colchester-east hants public library 2009-2010 annual report

Annual Report2009 - 2010

Stereotypes can be hard to shake,

but we’re working on it ...

Colchester-East Hants Public Library

Annual Report 2009 - 2010

Table of Contents

Governance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Board Chair’s Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Highlights from 2009/10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Acknowledgements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Financial Statement .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Facility Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Outreach Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Library Staff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

1Governance 2009/10

Governance Under the Nova Scotia Libraries Act, the Colchester-East Hands Public Library Board provides public library service through outreach services andheadquarters operations and in branch facilities provided and maintained by hostmunicipalities.

Vision We are the community’s primary location for access to books, information, life-long learning, and cultural discovery in a pleasant atmosphere

Library Board 2009/10

Province of Nova Scotia Mr. Rob Landry, 2 Vice-Chairnd

Mrs. Ruby McDorman, Chair

Municipality of the County of Colchester

Councillor Gerald Buott

Councillor Karen MacKenzie

Municipality of East Hants Councillor Norval Mitchell

Warden John Patterson, Vice-Chair

Town of Stewiacke Councillor Jacqueline Baker

Councillor Debbie Frizzell

Town of Truro Councillor Brian Kinsman

Miss Edith Patterson, Treasurer

2Board Chair’s Report

It is a privilege to write this report on behalf of the Colchester-East HantsPublic Library Board.

The year has been a challenging one due to funding restraints and the need tojuggle the funds we do receive in order to keep our library running smoothly,a challenge faced by public libraries across the Province of Nova Scotia.

I would like to express my thanks to our library director Janet Pelley for herinvaluable assistance during this past year and, also, to our dedicated andcapable staff. Whether working in the front lines or behind the scenes, allmembers of staff go the “extra mile” to deliver superior service and to helpour patrons; no request is too small for them to undertake in order to giveassistance.

People of all ages access the many services and programs offered by theirlibrary through its five branches and through its outreach, online, and supportservices. It is especially encouraging to see teens and young adults – asometimes hard-to-reach group – using our facilities and participating inprograms designed with them in mind. One example is the annual AdaMingo Memorial Teen Writing Awards. It was my pleasure to attend thisyear’s awards reception and see the enthusiasm of participants and families asthe awards were presented and everyone had a chance to read thesubmissions.

In closing, it is also my pleasure to extend the Library Board’s appreciation tothe volunteer board of the Colchester-East Hands Public Library Foundation,chaired by Edith Patterson. The Foundation’s work and support areinvaluable.

Sincerely,Ruby McDorman, ChairColchester-East Hands Public Library Board

Highlights from 2009/10

3

Well entrenched is society’s image of the publiclibrary as a fusty, dusty warehouse of books, wherefrustrated librarians police the reading rooms,whispering “Shhh! Be Quiet” in penetrating voices. Stereotypes can be hard to shake, but we’re workingon it ...

The library’s “walking chefs” (l. to r.) AngelaHeadon, Penny Colpitts, and Tanya Chernyavskajoined the Nova Scotia Provincial Exhibition Paradeand fit right in with its theme, A Taste of NovaScotia.

Peggy, the Pint-Sized Pirate (with puppeteers RobinJoldersma and Lisa Patter) made a welcomeappearance at Stewiacke Town Days

Playing Scrabble on the lawn of the Truro branch®

gives life to the concept of the public library as thecommunity’s front porch. Our thanks go to thetown’s department of recreation services forproviding two picnic tables each spring.


4

Lego and Nintendo’s Wii also make regularTM®

appearances at the library.

As noted widely in the media, Wii has fans of allTM

ages. At one of the forthcoming programs inTruro’s Prime Time series for folks age 50 andbetter, bowling, baseball, and golf Wii -style willTM

be offered; meanwhile this past year, Prime Timedevotees enjoyed regular get-togethers for lunch anda movie and monthly coffee time with refreshments,guest speakers, and other activities, all givingcredence to a second concept of today’s publiclibrary as a community living room.

