  UCA”  

ü  You   know   where   is   your   «   compeAAve  advantage   »   on   compeAtors   and   subsAtude   …  (offer  &/or  BM  &/or  capability)  

ü  If  it  is  the  value  proposiAon  :    ü  You   are   able   to  measure   the   value   created   for   a  

the  very  specific  type  of  customer  chosen  ü  You   know   the   compeAtors   and   the   subsAtute  

used  by  this  type  of  customer  ü  You   are   able   to  measure   and   compare   the   value  

you  create  for  him  with  the  main  compeAtors  and  subsAtute  …  and  to  explain  it  with  simple  words  !  

ü  If  it  is  the  BM  or  the  capability  ...    ü  Don’t  forget  to  explain  why  it  is  not  easy  to  copy    

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How  to  ?  •  Use  simple  words  &  metrics  

•  Use  graphs    

•  Demonstrate  that  what  you  state  has  been  verified  on  the  field    

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7th  SLIDE  :  “What  is  you  UCA”  –  differen<ator  (2)  

This  “differenAator”  consists  of  one  or  two  facts  àmost  people  can  only  hold  —  at  most  —  three  thoughts  in  their  short-­‐term  memory  at  one  Ame  and  you  already  said  a  lot  of  things  ...  J      

ü  List   out   as  many   things   as   you   can   that   describe   how   your   firm   is  beaer  (or  different)  than  your  compeAtors.  

ü  Go   through   that   list   and   select   the   two   differences   that   are  most  likely  to  be  important  to  a  prospect.  

ü  Write  a  succinct  summary  of  those  two  difference  in  one  sentence.    Make   certain   that   your   summary   is   free   of   biz-­‐blab   and   has   a  quanAfiable  benefit.  

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7th  SLIDE  :  “What  is  you  UCA”  –  differen<ator  (3)  

38  

You  ...  

•  “We   help   our   clients   with   hiring,  compensaAon,   compliance,   and  training,   typically   saving   $****   per  employee   —   a   savings   that   goes  straight  to  the  boaom  line.”  (lead-­‐in)  

•  “We   have   a   unique  methodology   and  supporAng  sosware  based  upon  some  proprietary  scienAfic  research  that  we  funded  through  MIT”  (differenAator.)  

 

The  Prospect  …  

 

 

 

 “How  do  you  do  that?”  

 

Source  :  CraN  a  Killer  Elevator  Pitch  in  6  Easy  Steps  by  Geoffrey  James    

Page 39: Crash Course on the Startup Pitch !

7th  SLIDE  :  “What  is  you  UCA”  –  differen<ator  (3)  

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You  ...  

•  “We   he lp   companies   lower   IT  procurement  costs  —  typically  by  20  %  or  more  —  by  negoAaAng  directly  with  major  IT  vendors.”  (lead-­‐in)  

•  “It  is!  We’ve  got  extensive  contacts  that  let   us   know   the   biggest   discounts   that  that   the   IT  vendors  have  offered   in   the  past  and  then  use  them  as  the  basis  for  negoAaAng  your  price!”  (differenAator)  

 

The  Prospect  …  

 

 “That  sounds  interesAng.”  

 

Source  :  CraN  a  Killer  Elevator  Pitch  in  6  Easy  Steps  by  Geoffrey  James    

Page 40: Crash Course on the Startup Pitch !

7th  SLIDE  :  “What  is  you  UCA”  –  differen<ator  (3)  

40  

You  ...  

•  “We   he lp   companies   lower   IT  procurement  costs  —  typically  by  20  %  or  more  —  by  negoAaAng  directly  with  major  IT  vendors.”  (lead-­‐in)  

•  “It  is!  We’ve  got  extensive  contacts  that  let   us   know   the   biggest   discounts   that    the   IT  vendors  have  offered   in  the  past  and   then   use   them   as   the   basis   for  negoAaAng  your  price!”  (differenAator)  

 

The  Prospect  …  

 

 “That  sounds  interesAng.”  

 

Source  :  CraN  a  Killer  Elevator  Pitch  in  6  Easy  Steps  by  Geoffrey  James    

Page 41: Crash Course on the Startup Pitch !

