code red 14

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help you GROW yourself

Code Red • Issue 14 • 2013

Dear Valued Colleague, In light of our recent company brief and with this month’s EVP theme Grow, we took time to reflect on the following items: Our CSI overall score has grown from 88.4 % in January 2012 to 90.2 % in July 2013, with our Supplier/Dealer ratings coming out tops. Let us continue to keep this score growing! Our Fleet Size is continually growing, with our current fleet size sitting on 276 048 units. We also managed to retain the G4S

Secure Solutions account and are currently tendering for the G4S soft skin fleet against Imperial and Eqstra, we can potentially see a growth of 44 vehicles should we be successful on this tender. The COJ Team has recently been nominated for the CEO Award. Every year; the Barloworld CEO Awards recognises the contributions and achievements of those who have gone beyond ordinary. Seven finalists representing the divisions will go on to compete for the ultimate title of the Barloworld CEO Award Winner. Winning the hotly contested City of Johannesburg (COJ) contract has been an outstanding success for Avis Fleet Services as well as for Barloworld Motor Retail. The tender was submitted in December 2010, with preferred bidder notification on 23 November 2011, acceptance of bid on 16 January 2012, and final award in November 2012. The staying power and unremitting focus and attention over this period are testimony to the dedication of the team to achieving its single goal. We wish them all the best of luck in the finals! Tough negotiating and outstanding teamwork is what makes this team winners!! The EVP Theme for September was Grow, our job is to help you grow and develop in your job. We do this by managing, measuring and reviewing your personal growth against defined targets and goals. We promote competence development through continuous learning. We will be introducing the Individual Development Plan (IDP) which is the essential tool to determine each employee’s “growth plan”. Each individual must take responsibility for their growth and development and discuss their aspirations with their Managers. Thank you

Message from Clive In this issue

Thank you

The Marketing Department is already working hard to bring you the next edition of Code Red.

Contact Sally or Candice about any exciting events happening in your department, office or region.

M f


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GROW (IEVM)

1. Clive’s Message, GROW message

2. GROW message continued Graduation

3. Graduation continued 4. Graduation continued

Sage Implementation 5. AFS Ghana Host Business Partners

Heritage Day 6. PE Ladies Day

Cape Town Ladies Day 7. Recycling 8. KZN Ladies

Healthy Corner 9. USF Womens Day breakfast

Flash your badge Fridays 10. Inspirational quotes from staff

JMPD Driver Training 11. Casual day

AFS Botswana Helping the Elderly 12. AFS Botswana Wellness Day

Nelspruit Customer Function 13. Coffee Break

Over the past few weeks we have planted the seed by introducing you to the IEVM initiative. We hope we have inspired you to participate in this wonderful journey and look forward to growing with you and discovering your incredible talents.

As we discover the earth awakening after a long, cold winter, and move into springtime, we too can explore and discover the boundless opportunities and tools within our organisation in order to grow ourselves.

Growth enables us to strengthen the roots and many branches of our high performing organisation, ensuring continued and sustainable competence and efficiencies.

Your InfraRed leaders will be provided with the first toolset in order to set you on the path to unlocking your full growth potential. We urge you to embrace every opportunity and reap the rewards.


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Fleet Management Learnership Programme – Class of 2013

The next stepping stone on this

journey is to explore “Grow” and

growth opportunities.

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“The illiterate of the future will not be the person who cannot read. It will be the person who does not know how to learn.” – Alvin Toffler

Tuesday, 27th August saw the Graduation ceremony for the 2012/2013 NQF Level 5 Fleet Management Learnership students. The graduation took place in the auditorium with all the students as well as their families after a lunch that was held in honour of their special day.

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These students dedicated a year to their studies with many challenges along the way, it has taken a huge amount of self-discipline, motivation and hard work but they succeeded in their challenge. Certificates were handed out to each graduate as well as a trophy to the top performer of the Learnership which was awarded to Jana Thorrold (Manager: Business Intelligence). When Jana was asked what inspired her during the

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Learnership Programme she said “most definitely my fellow-learners. It was a pleasure to get to know everyone, they always made class fun and it was a good time to take my mind off work and learn something new.” Jana said what motivated her to do so well was that the programme added more and more value to her everyday life, as well as having something to do and doing it properly.