Weekly meetings of BLAST at the Truro libraryreinforce the community-living-room concept andmore. Activities range from playing board gamesand computer/video games to volunteering for thelibrary and other organizations. Providing a safe,welcoming, nonjudgmental space is valued by theteens. In her spring 2010 report, teen

programming coordinator Brenda Peters noted:

BLAST has become an important part of whatthe Truro branch offers to teens. This fact hasbeen brought home to us time and again as weexperience ‘home visits’ from our ‘graduates’:

- an 18 year old has moved on to attenduniversity elsewhere but pops inunannounced for a visit when he happens tobe in town on a Wednesday evening. Hestays and participates in the scheduledprogram, whatever it is.

- a teen mother who returned after a two yearabsence to show off her newborn baby andto share her experience as a single parent.She told program staff that the library is theone place where she feels safe enough to beherself.


5

- a young adult who quit school and left town two years ago,thinking he had the skills andknowledge needed to make his way in the world, but recentlyreturned to let us know that he’sback in town, back in school andhas a better plan for his future.

Recently, a core member of BLASTwho attends weekly, brought along anew friend who lives in a local grouphome. This new addition to ourmembership just happens to be deafand non-verbal; we look at this as anew adventure for the group to explore the world of sign language and to learn the value of inclusion.

Lest you think public libraries have abandoned thebook, this year we added over 11,000 new titles tothe collection and one expression of appreciationcame in a wee note attached to one of the manybooks borrowed from the library:

Book clubs and discussion groups are enjoying aresurgence. In October, Stewiacke circulation clerkSharmon MacPhee volunteered her time to start agroup in the branch and lively discussions ensued.

January saw the soft launch of book clubs for adultsand children in the Mount Uniacke branch andTruro’s now self-directed book discussion group –created in the late 1970's by then chief librarianReay Frève – continues to meet regularly at thelibrary with Reay at the helm.

BLAST Entrepreneurship Workshop with Neil Pardy from the local office of the

CBDC (Community Business Development Corporation)


6

Stewiacke Book Buddies. Volunteering and reading can be fun!

Learning the skill of readingcan be a special challenge forsome and the library’s BookBuddies program – pairingteen volunteers with youngerreluctant readers – can help. Started in 2002 in the Trurobranch, this year the programexpanded to Stewiacke.

With an elementary schoolnext door, staff at the MountUniacke branch saw a goldenopportunity to bring morechildren into the library bystarting an afterschoolprogram. Participants workon their homework and thenthey can play board games andLego or colour and draw®

pictures.

Reading and learning can lead to writing as shownby submissions from around the region to thelibrary’s third annual Ada Mingo Memorial Teen

Writing Awards. This year’s award recipients were fêted at a spring reception in Truro and saw theirwriting published in a special newsletter availableboth in hard copy and on the library’s website.

2009 Mingo Award Recipients

(from left to right): Katie

Cameron, Farina Rafiq, Teigen

Bond, Natasha Whalen, Filip

Cejpa. Missing from photo is

award recipient Courtney Belyea


7

What do four tourists, a job seeker, a musician, anda victim of robbery have in common? They allbenefited from the help of library staff in accessinginformation online. In late summer Truro librarystaff helped couples from California and Iowaaccess their email. The Californian couple made apoint of mentioning that for many years they havehad a soft spot for libraries because, as students,they had met while working in their college library.

Reporting from Stewiacke, branch manager PamEakin wrote:

Lisa [Patter] helped a fellow on the computer 3or 4 weeks ago; he wasn't familiar with usingcomputers and needed to do a job search. Shegot him started and was nearby when he neededassistance. Today he was in asking if we had afax machine [yes] and the fax he needed toreceive was his offer of employment for asupervisory position in the north. He is quitepleased with the turn out.

This was story told by Tatamagouche branchmanager Glenn Hamilton:

DS is a man who works as a master welder. Hedisappears regularly to places likeNewfoundland, Alberta, NWT but he keepsreturning to N.S. and lives to play keyboard andguitar. For some several years, [I] have beenhelping him find lyrics, chords and tabs forarrangements for his band. Anyway, DScomplained bitterly that he could not save aYouTube performance to his laptop for forensicanalysis. Showed him how to download, installand run software that would allow him to [do]this particular task.... Now he wants to knowhow to make his keyboard sound like aHammond B3. Hmmm, interesting, am workingon it.

