chapter 2 [compatibility mode]- strategic management
DESCRIPTION
Slide Strategic managementTRANSCRIPT
1
2-1
Chapter 2:
External Analysis
2-2
THEMACRO-ENVIRONMENT
THEINDUSTRY
External and Internal AnalysisExternal and Internal Analysis
THECOMPANY
STRATEGIC GROUPS
INDUSTRY STAGE of DEVELOPMENT
5 FORCES MODEL (Plus 1)•Rivalry•Barriers to entry•Suppliers•Buyers•Substitutes•Complementors
EXTERNAL
MacroeconomicsEconomicPolitical & LegalTechnologySocio-cultural Demographic
COMPANY STAGE of DEVELOPMENT
VALUE CREATION•Efficiency•Innovation•Customer Responsiveness•Quality
2-3
The external environmental analysis process should be conducted on a continuous basis.
This process includes four activities:
Scanning Identifying early signals of environmental changes and trends
��������
Monitoring Explore meaning by ongoing observations of environmental changes and trends
����
Forecasting Developing projections of anticipated outcomes based on monitored changes and trends
����
Assessing Determining the timing & importance of environmental changes and trends for firms' strategies & their management
����
External Environmental AnalysisExternal Environmental Analysis
2
2-4
Macro-
Environment
EconomicEconomic
TechnologicalTechnological
The External EnvironmentThe External Environment
Industry EnvironmentIndustry Environment
5 FORCES MODEL (Plus 1)Threat of new entrants
Power of suppliers
Power of buyers
Product substitutes
Intensity of rivalry
ComplementorsSTRATEGIC GROUPSINDUSTRY STAGE of DEVELOPMENT
2-5
Macro-
Environment
Elements of the MacroElements of the Macro--environmentenvironment
EconomicEconomic
•Economic systems.•Economic stages.•Savings rates • Inflation/interest rate• Gross domestic prod.• Trade deficits or surpluses• Budget deficits or surpluses.•…….
EconomicEconomic
affecting affecting
how difficult how difficult
or easy to be or easy to be
unsuccessful unsuccessful
and and
profitable profitable
any timeany time
2-6Macro-
Environment
Elements of the MacroElements of the Macro--environmentenvironment
Political / LegalPolitical / Legal
•• Labour Laws•Government econ.involvement views
• De-/ Regulation views• Competition Laws• Education policy• Taxation laws
influencing influencing
the nature of the nature of
competition competition --> >
creating creating
opportunities opportunities
and threatsand threats
3
2-7Macro-
Environment
Elements of the MacroElements of the Macro--environmentenvironment
SocioculturalSociocultural
•• Enviro. Concerns• Workforce diversity • Work life quality views• Shifts in product / service preferences
• Shifts in 2 career preferences
Driving Driving
economic, economic,
political/legapolitical/lega
l, and l, and
technological technological
conditions conditions
and changes and changes --
> creating > creating
both both
opportunities opportunities
and threatsand threats
2-8Macro-
Environment
Elements of the MacroElements of the Macro--environmentenvironment
TechnologicalTechnological
•• Focus of R&Dexpenditures
• Product innovations• Knowledge Resources• Process Innovations• New communication technologies
TechnologicalTechnological
Including the Including the
institutions and institutions and
activities involved activities involved
with creating new with creating new
knowledge and knowledge and
translating that translating that
knowledge into knowledge into
new outputs, new outputs,
products, products,
processes, and processes, and
materials.materials.
2-9
Macro-
Environment
Elements of the MacroElements of the Macro--environmentenvironment
DemographicDemographic
•• Population size• Age structure• Ethnic Mix• Geographic Distribution• Income Distribution• Immigration
4
2-10
Macro-
Environment
Elements of the MacroElements of the Macro--environmentenvironment
GlobalGlobal
• Big political events• Different cultural & institutional attributes
• Critical global markets• Newly industrialized countries
2-11
The Industry EnvironmentThe Industry Environment
�What is an industry
o An industry is a group of companies offering products/services that are close substitutes.
o The boundary between industries may change as customer needs change or a change in technology
2-12
The Industry EnvironmentThe Industry Environment
�Other concepts
o The sector is the group of closely related industries of which it is a part.