7th  SLIDE  :  “What  is  you  UCA”  –  differen<ator  (3)  

41  

You  ...  •  “Our  customers  achieve  a  10  to  1  ROI  

within   one   year   by   using   our  consulAng   services   and   sosware   to  more   precisely   focus   and   track  employee  behavior.”  (lead-­‐in)  

•  “Way!   In  fact,  some  of  our  customer  have   achieved   that   ROI   in   less   than  six   months;   and   we’ve   got   the  metrics  to  prove  it.”  (differenAator)  

The  Prospect  …  

 

 

 “10  to  1?  No  way!”  

 

Source  :  CraN  a  Killer  Elevator  Pitch  in  6  Easy  Steps  by  Geoffrey  James    

Page 42: Crash Course on the Startup Pitch !

8th   SLIDE   :   “The  Compe<<on  …  &   the  subs<tutes”  

ü  CompeAAon  is  a  good  thing.  It  means  there  is  a  market  J  !  

ü  Who   are   your   main   compeAtors   and  subsAtutes   (very   figuraAve   for   the  investor)   ?   Why   ?   What   is   their   market  share   ?   Do   they   have   chosen   the   same  customers  ?  

ü  QuanAfy  their  VP  and  yours  ü  Use   the  word   of   your   customer   to   explain  

the   reasons   to   opt   for   your   soluAons   +  explain  the  tests  you  have  made  to  validate  those  reasons.    

42  

How  to  ?  •  Use  simple  words  &  metrics  

•  Use  comparaAve  graphs  

•  Confirm  you  assumpAons  by  descripAon  of  tests  (POB/POC)    

Page 43: Crash Course on the Startup Pitch !

43  

Most  startup  invariably  puts  up  a  compeAAve  analysis  slide  that  plots  performance  on  a  X/Y  graph  with  their  company  in  the  top  right  J  

Steve  Blank  

Example  of  graph  to  explain  the  compe<<on  &  subs<tutes  ?  

Page 44: Crash Course on the Startup Pitch !

Alterna<ve  graph  to  explain  the  compe<<on  &  subs<tutes  ?    (Blue  Ocean  Strategy)  

44  

Page 45: Crash Course on the Startup Pitch !

Other  alterna<ve  from  Steve  Blank  ?    

45  

hap://steveblank.com/2013/11/08/a-­‐new-­‐way-­‐to-­‐look-­‐at-­‐compeAtors/  Zana  is  the  project  of  a  lifelong  learning  network  for  entrepreneurs    

Page 46: Crash Course on the Startup Pitch !

9th  SLIDE  :  “Where  are  we  up  to  ?”  

ü  At   which   state   (milestone)   are   you   ?  What  has  been  done  ?`  

ü  What   have   you   demonstrated   so   far   ?  Tests  ?  POC  /  POB  …  ?  

ü  Which   are   the   next   great   steps   ?   Are  they  risky  ?    

ü  Vision  for  the  next  months  ?  

ü  Why  are  you  asking  for  money  ?  To  do  what  precisely  ?  

46  

How  to  ?  •  Use  simple  words  &  metrics  

•  Use  comparaAve  graphs  

•  Confirm  you  assumpAons  by  descripAon  of  tests  (POB/POC)    

Page 47: Crash Course on the Startup Pitch !

10th  SLIDE  :  “closing  :  Call  to  ac<on”  

ü  Based  on  who  is  you  interlocutor,  what  he   is   expecAng,   what   you   have  explained   in   your   pitch   …   formulate   a  clear  acceptable  realisAc  demand  

ü  Ask   the   clear   and   logisAc   next   step   for  you,  your  team  and  your  project  

ü  Insert   this   demand   in   a   Ame   line   …  where  we  are  where  we  go  …  

ü  You   demand   must   generate   a   binary  reacAon   On   /   Off   you   must   have   the  result  of  your  demand  immediately    

47  

How  to  ?  •  Use  simple  words  &  metrics  

•  Ask  something  precise  and  with  a  reasonable  deadline  

•  Give  the  word  …  and  wait  !  •  Watch  the  culture  !!!  

Page 48: Crash Course on the Startup Pitch !