Finally, this tale came from adult and outreachservices administrator Lesley Brann:

A man came into the library on a Fridaymorning. He was travelling fromNewfoundland and was passing through Truro,

to points beyond. At some point beforereaching us he had picked up a hitchhiker whorobbed him of his wallet, cell phone and someother items. He stopped here with the hope wecould help him contact a man back home inNewfoundland who was looking after his boatand had access to credit card and identificationinformation that was located on the boat. Theunfortunate part was he couldn't remember theman's last name and knew him only as ‘Dave’. He was also unsure of the exact name of thecommunity he lived in. This is a real problembecause in Newfoundland, every cove, etc. hasits own place name. Using Canada 411and allthe “Google” knowledge I possessed, we wereable to identify the name of the cove where hisboat was and search the appropriate phonedirectory online. Luckily, there are fewinhabitants in this location and only one namedDave. He recognized the last name on sight. Hethen used our pay phone (the thief didn't take hiscalling card) and got the ball rolling on gettinghis things back together.

No progressive public library today can or wants toignore information technology and its value as atool for accessing information and communicatingwith others.

Likewise, no progressive public library today can orwants to underestimate the value of its staff. Library workers, those you meet at the desk andthose behind the scenes, are a special breed, whopassionately believe in helping people of all agesand backgrounds to learn, solve problems, andenjoy a better quality of life.

Our library system is fortunate in the high calibre ofits workers, who embrace ways to improve theirknowledge and skills and to partner with others inorder to improve service. One example of learningopportunities during the year was the two-daycourse in mental health first aid, which increasedstaff awareness of the challenges faced by some ofour patrons and provided some techniques forhelping them, should the need arise during anencounter.


8

Service was enhanced by staff working closely withthe Provincial Library to provide patrons with emailnotification of soon-to-be-due and overdue booksand other borrowed materials. Also, as a member ofLibraries Nova Scotia (the new consortium ofcollege, university, and public libraries), we werepleased to participate in the BARA (borrowanywhere, return anywhere) pilot, which enablespeople to borrow items from any BARA library andreturn them to another BARA participant, who willensure the items are returned to their home library. Nova Scotians were quick to catch on to the benefitsof the new service.

The collection was improved by the donation ofGED (general education development) preparationbooks by the Department of Labour and WorkforceDevelopment and a 27-title resource collection forthe voluntary sector by the Department of HealthPromotion and Protection. Quoting provinciallibrarian Jennifer Evans (from the media releaseabout the GED books, but also applicable to thesecond gift), “The province’s libraries are theknowledge centres of a community. This resourcehelps our libraries support the continuing educationof Nova Scotians”.

Industry Canada’s C@P (community accessprogram) continues to benefit the library throughgrants for summer workers and informationtechnology equipment. Of particular note this yearwas the grant for three, 32-inch LCD televisions forplacement in the Truro branch reading rooms todisplay digital “advertising” about open hours,services, and programs.

The Elmsdale branch, a tenant in the multipurposeEast Hants Resource Centre, was the focus of twosignificant partnerships this year, one formal, theother ad hoc, both illustrating the importance oflocation. In the spring, the Nova Scotia CommunityCollege (NSCC),Waterfront Campus and its partnerScotia Nursing Homes were seeking a computertraining venue in the East Hants corridor forstudents taking the Continuing Care Assistantcourse. The library signed a contract with the

NSCC to provide a trainer and the computer lab atthe Elmsdale library for the 10-week (2-sessions-a-week) course for a set fee. Erin Noble’s term asacting branch assistant was nearing an end and shewas retained by the library to conduct the course. Branch assistant Karen King later reported that“EVERYBODY is in awe of the building andeverything offered in one spot. They can’t stopthanking us for providing the computer classes andfor suggesting they try to get the vacant roomupstairs when their original ‘classroom’ in thebasement of another building flooded during arecent rain storm”.

