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© 2004 Advanced Distributed Learning. All Rights Reserved. 1 Corporate Training and Education Technology Standards Corporate Training and Education Technology Standards The 10th International Conference on Information Systems Analysis and Synthesis: ISAS 2004 and International Conference on Cybernetics and Information Technologies, Systems and Applications: CITSA 2004 July 23. 2004 The 10th International Conference on Information Systems Analysis and Synthesis: ISAS 2004 and International Conference on Cybernetics and Information Technologies, Systems and Applications: CITSA 2004 July 23. 2004 G.A. Redding Institute for Defense Analyses G.A. Redding Institute for Defense Analyses

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Page 1: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.1

Corporate Training and Education Technology

Standards

Corporate Training and Education Technology

StandardsThe 10th International Conference on Information Systems Analysis and

Synthesis: ISAS 2004and

International Conference on Cybernetics and Information Technologies, Systems and Applications: CITSA 2004

July 23. 2004

The 10th International Conference on Information Systems Analysis and Synthesis: ISAS 2004

andInternational Conference on Cybernetics and Information Technologies,

Systems and Applications: CITSA 2004July 23. 2004

G.A. ReddingInstitute for Defense Analyses

G.A. ReddingInstitute for Defense Analyses

Page 2: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.2

EPSS WBT

DistanceLearning

SCORM ADL

IMS Project

Registration/Certification VTC VTT

Distributed Training

Help Desk IVT

LearningResourceCenter

TeacherTraining

Digital Libraries

Accreditation

Knowledge Management

Standards = Organizational ImperativeStandards = Organizational Imperative...

multiple independent initiatives

multiple multiple independent independent initiativesinitiatives

Page 3: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.3

EE--Learning ObjectivesLearning Objectives...1. WHAT are E-learning Standards?

– Identify key set of E-learning Standards, state their purpose, and determine scenarios & technology to which they apply.

2. WHY are they important? – Communicate the advantages of using standard-compliant products

to: • Customers • Colleagues • Decision makers

3. HOW do they work in theory and in practice? – Articulate the main features and applications of:

• Learning Object Metadata • AICC CMI Specifications • SCORM Runtime API • IMS Packaging

Page 4: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.4

ADL Standards FocusADL Standards FocusADL is focusing on web-based learning system standards

But not Internetstandards(others are doing that)

Internet TechnologiesHTMLHTTPXML

JAVA/JavaScript...

Learning System Standardscontent

metadataLMS data model

Page 5: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.5

If data is exchanged, we need to know how!Certifications

Learner’s Profile

O ………..

O ………..

O ………..

O ………..

Assessment

Content

Learner’s ComputerThe Learner

E-learning Catalog

E-learning Content

Exchanging Data Exchanging Data –– How?How?If data is exchanged, we need to know how!

LMS

Page 6: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.6

Exchanging Data Exchanging Data –– Where?Where?...Encoding certifications & competencies Exchanging learner profile information Labeling content (metadata) Querying a catalog Portable content that runs on any LMS Communicating between an LMS and content Encoding assessment tests Communicating the results of assessment tests

Page 7: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.7

Simple CMS Model

ComponentComponent

ContentContentStructure/ Structure/ HierarchyHierarchy

CourseCourseUnitUnitModuleModule

Server/Server/DisplayDisplayEngineEngine

HTML/Java/HTML/Java/Streaming MediaStreaming Media

User/BrowserUser/Browser

InternetInternet

Page 8: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.8

Learning Management System

Profiles/Profiles/RegistratioRegistratio

nn(Roster (Roster

Operations)Operations)

ComponentComponent

ContentContentStructure/ Structure/ HierarchyHierarchy

CourseCourseUnitUnitModuleModule

Server/Server/DisplayDisplayEngineEngine

HTML/Java/HTML/Java/Streaming MediaStreaming Media

User/BrowserUser/Browser

InternetInternet

TestingTesting

TrackingTracking(Data (Data

Management)Management)

ReportingReporting(Data (Data

ManagemenManagement)t)

Content/Content/Course Course AdminAdmin--istrationistration

Data FileData FileData FileData File

Data FileData File

Data FileData File••Content FormatContent Format••ProtocolsProtocols••Data filesData files