11th  SLIDE  :  “Q&A”  

ü Propose  to  exchange  through  a  Q&A  session  …    

ü You   know   it   is   not   over  …   you  expect  legiAm  quesAons  …  

48  

How  to  ?  •  Give  them  the  floor  …  

•  Show  your  availability  …  

•  Be  open  …  

•  Confident  but  asserAve    

Page 49: Crash Course on the Startup Pitch !

What  if  I’m  pitching  a  customer  ?  

•  Not  a  lot  of  differences  except  about  the  closing  …  

•  Close  with  an  engagement  quesAon  that  opens  a  brief  give-­‐and-­‐take  conversaAon  that  allows  you  to  assess  whether  this  is  actually  a  valid  prospect.    

•  Engagement  quesAons  are  ALWAYS  open-­‐ended.  They  need  they  solicit  more  than  a  yes-­‐or-­‐no  answer  ;  collect  strategic  informaAon's   &   build   the   relaAon   to   obtain   a   real   sales  rendez-­‐vous  …  

49  Source  :  CraN  a  Killer  Elevator  Pitch  in  6  Easy  Steps  by  

Geoffrey  James    

Page 50: Crash Course on the Startup Pitch !

Engagement  ques<ons  when  pitching  a  Customer  ?  

Engagement  quesAons  are  really  simple.    

They  always  start  with  a  conversaAonal  bridge  and  then  a  simple  (and  osen  obvious)  quesAon.    

Here  are  some  examples  :  

•  Just  out  of  curiosity,  what  priori9es  might  you  have  in  these  areas  ?  

•  Gee,  you  seem  intrigued.  Of  what  I  just  said,  what  might  be  of  interest  ?  

•  Hey,  enough  about  my  firm.  How  does  your  firm  handle  that  problem  ?    

50  Source  :  CraN  a  Killer  Elevator  Pitch  in  6  Easy  Steps  by  

Geoffrey  James    

Page 51: Crash Course on the Startup Pitch !

Call  to  Ac<on  when  pitching  a  customer  ?  The  way  you  do  this  varies  according  to  your  assessment  of  the  prospect’s  interest  level:  

•  Scenario  #1:  Prospect  seems  skep9cal  -­‐  Your  approach:  “If  we  really  could  do  (something  of  value   to   the   customer   here),   what   would   your   thoughts   be   on   having   an   iniAal  conversaAon  with  us  to  hear  more?”  

•  Scenario  #2:  Prospect   seems  neutral   -­‐  Your  approach:  “What  would  your   thoughts  be  on  having  an   iniAal   conversaAon  with  us  about   (something  of  value   to   the  customer  here)?  What  is  your  availability  over  the  next  few  weeks?”  

•  Scenario   #3:   Prospect   seems   obliging   -­‐   Your   approach:   “I   would   love   to   have   an   iniAal  phone   conversaAon  with   you  about   (something  of   value   to   the   customer  here).  What   is  the  best  way  to  get  on  your  calendar?”  

•  Scenario  #4:  Prospect  is  clearly  interested  -­‐  Your  approach:  “How  do  I  get  on  your  calendar,  please?”  

51  Source  :  CraN  a  Killer  Elevator  Pitch  in  6  Easy  Steps  by  

Geoffrey  James    

Page 52: Crash Course on the Startup Pitch !

The  Check-­‐List  principle  of  the  Pitch  ?  

ü  The  pitch   is  a  check-­‐list   for   the   investor  /  customer   to  know  if  they  want  to  go  any  further  with  you  …  

ü  Don’t  tell  too  much  …  enough  to  obtain  the  “check”  …  

ü  You   must   confirm   your   interlocutor   that   you   have  made  your  entrepreneur’s   job  (homework)  …  that  you  are  ripe  enough  to  start  a  business  relaAon  …    

ü  Use  the  allocated  Ame  wisely  to  obtain  your  “check”  !      

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How  is  this  possible  in  55’  !    

•  It  is  !    •  Good  structure  !    •  PreparaAon  …  !  •  RepeaAng  …  !  •  Whatever   the   Ame   given  you   should   be   able   to  deliver  a  great  pitch  

53  

Page 54: Crash Course on the Startup Pitch !

