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The 2005-2006 annual report for the Colchester-East Hants Public Library system

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Page 1: Colchester-East Hants Public Library 2005-2006 Annual Report

Connect ... to Resources

toTechnology

to People

@ Your Library

Annual Report2005 - 2006

TM

Page 2: Colchester-East Hants Public Library 2005-2006 Annual Report

Colchester-East Hants Public Library

Annual Report 2005 - 2006

Table of Contents

Board Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Board Chair’s Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Highlights from 2005/06 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Financial Statement (April 1, 2005 - March 31, 2006) . . . . . . 12

Facility Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Outreach Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Library Staff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Page 3: Colchester-East Hants Public Library 2005-2006 Annual Report

1

Province of Nova Scotia Mrs Ruby McDorman (from July 05)

Mr. Rob Landry, 1 Vice-Chairst

Municipality of the County of Colchester

Councillor Doug Cooke

Councillor Terry Mingo (from July 05)

Municipality of East Hants Councillor Lloyd Matheson, Chair

Warden John Patterson, 2 Vice-Chairnd

Town of Stewiacke Councillor Jacqueline Baker

Councillor Verna Gibson

Town of Truro Councillor Charles Cox (to May 05)

Miss Edith Patterson

Councillor Raymond Tynes (from May 05)

Board Members 2005/06

Left to right: Councillor Raymond Tynes, Janet Pelley (Library Director), Miss EdithPatterson, Councillor Jacqueline Baker, Councillor Lloyd Matheson, Mrs. RubyMcDorman, Warden John Patterson, Councillor Terry Mingo, Councillor DougCooke. Missing from photo: Councillor Verna Gibson, Mr. Rob Landry

Page 4: Colchester-East Hants Public Library 2005-2006 Annual Report

2Board Chair’s Report

The year 2005/06 was one of great highs and great lows, with solid and innovative work

in between. The high note for library service in our community and for me, as the

municipal councillor for Elmsdale, was the opening of the East Hants Resource Centre

and the inclusion of a larger library. Public reaction to the centre and, in particular, to

the bright, new space for the Elmsdale branch library has been very positive. People

have been flocking to the library and the call for more books, more programs, and more

open hours has been heard loud and clear. This brings me to the low note for the year,

namely the continuing token increases in operating funds for Nova Scotia's public

libraries under the provincial/municipal funding formula. We appreciate that there have

been no cuts in funding; however, this year's increase of only $29,800 for our entire

region severely limited board and staff attempts to maintain, let alone improve, services.

In the midst of all this, board and staff have shown professionalism and dedication. As

you will see in the highlights section of this report, resources may be scarce, but

innovation and commitment are not. Thank you one and all!

Lloyd Matheson, Chair

Colchester-East Hants Public Library Board

Official Opening of the East Hants Resource Centre

September 10, 2005

Warden John Patterson (centre) cuts the ribbon withthe aid of Councillor Lloyd Matheson (l) and theHon. Scott Brison, MP Kings Hants (r)

Hon. Scott Brison, MP Kings Hants and Mr. HaroldIrving, Municipality of East Hants

Page 5: Colchester-East Hants Public Library 2005-2006 Annual Report

3Highlights from 2005/06

“We know that when we improve our publicspace, that demand for our services increases.”(Josephine Bryant, the city librarian of Toronto Public

Library, North America’s busiest library system, in the

article,“Starting a new chapter”, Toronto Star, February 4,

2006)

The truth of those words was echoed in Elmsdale,Nova Scotia. The Municipality of East Hantsofficially opened its impressive East HantsResource Centre in September 2005 and there, innew, expanded quarters, the library has beenflourishing. Visits are up 59% and circulation clerkCathy MacDonald reported that “about 98 percentof the public at the Elmsdale branch is thrilled withthe new facility, calling it bright, spacious and ahuge improvement over the old building. ‘I actuallywant to spend time in this building,’ said one. ‘I gotin and out of the old one as fast as I could.’ ” Withthis success has come the call for a larger collectionand more open hours. Both are needed, but thisyear’s small increase in operating funds has limitedwhat can be done.

In Tatamagouche, what once was cosy, now hasbecome claustrophobic.

At 682 square feet, the library facility inTatamagouche has served the community well, butit was never designed to offer the wide range ofservices currently offered in other small communitylibraries. In September, area resident DavidStevenson approached the library board to see if anew facility could be in the village’s future. InJanuary, library board chair Lloyd Matheson, librarydirector Janet Pelley, and Mr. Stevenson met withColchester municipal council to show the need andindicate the board’s willingness to work withmunicipal and community representatives to createa new library.

