cecabank: payment systems
DESCRIPTION
Cecabank: Payment Systems Cecabank is a bank that provides financial services and process support for the banking business. Its main distinguishing features include a healthy balance sheet, strong technological infrastructure, extensive professional expertise and a long track record in providing services. Cecabank is a provider of fully integrated suite of products for financial institutions and processors for acquiring, routing and authorizing payments as well as for the management of card issuance and merchant acquiring side of the business. Map of services *Treasury: • Treasury Desk • Banknotes • Capital Markets • Treasury and Risk Support *Securities Services • Funds Depository • Securities Safekeeping & Settlement • Asset Management Support Services *Banking Services • Payment Systems and Services • Processes, Channels and Business Intelligence • Consulting, Training and ReportingTRANSCRIPT
Our payment systems services
2
Means of Payment
Cecabank is a provider of fully integrated suite of products for financial institutions and processors for acquiring, routing and authorizing payments as well as for the management of card issuance and merchant acquiring side of the business.
Solutions for acquiring, issuing, and e-commerce management
Loyalty solutions (EURO 6000
privileges)
Business intelligence applied to means of payment
Connectivity, interchange and preferential negotiation with multiple networks
Mobility solutions: apps and wallets for smartphones and tablets, contactless, NFC, BLE, etc.
Technology consultancy for migration to EMV
3
Means of payment - technology
PECA: supports the full range of card products – credit, debit and prepaid – as well as transactions across all channels from ATM and POS to e-commerce and mobileIntegrated means of payment management.
Support for card, merchants and ATM management
A modular means of payment solution in charge of the institution’s card, merchant and ATM management.
An out-of-the-box solution for adaptation to the EMVco standards (contactless, DDA, chip & PIN, etc.)
Complies with the security requirements of international systems (PCI/DSS, etc).
A multi-entity solution: optimal efficiency of new developments, enriched by experience of the real business.
PECA
…covering the whole value chain
…covering the whole value chain Detection Design Implementation
4
Means of payment - consulting
SEDA: Manufacturer-independent CEN/ XFS (WOSA) standard ATM software.
Technology solutions focused on the acquiring side of the business (ATMs)
Rapid adaptation to each entity. Common basic core with specific customisation.
Platform certified for the main manufacturers. Wincor, Fujitsu, NCR, Diebold, De la Rue, etc…
Remote management of ATMs for software updates.
Adapted to ATM network control in PECA mode: ATM status Devices Cash Software update. Commercial screens. ATM manipulation Management of alarm routing.
…covering the whole value chain Detection Design Implementation
5
Means of payment - technology
Harmonised protocols for large retailers, and management of accounting sessions and closing
Technology solutions focused on the acquiring side of the business (Large retailers):
Application for acquisition, processing and settlement of large retailer operations (large supermarkets, multi-terminal retailers)
Optional functionalities available: DCC, online PIN (loading and updating keys), Contactless
Management of flexible accounting sessions (automatic closure or at merchant's request), multiacquirer, multimerchant and multiconnection options
IP connections …along the whole value chain Detection Design Implementation
6
Means of payment - technology
Remote management platform for point of sale terminals
Technology solutions focused on the acquiring side of the business
Remote Point of Sale Terminal Management Service and Application: Software updates, parameter updates and remote diagnosis
Enables automatic remote management of POS terminals without visiting retailers (saving on call outs)
Web console for administrator use (sending new parameters, software updates, and alarm monitoring)
The remote diagnosis module receives alarms sent by terminals in the event of a malfunction or breakdown.
…along the whole value chain Detection Design Implementation
7
Means of payment - technology
Pasarela Plus for point of sale terminals
Technology solutions focused on the acquiring side of the business :
Application and Service for point of service terminal communications and security management
Specialising in transforming terminal output protocols to connection centre input protocol
Enables end-to-end protection of terminal communications over open IP networks.
Enables online PIN management on PoSTs: lifecycle management of terminal keys and PIN transport between single terminal key and connection centre zone key.
… along the whole value chain Detection Design Implementation
8
Means of payment - technology
PoS-PC solution
Technology solutions focused on the acquiring side of the business
Point of sale solution with PIN-PAD connected to a PC
Devised for medium-to-large retailers
Chip reading (chip or stripe) + PIN or signature
Enables integration with retail management software
… along the whole value chain Detection Design Implementation
9
Means of payment - technology
Mobile PoS solution
Technology solutions focused on the acquiring side of the business
PoS terminal: App for Android and IOS
No hardware required
Devised for mobile retailers
Manual data keying
… along the whole value chain Detection Design Implementation
10
Means of payment - technology
m-POS solution
Technology solutions focused on the acquiring side of the business
PoS terminal: Android and IOS app for smartphone or tablet with Bluetooth connection to a PIN-PAD
Enables access for retailers with relatively few operations
Gives establishment payment guarantee
Secure PIN-PAD with PCI certification
… along the whole value chain Detection Design Implementation
11
Means of payment - technology
E-commerce software (Virtual PoS solution)
Technology solutions aimed at e-commerce:
Point of sale terminal for e-commerce
Operations and security parameterisable by the acquiring entity
Integration with merchant's payment website
Optionally, the merchant can be prevented from accessing card data
… along the whole value chain Detection Design Implementation
12
Means of payment - technology
Wallets and payment and loyalty app solutions
Technology solutions for mobile payments:
Wallet solution for cardholders interoperable with any issuer worldwide.