What  can  you  add  beyond  the  content  ?  

–  Passion  

–  Real  concern  about  value  creaAon    

–  Consistency      

–  A�tude  

–  Asser9veness  

–  Respect  

54  

Page 55: Crash Course on the Startup Pitch !

What  is  absolutely  fundamental  ?  

•  The  pitch  is  not  about  you,  not  about  what  you  have  done,  not  about  your  product,  not  about  your  technology,  …  !  

•  The  pith  is  about  the  person  you  are  talking  to  :    –  Investor  or  customer    

•  You  must  understand  “their  drive”  …  what  they  are  looking  for  as  a  soluAon,  as  an  investment  ?    –  As  an  investor  they  search  for  a  profitable  investment  

–  As  a  customer  they  search  for  a  credible  soluAon  for  a  problem  55  

Page 56: Crash Course on the Startup Pitch !

What  is  absolutely  mandatory  ?  

Know  the  audience  :  who  are  they  /  what  do  they  know  ?  –  Google  –  LinkedIn  à  talk  to  common  contact  

Know  exactly  who  they  are  and  what  they  are  looking  for  ?  –  Stage  of  investment  (seed  or  not,  BM  or  not,  …)  ?  –  Sector  ?  –  Level  of  investment  ?  –  Smart  money  or  controversial  investors  ?    

56  

Page 57: Crash Course on the Startup Pitch !

Value  ?  ü  Investors will be attracted by the existing value and the potential value :

ü  Potential Value : the UCA, the model, …?

ü  Existing Value : what has been done so far (POB/POC) ?

ü  Be CLEAR : Investors must understand the value created, delivered, captured by your business model

ü  They also must understand what will be done with their money : commercial campaign, development, tests, … ?  

57  

Page 58: Crash Course on the Startup Pitch !

…  and  don’t  forget  …  “The  clear  demand”  !    

ü  No interest to pitch if it doesn't’t open the door and create the context for the next step

ü  Next phase is :

ü a meeting,

ü with a clear agenda,

ü with the right people, …

ü  … with the objective to raise $$$$

58  

Page 59: Crash Course on the Startup Pitch !

A  pitch  is  NOT  …  

–  A technical description of your product or technology …

–  A childish attempt to persuade …

–  A process of seduction …

–  An abstract thing …

–  Is rather convincing than persuasive à respect

–  …

  59  

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When  should  you  start  pitching  ?    

– As  soon  as  possible  !    •  In  your  bath  room  in  the  morning  !!!    

•  Once  a  week  in  front  of  an  experimented  audience  !!!  

–  The  essence  of  your  project  is  captured  by  the  pitch  !    •  Clear  Business  Model  

•  Consistent  and  focused  strategy  –  The  pitch  reveals  the  weak  point  of  the  Business  Plan  !    

60  

Page 61: Crash Course on the Startup Pitch !

The   pitch   will   quickly   reveal   the   non-­‐consistent   and   not  clear  elements  of  the  BP  ?    

1.  Clear quantifiable Customer Pain

2.  Clear quantified Value proposition

3.  Clear market vertical & Reachable Decision making unit (DMU)

4.  Clear Business Model

5.  Relevant test : POB / POC

6.  Finance    61  

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62  

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You  will  head  of  a  crash  if  …  

1.  Talk  too  much  about  technology    

2.  Talk  too  much  about  yourself  

3.  Lack  empathy  

4.  Do  not  prepare  enough  

5.  Don’t  know  the  interlocutor  

6.  Waste  the  Ame  of  the  interlocutor  à  disrespecoul  

7.  Lack  of  confidence  

8.  Fishing  expediAon  

 63  

Page 64: Crash Course on the Startup Pitch !

Fault  1  -­‐  Talk  too  much  about  technology    

☹  Technology is not a the means to an end !

☹  Technology is a way to create value

☹  We are talking about a venture or a solution, not a research project

à Mention technology once but be ready to answer question or to offer a demo

64  

Page 65: Crash Course on the Startup Pitch !

Fault  2  -­‐  Talk  too  much  about  yourself    

☹  Investors like invest in “A team” but don’t talk about yourself all the time … talk about your achievement and let them judge who you are !