In Truro, the need for more space has beenrecognized since 1989. This year, Mayor Bill Millsestablished a library facilities committee, withrepresentatives from town council and library board,as well as town and library staff, to review needsand possible concepts. In January, the DowntownTruro urban design strategy by Ekistics Planning &Design was released. It recommends a new libraryfacility on the corner of Prince and Young Streets,with the removal of the current library building tomake way for a park/garden space to complementand showcase the 19 century Normal Collegeth

building. Later in the year, the idea of convertingthe historic Normal College to a library wasrevisited and a joint Colchester/Truro feasibilitystudy on a proposed civic centre is exploring the

Page 6: Colchester-East Hants Public Library 2005-2006 Annual Report

4

idea of including the library (à la Cole Harbour Place and others); study results are due early in thenew year. It is encouraging to have the libraryfigure so prominently.

Not a group to stand still, bemoaning the lack ofspace, library staff continued to show ingenuityand dedication ~

In August, a two-week renovation project inheadquarters saw “all hands on deck” – rows androws of shelves in the backup collection wereemptied, shifted closer together, and filled again. Some shelving and books were relocated to themain reading room in the Truro branch upstairs (atthe expense of some public seating). Workstationswere dismantled, furniture and staff belongingsstowed in the community room, floors stripped andwaxed, electrical circuits upgraded, outlets installedor relocated, and new workstations assembled. When all was complete, the public had direct accessto about 1200 additional books and headquartersstaff had new, larger, and more efficientworkstations in a more spacious environment. Surplus furniture (most of it decades old) was soldby silent auction to staff, with the proceeds going tothe staff fund. Congratulations to buildingsuperintendent John Cameron for designing thelayout and coordinating the project.

In a sign of the times, key components of thelibrary’s vehicles were marked with an anti-theftcode, surveillance cameras were installed in keylocations in and around the Truro building (theirneed reinforced by vandalism to two cars during anevening meeting of the board), and a collectionsecurity system was added in Elmsdale and Truro,thanks to funding from the library foundation.

Throughout the year, popular and innovativeprograms were offered. Some examples: • That staple of summer – the library reading

program – was a success at all locations,surpassing last year’s registration numbers;

788 children and teens registered (cf. 720 lastyear) plus 151 adults. Young participants byage were: 247 (0-6 years), 432 (7-11 years), 109(12 years and up) and together they read 13,630books (cf. 10,876 in 2004). Do such summerprograms make a difference? Yes. Two recentstudies in the U.S. state:

Students and their families are reading moreand there are observable outcomes in theclassroom. (Evaluation of the public library

summer reading program: books and beyond ... take

me to your reader! Los Angeles, CA: Evaluation and

Training Institute, 2001, p. 17)

... experimental methods showed thatchildren who attend library summer readingprograms read significantly better than thosechildren who attend a camp program,suggesting that the time children spend inthe library significantly enhances theirreading achievement compared to otherrecreational activities. (Dr. Donna Celano and

Dr. Susan B. Neuman, The role of public libraries in

children’s literacy development. Harrisburg, PA:

Pennsylvania Library Association, 2001, p.4)

Highlights from 2005/06

Page 7: Colchester-East Hants Public Library 2005-2006 Annual Report

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BLAST, the teen friends of the library group inTruro, brings together young people from a widevariety of backgrounds for fun, fellowship, learning,and community volunteering. Wednesday nightsare BLAST nights and 30-40 teens can be seensocializing, using the computers in the Gates lab, orhaving fun with the evening’s planned activity –cooking Greek or Chinese dishes, performing onopen mic night, exchanging music CD’s at a swapmeet, making a gift for Valentine’s Day, paintingfestive pictures on the library’s windows, preparinga children’s program for March break or the TruroTulip Festival, watching a movie ....

One spring Saturday, a BLAST team bowled forkids at the annual fund raiser for Big Brothers -BigSisters of Colchester.

In the fall, members of the group created A teen’seye view of Truro, Nova Scotia, a 20-minute videohighlighting some of the attractions in the town. Mayor Mills was shown a rough cut and waspleased to tape some remarks for inclusion. Copieson DVD have been sent to a citizenship class inTruro, England and to a library teen group inMosman Park (near Perth) in Australia.

After a reading of the Christmas Truce two nightsbefore Remembrance Day, a member of BLASTsuggested that the group perform the play for thepublic. The result? A reader’s theatre performancein December. To everyone’s delight, three veteransfrom the Colchester Legion presented the teens withcommemorative pins and together they posed for agroup photograph.

