corporate training that rocks
Post on 18-Sep-2014
26 views
DESCRIPTION
BILLIONS of US$ are wasted on corporate training every year. Here are the keys to getting it right! Real results and real ROI!TRANSCRIPT
@coachbay @coachbay
CORPORATE
TRAINING THAT !
@coachbay
@coachbay @coachbay
“Companies spend more than US$ 300 billion annually for training and less than 10 percent of what people are taught sticks.”
- VitalSmarts
@coachbay @coachbay
That’s US$ 270 billion in the toilet!
Wasted!
@coachbay @coachbay
With US$ 270 billion, you could buy each person in Japan a Gibson Les Paul guitar
@coachbay @coachbay
SO WHAT’S WRONG?
@coachbay @coachbay
“It’s not enough that people a"end a training program and learn new skills. What really ma"ers is that they apply the skills on the job. Then performance will improve and the business benefit.”
– Robinson & Robinson
@coachbay @coachbay
BUT…
@coachbay @coachbay
“Learning transfer is the weakest link in most training programs.”
– Calhoun Wick
@coachbay @coachbay
The finish line for learning is not at the end of the program. It’s much later.
On the job, a#er learning transfer.
@coachbay @coachbay
A#er a training program, the real question is:
What will you do differently on
Monday?
@coachbay @coachbay
@coachbay @coachbay
NO SERIOUSLY…
@coachbay @coachbay
The business cares about on-the-job behaviors and results.
If nothing changes a#er a workshop, it’s just a waste of money.
@coachbay Before A#er
@coachbay @coachbay
“Training can go wrong in all kinds of ways. But the most important failures occur outside the classroom.”
- McKinsey
@coachbay @coachbay
SO WHAT CAN YOU DO?
@coachbay @coachbay
MAKE YOUR TRAINING
@coachbay @coachbay
A 3-day program is not a 3-day event, it’s more like a 3-month process…
THE
ROCK PROCESS
@coachbay @coachbay
“To improve results from training programs, executives must focus on what happens in the workplace before and a#er employees go to class.”
- McKinsey
@coachbay @coachbay
BEFORE
1-3 Weeks 1-3 Days 9-12 Weeks
THE ROCK PROCESS
DURING AFTER
@coachbay @coachbay
THE PROCESS
BEFORE THE EVENT
@coachbay @coachbay
Invitation The participant is invited to the training program and the goals are clearly explained. They know why they are going!
BEFORE THE EVENT
@coachbay @coachbay
Meet the Manager The participant has a meeting with his manager to agree on the learning objectives for the training.
BEFORE THE EVENT
@coachbay @coachbay
Pre-work The participant is given readings and assignments, which have to be completed before the program.
BEFORE THE EVENT
@coachbay @coachbay
BEFORE THE EVENT
Pre-work Meet the Manager
Invitation
@coachbay @coachbay
Great managers recognize that ge"ing be"er at anything requires practice and that when trying anything new, people need support and coaching.
@coachbay
@coachbay @coachbay
DURING THE EVENT
THE PROCESS
@coachbay @coachbay
Show The training will show the participants what they have to do, why they have to do it, and how to do it.
DURING THE EVENT
@coachbay @coachbay
Practice The participants will practice the new skills, get feedback and reflect on learnings.
DURING THE EVENT
@coachbay @coachbay
Action Plan The participants will decide and document what they will do differently at work.
DURING THE EVENT
@coachbay @coachbay
DURING THE EVENT
Action Plan Practice Show
@coachbay @coachbay
“The way in which learning is delivered should reflect and facilitate the way in which it will be used!”
– Calhoun Wick
@coachbay @coachbay
AFTER THE EVENT
THE PROCESS
@coachbay @coachbay
Meet the Manager The participant has a meeting to share the action plan. Manager to coach and provide feedback. Regular meetings to review progress.
AFTER THE EVENT
@coachbay @coachbay
Practice The participant will practice the new skills, and get feedback from the manager, peers and subordinates.
AFTER THE EVENT
@coachbay @coachbay
Assess At the end of the on-the-job period, the participant should be assessed to determine the level of transfer.
AFTER THE EVENT
@coachbay @coachbay
AFTER THE EVENT
Assess Practice Meet the Manager
@coachbay @coachbay
“Old habits die hard, a#er all, so reinforcing and supporting new kinds of behavior a#er they are learned is crucial.”
- McKinsey
@coachbay
@coachbay @coachbay
THE ROCK PROCESS Real Results, Real ROI
Before A#er
@coachbay @coachbay
BEFORE
1-3 Weeks 1-3 Days 9-12 Weeks
THE ROCK PROCESS
DURING AFTER
@coachbay @coachbay
MAKE YOUR TRAINING
@coachbay @coachbay
ONE MORE THING…
@coachbay @coachbay
“Training is expensive to design and deliver; it should be the last, not the first, intervention that managers should consider to improve employee performance.”
– Calhoun Wick
@coachbay @coachbay
CORPORATE
TRAINING THAT !
@coachbay
@coachbay @coachbay
Inspired by years of experience and…
@coachbay @coachbay
Thank You!
Like It? Share It!
@coachbay @coachbay
“You are given the unlimited right to this document and to distribute it electronically (via email, your website or any other means). You can print out pages and put them in your favorite coffee shop’s window or your doctor’s wai?ng room. You can transcribe the author’s words on the sidewalk, or you can hand out copies to everyone you meet. You may not alter this document in anyway, though, and you may not charge for it.”
www.coachbay.com