☹  Pitch must be focused on them, their customer pain, their research of a solution or a profitable investment, …

☹  Dialogue must be focused on their interest for the venture

à You = Team + stock of competencies and skills, stock of experience and achievements, …

65  

Page 66: Crash Course on the Startup Pitch !

Fault  3  –  Lack  of  empathy  

☹  Don’t be self-centered it is about them … not about you ! ☹  Investors & clients do business with people they have a relation

with … People think they have such a relation when they feel they are understood (need, situation, pro / private / CP)

☹  Listen and keep your concentration on their questions ? ☹  Risk of lack of empathy if too much preparation on the form

(2muchtraining) ?

à Train, train but never forget that this is a human interaction and not a theatre performance

66  

Page 67: Crash Course on the Startup Pitch !

Fault  4  –  Lack  of  prepara<on  

☹  If you don’t have prepared enough :

☹  You will be vague … have no logic … no red line

☹  You will lack knowledge about the solution, … or the customer pain

☹  You won’t know enough about the market vertical problems and drive

☹  You won’t be able to explain the Business Model

☹  Or you will have nothing to ask ☹  It will be understood immediately by the interlocutor à lack of respect

à Prepare your pitch as soon as possible and use it as a mirror for your BP and BM iteration

67  

Page 68: Crash Course on the Startup Pitch !

Fault  5  –  You  don’t  know  the  target  (interlocutor)  

☹  You don’t know what he knows about the sector, the market, the technology you are pitching !

☹  You have more difficulties to craft the “hook”

☹  You don’t know exactly what to ask

☹  It is a lack of preparation or a lack of respect or both

☹  Il will be seen by the interlocutor

à Use WWW to know your audience, source information, adapt the pitch …

68  

Page 69: Crash Course on the Startup Pitch !

Fault  6  –  You  are  too  long  

☹  You demonstrate that you are not mature, or that you don’t play with the rules …or that you don’t understand them à people don’t want to make business with those kind of people …

☹  If you blow the time, you lack respect, you lack empathy, you appear self-centered …

☹  It can be considered as a lack of preparation or the incapcity to make trade-offs …

à Prepare to have a strong structure, then practice to know how to translate your BP/BM in words and then adapt to the time given

69  

Page 70: Crash Course on the Startup Pitch !

Fault  7  –  Lack  of  confidence  

☹  Because there is a lack of preparation ? ☹  Because there is a lack of knowledge of the market ? ☹  Because you haven't found a BM yet ? ☹  Because your BP is theoretical ? You have never tested

anything ? ☹  Because you don’t know what you want … what to ask ?

à Do you homework … and if some are not done … tell it ! They will discover it soon !

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Page 71: Crash Course on the Startup Pitch !

Fault  8  –  “Fishing  expedi<on”  

☹  Your home works are not done … ?

☹  You are not ready for an investor … ?

☹  You don’t want an investor … ?

☹  You don’t know (yet) what to ask … ?

à Don’t do that to Mr BIG … Be honest … pitch and explain the stage … put them in the condition for the next pitch … when you will be ready !

71  

Page 72: Crash Course on the Startup Pitch !

Be  careful  with  technical  problems  /  issues  !    

ü  Install  soon  enough  and  test  ü Have  a  back-­‐up  soluAon    ü Carry  all  the  cable  with  you  (Apple  vs  Microsos)    

ü Think  about  the  sound  (if  you  have)  ü Think  about  the  color  of  your  presentaAon  (old  beamer)    

ü Use  a  remote  à  easier  to  get  connected  with  the  people  

ü Have  an  assistant      72  

Page 73: Crash Course on the Startup Pitch !

What  about  the  “form”  …  (1)  

Principle  :    

–  Slides  are  a  support  to  YOUR  pitch  …  They  must  be  listening  to  you  …  Clearly  separate  the  message  from  your  voice  and  the  message  of  each  of  your  slide  à  complementary  asset  !      

