contents...douglas & gordon’s people fundamental to the success of the business is the calibre...

Contents Introduction

National & International Network

Douglas & Gordon’s People

Residential Sales

Residential Lettings

Property Management

Corporate Services

Residential Developments

Professional Valuations

Refurbishment & Interior Services

Block Management

Making a Difference

National and International NetworkThere are 16 D&G sales & lettings offices located

in central, west and south-west London. Douglas

& Gordon are also associated with the Country

Department – giving clients access to 38 estate

agents across the UK.

For those looking to attract tenants or buyers

from further afield, Douglas & Gordon has a

growing number of international affiliates,

who provide the opportunity to advertise

properties overseas.

IntroductionDouglas & Gordon was founded in Chelsea in 1958

by two entrepreneurs who had recently returned

from colonial service in West Africa. The fledgling

estate agency operated from a flat just off

Sloane Square. From these spirited beginnings

the company has grown to employ more than

200 people – providing property services across

central, west and south-west London.

Over the years Douglas & Gordon has retained

a strong entrepreneurial culture. The business

remains privately owned and, as a result, is able

to make and implement strategic and investment

decisions quickly and competitively.

As a full-service agency Douglas & Gordon offers:

Residential Sales & Lettings; Property Management;

Corporate Services; Residential Developments;

Professional Valuations; Refurbishment & Interior

Services and Block Management.

D&G Asset Management LLP is the research,

asset and fund management division of Douglas

& Gordon. D&GAM acts as adviser to direct

property investors and also owns an Offshore

Fund management business for indirect investors. Back to Contents

Douglas & Gordon’s PeopleFundamental to the success of the business

is the calibre and commitment of the people

Douglas & Gordon employs. Members of the

Douglas & Gordon board are experts in their

field, several holding high profile positions within

a number of industry bodies.

The approach to recruitment is based as much

on personality as it is on experience. The

company’s commitment to staff development,

knowledge and expertise means Douglas &

Gordon consistently delivers the highest level

of customer service – both in terms of building

relationships and producing the best possible

commercial outcomes.

Back to Contents

Residential SalesAs one of central London’s few remaining

independent sales agencies, Douglas & Gordon

offers a bespoke service to both sellers and buyers.

As a company, they ensure all sales teams are

NFOPP-qualified and transactions are regulated

by the Property Ombudsman.

Douglas & Gordon’s experienced sales teams

use the latest insights and data from D&G Asset

Management. This, combined with an in-depth

understanding and experience of central, west

and south-west London, ensures that clients

always receive the highest levels of service and an

accurate picture of the current market.

Residential Lettings Douglas & Gordon’s lettings department has been providing a comprehensive Lettings and Tenancy Management service to London’s residential market for over 50 years.

Experts in both short and long term lets, our ARLA-qualified teams are able to advise landlords and applicants on all aspects of the lettings process. They will handle everything from viewings and taking up references to managing the tenancy beyond completion.

Landlords often retain Douglas & Gordon for many years due to their expertise and strong understanding of the ever-changing legalities within the sector.

Property ManagementFor landlords not able or not wanting to manage their own property, Douglas & Gordon has a dedicated Property Management department. It is their responsibility to ensure the property is well-maintained and any problems are dealt with in a timely fashion. Property Management also carry out regular property checks, and are always on hand to provide help to both landlords and tenants.

Back to Contents

Corporate ServicesDouglas & Gordon’s Corporate Services

department was established to minimise the

cost, time and stress that can be associated with

corporate relocation rental contracts.

Over the years, the department has established

itself as a leader within the industry, offering

professionalism, flexibility and an attentive

service.

Working closely with HR professionals,

relocation agents and their consultants, Douglas

& Gordon ensures that properties are marketed

to a wide range of corporate tenants moving

within, or to London. The Corporate Services

client list includes organisations such as KPMG,

Disney, JPMorgan, Ralph Lauren and HSBC.

Back to Contents

Residential Developments The Residential Developments department

manages Douglas & Gordon’s land, new homes

and investments business.

The highly experienced team offers

comprehensive advice and services across

all aspects of land acquisition, property

development and the marketing and sales of

new homes.

In addition to sales and acquisitions, the

investments side of the group has specialist

knowledge of the private rental sector (PRS)

and regulated & life tenancies.

Residential Developments will also draw on

expertise from within the business when required.

Of particular importance is their alignment with

Professional Valuations, Property Management

and D&G Asset Management.