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“In collaboration with the Banking Sector Education and Training Authority (BankSETA), Southern Business School and the management team of Avis Fleet Services a significant investment has been made in the development of skills required not only in our business, but in our country in alignment with our National Skills Development Strategy. At Avis Fleet Services we believe that an adequately skilled workforce is a critical requirement in developing a sustainable business.

Through initiatives like these we are able to provide our employees with the opportunity to grow and develop their skills and competencies within a supportive working environment. Through the principles and concepts grasped during this 12 month Learnership Programme we believe that our employees are adequately skilled to meet the demands of an ever increasingly competitive business landscape.” Clive Else

Giselle Arends

Inspirational Quote: “To get something you never had, you have to do something you never did” – Jose N Harris

Sholen Govender

Inspirational Quote: “I'd rather attempt to do something great and fail than to attempt to do nothing and succeed.”

- Robert H. Schuller

Keith Ivasen

Inspirational Quote: “Don’t look for the light to show you the way, become the light and lead the way!”

Vincent Kelly

Inspirational Quote: “There are few things more liberating in this life than having your worst fear realised”

Ntombifuthi Madiba Inspirational Quote: “The future belongs to those who believe in the beauty of their dreams.”

- Eleanor Roosevelt

Tanja Maharaj Inspirational Quote: I don’t believe you have to be better than everybody else, I believe you have to be better than you ever thought you could be.” - Ken Venturi

Zanele Makabane

Inspirational Quote: “A strong person and a waterfall always channel their own path.”

–Author Unknown

Santhuri Moodley Inspirational Quote: “Nothing is impossible if you put your mind to it!” – Author Unknown

Peter Motimele Inspirational Quote: “The only person you are destined to become is the person you decide to be.”

- Ralph Waldo Emerson

Ginesh Rampersadh

Inspirational Quote: “Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.” - Thomas A. Edison

Pauline Rapuli Inspirational Quote: “Thuto ha e tshofallwe – never too old to learn” – Charmaine Gordon.

Imraan Ravat

Inspirational Quote: “We should teach from what we learn and give from what we earn.”


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Jonathan Scholtz Inspirational Quote: “Everything takes time, but in the end, time takes everything.”

Levi Saville Inspirational Quote: “Destiny is no matter of chance, it’s a matter of choice. It’s not a thing to be waited for, it’s a thing to be achieved.” –William Jennings Bryan

Ann Steenberg Inspirational Quote: “Life is not measured by the number of breaths we take, but the moments that take our breath away.” – Author Unknown

Jana Thorrold

Inspirational Quote: “When you're finished changing, you're finished”- Benjamin Franklin.

Geraldine Venter

Inspirational Quote: “Good things come to those who believe. Better things come to those who are patient and the best things come to those who don’t give up” – Unknown Author

Avis Fleet Services – Project Vuselela Sage X3 Financial System Implementation

As you may be aware, the finance and IT departments headed up by Michelle Erasmus and Mike Re have recently embarked on the journey of replacing our current financial system, Oracle, with Sage X3. The decision was made in order to improve the efficiency of our finance processes as well as our reporting capabilities by using the wide range of standard functionalities available within the Sage X3 system. The implementation project has been contracted out to a company named Lorge by way of an extensive tender process. Lorge has widespread experience in the X3 implementation field and has assisted major organizations such as Discovery with their implementation projects. The project team consists of various members from the finance and IT departments and is headed up by Giles Knight from a project management perspective. As of the end of August 2013, we have had various high level workshop meetings with Lorge as we begin to scope and define our financial system requirements. The finance team is very excited by this change as it will allow us to improve the way we do things and give the finance users the tools to better perform their day to day jobs. Our planned Go-Live date is 1 May 2014. The name of our project has been decided as Project Vuselela. Vuselela means renewal, rebirth or revival in Xhosa/Zulu, and so this project represents the revival of the AFS finance system through Sage X3. This marks a very important milestone in the development and growth of Avis Fleet Services as we continuously strive to stay the very best at what we do at all levels of the organization.