Truro’s book buddies program returned thisyear, starting with a summer session.Teen volunteers paired with reluctantyoung readers (elementary schoolage) read togetherand enjoyed fun activities. Feedbackfrom parents of the littlebuddies tells us that the program is working andwaiting lists are not a rarity. Program coordinatorBrenda Peters reported the following:

Little Buddy, age 6, was identified by hismother as having ADHD when he enteredthe Fall 2005 Book Buddies program. Initially, he showed no interest in books,would not make eye contact and refused toparticipate in group activities. Each week hewas exposed to different books and wordactivities in an effort to find something tointerest him. He gradually began toparticipate in choosing his reading materialsand began to show some interest in lookingat those books with his Big Buddy. At week6 his mother reported that her son’s teacherhas noticed a positive difference in hisinterest in language activities; he talks aboutthe Book Buddies program at home; and heruns straight to the car (without coat orshoes!) when she tells him it’s time for BookBuddies.

Little Buddy, age 8, arrived the first programday in tears – he was self conscious meetingnew people and he was fearful that he’d beasked to read aloud. At week 4 his motherreported that her son looks forward to BookBuddies each week; he is more self-confident at school; and he is now readingfor his own entertainment.

Highlights from 2005/06

Page 8: Colchester-East Hants Public Library 2005-2006 Annual Report

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For the big buddies, there is the rewardingexperience of helping others and the opportunity toearn volunteer hours for their portfolios. For twoteens, book buddies has given them a chance toshowcase their talents to participants and to a muchlarger audience too. Writer Nathan Swan originatesthe concept, big and little buddies contribute ideasand names for characters, and artist RebeccaMacInnes creates the illustrations. The result? Thepublication of three, soon to be four, delightfulstorybooks, featuring the kitten Ziggy, a girl namedLil, a boy named Max, and lots of other charactersin the special town of Imagination. Buddies eachreceive a copy of the story they helped create. Others can purchase copies ($1 each) through thelibrary. Wait, there’s more ...

In March, Nathan and Rebecca, together with teenprogramming staff, Brenda Peters (coordinator) andPam Eakin (assistant), attended the ReGenerationSymposium, organized by the HeartWood Centrefor Community Youth Development and held at theOak Island Resort March 24-26. The CEHPL teamconducted a workshop, Buddies and books, thatgave participants a taste of its book buddiesprogram. The 1.5 hour hands-on session showcasedRebecca and Nathan’s talents for illustrating andwriting. The workshop was well received and bothteens made contacts for future opportunities toutilize their skills. Brenda reported, “We cameaway from the symposium with ideas that willenable more input from youth along with moredirect involvement in planning and decision makingto create a more meaningful relationship betweenyouth, the public library, and the community.”

Not a group to stand still, bemoaning the lack offunding, library staff continued to showingenuity and dedication ~

Designed by Flame Media-Design and approved bythe library board on April 26, 2005, the library’sbright new logo has been very popular and, as theyear unfolded, people started to see it more andmore – on signs near, or affixed to, branch facilities,on library vehicles, on posters and bookmarks, andin brochures. Wallet cards, developed for eachbranch and showing logo, contact information, andopen hours, have been a great hit, as were the fleecevests, with embroidered logo, purchased by theboard for staff, in celebration of the library’s newlook. Both on and off duty, staff members can beseen wearing the vests and carrying the publiclibrary message far and wide. Small ads, sportingthe new logo, appeared in unexpected places – acongratulatory ad in the March 15, 2006 WeeklyPress insert celebrating the 20 anniversary of theth

East Hants and Districts Chamber of Commerce; anad in Your guide to opportunity, a booklet aboutemployers in Colchester, that was distributed acrossCanada and beyond as part of the ColchesterRegional Development Agency’s Come home toColchester campaign. Our ad noted that the libraryemploys students in junior high school through topeople with postgraduate degrees.

Unicorn is live! It took a lot of patience, time, andeffort by many people, but the end of October sawthe completion of the long awaited migration to anew integrated automated system for ordering,cataloguing, and circulating books and othermaterials. Kudos to automated and technicalservices staff at the Provincial Library and atCEHPL for a complex job well done. WithUnicorn, library cardholders have improved onlineaccess to their accounts and the catalogue nowdisplays book jackets and offers links to reviews of selected titles.

