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Page 1: Case Study

Transforming Transforming Breakfast for Indian Breakfast for Indian

ConsumersConsumers

Page 2: Case Study

P iC P iC A Gl b l P hA Gl b l P hPepsiCo PepsiCo -- A Global PowerhouseA Global Powerhouse

In our field of play… … And on the FMCG landscapeIn our field of play… … And on the FMCG landscape

PepsiCo Global 2010 F&B Revenue: US$ 57.838 BIlion

Page 3: Case Study

A Portfolio Promise Of Refreshment, A Portfolio Promise Of Refreshment, ,,Fun & NutritionFun & Nutrition

A spectrum of beverages delivering fun and refreshment Snacks offering plenty of good food and 'good fun'p g g

Dairy

The Quaker range of healthy food choices Tropicana, the best of fruit

Re-hydration and sports nutrition expertise

Page 4: Case Study

A A Culture Of Excellence That Builds Powerful Culture Of Excellence That Builds Powerful Trademarks, While Incubating InnovationTrademarks, While Incubating Innovation

Page 5: Case Study

PepsiCo India: Young Vibrant & UpbeatPepsiCo India: Young Vibrant & UpbeatPepsiCo India: Young, Vibrant & UpbeatPepsiCo India: Young, Vibrant & Upbeat

th2010: 20th Anniversary

Strong market share

40 plants across

Diverse portfolio

Employment impact p y p

180,000

$>$1Bn investments

5

Page 6: Case Study

Powered By A Soaring VisionPowered By A Soaring VisionPowered By A Soaring VisionPowered By A Soaring Vision

TOMORROW BETTER THAN TODAYTOMORROW BETTER THAN TODAY

Page 7: Case Study

Guided By A Strong Values CompassGuided By A Strong Values CompassGuided By A Strong Values CompassGuided By A Strong Values Compass

PERFORMANCE WITH PURPOSEPERFORMANCE WITH PURPOSE

Page 8: Case Study

Committed to Building An Organization Committed to Building An Organization

Thought leadership

Recognized for Recognized for

InnovationThought leadership Innovation

Stakeholder TrustConsumer Regard Stakeholder TrustConsumer Regard

Page 9: Case Study

We Are Building A Portfolio To Address A We Are Building A Portfolio To Address A

Beverage Need States Snack Need States

Range Of Beverage And Range Of Beverage And Snack Needs Snack Needs

Hydration Enjoyment

Beverage Need States

Sustenance Enjoyment

Snack Need States

Refresh RefreshHydration Enjoyment Sustenance Enjoyment

TransformationNourishment EnhancementNourishmentIndulgenceHealth IndulgenceHealth

Energy Energy

Page 10: Case Study

Driven By Muscular ConsumerDriven By Muscular Consumer--Preferred BrandsPreferred BrandsDriven By Muscular, ConsumerDriven By Muscular, Consumer--Preferred BrandsPreferred Brands

Page 11: Case Study

Our Two Building BlocksOur Two Building Blocks

1 RELEVANCE

Our Two Building BlocksOur Two Building Blocks

… Resonant with their values, attitudes, lifestyles

How our brands integrate into consumers’ lives…… Resonant with their values, attitudes, lifestyles

… Reflective of their physical and emotional needs, today and tomorrow

… Integrated into their daily rituals

INNOVATION2 INNOVATION

How we craft our portfolio to be…

2

… Aligned with consumers’ beverage and food Need-States

… Appropriate for the Occasions they consume us in

… Cognizant of consumers’ concerns on Value, Health & Affordability

Page 12: Case Study

Our Third Building BlockOur Third Building Block

THINKING OUTSIDE THE BOX!

Our Third Building BlockOur Third Building Block

3 THINKING OUTSIDE THE BOX!3

Page 13: Case Study

To Find A Unique Position In The Consumer’s Mind, To Find A Unique Position In The Consumer’s Mind, To Find A Unique Position In The Consumer s Mind, To Find A Unique Position In The Consumer s Mind, You Must Ignore Conventional LogicYou Must Ignore Conventional Logic

Conventional logic says you must 

find the concept inside the productfind the concept inside the product.