AFS Ghana held their quarterly board meeting on 23 August 2013 in the Skukuza Staff Village, Kruger National Park to expose our Ghanaian business partners to some South African hospitality. In the photo is Mona Boyd, CEO of AVIS Ghana (RAC) together with her Deputy Managing Director (RAC), Kobina Eshun, enjoying the view over the Sabie River.


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AFS Ghana Host Business Partners to South African Hospitality

Heritage Day was celebrated on the 24 September recognises and celebrates the cultural wealth of our nation. South Africans celebrate the day by remembering the cultural heritage of the many cultures that make up the population of South Africa.

Heritage is a celebration of all things that makes us who we are as South Africans, our history, culture, music, dance, language, food, traditions etc. South Africa is a rainbow country and Heritage Day is the perfect time to showcase that or better yet do things that help preserve our cultures and history.

We asked a few staff members what Heritage Day meant to them and this is what we got back:

“For me it means reflecting on who we are, where we come from and where we are heading to as people” – Debbie Titus

Celebrating Our Heritage


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Becoming a sushi chef for the day

The 5th September, saw our valued Customers in Port Elizabeth attending our Annual Ladies Day, which took place at the stunning Isango Gate Boutique Hotel in Summergate. The ladies had an hour’s presentation from a professional sushi chef, and were then taught how to make their own sushi, which they caught the hang of very quickly and good sushi wamade all round. This was followed by a delicious lunch at the hotel. The ladies walked away with their very own sushi making kit as well as some new skills.

You Don’t Need A Holiday, You Need Cape Town

On Wednesday 18 September 2013, customers of Avis Fleet Services played tourist for a day in the Mother City. The sightseeing took them to the Company Gardens for morning tea and to feed squirrels (and pigeons!), up the Mountain and ended with lunch in Sea Point. Despite a gloomy weather report, the sun came through for those who believe in We Try Harder and where it will take them. Our Customers thoroughly enjoyed themselves - although a tad tired, returned safely to the Two Oceans Aquarium at the Waterfront and departed home – in time to beat rush hour!

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How Can You Make A Difference?

HOW TO RECYCLE AT HOME

1. Separate your waste – keep wet (waste) and dry (recyclables) apart 2. Find out which recyclables are accepted for recycling in your community (a school, drop-off site, buy-back centre

or curb-site collection) by the Municipality 3. Educate your household – post a list of the things that are recycled somewhere visible until you and your family get

into the habit 4. Set up a holding area for your recyclables – it could be a box or clearly marked bins. Once you have collected

enough recyclable materials, plan a trip to your nearest drop-off site (saves fuel!!) or support your curb side collection.

5. Clean the recyclables if heavily soiled e.g. foodstuff 6. Flatten the plastic bottles, cartons, cardboard boxes and cans to reduce volume 7. A plastics identification code appears on the product to identify packaging plastics –

www.recyclingday-sa.co.za

Do not litter ‘Packaging doesn’t litter. People do!’ Packaging – too valuable to waste. Recycle.

National Recycling day took place on the 20th September this year, where all schools, business and communities are encouraged to recycle.”This is one day of the year that we are making an appeal to South Africans to consciously recycle their plastics, cans, glass, paper, oil and e-waste and in order to reduce the pressure on our country’s landfills.” Steyn says. We ask each and every individual to make an effort to recycle every day of the year!

WHY RECYCLE?

Recycling benefits both the environment and the economy

• Less energy is used when recycled materials are included in the manufacturing process • Benefits the South African economy as it decreases the necessity to import raw materials • Opportunities for income generation and alleviation of poverty through job creation • Prevents litter • Contributes to a cleaner, greener and healthier South Africa • Less waste, creates more landfill space • Pride in our environment • It's your responsibility and mine.

Our KZN Ladies day took place onboard the Spirit of Elan Cruise Liner on the 5th September where the ladies were treated to a fabulous breakfast on board a 2-hour cruise along the Durban North Coastline. The ladies thoroughly enjoyed themselves and the day provided an unforgettable opportunity to engage with our customers and their appointed “Women in Business”.