In the fall during the early days of the H1N1 fluvaccination clinics, the Elmsdale library, locatedacross the lobby from one of the clinics, receivednumerous telephone calls and email messagesasking about the length of the lineup. Later whenthe clinic organized people into groups and gavethem a time to return, those who had travelled adistance came into the library to read and keepwarm. Library staff also offered and loanedchildren’s videos (those with public performancerights) to health officials to help occupy the childrenduring the wait time required after receiving theirshots.

Behind every good public library and its staff is astrong governing body. Our library system isfortunate to have a dedicated, engaged board ofdirectors that sets progressive goals and formulatessound policies, a board whose members,individually and collectively, promote the value ofpublic library service and lobby their parentorganizations – provincial and municipalgovernments – to support public libraries.

In turn, our library board is fortunate to havegovernments, who found the means to increase ourcore funding this year, and community donors, whoconsistently give what they can to advance publiclibrary service.

It should be noted that, in common with theircounterparts around the province, our region’s four


9

municipal governments – Colchester, East Hants,Stewiacke, and Truro – not only contribute to theirlibrary board’s operating grants for delivery oflibrary service, but also provide and maintainbranch library facilities. Two aged and undersizedbranch buildings in Tatamagouche and Truro maybe replaced in the near future.

For Tatamagouche, the year ended on a mixed notewith, on the one hand, a well-received design for anew building by Lydon Lynch Architects of Halifax(for construction at a high profile location on thevillage’s main street) and, on the other hand, ashortfall in available funding for the capital project. Municipal and community leaders are working tosecure the final piece to the funding puzzle.

For Truro, the year ended with town and libraryboard officials giving careful consideration to apublic/private partnership that would see theconversion of a downtown building into a newhome for the region’s largest branch andheadquarters.

Much has been done to shed that image of awarehouse of books with intimidating librarians. We gain inspiration and energy to do more byfeedback like this from the mother of a daughterwith a disability:

... I have found support and understanding fromyour staff and the direction I needed to find the‘right book’ to help my daughter. We call thelibrary our ‘safe place’, our ‘home away fromhome’. Recently we attended our 2 ‘Knitnd

Wits’ group. [My daughter] was able to receivethe supportive teaching she needed tosuccessfully knit a blanket for the SPCA. Shewas so excited and for the first time in a longtime she was proud of herself.

and from a nine-year-old, who sent this emailmessage:

Hi I love my LIBRARY

Touching lives, changing lives for the better – theraison d’être of the public library.

Janet D. Pelley Library Director

10Acknowledgements 2009/10

The planning and delivery of a dynamic andforward-thinking community service takes manypeople working together. My appreciation goes to: 1. The governments of Nova Scotia, Colchester,

East Hants, Stewiacke, and Truro for corefunding to the board for operating the publiclibrary service

2. The municipal governments of Colchester, East

Hants, Stewiacke, and Truro for providing andmaintaining branch library facilities and, wherepossible, moving towards new facilities

3. Chairperson Edith Patterson, her fellow

volunteers on the board of Colchester-EastHants Public Library Foundation, and all thedonors of the seventh annual giving campaignfor recognizing the value of the public libraryand donating time and money for itsimprovement

4. Community volunteers in Tatamagouche and

area for raising funds for their new library 5. Truro Police Service (Sergeant S. Lee

Henderson) and RCMP, Bible Hill Detachment(Constable Pascale Bergeron) – the localsponsors of the Adopt-a-Library LiteracyProgram – and all donors for supporting thecause of literacy, an essential life skill

6. The many volunteers who help throughout the

year with special events and programs such as:Book BuddiesBook Clubs/Discussion GroupsBLAST (Teen Friends of the Library)Family Literacy DayLego Clubs®

Parade FloatsPrime TimePuppet Shows

7. The following donors for their grants, in

memoriam and other gifts of money, volunteertime, and in-kind contributions to the library: Jamie Alcorn Dolores MacKinnonHillory Bowdridge Sharmon MacPheeIva Burris Dr. George MarshallCatherine Butler Linda McCurdy