People with laptop computers or other portabledevices are making good use of the library’s newwireless network, offered at all branches, exceptStewiacke, which needs an upgrade from Aliant(scheduled for spring 2006). In July, Philippa von

Highlights from 2005/06

Page 9: Colchester-East Hants Public Library 2005-2006 Annual Report

7Highlights from 2005/06

Ziegenweidt sent an email message stating that shewould be passing through Truro the following weekand would need access to the Internet for 10minutes or so – is the information on our websiteabout wireless service current? Is the serviceavailable to nonresidents? Upon learning that theinformation is accurate and, indeed, the service isfor everyone, she replied, “That is wonderful newsand serves as yet another reminder why I lovelibraries so much! Thank you, Philippa.” InSeptember, a gentleman wasobserved sitting cross legged on the floor in the front lobby of the Truro branch using his laptop computer. In talking with him, we learned that Mr. Ted Burnett is a businessman from Ottawa and that he was online planning a trip, while waiting for a call from his travel agent on his cell phone and aconference call on our payphone! He declined theoffer of a chair and thanked us for the service.

The adoption of a covered beverage policy in allbranches acknowledged the trend of people carryingbottled water and travel mugs. Charles Hounsell,Truro’s commissionaire, reported hearing peoplecomment that they appreciate being able to enjoytheir coffee while reading the newspaper. Thanks toa donation from systems administrator SylviaMacKenzie, patrons of the Elmsdale library canrelax on a plush couch or chair and rest their feet onan oversized ottoman/coffee table. Hopefully, thetraditional library image of being a strict, imposingplace is changing!

Are the board and staff on the right track? Feedback suggests yes ~

< Library foundation volunteers continued to workhard for the library and donors, once again,responded to their annual fund raisingcampaign; in March, the foundation donated

$12,000 for the purchase of non-print materialsand a CD/DVD buffing unit to help maintain thecollection.

< Married for 61 years, Jack and Mary Dadfordpassed away within a few months of each other. Each had bequeathed $1,000 to the library“because it meant a great deal to them – theyhad so much enjoyment from the books and theinteraction with the staff. They found the staffto be so helpful and friendly especially as theygot older. Mum told me that often she wouldfind certain books put aside by the librarians asthey thought she might enjoy them.” (Excerpt

from a letter by Christina Dadford Simpson that

accompanied her parents’ bequest, December 9, 2005)

< From Mount Uniacke, branch manager JeanMurphy reported these two encounters:

A mother commented to me that she wasamazed at how excited her three childrenwere to come to the library and spend timechoosing books. They are new borrowerssince last summer. The father was surprisedhow quickly their 2-year-old learned to findher age appropriate books.

One of our regular library users presentedme with 3 new DVD’s as a donation to thelibrary. She had won them at some event inthe community but already owned a copy ofthem. When I asked her if she didn’t havesomeone who would appreciate them as agift, she said that as soon as she got them,she knew exactly who she could give themto since she and her family received suchgood service at the library.

< Chuck Meagher of Calgary, Alberta sent a $200donation as a thank you for good service. In hisletter, he wrote: “I recently was traveling inNova Scotia and visited the library atTatamagouche to use the internet. I was veryimpressed with the library and the helpful staff. I enclose a contribution to continue theimportant work you do.”

Page 10: Colchester-East Hants Public Library 2005-2006 Annual Report

8Highlights from 2005/06

< Chanel Pearson, age 14, wrote to staff at theTruro branch, saying: “I like to come to thelibrary. When I walk in there is always someoneat the front desk.... The staff is friendly andalways helpful. I like to browse for my booksand like it when I find new books, which havenever been checked out! I love the smell of anew book. When I am looking for a certainbook, they are happy to take my name for aninterlibrary loan. They always call when thebook is available....”

< December, a special time for giving andremembering those less fortunate, saw over 130items donated by staff and public for the Trurolibrary’s mitten tree. Each year, the“decorations” are given to the Christmas IndexProgram and local food bank.

The gifts of two of our older patrons represented thegenerosity of many.

Isabel Primeau, a Scottish war bride living inEconomy, brought in some delightful dolls she hadcreated and, as reported by serials assistant JanetMcLellan,

a woman came in with a bag full of socksand mittens. Her husband, whom sheindicated was in his eighties, was delightedto knit for others less fortunate than himself.She said that it gives him such a goodfeeling to know that his knitting will helpkeep someone warm and comfortable thiswinter.

As a great public space, a library is a desirabledestination “for citizens looking to mingle,meander, and meditate, as well as to accessinformation”; it is a multidimensional public space,both “a community living room” and “a communityfront porch” (“How to become a great public space,”

American Libraries, April 2003, p. 72).

Board and staff are making progress in turning goodpublic spaces into great ones.

With more room and more funds ... think of thepossibilities!!