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Sounds like a broken record, but this year the research should be driving you off the couch, onto the sports field or into the gym more than ever before. The reason? Inactivity is just as bad for your heart as smoking. Not something we like to hear, but true. Heart disease falls into the category of non-communicable diseases, which means we have some control on reversing or preventing the factors that contribute to making this even worse than it could be.

Some hard-hitting facts:

• Being inactive accounts for nearly 10% of all coronary heart disease related deaths each year • A third of adults are at high risk of disease because they aren’t being active enough • More people are inactive than smoke – we know smoking is bad for you, so inactivity should be considered

worse.

The benefits of exercise/activity

• Keeps your heart healthy – it lowers blood pressure, increases good cholesterol and lowers bad cholesterol • Reduces your risk of a stroke • Prevents or controls Type II Diabetes • Reduces your risk of osteoporosis, certain skeletomuscular diseases and biomechanical diseases • Can lower your risk of certain cancers • Can help control or reduce your weight • Can increase your lifespan – and improve the quality of your years.

Healthy Corner

All Aboard!!!

The message is simple: Get Active.Today.

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Flash Your Badge Fridays!

UFS Women’s Day Breakfast

Anneke Smit and Liezel Tapuch attended a breakfast on the 7th August 2013, in honour of Women’s Day with The University of the Free State. Anneke presented Avis Fleet Services and our products to 260 ladies who attended. Venete Jarlene Klein (Chief Executive Officer, Kleininc Management Consultants) was the Guest Speaker for the day. She is an accomplished business woman, motivational teacher, builder, life coach and experienced corporate board member, all rolled up into one formidable package.

L-R: Arina Otto, Anneke Smit , Liesl Wessels , Liezel Tapuch and Alzena Brink

How much activity will do the job? Activity should not be mistaken for sport – physical activity is ANY physical movement produced by the skeletal muscles that utilise energy. This can include sport, exercise and any other activity like playing, walking (yourself, dogs or kids), doing house work, gardening and even dancing.

The verdict 150 minutes of moderate activity a week, in short: 30 minutes over 5 of the 7 days. If that seems like too much, think of it as 2% of an entire day or 3% of 16 waking hours. That doesn’t seem too bad right?

-www.virginactive.co.za


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JMPD Delegates Attend Advanced Driving Session On the 12th of August, 12 of the 30 JMPD delegates attended a driver training session at the Rivonia, Audi Dealership. The purpose of this training session is to empower officers with defensive and better knowledge of all technologies featured in the new Audi. The officers get a chance to learn more about defensive driving on both theory and practical.

“My 7 x growth orders inspired me this week!” – Simone Visser

“During my meeting with “my bokkie” Lydia at Necsa (my biggest customer) she said that we are way passed a business relationship and that to her, I am like a best friend….That really hit home and made me feel warm and fuzzy made it all worthwhile…” – Jeanette Bossert

“My inspiration today comes from you. You are my mentor with my learnership and on the long road to a customer, you went through my two assignments with me. They are due to be handed in next Wednesday. You gave me guidance with my answers, complimented me on answers and went out of your way to buy the binder. I understand the office needs one anyway for proposals, but you purchased it the day I wanted to bind the documents. Thank you for investing valuable time in me and for being my inspiration today.” – Natasha Ryan

“For me, I am extremely inspired today to be working for Avis Fleet Services when I reflect back on the past week and look at some of the feedback received from our valued customers” – Liezel Tapuch

Inspirational Quotes From Staff

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AFS Botswana Helping The Elderly On Saturday 31 August, a team of AFS brand ambassadors descended upon the old Naledi suburb of Gaborone to hand out second hand clothing, blankets and food-packs to some of the elderly who cannot move from their houses and also to give lunch to the elderly in the area who are part of the Bagodi Ba Rona Association.” Our Corporate Social Responsibility is focussed in three main areas – the elderly, aids orphans (and needy children), and breast cancer awareness. On the wildlife side we also support the Kalahari Conservation Society, and from a cultural and heritage perspective we give an annual donation to the Botswana Society. “ Says Julian Hill

The idea of going door to door was initiated by Monica’s observation that many of these people are unable to get out of their houses, so a visit by our team along with Mabel Basson, a former Avis employee who is the founder of the association, helped brighten their weekend. Lunch was also attended by some 100 elderly from the area who are members of Bagodi Ba Rona. – Julian Hill

Pic 2 –L-R: The Avis team (left to right: Puni Sasara, Avis receptionist (holding the banner and therefore not visible in the picture); Keolebogile Sekai, AFS accounting; Masego Kamanga, AFS Accounting, Nkeletsang David, AFS customer administration; Gorata Mosidi, RAC operations; Gao Moreri, RAC accounting and Monica Gwafila, AFS sales, with some of the 100 elderly people of Old Naledi who joined us for lunch.