Page 9: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.9

LMS Components

EPSS Knowledge Management Databases

EPSS Knowledge Management Databases

• Learning Objects • Chat Sessions • Whiteboard

Presentations • Collaborative

Files

Needs of Total Learning Environment

System Administration

System Administration

• Sign-On and Logins• Help Desk• User Maintenance

Student/InstructorStudent/

Instructor

• Course Catalog • Search Features • Synchronous and

Asynchronous Learning • Test and Course Results • Collaborative Tools • Skills History

• Student Training Records • Student Registrations and

Personal Data • Skill History • Evaluation Results • Finance & Accounting

Student Administration

Student Administration

DeveloperDeveloper

• Authoring Tools• Instructional Design • Change Control

Process• Adult Learning

Theories• Collaborative Tools • Intellectual Property

Rights

System Maintenance

System Maintenance

• Site Modifications and Upgrades

• Operation and Maintenance

• Publish and Update Courseware

Information TechnologyInformation Technology

• Integration Infrastructure

• Security• System Operations

UniversityEnterpriseUniversityEnterprise

SecuritySecurity

AccessAccess

Page 10: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.10

Functional Alignments

Headlight.comTrainingNet

Learn2.comeMind.com

Eduprise.comMindLever.com

KnowledgePlanet.comHungryMinds.com

SmartForceNinth House

SkillSoftDigital Think

PensareDocent/HPClick2learn.com

Lotus

MacromediaBlackboard.com

Technology Focus Education Focus

Custom Solutions & Consulting Services

Pre-Packaged Solutions & Tools

CMS + LMS +

KMS+

Repositories

Medicine

Arts & Science

Fine Arts

Engineering

Page 11: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.11

The Standards ProcessThe Standards Process..Specifications & Standards

• Specifications are instructions• If specifications are accepted and used,

they become de facto standards– Most of us care most about de facto

standards• Formal standards bodies create formal

standards. – Requires consensus– Process has withstood legal

challenges– Formal standards have legal weight

and stability– Formal standards have conformance

statements

Page 12: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.12

ects

Test Beds, R

eferen

ce

Implementati

ons

Formal

Standard

ization

Academ

ic Instit

utions, Public

Agencies

1. Specification2. Implementation & Testing3. Improvement4. Industry Support5. Standardization

Standards DevelopmentStandards Development

Consorti

Researc

h

Play

a,Proj

ers: V

endors, This process has feedback as well as feed forward loops.

Not all work has followed this process

Page 13: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.13

Customer PerspectiveCustomer Perspective• Can buy one LMS and use any content

– Wider choice – Lower cost – Quicker adoption of new content

providers and technologies – Consistent user experience and

higher quality • Not locked in

– Can replace LMS and keep content – LMS can interoperate with other

systems • Enterprise solution

– Interoperability enables enterprise-level consistency

– Longer lifetime of platforms – More efficient use of maintenance

investment

Page 14: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.14

Education PerspectiveEducation Perspective• Allows choice among delivery

systems• Reusability & Modularity

– Makes content easier to customize

– Parallels current practice of picking & choosing content

– Increases audience for good content

• E-learning standards enable adaptivity – Faster and easier adoption of new

technologies

Page 15: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.15

LMS LMS –– Vendor PerspectiveVendor Perspective• No more one-off

integrations • Can compete with

other LMS vendors on features, not content

• Can apply resources to LMS features, not multiple interoperability links

Page 16: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.16

Content ProductionContent Production...• Reduce cost of production

– programming is left up to LMS• Ability to run on any LMS

– Creates larger potential market• Reusability & Modularity

– Creates larger potential market– Increases value of good content– Offers opportunities to add value

by assembly and sequencing

Page 17: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.17

The SCORMThe SCORM®®……Sharable Content Object - Reference Model• Integration of industry specifications from many other organizations -

AICC, IMS, IEEE, ARIADNE, etc. • Provides a unified learning content model • Defines a standardized web “run-time” environment • The first step on the path to defining a true learning architecture A

reference model that defines a web-based learning “content model” • A set of interrelated specifications designed to meet DoD’s high level