o Market segmentation
- The different groups of customers in an industry
- Each segment has different characteristics and specific needs
5
2-13
Computer manufacturing sectorComputer manufacturing sector
2-14
The Industry EnvironmentThe Industry EnvironmentThe set of factors that directly influences a firm, it’s
competitive actions & competitive responses:
Industry EnvironmentIndustry Environment
5 FORCES MODEL (Plus 1)Threat of new entrants
Power of suppliers
Power of buyers
Product substitutes
Intensity of rivalry
Complementors
STRATEGIC GROUPS
INDUSTRY STAGE of DEVELOPMENT
� These forces can be strong or weak
� The level of forces can change, when the conditions in the industry of change
� A weak competitive force can be seen as an opportunity to business or business to earn higher profits
� A strong competitive pressure can be seen as a threat if it would reduce the profits of business or sector
� The stronger the force, the more limited to sell products with high price and earning high profit.
2-15
Porter’s 5 Forces Model of CompetitionPorter’s 5 Forces Model of Competition
The above image Copyright © 2001 Corel & Jerry Sheppard All rights reserved.
Threat of New
Entrants
Threat ofSubstitute Products
Five Forces ofFive Forces ofCompetitionCompetition
The threat of new entrants depends
on barriers to entry
6
2-16
Product Differentiation**Capital Requirements**
Switching Costs**Access to Distribution Channels**Cost Disadvantages Independent of Scale**Government Policy**Expected Retaliation**
Economies of Scale**
Barriers to Entry
Threat of New EntrantsThreat of New Entrants
*
Minimum cost that enterprise has to spend when entering any industry.
2-17
• Only a small number of potential competitors• High entry barriers• Current competitors in the industry are struggling to
obtain adequate profit• The prospect of the industry is risky• The growth of the industry is slow and standstill• The competition in the industry will react violently with
the new entry.
Threat of New Threat of New EntrantsEntrants
Threat of new entrants increases as
2-18
• There are a large number of potential competitors• Low entry barriers• Industry with high growth rate and high profit potential• Weak response for new entrants from the companies in
the industry• \When existing companies in the sector are strategically
expanding into new geographic market area.
Threat of New Threat of New EntrantsEntrants
Threat of new entrants decreases as
7
2-19
Porter’s 5 Forces Model of CompetitionPorter’s 5 Forces Model of Competition
Bargaining Power of Suppliers
*
Threat ofSubstitute Products
Five Forces ofFive Forces ofCompetitionCompetition
Threat of New
Entrants
Bargaining Power of suppliers
depends on a number of factors
2-20
** Supplier industry is dominated by a few firms.
** Buyer is not an important customer to supplier.
** Suppliers’ product is an important input to buyers’ product.
** Suppliers’ products are differentiated.
Suppliers are likely to be powerful if:
** Suppliers’ products have high switching costs.
** Supplier poses credible threat of forward integration.
Suppliers exert power in the industry by:
** Threatening to raise prices or to reduce quality
Powerful suppliers can squeeze industry profitability if firms are unable to recover cost increases
Suppliers’ products have few substitutes.
**
Bargaining Power of SuppliersBargaining Power of Suppliers
*
2-21
Cooperation with suppliers
• The company can conduct strategic cooperation with some suppliers to:
- Reduce inventory and supplying costs- Improve the quality of raw materials, spare parts supplied- Tighten cost savings for both parties
Potential competitive advantage can come up with companies that have good management of the relationships in the supply.
Bargaining Power Bargaining Power of Suppliersof Suppliers
8
2-22
Porter’s 5 Forces Model of CompetitionPorter’s 5 Forces Model of Competition
Bargaining Power of Buyers
*
Bargaining Power of Suppliers
Threat of New
Entrants
Threat ofSubstitute Products
Five Forces ofFive Forces ofCompetitionCompetition
Bargaining Power of buyers depends on a number of factors
1. Consumers or end-users.2. Intermediary distributor
2-23
** Playing firms off ofeach other
Buyers compete with supplying
industry by:
** Bargaining down prices
** Forcing higher quality
Buyer groups are likely to be powerful if:
** There are many small sellers and few large buyers.
** Buyers purchase in large quantities.
** A single buyer is a large customer to a firm.
** Buyers can switch suppliers at low cost.
** Buyers purchase from multiple sellers at once.
** Buyers can easily vertically integrate to compete with suppliers.
** Buyer has full information
Bargaining Power of BuyersBargaining Power of Buyers
2-24
Threat of Substitute Products
*
Bargaining Power of Buyers
Bargaining Power of Suppliers
Threat of New
Entrants
Threat ofThreat ofSubstitute Substitute ProductsProducts
Five Forces ofFive Forces ofCompetitionCompetition
Replaced products and services of other industries
that can satisfy the same needs of customers
Porter’s 5 Forces Model of CompetitionPorter’s 5 Forces Model of Competition
9
2-25
Products with similar function limit the prices firms can charge
** Products with improving price / performance tradeoffs relative to present industry products
Keys to evaluating substitute products:
For Example:For Example:
Electronic security systems in place of security guards
Fax machines or e-mailed attachments in place of overnight mail delivery
Threat of Substitute ProductsThreat of Substitute Products
2-26
Porter’s 5 Forces Model of CompetitionPorter’s 5 Forces Model of Competition
Rivalry Among Competing Firms
*
Threat of New
Entrants
Bargaining Power of Buyers
Bargaining Power of Suppliers
Threat of Substitute Products
Threat ofSubstitute Products
Five Forces ofFive Forces ofCompetitionCompetition
• Competition between companies within an industry in order to take other competitors’ market share.
• Reduced rivalry means greater profitability
2-27
Occurs when a firm is pressured or sees an opportunity
** Price competition often leaves entire industry worse off
Intense rivalry often plays out in the following ways
Jockeying for strategic position**Using price competition**Staging advertising battles**Increasing consumer warranties or service**Making new product introductions**
Advertising battles may increase total industrydemand, but may be costly to smaller competitors
**
Rivalry Among Existing CompetitorsRivalry Among Existing Competitors
10
2-28
Rivalry Among Existing CompetitorsRivalry Among Existing Competitors
The intensity of competition in an industry arises from:
– Industry’s competitive structure.
– Demand (growth or decline) conditions in industry.
– Height of industry exit barriers.
2-29
Competitive Structure
Continuum ofContinuum ofIndustry StructuresIndustry Structures
FragmentedFragmentedMany firms,Many firms,no dominantno dominant
firmfirm
Few firms,Few firms,shared dominanceshared dominance
(oligopoly)(oligopoly)
Consolidated Consolidated Few, even one Few, even one
firm or onefirm or onedominant firmdominant firm
(monopoly)(monopoly)
Rivalry Among Existing CompetitorsRivalry Among Existing Competitors
2-30
** Specialized assets
Height of industry exit barriers are economic, strategic and emotional factors which cause companies to remain in an industry even when future profitability is questionable.
Fixed cost of exit (e.g., labour agreements)**Strategic interrelationships**Emotional barriers**Government and social restrictions**
Rivalry Among Existing CompetitorsRivalry Among Existing Competitors
11
2-31
ComplementorsComplementors
•Complementors:– Companies whose products are sold with
another company’s products.
– Increased supply of a complementary product accordingly increases demand for the primary product.
•Example:– Faster CPU chips fuel sales
of personal computers.
2-32
Strategic Groups Within IndustriesStrategic Groups Within Industries
• The concept of strategic groups– Within an industry, a competitor grouping using similar
strategies that differ from other industry groups.
•Cluster of firms that share similar strategies� - Breadth of product and geographic scope
� - Price/quality
� - Degree of vertical integration
� - Type of distribution system
• Implications of strategic groups– The closest industry competitors are those in the group.
– The various industry groups are differentially and competitively advantaged and positioned.
– Mobility barriers inhibit the movement of competitors from one strategic group to another.
2-33
Strategic Groups in the Pharmaceutical IndustryStrategic Groups in the Pharmaceutical Industry
12
The World Automobile Industry: Strategic GroupsThe World Automobile Industry: Strategic Groups
Adapted from Exhibit 2.9 The World Automobile Industry: Strategic Groups
2-35
Limitations of the Five Forces and Strategic Limitations of the Five Forces and Strategic Group ModelsGroup Models
• Both models are static and ignore innovation.• Their focus is on industry and group structures rather than individual companies.