Janet D. PelleyLibrary Director

Page 11: Colchester-East Hants Public Library 2005-2006 Annual Report

9Acknowledgements 2005/06

The delivery of a dynamic and responsivecommunity service takes many people workingtogether. My appreciation goes to:

1. The governments of Nova Scotia, Colchester,East Hants, Stewiacke, and Truro for corefunding.

2. Chairperson Edith Patterson, her fellow

volunteers on the board of the Colchester-EastHants Regional Library Foundation, and allthe donors of the third annual giving campaignfor recognizing the value of the public libraryand donating time and money for itsimprovement.

3. The Truro Police Service (Sergeant S. Lee

Henderson), RCMP, Bible Hill Detachment,Scholastic Canada Ltd. (Dan McCue, areamanager) – the local sponsors of the Adopt-a-Library Literacy Program – and all donors forsupporting the cause of literacy, an essentiallife skill.

4. The following donors for their grants, gifts of

money, and in kind contributions to thelibrary:

Jean Brown Charles J. MeagherElizabeth Day Neil PeckBeverley Hiltz Jean PooleCarlos Hiltenkamp Andrea VelthuizenTrudy Johnson Donna WenzelGerald Langille Yvette Yorke

Associated Maritime Pharmacies LimitedBible Hill Garden ClubBrunsco Inc. (Leon’s Furniture)Colchester East Hants Health AuthorityCountry Garden ClubFred D. Whitman Memorial FundH. J. and Mary Dadford BequestIndustry Canada Community Access ProgramInvestors Group Financial ServicesIsgonish Chapter I.O.D.ENational Literacy SecretariatRoyal LePage Real Estate ServicesScottish Society of Colchester Walter C. Sumner Foundation

5. Local media outlets for their coverage of

library news and events. 6. Provincial librarian Jennifer Evans and staff,

colleagues and staff at public librariesthroughout Nova Scotia for your advice andcollaboration.

7. Chairperson Lloyd Matheson and the members

of the library board for your leadership andsupport.

8. Fellow members of staff for delivering top

notch service with ingenuity and dedication. Itis a privilege to work with you.

Janet D. PelleyLibrary Director

Colchester-East HantsRegional Library Foundation Board

June 9, 2005

Back (l to r): Caroline Doyle, AnnaRowley, Catherine SmithFront (l to r): A. Murray Campbell,Edith Patterson (Chair), MargaretSwan, Janet Pelley, Susan C. SmithMissing from photo: Rod J.MacLennan (Honourary Chair)

Unique Images Photography

Page 12: Colchester-East Hants Public Library 2005-2006 Annual Report

10Statistics 2005/06

Regional Library established 1950

Population served (revised 2001 census) 74,077

Sources of Board Funds Received in 2005/06

Funding Formula Grants Provincial 67%

Municipal 25%

Cost Recoveries (e.g. fines, hall rentals, photocopy fees) 1%

Bequests/Donations/Grants 7%

Total 100%

Library Resources

Staff 34.11 (full time equivalent)

Computers 102 (51 public access; 51 staff use)

Vehicles 1 - 2004 Chevrolet passenger/cargo van 39,151 km at year end

1 - 2004 KIA Magentis Car 20,032 km at year end

Collection Books (includes large print, audio books & CNIB

talking books)

152,051

Audio cassettes/CDs 706

Videos/DVDs 2,018

Films, filmstrips 303

Microfilm 950

Vertical file items 1,495

Magazine, newspaper & microfilmsubscriptions

198

Online database subscriptions 7

Total Collection 157,728

Page 13: Colchester-East Hants Public Library 2005-2006 Annual Report

11Statistics 2005/06

Library Use 2004/05 2005/06 Increase(Decrease)

Registered active members 1 13,377 17,114 27.94%

Visits

in person 183,879 180,942 (1.60%)2

on line 73,333 89,674 22.28%

Use of collections

within the library 76,839 70,088 (8.78%) 2

on loan from the library 284,945 289,563 1.62%

Computer bookings 37,499 39,552 5.47%

Use of subscription databases

within the library 5,221 5,080 (2.7%)

from outside the library 4,068 5,379 32.23%

Information questions

in-person/via telephone 12,924 13,110 1.44%

online 82 90 9.76%

Requests for specific books, etc. 24,701 24,209 (1.99%)

Interlibrary loans

borrowed from other libraries 4,123 4,158 0.85%

lent to other libraries 3,398 3,718 9.42%

Programs (no/attendance)

reading and general interest 728 / 13,054 769 / 13,497 5.63% / 3.39%

information technology 126 / 361 210 / 519 66.66% /43.77%

Rural/branch outreach classroom visits 3 142 157 10.56%

Meeting room bookings 388 283 (27.06%)

Membership not required for in-person, on site use of many library services and resources1