That’s not necessarily true.

Look inside the prospect’s mind…

Th Uncola id i idThe Uncola idea was not inside 

the  

It was inside the cola drinkers head!

Page 14: Case Study

Conventional Logic Says To Successfully Market Your Conventional Logic Says To Successfully Market Your Product, You Have To Integrate It Into Product, You Have To Integrate It Into ExistingExisting RitualsRituals

Conventional Approach

Step A : Identify a Large Food Occasion: “Tea Accompaniment”

Step B : Develop products with high complementarity 

Kurkure flipped the logic

Step 3: Proceed to pay the “Maximizing Conversions” game

It created a whole new Ritual, challenging and subverting existing Tea rituals and codes  ( “Tea+ Sweet biscuit”) and focused entirely around 

romancing its unique product experience

• It created a whole new tea time experience – wicked multi‐sensorial undeniably IndianIt created a whole new tea time experience  wicked, multi‐sensorial, undeniably Indian• It introduced a delightfully idiosyncratic Family that everyone wanted to be a part of!• Tea Times were never the same again!

Page 15: Case Study

Subverting An Orthodoxy Can Reap Juicy DividendSubverting An Orthodoxy Can Reap Juicy Dividend

Orthodoxy

Subverting An Orthodoxy Can Reap Juicy DividendSubverting An Orthodoxy Can Reap Juicy Dividend

xyThe mango experience is one of childhood nostalgia . Its about

playfulness, fun with the family, and the honest-to-goodness taste of ripe, juicy mangoes.

Mango is The Familiar Taste of The King Of Fruits

SliSliceThe mango experience is a highly indulgent one. Its taste,

ll l d f l d th ki it smell, colour and feel seduce the senses making it irresistible to God and man alike.

Mango is so much more than a fruit. Mango is so much more than a fruit. It is pure sensual pleasure.

Page 16: Case Study

When The Going Gets Tough, The Tough ReWhen The Going Gets Tough, The Tough Re--write write g g , gg g , gThe Rules The Rules

Turning Adversity into Advantage with flair & with classic Pepsi Irreverence

Page 17: Case Study

How Do You Stamp Your Ownership Of A How Do You Stamp Your Ownership Of A p pp pPlatform So Huge, That Its A Religion?Platform So Huge, That Its A Religion?

Create The Give Them The hSymbols

i h m hChants

C i k t Th R li i Of

Give Them A Gateway to

Cricket – The Religion Of a Billion

iv h m y oTheir Gods

Page 18: Case Study

How Do You Constantly Refresh & Revitalize This How Do You Constantly Refresh & Revitalize This Association Such That You Own The Platform Association Such That You Own The Platform Association Such That You Own The Platform Association Such That You Own The Platform

Differentially, Powerfully? Differentially, Powerfully?

Cricket isn't what it used to be…

COLD, PERFECT BOWLINGTEXTBOOK MECHANICAL 

UMPIRING

BOWLING AND 

FIELDINGACTIONS

TEXTBOOK TECHNIQUE

WELL

New age cricket is Cricket with PEP!Irreverent, Unorthodox, Fun, CHALLENGING, Inclusive…rewriting  the rule book

WELL BEHAVED,

KNOWLEDGEABLE

AUDIENCESCOLD,

MECHANICAL TEXTBOOK

INFORMAL UMPIRING

INNOVATIVE NEW 

BOWLING  AND FIELDING  

UN ‐ORTHODOX  

SHOTS AUDIENCESUMPIRINGK

TECHNIQUE

TECHNIQUES

PEPSI CELEBRATES THIS DYNAMIC CHANGE IN CRICKET AND YOUTH ATTITUDE

Page 19: Case Study
Page 20: Case Study

GIVE INDIA A NEW LEXICONGIVE INDIA A NEW LEXICON

Page 21: Case Study

Result: Highest TopResult: Highest Top--OfOf--Mind Association With The Mind Association With The Result: Highest TopResult: Highest Top--OfOf--Mind Association With The Mind Association With The

17

Result: Highest TopResult: Highest Top--OfOf--Mind Association With The Mind Association With The World CupWorld Cup

