control costs. avoid risks. communicate value. … · control costs. avoid risks. communicate...
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www.teamquest.com
Product Data Sheet
Control Costs. Avoid Risks. Communicate Value. Make IT Better.
TeamQuest ServicesManaged ServicesUse us an extension of your IT staff. Offload the day-to-day performance and capacity planning work for consistent and optimized service delivery.
Expert ServicesTap into our experience and expertise. We’ll give you an in-depth analysis of IT performance and capacity and provide recommendations to make IT better. Learn the steps you can take to move up the maturity scale and contribute greater valueto the business.
Implementation ServicesHit the ground running and squeeze every last drop of value out of your investment in TeamQuest software. Use our methodical approach to deploying and configuring our software in your environment, and take advantage of ongoing, online andon-site training.
Analyze real-time and historical IT service performance
• Collect, store, and manage performance data
• Identify the root cause of performance issues
• Drill down into process-level detail
Automated capacity management intelligence
• Improve IT efficiency using automated algorithmic-based IT health & risk calculations
• Identify and resolve problems fast • Meet business demand now and in
the future
Connect IT to business value
• Show the alignment of IT and business objectives
• Deliver top-to-bottom organizational transparency
• Transform IT technical metrics into an actionable business value dashboard
www.teamquest.comwww.teamquest.com
Copyright © 2016 TeamQuest Corporation. All Rights Reserved.
Worldwide HeadquartersUnited StatesTeamQuest CorporationOne TeamQuest WayClear Lake, Iowa USA 50428
Contact [email protected]/about-us/contact-us/
Other LocationsSwedenGermanyUnited KingdomMexicoHong KongWith resellers in manyadditional countries.
Control CostsAvoid Risks
Communicate ValueMake IT Better
How Is It Better? Vendor Neutrality
We provide an independent view of the resources you need, free from political and self-serving influences.
Accurate, Automated AlgorithmsSophisticated algorithms used to calculate IT health and risk have evolved over decades of experience and fine-tuning. They take non-linear behavior into account and yield a 95% accuracy rate.
One-second Data CollectionThe most demanding IT environments require one-second data collection and access to process-level detail to ensure quality of service.
Fast ROICustomers have saved millions of dollars during pilot projects alone. Where the initial software purchase may take a few months, additional licenses become a five-minute discussion.
Top to Bottom TransparencyTranscend IT and business boundaries with purpose-built views for different stakeholders.
It WorksTeamQuest solutions are hard at work inside many of the most respected companies in the world. We are your partner, our solutions simplify your work, and together we makeIT better.
About TeamQuestWe help IT control costs, avoid risks, and communicate value. We make IT better. We do that through decades of experience in disciplines like performance management and capacity planning, steadfastly focused on helping IT contribute greater value to the business. When our customers have zero performance issues while breaking sales records with a new launch, or become a respected contributor to business decisions made in the board room, or transcend boundaries between IT and the business...THAT'S why we do what we do. Every. Single. Day.
Product Data Sheet
TeamQuest IT Maturity Model
Learn more atteamquest.com/vityl