–  Therefore  use  images,  graphs,  …  instead  of  texts    

– Don’t  use  this  format  à  this  is  a  course  !  J  

73  

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What  about  the  “form”  …  (2)  

Form  &  lay-­‐out  :  10/20/30    

–    10  slides  -­‐    20  minutes  presentaAon  -­‐  font  30  points  mini  

–  Don’t  use  this  “course  form”  L    

–  Don’t  use  bullet  points  L  

–  Basic  font,  size  40  à  avoid  text  à  images  &  concepts  

74  

Page 75: Crash Course on the Startup Pitch !

What  about  the  “form”  …  (3)  A�tude  (gesture)  :    

– Don’t  read  the  slides  – Get  connected  and  manage  the  connecAon    

–  Face  &  body  turned  to  your  audience    – Use  your  body  &  gesture    –  Vary  your  voice  

75  

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What  about  the  “form”  …  (4)  A�tude  (behavior)  :  Be  yourself  …  but  …      

–  Be  consistent  with  the  project  you  pitch    –  Be  consistent  in  your  a�tude,  clothes,  vocabulary  

–  Be  consistent  with  the  people  you  pitch  –  Be   consistent   before   the   pitch,   during   the   pitch   and   aser  the  pitch  !    

76  

Page 77: Crash Course on the Startup Pitch !

What  if  my  model  is  too  complicated  ?  

–  Simplify  the  model  …  

Or    …  

–  Tell  a  story,  the  story  of  the  customer  …  (Ame  !)  

– Use  mind  mapping    …  

–  Show  the  soluAon  in  a  short  movie  …    

–  But  stay  sober  !  You  will  also  be  judged  on  the  content  !    

77  

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What  about  Prezi  ?  

–  PPT  or  PREZI  !  

– Up  to  you  …  J  

–  But  be  sober  …  don’t  drive  people  sick  overusing  PREZI  !  

–  The  form  chosen  must  serve  the  pitch  …      

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Pitching  with  the  Business  Model  Canvas  ?  

–  Why  not  ?  

–  Can  help  in  early  stage  à  Owlet  !    

–  Can   be   easy   to   tell   the   story   and   convince   about   the  opportunity    

–  See  the  example  of  CV  TRUST    •  A  project  of  startup  aiming  at  selling  validaAng  CV  (academic  

and  experience)  to  large  companies  …  

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And  don’t  forget  …  J  Guy  Kawasaki  …  “Top  ten  lies  of  entrepreneurs”  (2001  but  s6ll  true)  

1.   “Our   projec6ons   are   conserva6ve”   :   Nobody   believes   financial   forecasts   –   investors  simply  want  to  see  that  the  entrepreneur  understands  the  industry,  the  logic  involved  in  pu�ng  together  a  reasonable  financial  model  and  how  companies  grow.  

2.   “Our  market   is   forecast   to  be  $50  billion  by  20XX”   :  When  every  plan  makes   the  same  grandiose   claims   about  market   size,   investors   have   a   hard   Ame   taking   the   projecAons  seriously.  

3.   “We’re  signing  a  big  deal  next  week”  :  Never  talk  about  a  big  deal  unAl  it’s  a  signed  deal.  

4.   “Key  employees  are  set  to  join  us  as  soon  as  we  get  funded”  :  If  the  entrepreneur  can’t  get  key  execuAves  to  join  because  of  the  opportunity  then  they  probably  can’t  be  enAces  by  big  salaries  –  one  of  the  key  entrepreneurial  skills  is  to  aaract  talent  without  money.  

5.   “We  have  no  compe66on”  :  Claiming  that  there  is  no  compeAAon  to  an  investor  who  has  heard  a  similar  pitch  five  Ames  in  the  last  six  months,  will  not  aaract  funding.  

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6.  “We need you to sign a non-disclosure agreement” : Investors won’t sign a non disclosure agreement because they usually see several similar plans. In reality the ability to implement an idea (the team) and not the ability to keep a secret is the key to a successful start-up.

7.  “The big company is too slow to be a threat” : Big companies didn’t get where they are by being slow – need to show respect for them whilst demonstrating a compelling and believable way to compete with them.

8.  “We’re glad the bubble has burst” : No one is glad the bubble has burst – it’s harder to get funded, valuations are lower and due diligence takes longer.