Result: Highest TopResult: Highest Top--OfOf--Mind Association With The Mind Association With The World CupWorld Cup

17CRICKET SURVEY FINDINGS: ICC WORLD CUP

9

56667

R e lia n c eH e ro H o n d aN o k iaA irte lL GV o d a fo n eP e p si

Page 22: Case Study

Our Case Study Issue Today Requires Our Case Study Issue Today Requires YOUYOUYOUYOU

To Think Outside The BoxTo Think Outside The Box

Page 23: Case Study

Case SummaryCase Summary

h d d i i d h d f i ifi l i h

Case SummaryCase Summary

• The Food Industry is poised on the edge of some significant evolutionary changes. Consumer awareness  of the importance of Healthier Lifestyles, and their receptivity to making pro‐health choices has increased significantly.

• Although action is yet to echo intent, and the leading parameter of Health for most consumers is still “Freedom from Disease”; Vitality and Wellness are concepts that will soon start percolating down the socio economic ladderwill soon start percolating down the socio‐economic ladder.

• This awakening cannot happen soon enough, given India’s alarming scorecard on Health and its galloping statistics on lifestyle related diseasesHealth, and its galloping statistics on lifestyle related diseases.

• Two PepsiCo brands  are perfectly in tune with the consumer’s need for Vitality and Wellness Tropicana the World Leader in Juice and Quaker the World’s No 1Wellness ‐ Tropicana, the World Leader in Juice and Quaker, the World s No. 1  branded hot cereal.

• The currently nascent market for these categories will require several important• The currently nascent market for these categories will require several important unlocks at both the consumer, and the category end.

Page 24: Case Study

Understanding The ConsumerUnderstanding The ConsumerUnderstanding The ConsumerUnderstanding The Consumer

Page 25: Case Study

India’s Journey From A Protectionist Past To A Resurgent, India’s Journey From A Protectionist Past To A Resurgent, Consumerist Economy Has Fashioned the Values And Consumerist Economy Has Fashioned the Values And Consumerist Economy Has Fashioned the Values And Consumerist Economy Has Fashioned the Values And

Attitudes of Key Consumer CohortsAttitudes of Key Consumer Cohorts

B Af 1999 1999 1983 1983 1972 1951 1971

Kids ( 6‐12) Millennials ( 13‐28) Young Families ( 29‐39) Boomers ( 40‐60)

Born:  After 1999 1999‐1983 1983‐1972                         1951‐1971

• Globalisation 

• Pride in India

• Globalisation

•Media Penetration

• India in evolution

• Economic Uncertainty to 

• India making its presence felt

Key Influences

• Communication Technologies 

• Diversity

• Economic Boom

• Consumerism, Mobile Telephony

• Steady Economic Growth

Progress • Technology leapfrogging 

• Environment and Conservation

Values & 

Economic Boom

• Experimentation

•Materialism

• Generation of transitioners

• Thrift & Value Orientation, but Propensity to Spend

• Economics of Plenty 

• Competitiveness

•Materialism• Consumerism

• Socio‐centrism

Attitudes • Individualism

• Unabashed Consumerism

but Propensity to Spend

• High achievers•Me‐centrism

• Confidence• Early Adopters 

Page 26: Case Study

For The Purpose For The Purpose Of This CaseOf This Case, , We Shall Focus On Some We Shall Focus On Some pp ,,Key Segments Within These CohortsKey Segments Within These Cohorts

( ) ili ( 29 39 ) ( 0 60 )

24 – 50 years

Millennials ( 13‐28 yrs.) Young Families ( 29‐39 yrs.) Boomers ( 40‐60 yrs.)