Android and IOS app does not require hardware
Allows virtual cards and single-use payment codes to be generated
Enables loyalty programs to be integrated
Integration with Visa (V.me) and MasterCard (MasterPass) wallet solutions
… along the whole value chain Detection Design Implementation
13
Means of payment - technology
Fraud alert systems
Technology solutions focused on fraud management
Alerts to possible card operation and retailer fraud
Neural system developed by IIC at the Madrid Autonomous University
Allows online refusal of transactions suspected of fraudulent origin
Adapted to all channels (face-to-face, e-commerce, manual operations, etc.) and devices (ATMs, PoSTs, wallets, etc.)
… along the whole value chain Detection Design Implementation
14
Means of payment - technology
Illicit or hazardous activity detection system
Technology solutions focused on e-commerce content management
Alerts to acquirer entities of illicit or hazardous content on their e-commerce sites
Developed by the US leader, G2 Web Services
Compliance with international card brand requirements
Avoids loss of reputational value and possible penalties
… along the whole value chain Detection Design Implementation
15
Means of payment - technology
Antiphishing system
Technology solutions focused on fraud management
Warns of possible scamming of the entity's identity by a malicious website
Developed by Spanish firm s21sec
Enables phishing websites to be closed down
Saves on economic losses and loss of reputation
… along the whole value chain Detection Design Implementation
16
Means of payment - technology
E-banking fraud monitoring
Means of payment business support at various stages of the value chain
Alert system warning/preventing e-banking transactions suspected of being fraudulent
Avoids potentially significant losses
Creates customer use profiles
On-line blocking and reporting of any suspect or unusual transactions or users
… along the whole value chain Detection Design Implementation
17
Means of Payment
Our expertise...
Means of payment business support at various stages along the value chain
Members of:
• MasterCard Europe Advisory Board
• MasterCard Europe Fraud Advisory Council (EFAC).
• MasterCard Europe Experts Chargebacks Working Group
• MasterCard Europe Debit Advisory Committee
• MasterCard Europe Legal and Regulatory Advisory Committee
• Visa Spanish Members Committee
• Visa National Brand Committee
• TRIONIS Board of Directors
• Eufiserv Payments Board of Directors
• Cards Working Group, within the EPC
• European Payments Advisory Committee
• Acquiring and Acceptance Business Forum
Direct participation in institutional forums:
• Bank of Spain SEPA migration commission
• Bank of Spain SEPA migration observatory
• European Commission Committee of Experts on Payments
• Activities outside of official groups, but of value: European and national lobbying on sector regulation (European Parliament, European Commission, Council of the European Union, European Central Bank, Bank of Spain, General Secretariat for the Treasury and Financial Policy)
• Cooperation with the Judiciary and Security Forces
… along the whole value chain Detection Design Implementation
18
Means of payment - consulting
Analysis of international charges: Benchmarks
Means of payment business support at various stages along the value chain
Analysis of international systems' rates using proprietary tools
Portfolio optimisation maintaining the product range (premium, consumer, company, prepaid)
Verification of theoretical vs. Actual cost
Reduction of direct costs in profit and loss
… along the whole value chain Detection Design Implementation
19
Means of payment - consulting
Fraud prevention and response. Best practice in traditional operations and new mobile solutions
Means of payment business support at various stages along the value chain
Customised advice to entities to reduce fraud rates
Real-time computer alert tools on latest threats and/or attacks in the sector
Definition of security plans to achieve lower market fraud rates:
Detection of weak points and noncompliance Improvement plans
Management and detection of possible merchant or ATM data leakage
Application of PCI standards
… along the whole value chain Detection Design Implementation
20
Means of payment - consulting
Merchant profitability analysis tool for acquirers
Means of payment business support at various stages along the value chain
Calculating merchant profitability
Detection of agreements in deficit
Detection of merchants shared with other acquirers
Simulation of best-case scenarios
… along the whole value chain Detection Design Implementation
21
Means of payment - consulting
COFRE: optimisation of fraud-management costs
Means of payment business support at various stages along the value chain
Once fraud has been detected, the economic impact on the entity needs to be minimised
Diagnosis and detection of weak points in procedures and management of fraud that has occurred
Analysis of the cost structure of this management
Identification of improvements and action plan to improve success rates in fraud-related dispute management
… along the whole value chain Detection Design Implementation
22
Means of payment - consulting
Means of payment business support at various stages along the value chain
Specialist incident and reversal management service. Best practice. Management and advice on incident standards and
reversals logic in order to achieve efficient and successful dispute management
Optimising reversal management processes. Optimising incident documentation management
processes.
Optimised tools for the handling and transmission of incidents from branches
Management of loss recovery with insurers
… along the whole value chain Detection Design Implementation
23
Means of payment - consulting
Means of payment business support at various stages along the value chain
Technical standardisation consulting
EMV standard consulting: Analysis of standard, identification of impacts, studies of development
Contactless consulting: Support for implementation of contactless projects in accordance with international brand specifications and procedures
PCI PIN consulting: Collaboration in the analysis of compliance with PCI PIN standards and support on Visa International audits
… along the whole value chain Detection Design Implementation
24
Means of payment - consulting
Means of payment business support at various stages along the value chain
Standards and regulatory consulting
Analysis of each project or product launch, to ensure compliance with all applicable standards (national, international, and card brands)
PSD-2
MIF regulations
Comprehensive regulatory advice
Ongoing legislative/regulatory analysis: national and community sector regulation, and international brand standards
Ad Hoc: global "visa" of project specific compliance: analysis in terms of national and community sector regulations and international brands' standards
a single "seal" guarantees compliance with all the applicable standards
Analysis of legislation (public) and standards (card brands) in force, and lobby study of rules under development
…along the whole value chain Detection Design Implementation