State of Oregon CIO Council

Committee on Performance ExcellenceAugust 18, 2009

Presented by: Bob DeVyldere, CIO Council Chair

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CIO Council

Approximately 35 agencies voluntarily participate

Has been in existence for over 10 years

We come to the table with both agency and enterprise hats on

Identify common areas, form partnerships and develop enterprise governance as appropriate

Develop Enterprise Information Management Strategy

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Enterprise IT Governance & Delivery Framework

Governance and Advisory Bodies*

DAS Division Outcomes

ENTERPRISE IT GOVERNANCE & DELIVERY

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*Governance and Advisory bodies are convened to advise the Governor, DAS Director, State CIO & SDC Administrator

· CIO Council- CIO Management Council- Multi- agency workgroups

· Oregon Geographic Information Council

- Policy Advisory Committee- GIS Program Leaders

· Enterprise Information Security Advisory Board

· Information Security Council· E-Government Advisory

Board· E-Governance Board· State Data Center (SDC)

- SDC Advisory Board- SDC CIO Advisory Board - SDC Finance Committee

- Administrative Service Mgrs

· DAS EISPD – IT Investment and Planning

· DAS EISPD – Geospatial Enterprise Office

· DAS EISPD – Enterprise Security Office

· DAS EISPD – E-government program

· DAS State Data Center

* Note: Work is typically completed via collaborative multi-agency workgroups/committees

· 2007-11 EIRMS· SW Price Agreements for IT

Goods and Services· SW IT Asset Inventory· Business Case, Enterprise

Architecture, Security, GIS, BCP Training

· GIS Software Standard and Enterprise Licensing Agreement

· Statewide Aerial Imagery· Oregon Geospatial Data

Clearinghouse· Enterprise Information

Security Strategy and Seven (7) Information Security Policies

· E-gov portal, content management, e-commerce, collaboration tools

· State Data Center Consolidation, Service Catalog, Rates, Strategic & Operational Plans

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Oregon Enterprise IRM StrategySummary - 2007-2011

VisionOregon government services are optimized

through the innovative use of information technology

Goal 2Ensure adequate state government management information and decision support capabilities

Goal 1 Effectively plan and execute government IT projects

Goal 3Optimize the efficiency and cost effectiveness of government infrastructure and services

Objective 3.1: Identify, prioritize, and develop detailed plans to act on opportunities for consolidation and shared services in the State Data Center.Objective 3.2: Provide cost effective and reliable on-line government services

Objective 3.3: Build a statewide interoperable public safety wireless networkObjective 3.4: Ensure the continuity of state government operations in the event of a disaster or other business interruptionObjective 3.5: Secure and protect the confidentiality, integrity, and availability of state information resourcesObjective 3.6: Continuously improve the use of IT in support of state government programs and services

Objective 1.1: Recruit, select, train, and retain IT professionals who possess essential management and technical capabilities.Objective 1.2: Implement IT governance required to manage and oversee the portfolio of enterprise IT projectsObjective 1.3: Develop an enterprise business and technical architecture and associated standards.Objective 1.4: Adopt the policies, procedures, standards and guidelines needed to effectively and predictably initiate, plan for, acquire, implement, manage, and oversee the state's portfolio of information resources.Objective 1.5: Integrate enterprise IT planning within the biennial budgeting process.

Objective 2.1: Develop and improve access to geospatial information across Oregon government

Objective 2.2: Deploy statewide administrative information systems that meet agency business requirements

Objective 2.3: Enable system integration and data sharing across agency and jurisdictional boundaries

Objective 2.4: Prepare state government for the best value evaluation, acquisition, procurement and use of both open and closed source software solutions in compliance with Oregon statutes, rules and policies.