24  50 years

Lets take a closer look at themLets take a closer look at them…

Page 27: Case Study

Defined as much by a mindset as by birth year, Defined as much by a mindset as by birth year, MillennialsMillennials are are people who were shaped by demographics parenting styles people who were shaped by demographics parenting styles people who were shaped by demographics, parenting styles, people who were shaped by demographics, parenting styles,

economic conditions and prevailing cultural normseconomic conditions and prevailing cultural norms

The Most Important Influencer For Millenials :  The Internet 

Hunger To Expand HorizonsHunger To Expand Horizons, Fear Of Being Left Behind

Flag Bearers of Optimism, Adventure*Image courtesy‐MTV Youth Study

Page 28: Case Study

Families Are The Anchor Of The Indian SocioFamilies Are The Anchor Of The Indian Socio--Economic Fabric. Economic Fabric. Structures Have Evolved, However Kinship Remains A Key Need..Structures Have Evolved, However Kinship Remains A Key Need..

The Churning Of Tradition: Roles, Food Habits

The Family is still the scorecard, evenThe Family is still the scorecard, even for new age, individualistic moms

The Resource‐ Rich, Time‐Poor Family: need for coping mechanisms

Page 29: Case Study

Boomers Boomers –– A Large, Heterogeneous Group With Differences In A Large, Heterogeneous Group With Differences In “Quality Of Life/Attitudes Towards Life/Physical & Mental “Quality Of Life/Attitudes Towards Life/Physical & Mental Quality Of Life/Attitudes Towards Life/Physical & Mental Quality Of Life/Attitudes Towards Life/Physical & Mental

Abilities To Negotiate The Gains & Losses In Life. Abilities To Negotiate The Gains & Losses In Life. They vary in their attitudes & value systems, but share a workThey vary in their attitudes & value systems, but share a work‐‐horse culture, horse culture, are      are      

selfself‐‐motivatedmotivated, value, value‐‐conscious, pragmatic and family oriented.conscious, pragmatic and family oriented.

Age is Just a Number “Managing Age” v/s “Fighting Age”

Re‐invent, Re‐discover, Rejuvenate 

The “Watch Your Health/Future ” responsibility

Page 30: Case Study

Positive Food Attitudes Develop In MidPositive Food Attitudes Develop In Mid--20s When 20s When Busy Lives Impede An Active LifestyleBusy Lives Impede An Active Lifestyle

20‐24 25‐29 30‐34 35+

First jobbers just beginning to get 

into organized routines 

Health means:

Being on top physically &

Conscious Health choices

Health means:

Being on top physically and

mentally

Family Nutrition tops the 

Health‐agenda

Health means:

Not having any pain or 

Most conscious about individual

health

Health means:

Being on top physically ande g o op p ys a y

mentally

Health routes:

Believe in sports/exercises

mentally

Health routes:

Food takes precedence over

Exercise, Choose nutritious 

disorder

Health routes:

Periodic health checks ups

become important belief in

Being on top physically and

mentally

Health routes:

Calories, Cholesterol a focus, 

for health & fitness and start

looking at lighter/safer

versions of food and drinks

Health barriers:

options, think of calories,

Dieting and Yoga preferred

Health barriers:

Unable to completely avoid

become important, belief in

Alternative medicine grows,

Diet control the preferred option

Health barriers:

Reduce meat, Homeopathy & 

Traditional, check nutritional

Content, walking, diet control

H lth b iHealth barriers:

High consumption of fast

Food, low consciousness of

Nutritional content of food,

Unable to completely avoid

Fast food, feel stressed, fear ill

health will come in the way

Of performance

Difficult to maintain organized

routines, calorie counting a

chore, busy lifestyle

Health triggers:

Health barriers:

Believe health is about luck,

Brands become less important

Health triggers:

Ignore ill‐health/avoid check ups

Health triggers:

WOM, Buy Best known brands

Health triggers:

Keen on having a healthy diet, 

Buy Best known brands

Health triggers:

Health in own hands, home‐

made solutions the best

Health problems, Family 

nutrition

Page 31: Case Study

Health Also Manifests Differently By Gender Health Also Manifests Differently By Gender -- WomenWomenBelieve In Regimen & Advice While Men Need Performance Believe In Regimen & Advice While Men Need Performance Believe In Regimen & Advice While Men Need Performance Believe In Regimen & Advice While Men Need Performance