Marilla Faulkner Charles J. Meagher

Christine Goodwin Rosemary MeredithEmma Graham Jane ParkerMargaret Groves Dr. John RipleyMary Guinan Walter E. RoweChristy Henley Judy StarrittKris Jones Jay UnderwoodLucy LeBlanc Diane WassonVivian Leighton Bruce WellsJean Lister Sam WorthingtonLyndia Lutwick

Atlantic Superstore, TruroAttic PaintersCIBCColchester Adult Learning AssociationCorridor Co-op Food Market, MilfordEast Hants Naturopathic Medical ClinicLibrary Boards Association of Nova ScotiaMaking Friends PlayschoolWilsons FuelJudges (Ada Mingo Memorial Teen Writing Awards)Charles Edward & Lydia Dawson Stanfield Memorial Fund

Fred D. Whitman EstateNorth C@P SocietyWalter C. Sumner Foundation 8. Local media outlets for your coverage of library

news and events 9. Provincial Library Director Jennifer Evans and

staff for your leadership and hard work onbehalf of public library service in Nova Scotia

10. Colleagues and staff at public libraries

throughout the province for your advice andcollaboration

11. Chairperson Ruby McDorman and the

members of the library board for yourleadership and support

12. Fellow members of staff for your good will,

dedication, and skill. It is an honour to workwith you.

Janet D. Pelley Library Director

11Statistics 2009/10

Regional Library established 1950Population served (2001 census rev.) 74,077

Sources of Board Funds Received in 2009/10

Funding Formula Grants Provincial 65%

Municipal 24%

Cost Recoveries (e.g. fines, hall rentals, photocopy/print fees) 1%

Bequests/Donations/Grants 10%

Total 100%

Library Resources

Staff 32.51 (full time equivalent)

Computers 131 (60 public use, 10 laptops for mobile lab, 48 staff use, 13 servers)

Vehicles 1 - 2004 Chevrolet passenger/cargo van 121,667 km at year end

1 - 2004 KIA Magentis Car 69,792 km at year end

Collection Books (includes large print, audio books & CNIBtalking books) 142,860

Audiovisual 4,895

Other 5,633

Uncatalogued items 2,412

Total Collection 155,800

Print subscription titles 140

E-subscription titles 3,704

12Statistics 2009/10

Library Use 2009/10 2008/09 Increase(Decrease)

Registered cardholders 1 21,254 21,702 (2.06%)

Visits

in person 191,785 199,659 (3.94%)2

online 189,162 170,862 10.71%

Use of collections

within the library 84,772 76,199 11.25% 2

on loan from the library 300,760 290,954 3.37%

Computer booking hours 30,931 28,909 7.10%

Wireless Network

connections 3,199 2,582 23.90%

hours 3,333 4,597 (27.51%)

Information questions

in-person/via telephone 15,930 14,722 8.21%

online 253 306 (17.32%)

Holds placed on materials 49,805 45,280 9.99%

Interlibrary loans

borrowed from other libraries 4,703 4,289 9.65%

lent to other libraries 3,461 3,439 .05%

Programs

reading, general interest andinformation technology 1,218 1,107 10.03%

attendance 12,955 13,177 (1.68%)

Meeting room bookings 357 479 (25.47%)

Membership not required for in-person, on site use 1

of many library services and resources

Estimate based on a sample period2

13Financial Statement (April 1, 2009 - March 31, 2010)

Revenue and Transfers from Reserves

1 Province of Nova Scotia 1,179,200

2 Municipality of Colchester 223,370

3 Municipality of East Hants 134,634

4 Town of Stewiacke 8,230

5 Town of Truro 65,566

6 Stanfield Bequest & Interest 81,049

7 Library Foundation Donation 12,500

8 Grants & Miscellaneous to Library C@P Sites 30,939

9 GST Refund to reserves 12,772

10 Bequests, Donations & Grants 84,868

11 Fines, Fees, and Sales 19,679

12 Hall Rentals 959

13 Photocopy and Print Fees 4,383

14 Transfers from Library Reserves 63,512

1,921,661

Expenses and Transfer to Reserves

1 Salaries & Benefits 1,306,549

2 Books and Other Library Materials 131,224

3 General Operating 117,707

4 Automation and Equipment 46,307

5 Library C@P Sites Expenses 20,292

6 HQ Maint./Repairs/Upgrade 73,375

7 Vehicles Operation 9,673

8 Transfer to Reserves (board decision pending) 216,534

1,921,661

14Facility Profiles 2009/10

Elmsdale Branch

Pop. Served 10,500 (est.) Facility Size 4,366 sq. ft. Open Hours 1,421

Staff 2.74 (full time equivalent) Computers 26 (19 public; 4 staff; 3 servers)