MissionMaximize the value of government IT investments to best serve Oregonians

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EIRMS Accomplishments

Goal 1 - Effectively plan and execute government IT projects

2007-09 EIRMS Tactical Plan completed Governance Charters adopted

CIO Council & CIO Management Council SDC Advisory Board, CIO Advisory Board, Finance Committee

Trained ~ 300 people in business case development since May 2007 Biennial budget instructions required alignment with 2007-2011 EIRMS,

coordinated IT planning and budget development with the SDC, and development of business cases for major IT projects

Over 240 people completed the Oregon Project Management Certification Program (OPMCP) since March 2007

Trained nearly (50) in Enterprise Architecture since October 2007 RFP to establish Statewide Price Agreement for Quality Assurance

Services was completed. Contract execution in early 2009

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EIRMS Accomplishments

Goal 2 - Ensure adequate state government management information and decision support capabilities

DCBS initiated the Statewide Electronic Permitting Project. Statewide aerial imagery (color, with ½ meter ground resolution) was

delivered and made available for statewide use. In partnership with OSU the Oregon Imagery Explorer portal was implemented

A statewide standard for Geographic Information Systems (GIS) Software (125-600-7550) was adopted via rulemaking in 2008

RFP to establish a Statewide Price Agreement for Electronic Records Management System (ERMS) products and services was completed. Expect contract execution in early 2009

DHS Electronic Birth Registration System, Electronic Death Registration System, and Medicaid Management Information System projects were completed

DAS Oregon Procurement Information Network Project was completed

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EIRMS Accomplishments

Goal 3 - Optimize the efficiency and cost effectiveness of government infrastructure and services

Computing and Networking Infrastructure Consolidation (CNIC) Project completed and State Data Center (SDC)

Completed mainframe consolidation – 3 mainframes to 1 Consolidated Portland telephone systems for more efficient operation Tiered storage environment to better manage growing data storage – reduces cost and energy

consumption System security improvements - Network Access Control (NAC), Virtual Private Network (VPN) and

Intrusion Detection infrastructure SDC awarded Disaster Recovery Contract

Oregon.gov -14.7 million visitors in 2008 - @ 20% per yr increase in visitors. 21 million pages to 1.4 million visitors each month

Improved statewide information security guidance -7 policies in 2007-08 Enterprise class collaboration tool through Oregon based company -14

agencies with 900 User Accounts. 16 cross-organizational spaces served Oregon Statewide Communications Interoperability Plan (SCIP) submitted

to federal DHS-Safecom Program in late 2007. Plan adopted by State Interoperability Executive Council (SIEC) in 2008

Conducted Statewide Information Security Business Risk Assessments in 2007 & 2008 increasing maturity rating

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EIRMS Update Process

Operating environment of state government has changed dramatically over the past 18 months

2007-11 EIRMS Update process initiated to ensure the strategy is properly focused on addressing the priorities, issues and challenges state agencies now face

Formed a multi-agency steering committee (Business & IT) - held kickoff meeting in January 2009

EIRMS Update is planned in three phases with the final version rescheduled for completion by fall of 2009. Update deferred to ensure proper focus on fast-track planning process. Phase I - Determine agencies’ business needs and how IT can address

those needs – include SWOT and citizen expectation sessions Phase II – Determine the ability of IT to respond to the business

requirements Phase III – Determine the final set of strategic initiatives and

finalize the Tactical Plan

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Fast Track Planning

The Legislative Fiscal Office asked two questions of the State Chief Information Officer (CIO) and Agency CIOs

What are IT organizations doing to improve efficiency and reduce cost?

What ideas do Chief Information Officers have that could help manage in these difficult economic times?

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First, IT in the current environment…

Agencies invest in information technology (IT) to make business run better, cheaper, faster

Each agency has a portfolio of IT investments that together achieve business outcomes

Each portfolio is periodically reevaluated and rebalanced in response to new opportunities and changing conditions

Agencies are now more focused on investments that will produce hard cost savings, not just cost avoidance

Agencies have already shifted their IT activities to reflect the economic landscape

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What ideas do Chief Information Officers have that could help manage in these difficult economic times?

Renegotiate Contracts, Licenses and Agreements

Utilize more Web Based Tools

Contract Brokering through Cross-agency Consortiums

Electronic Payroll Statements

Improve Citizen access to state government services

Streamline Software as a Service Acquisition

Online Timekeeping Enterprise Anti-Spam

IT better enables telecommuting Expedite Shared Development and Use of Code

GIS Data Consolidation

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Effective Government 2009 Conference

Provide a forum for business and program leaders to learn about opportunities to run their business faster/better/cheaper

State and Local Government September 29th at the Salem Conference Center Lunch panel to address the strategic side of running a

business – Ken Rust, Fred King, Gary Blackmer