9.  “Our patents make our business defensible” : Unless you are a biotech or medical device company it’s hard to support this claim. Investors believe that what makes a company defensible is it’s ability to out-implement rivals.

10.  “All we have to do is get 1% of the market” : No one wants to invest in a company that aspires to grab just 1% of a market, shooting for a much higher market share is much more attractive to the investor.

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Bibliography  …  ?  •  Elevator  Pitch  EssenAals:  How   to   Get   Your   Point  Across   in   Two   Minutes  or  Less  à  The  9C’s  

•  The  Art  of  the  Start:  The  Time-­‐Tested,   Baale-­‐Hardened   Guide   for  A n y o n e   S t a r A n g  Anything  

•  Made  to  sAck  or  the  Art  o f   m a k i n g   i d e a s  unforgeaable  !    

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Useful  ar<cles  ?    

•  haps://hbr.org/2011/08/secrets-­‐of-­‐a-­‐successful-­‐busine/      

•  haps://hbr.org/2012/01/why-­‐you-­‐need-­‐a-­‐beaer-­‐elevator/      

•  hap://www.cbsnews.com/news/cras-­‐a-­‐killer-­‐elevator-­‐pitch-­‐in-­‐6-­‐easy-­‐steps/    

•  hap://quickbooks.intuit.ca/r/funding/five-­‐Aps-­‐killer-­‐business-­‐pitch    

•  hap://blog.guykawasaki.com/2005/12/the_102030_rule.html    

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Some  great  examples  or  useful  videos  ?    The  winning  pitch  at  MIT  Global  Startup  Workshop  -­‐  A  great  example  of  elevator  pitch  and  Q&A    

haps://www.youtube.com/watch?v=UBNJh2rOOlI  

MIT  100k  Pitch  CompeAAon  Finale  2014  –  Several  pitches  &  Q&  A  –  very  long  video  hap://video.mit.edu/watch/mit-­‐100k-­‐pitch-­‐compeAAon-­‐finale-­‐2014-­‐29171/    

Guy  Kawasaki  –  Make  a  great  pitch  hap://ecorner.stanford.edu/authorMaterialInfo.html?mid=1177  

The  classic  and  funny  video  explaining  what  an  elevator  pitch  is    haps://www.youtube.com/watch?v=Tq0tan49rmc  

David  S.  Rose  entrepreneur  and  investor  :  10  things  to  know  before  you  pitch  a  VC  for  ?  haps://www.youtube.com/watch?v=lzDBrMisLm0&playnext=1&list=PL836838DACEB39198  

What  is  an  Elevator  Pitch?  haps://www.youtube.com/watch?annotaAon_id=annotaAon_519871&feature=iv&src_vid=q0EWScOXFpA&v=_PUBulGR42o      

6  Elevator  Pitches  techniques  for  the  21st  Century  haps://www.youtube.com/watch?v=XvxtC60V6kc    

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Annex  :    How  to  tell  a  story  that  people  

remember  ?  Is there a specific receipt to tell a story ? To touch the assistance ? To make sure they will remember my story … ?    

The  answer  is  YES  !    

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6 basic principles to let your pitch « stick » (SUCCES) :

1.  S imple 2.  U nexpected 3.  C oncrete 4.  C credible 5.  E motional 6.  S tories

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One  book  to  read  to  learn  how  to  tell  stories  …    

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Thank  you  to  …    –  Ken   Morse   &   Bill   Aulet   from   the   MIT   Entrepreneurship  Center  

–   Ben  Piquard  for  his  comments  on  this  course  

– David  Goldenberg  &  Raphael  Halberthal  –  Regis  Lemmens  

–  Pictures  :    •  Mark  Barnes  –  Wikimedia  Commons  

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Crea<ng  your  business  in  Brussels  ?  

•   Think  about  :      –  1819  (phone  number)  or  www.1819.be  

–  CréaAon  &  Croissance  hap://www.solvayentrepreneurs.be/nos-­‐formaAons/creaAon-­‐croissance/      

–  The  clusters  of  Impulse.brussels  :    •  Lifetech  –  Sosware  in  Brussels  –  Screen  -­‐  Ecobuil  

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