Collection 21,323

Library Visits 31,668 (est.) Materials used in Library 7,714 (est.) Computer Usage (hours) 6,140.75

Circulation of Materials 53,723 Information Questions 2,748 Holds Placed on Materials 9,559

Programs (no./attendance)224 / 1,327

Summer & Winter Reading ClubMembers 1,477

Wireless (connections/hrs)441 / 444.75

Mount Uniacke Branch

Pop. Served 3,500 (est.) Facility Size 1,800 sq. ft. Open Hours 915


Collection 15,439

Library Visits 9,506 (est.) Materials used in Library 2,185 (est.) Computer Usage (hours) 2,542

Circulation of Materials 9,535 Information Questions 639 Holds Placed on Materials 1,317

Programs (no./attendance)121 / 861

Summer & Winter Reading ClubMembers 131


Stewiacke Branch



Collection 17,643

Library Visits 13,938 (est.) Materials used in Library 33,196 (est.) Computer Usage (hours)2,060





15Facility Profiles 2009/10

Tatamagouche Branch

Pop. Served 3,150 (est.) Facility Size 682 sq. ft. Open Hours 1,194

Staff .89 (full time equivalent) Computers 3 (1 public; 1 staff; 1 server)

Collection 10,193

Library Visits 13,938 (est.) Materials used in Library 17,488 (est.) Computer Usage (hours) 560.5


Programs (no./attendance)



Truro Branch


Staff 12.26 (full time equivalent) Computers 40 (25 public; 15 staff) Collection 64,114

Library Visits 123,124 (est.) Materials used in Library 21,676 (est.) Computer Usage (hours) 19,626.5




Wireless (connections/hrs)2,038 / 1,934.75

Headquarters (Administration, Automated & Technical Services, Reference & Outreach Services,Requests & Interlibrary Loans Services, Youth Services)

Pop. Served 74,077

Facility Size 5,300 sq. ft.

Hours of Operation 42.5 hrs/wk

Staff 13.56 (full time equivalent)

Computers 38 (23 staff computers; 5 servers for Truro branch and HQ; 10 laptops formobile lab usage)

Regional Circulation (online renewals etc.): 22,978

Back-up collection for outreach services and region: 27,088 books and microfilm (est.) plus backfiles ofmagazines and newspapers.

16Outreach Services 2009/10

Books by Mail

A service for rural residents of Colchester and East Hants who live more than 10 km. from a branch library.Registered users select items by mail, phone, or e-mail, and the items are mailed to them.

Circulation of Materials 1,160 Holds Placed on Materials 1,024

Satellite Service

Once every three weeks library service is offered at satellite sites in Bass River, Maitland, and UpperStewiacke. A small collection of materials is available for borrowing, as well as access to the online catalogueand the internet.

Bass River Satellite Library Service

Bass River Elementary School Every third Thursday 2:30 p.m. - 7:00 p.m. (64 hours total)

Circulation of Materials 633 Holds Placed on Materials 156 Information Questions 14

Maitland Satellite Library Service

Maitland District ElementarySchool

Every third Thursday 3:00 p.m. - 7:30 p.m. (77.5 hours total)

Circulation of Materials 1,196 Holds Placed on Materials 177 Information Questions 49

Upper Stewiacke Satellite Library Service

Upper Stewiacke ElementarySchool

Every third Thursday 3:00 p.m. - 7:30 p.m. (73 hours total)

Circulation of Materials 2,040 Holds Placed on Materials 763 Information Questions 111

Home Reader Service and Deposits to Seniors’ Complexes

In some locations, books, magazines, and sound recordings are delivered to people physically unable to cometo the library.