Back to Contents

Professional ValuationsThe Professional Valuations department

has been carrying out formal valuations in

central London since 1979. The team is made

up of qualified Chartered Surveyors, who

have extensive experience in all aspects of

residential valuation, with a particular focus on

enfranchisement work. They are on hand to

offer help and advice to our clients, whatever

their requirements.

Along with preparing formal valuations, the

department provides valuations for bank

lending, tax purposes, matrimonial disputes

and probate. The team can also advise on

licenses to alter. Professional Valuations work

closely with Douglas & Gordon sales and lettings

offices and Block Management to produce

valuations when required.

Back to Contents

Refurbishment & Interior ServicesDouglas & Gordon’s dedicated Refurbishment

& Interior Services department can give advice

on improvements and alterations appropriate

for a client’s property.

This can range from a quick makeover between

tenancies to project managing a comprehensive

redesign of the accommodation.

Back to Contents

Block ManagementEstablished in 1988, D&G Block Management

now take care of over 5,500 properties in and

around central London. All sizes and styles of

buildings, including residential, commercial and

AST units are managed from the D&G Block

Management office in Victoria.

D&G Block Management pride themselves

on exceptional customer care, proactive

management of instructions and consequently

retention of clients. The services offered include

the financial management of buildings; service

charge/ground rent collection and placement for

service contracts. The department also manages

on-site staff (including concierge, porterage and

cleaning), day-to-day repair and redecoration,

together with the administration of larger

building refurbishment and repair contracts.

Residential Partners Limited, a subsidiary of

D&G Block Management, administer direct

staff management and also provide company

secretarial services to clients.

Back to Contents

Making a DifferenceAt Douglas & Gordon, corporate social

responsibility is about a genuine commitment

to building a better society.

Every year, they support a number of charities

including Bob Champion Cancer Trust, NSPCC,

Save the Children and Red Cross.

Douglas & Gordon also sponsor local

organisations such as Battersea Ironsides RFC

and Spencer Cricket Club in Earlsfield, along

with many events within local schools and

communities.

Back to Contents

DirectoryHEAD OFFICE

67-68 Warwick Square, London SW1V 2ART: 020 7963 4600 E: [email protected]

NORTH OF THE RIVER

CHELSEA45 Sloane AvenueLondon SW3 3DH

SalesT: 020 7225 1225E: [email protected]

LettingsT: 020 7581 6666E: [email protected]

FULHAM656 Fulham RoadLondon SW6 5RX



GLOUCESTER ROAD22 Gloucester RoadLondon SW7 4RB



HAMMERSMITH & SHEPHERD’S BUSH118-120 Glenthorne RoadLondon W6 0LP



KENSINGTON172 Kensington Church StreetLondon W8 4BN



NOTTING HILL299 Westbourne GroveLondon W11 2QA



PIMLICO & WESTMINSTER106 Wilton RoadLondon SW1V 1DZ



SOUTH KENSINGTON25-27 Harrington RoadLondon SW7 3EU



SOUTH OF THE RIVER

BALHAM81 Nightingale LaneLondon SW12 8NX



BATTERSEA128 Northcote RoadLondon SW11 6QZ



BATTERSEA PARK236 Battersea Park RoadLondon SW11 4ND



CLAPHAM 30 Abbeville RoadLondon SW4 9NG



EAST PUTNEY190 Upper Richmond RoadLondon SW15 2SH



SOUTHFIELDS24 Replingham RoadLondon SW18 5LR


LettingsT: 020 8874 8844 E: [email protected]

WEST PUTNEY127 Lower Richmond RoadLondon SW15 1EZ



OTHER SERVICES

Block Management192-198 Vauxhall Bridge Road London SW1V 1DXT: 020 7963 4646E: [email protected]

Block Management Accounts192-198 Vauxhall Bridge Road London SW1V 1DXT: 020 7963 4646E: [email protected]

Corporate Services172 Kensington Church Street London W8 4BNT: 020 7313 6121E: [email protected]

Marketing & HR67-68 Warwick Square London SW1V 2ART: 020 7963 4600E: [email protected]

Professional Valuations37 Ixworth Place London SW3 3QHT: 020 7591 8746E: [email protected]

Property Management37 Ixworth Place London SW3 3QHT: 020 7225 0234E: [email protected]

Refurbishment & Interior Services37 Ixworth Place London SW3 3QHT: 020 7225 0234E: [email protected]

Residential Developments67-68 Warwick Square London SW1V 2ART: 020 7963 4600E: [email protected]

Tenancy Management37 Ixworth Place London SW3 3QHT: 020 7052 9740E: [email protected]

67-68 Warwick SquareLondon

SW1V 2ARBack to Contents

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