– Innovation creates change in industry structures, altering thecompetitive environment.
– Industry structure cannot fully explain the performance differences between industry competitors.
2-36
Industry Stages of DevelopmentIndustry Stages of Development
MATURITY
TIME
SHAKEOUT
REVENUE
The development stage of an industry (or strategic group) tells you a lot about the environment in which a business operates.
Time horizon varies depending on industry dynamics
13
2-37
The Embryonic StageThe Embryonic Stage
� Beginning to develop
� Perfecting product design
� Slow growth
� High prices
� Undeveloped distribution
� Education of customers
� No/low profits
� Extreme uncertainty
� Limited competition
MATURITYSHAKEOUT
2-38
The Growth StageThe Growth Stage� 1st time demand growing
� Cash intensive; growth takes cash
� Competition not intense, but growing; new entrants attracted by growth
� Scale economies and customer loyalty not yet fully developed
MATURITYSHAKEOUT
2-39
The Shakeout StageThe Shakeout Stage
� Demand approaches saturation
� Number of competitors and competitive intensity at their highest; market share is the goal
� Excess capacity beginning to be evident
� Prices dropping� Margins diminishing;
disappearing for weak companies
MATURITYSHAKEOUT
14
2-40
The Maturity StageThe Maturity Stage
� Market totally saturated� Weak companies have failed or
been acquired� Demand stabilizes at
demographic growth levels; mainly replacement demand
� Economies of scale, brand loyalty, profit margins at their peaks
� Barriers to entry increase� Oligopoly/con-centration often
emerges
� Stability
MATURITYSHAKEOUT
2-41
The Decline StageThe Decline Stage
� Growth goes negative
� Competitive rivalry increases; struggle for big share of declining market
� Can be like shakeout
� Excess capacity
� Price competition
� Declining profit margins
MATURITYSHAKEOUT
2-42
RegenerationRegeneration
� New markets
� New/modified products
� Innovation
� Like embryonic, except: – Established market presence
– Established capital base– Managing transition from old
base of business to new base of business
MATURITYSHAKEOUT
15
2-43
Competitor EnvironmentCompetitor Environment
Competitor intelligence is the ethical gathering of needed information and data about competitors’ objectives, strategies, assumptions, & capabilities.
• What drives the competitor as shown by its future objectives,
•• What the competitor is doing and can do as revealed What the competitor is doing and can do as revealed by its by its current strategy,
• What the competitor believes about itself and the industry, as shown by its assumptions,
•• What the the competitor may be able to do, as shown What the the competitor may be able to do, as shown by its by its capabilities.
2-44
Competitor AnalysisCompetitor Analysis
Future Objectives:• How do our goals compare
with our competitors’ goals?
• Where will the emphasis be placed in the future?
• What is the attitude toward risk?
Future objectivesFuture objectives
2-45
Competitor AnalysisCompetitor Analysis
Current strategyCurrent strategy
Current Strategy:Future objectivesFuture objectives
• How are we currently competing?
• Does this strategy support changes in the competitive structure?
16
2-46
Competitor AnalysisCompetitor Analysis
AssumptionsAssumptions
Current strategyCurrent strategy
Assumptions:• Do we assume the future will
be volatile?
• Are we operating under a status quo?
• What assumptions do our competitors hold about the industry and themselves?
Future objectivesFuture objectives
2-47
Competitor AnalysisCompetitor Analysis
CapabilitiesCapabilities
Capabilities:• What are our strengths and
weaknesses?
• How do we rate compared to our competitors?
Current strategyCurrent strategy
Future objectivesFuture objectives
AssumptionsAssumptions
2-48
Competitor AnalysisCompetitor Analysis
ResponseResponse
Response:• What will our competitors do
in the future?
• Where do we hold an advan-tage over our competitors?
• How will this change our relationship with our competitors?
Future objectivesFuture objectives
Current strategyCurrent strategy
AssumptionsAssumptions
CapabilitiesCapabilities