Materials are delivered at least once a month to individuals and seniors’ complexes across the region.

17Library Staff 2009/10 (32.51 full-time equivalent)

Headquarters/Truro Branch

Administrative Services

Library Director Janet Pelley

Accounts Administrator Frances Dionne

Administrative Assistant Shelley Mattix

Community Relations Coordinator Wendy Robichaud

Administrative Clerk Dave Eagles

Adult Services

Administrator, Adult & Outreach Services Lesley Brann

Reference Services Librarian Sandra Phillips

Adult Services Assistant Angela Headon

Acquisitions Assistant Harriet McWhirter

Serials Assistant Janet McLellan

Adult Services Clerks Tanya Chernyavska (from Sept 09)

Sharon Norman

Patricia Thorsen

Susan Sinclair (to May 09)

Interlibrary Loans Clerk Penny Colpitts

Requests Clerk Tanya Chernyavska

Youth Services

Administrator, Youth Services Lynda Marsh

Youth Services Assistant Cathy Newton

Children’s & Outreach Programming Coordinator Susan LaPointe (on leave to Sept 09 & from

Mar 10)

Children’s & Outreach Programming Coordinator(acting)

Debbie Prest (to Sept 09)

Teen Programming Coordinator Brenda Peters

Teen Programming Assistant Karen MacFarlane

Youth Services Clerk Jean Thomas

18Library Staff 2009/10

Headquarters/Truro Branch cont’d.

Circulation Services

Adult Services Assistant Angela Headon

Circulation Clerks Sharon Norman

Debbie Prest

Sheryl Robinson

Susan Sinclair (to Aug 09)

Nathan Swan

Jean Thomas

Patricia Thorsen

Book Shelver Dave Eagles

General Clerks (students) Gabrielle Greener

Stefan Greener

Hannah Main

Robyn Miller (from Sept 09)

Emily Neily (to Aug 09)

Bethany Priest

Lily Scales (from Aug 09)

Laura Sharbell (to Sept 09)

Nathan Swan

Automated & Technical Services

Administrator, Automated & Technical Services Bill Morgan

Automated & Technical Services Assistant Ardith Stiles

Systems Administrator Sylvia MacKenzie

Automated & Technical Services Clerks Brenda Clark

Lori MacKenzie

Computer Maintenance Assistant Elizabeth Minor

Book Processors Dave Eagles

Anna Pottie (on leave; resigned due to illness Jan 10)

Sheryl Robinson *

Nathan Swan*

Patricia Thorsen * (from Mar 10)


Headquarters/Truro Branch cont’d.

Automated & Technical Services cont’d.

Book Shelvers Anna Pottie (on leave; resigned due to illness Jan 10)

Sheryl Robinson * (from Mar 10)

Gates Computer Lab Monitors Tanya Chernyavska (from Mar 10)

Brenda Clark

Lori MacKenzie

Sylvia MacKenzie

Bill Morgan

Anna Pottie (on leave; resigned due to illness Jan 10)

Sheryl Robinson

Ardith Stiles

Computer Trainer (term position) Jeff Brown (Sept 09- Mar 10)

Outreach Services

Books by Mail & Satellite Services Clerk Susan Sinclair (from Apr 09)

Delivery Driver Karen MacFarlane

Back-up Delivery Driver Susan Sinclair

Bass River Satellite Circulation Clerk Karen MacFarlane

Maitland Satellite Circulation Clerk Charlene Withrow

Upper Stewiacke Satellite Circulation Clerk Debbie Prest (to Jan 10)

Building

Superintendent John Cameron

* Additional hours while Anna Pottie on leave


Elmsdale Branch

Branch Manager Rosalind Morrison (on leave to May 09 ) (to Jan10)

Branch Manager (acting) Karen King (to Apr 09) (from Feb 10)

Branch Assistant Karen King (May 09 - Feb 10)

Branch Assistant (acting; term position) Erin Noble (to Apr 09) (from Feb 10)

Circulation Clerks Margot Bower

Elizbeth Minor

General Clerks (students) Rachel Bittar (from June 09)