Casual Day 2013 – Go Big!!

The theme of this year’s Casual Day was Go Big and that was exactly what Avis Fleet Services staff did! Candy Floss and Ice Cream was provided to allstaff who purchased stickers in support of Con Amore School.

Con Amore School is a school for severely intellectually disabled children in the Kempton Park area of the Gauteng Province. The school provides education to about 286 learners, all who are severely intellectually impaired. On the 19th September, the Marketing Department visited the school and donated an amount of R2500.

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Botswana Wellness Day - 2013

Avis Botswana held their annual staff wellness day at the turnaround facility in Gaborone on 24 August 2013. Organised by wellness champion, Keolebogile Sekai and her assistant, Magdeline Gofamodimo, the event included stands of demonstrations hosted by the Botswana Police Services (traffic), Gaborone Physiotherapy Clinic, Ministry of Health, Metropolitan (financial health), BOMAID (Botswana Medical Aid Society), MRI, Legal Guard, Fire Brigade, BOFWA (HIV and Aids) and Diamond and Narcotics Squad.

The day started at 06:30 (a very cold morning!) with a ten lap walk around the facility followed by Zumba Dancing instructed by Mimmie. Full blood tests and HIV tests were offered whilst foot massages from qualified physiotherapists were available, as well as various activities and games took place. The guest speaker was Ms Coleen Kgwaadira (a professional counsellor from Kgolagano College), whilst Monica Gwafila was Master of Ceremonies, Pako Kerekang welcomed the guest speaker, Edward Batlanang was the photographer and Moreo Modisenyane gave a motivational speech. Staff had the opportunity to attend all stands available on the day. Breakfast was had by all, refreshments were available throughout the day and a healthy lunch was served at the end of the event.


Pic 2 –L-R: Gao, Monica and Nkeletsang distributing blankets and food-packs door to door to those who cannot leave their homes.

Pic 1 – L-R: Monica donating second-hand clothing

There were 3 activities to choose from on the day which included: • Round of golf at the Skukuza Golf Course • Treatment at Dee’s African Spa • Private game drive hosted by Echo Africa Safari Customers who were brave enough enjoyed a round of Golf on the magnificent 9 hole course situated in the Park itself, whilst the more leisurely enjoyed either Dee’s African Spa or a 3 hour game drive hosted by Echo Africa Safaris. The day ended with an afternoon braai and the opportunity to spend time with our customers. All in all a wonderful day and a very big thank you to all that made it possible.

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Nelspruit Customer Function

The Annual Nelspruit Customer Function took place on the 12th September at the Skukuza Golf Club in the Kruger National Park. This was a collaborative effort shared with colleagues from Barloworld Toyota Middelburg. The AFS Sales & Marketing Team hosted 35 of our local customers and enjoyed the opportunity of spending quality time with our guests. The day began with an early breakfast before our customers made their way to their selected activities.


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CCOFFEE BREAK

The recycling crossword puzzle

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Disclaimer Code Red is an employee publication for Avis Fleet Services. It is for internal use only. The views expressed in this publication are not necessarily those of the Group or its service providers. The publication does not imply any endorsement in respect of the goods or services described. Although reasonable precautions have been taken to ensure the accuracy of the content, Avis Fleet Services cannot accept any responsibility for damages or inconvenience that may arise as a result of the content.

Willie van Zijl and Clive Else visited AFS Cape Town on the 5th September to launch the IEVM programme.

Integrated Employee Value Module (IEVM) Launch In Cape Town

code red 14

Documents

grow ievm

casual day afs botswana

barloworld ceo award

personal growth

coj team

clives message

barloworld ceo awards

employees growth plan