Estimate based on a sample period2

To promote reading, public library services, and the summer reading club3

Page 14: Colchester-East Hants Public Library 2005-2006 Annual Report

12Financial statement (April 1, 2005 - March 31, 2006)

Revenue

1. Province of Nova Scotia 1,002,199

2. Municipality of Colchester 180,197

3. Municipality of East Hants 114,027

4. Town of Stewiacke 7,340

5. Town of Truro 65,436

6. Stanfield Bequest & Interest 82,279

7. Library Foundation Donation 12,000

8. Grants to Library C@P Sites 1,537

9. Bequests, Donations & Grants 9,314

10. Fines, Fees, and Sales 13,762

11. Interest 2,763

12. Hall Rentals 980

13. Photocopy and Print Fees 4,254

1,496,088

Expenses and Transfer to Reserves

1. Salaries & Benefits 1,132,902

2. Books and Other Library Materials 131,656

3. General Operating 101,547

4. Library C@P Site Expenses 1,537

5. HQ Maint./Repairs/Upgrade 59,106

6. Vehicles Operation 10,073

7. Transfer to Reserves (board decision pending) 59,267

1,496,088

Page 15: Colchester-East Hants Public Library 2005-2006 Annual Report

13Facility Profiles 2005/06

Elmsdale Branch

Pop. Served 10,500 (est.) Facility Size 4,366 sq. ft. Open 28 hrs/wk (35.71% outside business hours)

Staff 2.74 (full time equivalent) Computers 19 (15 public; 4 staff) Collection 23,659 (est.)

Library Visits 38,376 (est.) Materials used in Library 7,748 (est.) Computer Bookings 4,390

Circulation of Materials 51,462 Information Questions 3,977 Requests for Materials 3,294

Programs (no./attendance)112 / 1,797

Summer Reading Club Members174 youth

Winter Reading Club Members74 youth

Mount Uniacke Branch

Pop. Served 3,500 (est.) Facility Size 1,800 sq. ft. Open 18 hrs/wk (50% outside business hours)

Staff 1.35 (full time equivalent) Computers 7 (5 public; 2 staff) Collection 12,618 (est.)

Library Visits 2,665 (est.) Materials used in Library 1,456 (est.) Computer Bookings 2,233

Circulation of Materials 7,409 Information Questions 504 Requests for Materials 287

Programs (no./attendance)177 / 828

Summer Reading Club Members42 youth and 12 adults

Winter Reading Club Members20 youth and 6 adults

Stewiacke Branch

Pop. Served 4,305 (est.) Facility Size 1,454 sq. ft. Open 22 hrs/wk (36.36% outside business hours)

Staff 1.69 (full time equivalent) Computers 7 (5 public; 2 staff) Collection 18,927 (est.)

Library Visits 17,160 (est.) Materials used in Library 15,080(est.) Computer Bookings 2,219

Circulation of Materials 39,337 Information Questions 1,109 Requests for Materials 2,714

Programs (no./attendance)133 / 995

Summer Reading Club Members106 youth and 31 adults

Winter Reading Club Members46 youth and 34 adults

Page 16: Colchester-East Hants Public Library 2005-2006 Annual Report

14Facility Profiles 2005/06

Tatamagouche Branch

Pop. Served 3,150 (est.) Facility Size 682 sq. ft. Open 23 hrs/wk (30.43% outside business hours)

Staff 0.87 (full time equivalent) Computers 2 (1 public; 1 staff) Collection 12,618 (est.)

Library Visits 8,840 (est.) Materials used in Library 20,644(est.) Computer Bookings 708

Circulation of Materials 17,894 Information Questions 1,115 Requests for Materials 1,530

Programs (no./attendance)15 / 365

Summer Reading Club Members40 youth and 27 adults

Truro Branch

Pop. Served 35,585 (est.) Facility Size 9,000 sq. ft. Open 47.5 hrs/wk (42.56% outside business hours)

Staff 11.74 (full time equivalent) Computers 41 (23 public; 18 staff) Collection 66,247 (est.)

Library Visits 113,900 (est.) Materials used in Library 25,160(est.) Computer Bookings 29,669

Circulation of Materials 161,939 Information Questions 6,342 Requests for Materials 6,951

Programs (no./attendance)542 / 10,031

Summer Reading Club Members393 youth and 65 adults

Winter Reading Club Members44 youth and 19 adults

Headquarters (Administration, Automated & Technical Services, Reference & Outreach Services,Requests & Interlibrary Loan Services, Youth Services)

Pop. Served 74,077

Facility Size 5,300 sq. ft.