Chelsea Cox (to June 09)

Charlotte Donaldson (Aug 09 - Jan 10)

Tia Howell (to June 09)

Samantha Prince (from Jan 10)

Taylor Warren (June 09 - Aug 09)

Computer Trainer (term position) Erin Noble (June 09 - Aug 09) (Sept 09 - Mar 10)

Mount Uniacke Branch

Branch Manager Jean Murphy (to Oct 09)

Kim Legge (from Oct 09)

Branch Assistants Dawn Cook

Bernie Isles

Computer Trainer (term position) Caitlin Walker (Sept 09 - Mar 10)

Stewiacke Branch

Branch Manager Pam Eakin

Branch Assistant Susan Sinclair (on leave Jan 10 - Feb 10)

Circulation Clerks Lucy LeBlanc (to Apr 09) (Nov 09 - Jan 10)

Sharmon MacPhee

Lisa Patter (Apr 09 - Dec 09)

Debbie Prest (from Jan 10)

General Clerk (student) Catherine Harrop (from Jan 10)

Tatamagouche Branch

Branch Manager Glenn Hamilton

Branch Assistant Christine Pankhurst (to July 09)

Barb Newcombe (from July 09)


Staff Recognition June 2009

Mr. Rob Landry (centre), Chair of the Library Board, with staff members recognized formilestone years of service; (from l. to r.): Angela Headon (5 years), David Eagles (15 years),John Cameron (15 years), Sylvia MacKenzie (10 years). Missing from photo: Jean Murphy (5 years)

Elmsdale Branch: 883-9838 Mount Uniacke Branch: 866-0124

East Hants Resource Centre 555 Highway 1

15 Commerce Court, Suite 100 Site 1 Box 2 RR2

Elmsdale, N.S. B2S 3K5 Mount Uniacke, N.S. B0N 1Z0

Tues. 10:00 a.m. - 8:00 p.m. Tues. 1:00 p.m - 8:00 p.m.

Thurs. 1:00 p.m. - 8:00 p.m. Thurs. 3:00 p.m - 8:00 p.m.

Fri. 10:00 a.m. - 5:00 p.m. Fri. 2:00 p.m - 5:00 p.m.

Sat. 1:00 p.m. - 5:00 p.m. Sat. 10:00 a.m. - 1:00 p.m.

Stewiacke Branch: 639-2481 Tatamagouche Branch: 657-3064

295 George St. 237 Main St.

Stewiacke, N.S. B0N 2J0 Tatamagouche, N.S. B0K 1V0

Tues. 1:00 p.m. - 5:00 p.m. Tues. 11:00 a.m. - 5:00 p.m.

6:00 p.m. - 8:00 p.m. 7:00 p.m - 9:00 p.m.

Thurs. 10:00 a.m. - 12:00 noon Thurs. 11:00 a.m. - 5:00 p.m.

1:00 p.m. - 5:00 p.m. 7:00 p.m - 9:00 p.m.

6:00 p.m. - 8:00 p.m. Fri. 1:00 p.m - 5:00 p.m.

Fr. 1:00 p.m. - 5:00 p.m. Sat. 9:00 a.m. - 12:00 noon

Sat. 1:00 p.m. - 5:00 p.m.

Truro Branch:

895-4183 (Circulation & Reference Services)

895-1625 (Youth Services)

754 Prince St.

Truro, N.S. B2N 1G9

Mid September - Mid May Mid May - Mid September

Tues.-Fri. 10:00 a.m. - 8:00 p.m. Tues.-Thurs. 10:00 a.m - 8:00 p.m.

Sat. 10:00 a.m. - 5:00 p.m. Fri. 10:00 a.m - 6:00 p.m.

Sun. 1:00 p.m - 4:00 p.m. Sat. 10:00 a.m - 5:00 p.m.

Sun. Closed

www.lovemylibrary.ca Toll free 1-888-632-9088

colchester-east hants public library 2009-2010 annual report

Documents

library staff

public library service

public libraries

province of nova scotia

library director janet

nova scotia libraries

board chairs report2highlights

ruby mcdorman