“-ilities” • A process to knit together disparate groups and interests • A bridge from general emerging technologies to commercial

implementations • Establishes a process for certifying courses and content

……an evolving document to collect all the “bits and pieces” in onean evolving document to collect all the “bits and pieces” in one placeplace

Page 18: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.18

The ADL SCORMThe ADL SCORM• Sharable Content Object - Reference Model • “Bookshelf” of specifications and standards • Based on CMI • Uses LOM and IMS content specs • Wide adoption and large mind-share (e.g. RFP’s)• Being productized by all major LMS vendors • Content-LMS communication via SCORM

JavaScript API • Requires very little coding on content side. • Content & structure separate but in one package.

E-learning Content

JavaScript API

LMS

Page 19: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.19

SCORMSCORM

Content toLMS API

From AICC

Content toLMS data

modelFrom AICC

RUN-TIMEENVIRONMENT

CONTENT AGGREGATION MODEL Meta-data

XML BindingBest Practice

From IMS

Course StructureFormat -

Derived fromAICC

Meta-datadictionary

From IEEE

Page 20: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.20

Other SpecificationsOther Specifications• Learner profiles• Competency definitions• Agents/simulations• Adaptive sequencing• Architectural diagrams• Platform profiles• Glossaries• Quality standards• Rights managements• Security• System to system

communication

The E-learning standards community is trying to follow the specification implementation standardization path in most of its work.

The E-learning standards community is trying to follow the specification implementation standardization path in most of its work.

LOM Bindings

CMI – based Content

Architectural Models; Glossary; “Meta-standards”Learner Information

Content Packaging & Sequencing

Identifiers; ad-hoc “Micro-standards”

LOM Data Model

Future DirectionsExpected 2002Active in 2001

Page 21: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.21

Working TitleWorking TitleContent Object Repository

Discovery and Registration/Resolution Architecture

“CORDRA” ++++

A Three Part Model• CONTEXT• DISCOVERY• IDENTIFICATION/RESOLUTION

Page 22: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.22

The “Problem Space”The “Problem Space”• There are many specifications related to

repositories• None individually address the entire problem of

finding and then retrieving exactly the right instructional material

• Many issues are not technical – they are “policy”• The result: many incompatible repository

systems of learning content that cannot be found, accessed or mined in an ADL environment

• ADL needs a framework for building learning repositories that meet its requirements

• Other communities also need similar frameworks

Page 23: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.23

ADL’s ApproachADL’s Approach• Articulate the high level requirements, policies and business

rules for instructional content repositories that constrain the architecture such that it can be implemented consistently.

• Identify and relate the most relevant technologies and specifications that can be applied to the architecture (connect the dots).

• Define a framework on which a number of services may be built (but without defining the implementation of such services).

• Provide a model that can scale.

Page 24: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.24

Enabling ServicesEnabling Services• We need lots of services…

– Policy enforcement– Resolution/retrieval – Authentication– Processing community specific business rules– “Smart” search/discovery– … many others

• We need a framework that enables such services

Page 25: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.25

Some of the People We’re Working WithSome of the People We’re Working With

• CNRI (Corporation for National Research Initiatives) • National Science Foundation • U.S. Library of Congress • DTIC (Defense Technical Information Center)/CENDI• U.S. Military Services• CDC (Center for Disease Control and Prevention)• IRS (Internal Revenue Service)• GPO (Government Printing Office) • U.K. TSO (The Stationary Office)• Medbiquitous (Professional medical education consortium)• Many others…

Page 26: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.26

Tentative PlansTentative PlansVERY, VERY EARLY DAYS

• Gather and vet assumptions and requirements • Study existing specifications (few if any new ones are

required) • Identify key policy issues and positions • Identify business rules requirements • Prototype the approach • Develop guidelines for how the model might be

adapted to other communities of practices

Page 27: Corporate Training and Education Technology Standards documents/News and Publications/Spe… · Corporate Training and Education Technology Standards The 10th International Conference

© 2004 Advanced Distributed Learning. All Rights Reserved.27

www.adlnet.orgwww.adlnet.org