Hours of Operation 42.5 hrs/wk

Staff 15.74 (full time equivalent)

Computers 18 + servers for Truro and Branch/HQ local area networks

Back-up collection for region: 23,659 books and microfilm (est.) plus backfiles of magazines andnewspapers.

Page 17: Colchester-East Hants Public Library 2005-2006 Annual Report

15Outreach Services 2005/06

Books by Mail

A service for rural residents of Colchester and East Hants who live more than 10 km from a branch library.Registered users select items by mail, phone, or e-mail, and the items are mailed to them.

Circulation 2,706

Satellite Service

Once every three weeks library service is offered at satellite sites in Bass River, Maitland and UpperStewiacke. A small collection of materials is available for borrowing, as well as access to the online catalogueand the internet.

Bass River Satellite Library Service

at the Bass River Elementary School every third Thursday 2:30 p.m. - 7:00 p.m.

Circulation of Materials 1,751

Upper Stewiacke Satellite Library Service

at the Upper Stewiacke Elementary School every third Thursday 3:00 p.m. - 7:30 p.m.

Circulation of Materials 1,983

Maitland Satellite Library Service

at the Maitland District Elementary School every third Thursday 3:00 p.m. - 7:30 p.m.

Circulation of Materials 2,493

Home Reader Service and Deposits to Seniors’ Complexes

In some locations, for those physically unable to come to the library, books, magazines, and sound recordingsare delivered.

Materials are delivered at least once a month to 9 individuals and 10 seniors’ complexes across the region.

Page 18: Colchester-East Hants Public Library 2005-2006 Annual Report

16Library Staff 2005/06 (34.11 full-time equivalent)

Headquarters/Truro Branch

Administrative Services

Library Director Janet Pelley

Accounts Administrator Frances Dionne

Administrative Assistant Shelley Mattix

Community Relations Coordinator Wendy Robichaud

Administrative Clerk Dave Eagles

Web Design Project Coordinator Karen King (to Oct 05)

Webmaster Sheryl Gray (from Nov 05)

Adult Services

Administrator, Adult & Outreach Services Daphne Cragg (to Mar 06 [on leave Oct 05-Mar 06] ) *

Acting Administrator, Adult & OutreachServices (part-time)

Sandra Phillips (from Oct 05)

Adult Services Assistant Angela Headon

Acquisitions Assistant Harriet McWhirter

Serials Assistant Janet McLellan

Adult Services Clerk Patricia Thorsen

Interlibrary Loans Clerk Estelle Grajczyk

Requests Clerk Penny Colpitts

Youth Services

Administrator, Youth Services Lynda Marsh

Youth Services Assistant Cathy Newton

Children’s & Outreach Programming Coordinator Susan LaPointe (from Apr 05)

Teen Programming Coordinator Michael Manchester (to Sept 05)

Brenda Peters (from Oct 05)

Teen Programming Assistant Pam Eakin (from Nov 05)

Brenda Peters (Apr 05 - Oct 05)

Youth Services Clerk Shannon Mason (June 05 - Aug 05)

Brenda Peters (to Mar 06)

Jean Thomas

Page 19: Colchester-East Hants Public Library 2005-2006 Annual Report

17Library Staff 2005/06

Headquarters/Truro Branch cont’d

Circulation Services

Adult Services Assistant Angela Headon

Circulation Clerks Ann Bhola (Sept 05)

Sharon Norman

Sheryl Robinson

Patricia Thorsen

Book Shelvers Dave Eagles

Anna Pottie

General Clerks Rebecca MacInnes

Kelsey MacKenzie

Katy O’Brien (to Nov 05)

Sarah Porter

Kathleen Sharbell

Nathan Swan (from Feb 06)

Bradley Thomas

Robin Thorsen

Automated & Technical Services

Administrator, Automated & Technical Services Bill Morgan

Automated & Technical Services Assistant Ardith Stiles

Systems Administrator Sylvia MacKenzie

Technology Trainer Sheryl Gray (from Nov 05)

Automated & Technical Services Clerks Brenda Clark

Lori MacKenzie

Book Processors Dave Eagles

Anna Pottie

Book Shelver Anna Pottie

Gates Computer Lab Monitors Brenda Clark

Lori MacKenzie

Sylvia MacKenzie

Allister Mann (on leave Jan 06 - )

Bill Morgan

Brenda Peters (to Mar 06)

Anna Pottie

Ardith Stiles

Page 20: Colchester-East Hants Public Library 2005-2006 Annual Report

18Library Staff 2005/06

Headquarters/Truro Branch cont’d

Outreach Services

Books by Mail & Satellite Services Clerk/Courier Allister Mann (on leave Jan 06 - )

