CLAIMS COMMITTEE SPECIAL MEETING AGENDA

Downey City Hall 2nd Floor Training Room

Thursday, April 4, 2019 10:00 A.M.

1111 Brookshire Ave. Downey, CA 90241

CALL TO ORDER

ESTABLISHMENT OF QUORUM/INTRODUCTIONS

PUBLIC COMMENTS This time is reserved for members of the public to address the Committee relative to matters of ICRMA that are not on the agenda. Persons wishing to address items on the agenda will be permitted to do so during the discussion of the item. No action may be taken on non-agenda items unless authorized by law. Comments will be limited to five minutes per person, twenty minutes in total.

APPROVAL OF AGENDA AS POSTED OR AMENDED As a matter of procedure, the Committee should approve the agenda.

OPEN SESSION As to each agenda item, the Committee may take action and/or receive informational reports as appropriate.

A. Proposed Change to the Liability Program Manager ......................................................................... 2 Action: Consider the Carl Warren & Company proposal to replace Dwight Kunz with Gordon Pennington as the Liability Program Manager.

CLOSING COMMENTS This time is reserved to identify matters for future Committee business.

ADJOURNMENT

FUTURE MEETING

• May 8, 2019, Downey City Hall 2nd Floor Training Room

In compliance with the Americans with Disabilities Act, if you need special assistance to participate in this meeting, please contact ICRMA at (949) 349-9879. Notification 48 hours before the meeting will enable ICRMA to make reasonable arrangements to ensure accessibility (28 CFR 35.102.35.104 ADA Title II).

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April 4, 2019 Claims Committee

Subject: Proposed Change to the Liability Program Manager Action for consideration: Consider the Carl Warren & Company proposal to replace Dwight Kunz with

Gordon Pennington as the Liability Program Manager. Background: Carl Warren & Company (CW), ICRMA’s contract Liability and Workers’ Compensation Program Management firm, recently notified ICRMA of proposed personnel changes. Specifically, Dwight Kunz is no longer with the company. CW is proposing that Gordon Pennington of Venbrook Group LLC (Venbrook), CW’s new parent company, replace Dwight as the Liability Program Manager. Rose Nuno will continue to serve as the Assistant Liability Program Manager for ICRMA. Because ICRMA’s contract with CW identifies several key personnel to be assigned to the account, a change in personnel requires ICRMA review and approval. Dwight has been the ICRMA Liability Program Manager since April of 2018. Previously, from July 2016 – March 2018, John Beringer served as the Liability Program Manager. Mr. Pennington is the Executive Vice President of Third Party Administration for Venbrook. He has had multiple leadership roles within the insurance industry and a history of tailoring the claims process to meet the specific needs of the client. Mr. Pennington’s resume is attached. He will be in attendance at the Committee meeting to address questions from the Committee.

Attachments: Resume of Gordon Pennington Prepared by: Beth Lyons, Executive Director

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Gordon Pennington – 03.11.19

Gordon PenningtonGordon PenningtonGordon PenningtonGordon Pennington, MBA, SCLA, MBA, SCLA, MBA, SCLA, MBA, SCLA Executive Vice President

Third Party Administration

Gordon Pennington is the Executive Vice President of Third Party

Administration for Venbrook Group, LLC. Gordon has leadership

responsibility for the Third Party Administrators (TPAs). He

previously served as Vice President of Claims of a national risk

mitigation operation, with oversight responsibility of 53 internal

claims employees, and seven external TPAs, responsible for the

successful resolution of claims and litigation generated from up to

$400 million in premium annually. His responsibilities included the

creation of program specific claims processes, implementation,

compliance, trend analysis and overall results across several

complex lines of insurance, including:

• CGL and Property Program, $250 million premium

• Commercial Package Program, $65 million premium

• Garage Programs, $20 million

• Commercial Auto Programs, $90 million

• Trucking Programs, $35 million

• Dry Cleaners BOP, $5 million

Gordon has held multiple leadership roles within the insurance

industry with Fortune companies such as Contractual Product

Development and National Underwriting Philosophy Manager.

Gordon has a proven history of tailoring the claims process to meet the specific needs of unique

programs, providing maximum levels of service, risk mitigation, litigation management, and cost

containment, which directly contribute to overall profitability.

Gordon holds Bachelor Degrees in Business and Accounting from the University of LaVerne and a

Masters of Business Administration with an emphasis in Organizational Theory and Development from

California Lutheran University. He earned a professional designation of Senior Claims Law Associate

through the American Education Institute. He is instrumental in the creation, and successful

implementation of processes, and the communication of results and trends which has assisted business

partners in driving results.

Gordon Pennington, MBA, SCLA

Executive Vice President

Third Party Administration

Venbrook Group, LLC

6320 Canoga Avenue, 12th Floor

Woodland Hills, CA 91367

Tel: +1-818-598-8983

Fax: +1-818-598-8910

www.venbrook.com

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