Books by Mail & Satellite Services Clerk Penny Colpitts (from Jan 06) **

Delivery Drivers John Cameron (from Jan 06) **

Shelley Mattix (from Jan 06) **

Bass River Satellite Circulation Clerk Karen MacFarlane (from Oct 05)

Maitland Satellite Circulation Clerk Susan Sinclair (from Sept 05)

Upper Stewiacke Satellite Circulation Clerk Debbie Prest (from Oct 05)

Family Literacy Project

Coordinator Michelle Bowden

Building

Superintendent John Cameron

* Daphne Cragg resigned after 20 years’ service

** Temporary positions for coverage while Allister Mann was on leave

Page 21: Colchester-East Hants Public Library 2005-2006 Annual Report

19Library Staff 2005/06

Elmsdale Branch

Branch Manager Rosalind Morrison

Branch Assistant Karen King

Circulation Clerks Patricia MacAulay (July - Aug 05)

Cathy MacDonald

Shelly MacDonald

General Clerks Patricia MacAulay (to June 05)

Katie MacIntyre

Lauren Rockwell (from June 05)

Mount Uniacke Branch

Branch Manager Jean Murphy

Branch Assistants Bernie Isles

Laura Middleton

Stewiacke Branch

Branch Manager Evelyn Caldwell

Branch Assistant Pam Eakin (to Nov 05)

Jacqueline Ottenheimer (from Dec 05)

Circulation Clerks Linda Grant

Elizabeth Minor

Tatamagouche Branch

Branch Manager Glenn Hamilton

Branch Assistant Bernadette Martin

Page 22: Colchester-East Hants Public Library 2005-2006 Annual Report

Staff Recognition June 2005

Warden John Patterson (far right), Chair of the Library Board with staff memberswho were recognized for milestone years of service. (l to r): Linda Grant (10 years),Allister Mann (5 years), Patricia Thorsen (10 years), Ardith Stiles (25 years), ShelleyMattix (5 years). Missing from photo: Glenn Hamilton (30 years), Shelly MacDonald(5 years), Harriet McWhirter (15 years)

Page 23: Colchester-East Hants Public Library 2005-2006 Annual Report

Elmsdale Branch: 883-9838 Mount Uniacke Branch: 866-0124

East Hants Resource Centre 555 Highway 1

15 Commerce Court, Suite 100 Site 1 Box 2 RR2

Elmsdale, N.S. B2S 3K5 Mount Uniacke, N.S. B0N 1Z0

Tues. 10:00 a.m. - 8:00 p.m. Tues. 1:00 p.m. - 8:00 p.m.

Thurs. 1:00 p.m. - 8:00 p.m. Thurs. 3:00 p.m. - 8:00 p.m.

Fri. 10:00 a.m. - 5:00 p.m. Fri. 2:00 p.m. - 5:00 p.m.

Sat. 1:00 p.m. - 5:00 p.m. Sat. 10:00 a.m. - 1:00 p.m.

Stewiacke Branch: 639-2481 Tatamagouche Branch: 657-3064

295 George St. 237 Main St.

Stewiacke, N.S. B0N 2J0 Tatamagouche, N.S. B0K 1V0

Tues. 1:00 p.m. - 5:00 p.m. Tues. 11:00 a.m. - 5:00 p.m.

6:00 p.m. - 8:00 p.m. 7:00 p.m. - 9:00 p.m.

Thurs. 10:00 a.m. - 12:00 noon Thurs. 11:00 a.m. - 5:00 p.m.

1:00 p.m. - 5:00 p.m. 7:00 p.m. - 9:00 p.m.

6:00 p.m. - 8:00 p.m. Fri. 1:00 p.m. - 5:00 p.m.

Fr. 1:00 p.m. - 5:00 p.m. Sat. 9:00 a.m. - 12:00 noon

Sat. 1:00 p.m. - 5:00 p.m.

Truro Branch:

895-4183 (Circulation & Reference Services)

895-1625 (Youth Services)

754 Prince St.

Truro, N.S. B2N 1G9

Mid September - Mid May Mid May - Mid September

Tues.-Fri. 10:00 a.m. - 8:00 p.m. Tues.-Thurs. 10:00 a.m. - 8:00 p.m.

Sat. 10:00 a.m. - 5:00 p.m. Fri. 10:00 a.m. - 6:00 p.m.

Sun. 1:00 p.m. - 4:00 p.m. Sat. 10:00 a.m. - 5:00 p.m.

Sun. Closed

www.lovemylibrary.ca Toll free 1-888-632-9088