Benefit Benefit

More likely to69% claim 

More likely to follow a well organized routine for health

healthy physical health, 58% on mental fitness

Believe that busy lifestyles leave little 

space for health

71% claim healthy physical health, 60% on mental fitness

Food the biggest source of health, 

followed byHealth means

Believe in sports/exercise as source of health, followed by health followed by 

alternative medicineHealth means being top of physical and mental demands

Health means not having any pain or disease

followed by health check ups

Health barriers:Worry about family nutrition, Feel more stressed ,but more likely to ignore problems till they go away

Health barriers:Higher consumption of fast Food, ignore health problems, Self‐medicationHealth triggers:

Health triggers:Ask people for advice, use Home‐made remedies

Health triggers:Health problems, diet, indulgence With control,Periodical health check ups

Page 32: Case Study

Food & Beverage Food & Beverage Category DynamicsCategory DynamicsCategory DynamicsCategory Dynamics

Page 33: Case Study

Food Food And And Beverage Trends Continue To Be Beverage Trends Continue To Be Shaped By Fundamental Drivers Shaped By Fundamental Drivers

Health Sensory

Convenience ComfortConvenience Comfort

IndividualismIndividualism

Page 34: Case Study

Two Recurrent Themes In Two Recurrent Themes In Particular, Particular, Are Are Expected To Intensify As The Market EvolvesExpected To Intensify As The Market Evolves

Shift in H&W Attitudes

Health• More proactive 

• Health as a means of transforming life

• Women’s nutrition

• Therapeutic Nutrition

• Convalescence & Slimming Products

Meal Deconstruction

Bl i b d i M l S k

• Convalescence & Slimming Products

• Blurring boundaries: Mealy Snacks 

and Snacky Meals

• Growth of Quasi MealsConvenience

• Food on the go, process simplifiers

• Drinkable Food

34

Outlook: The “Individualism” theme will also grow. An illustrative example is the Indian personal care industry, where products are tailored to age/ gender/ need state‐specific requirements. Such product selection behavior is expected to become far stronger in F&B choices too.

Page 35: Case Study

Regional Cuisine Will Continue Regional Cuisine Will Continue TTo o ggBBe A Big e A Big DDriverriver

The desire to experiment and bed s o e pe e dadventurous.

The desire to hold on to or rediscover ourThe desire to hold on to or rediscover ourregional cuisine.

Th d l A l i f i diThe end result: A melting pot of ingredients,flavors, textures and a possiblereinvention of what is ‘our’ food.

Page 36: Case Study

Categories Investing Behind These Trends Categories Investing Behind These Trends Are Experiencing Strong Momentum Are Experiencing Strong Momentum

36Source: AC Nielsen. Growth  is ‘10/’09

Page 37: Case Study

F&B F&B Brands Brands AAre Leveraging re Leveraging FFunctional unctional g gg gMessaging To Build AdoptionMessaging To Build Adoption

Promise of larger benefit Key dietary ingredients Endorsement by Authority

• Oil, atta, cereal : Heart Care • Packaged Salt: Iodine, low sodium

• Chewing gum : Indian Dental Association

• MFD cereal : Special benefits • Cornflakes: Kelloggs Iron shakti • Juices : Protein foods and Nutrition • MFD, cereal : Special benefits

( women, kids)

• Cornflakes: Kelloggs Iron shakti Ju ces o e oods a d u o

• Biscuits : “Healthier” snack • Chywanprash : Ayurveda • Horlicks Nutrition Academy /

Saffola Heart Health foundation

However, Food Marketing Requires Many More Triggers

Page 38: Case Study

Our Relationship With Food Is Unique Our Relationship With Food Is Unique ––Driven As Much By Our Taste Buds…Driven As Much By Our Taste Buds…

Page 39: Case Study

As It Is By Our Cache Of Childhood MemoriesAs It Is By Our Cache Of Childhood Memories…As It Is By Our Cache Of Childhood Memories…As It Is By Our Cache Of Childhood Memories

Page 40: Case Study

Lets Examine Some Levers Brands Employ To Drive Lets Examine Some Levers Brands Employ To Drive

1 Ingredient I i h

Category Integration into  Rituals

p yp yCategory HabitCategory Habit

2 31 Insights AdjacenciesRituals 2

Occasion StrategicBrand4 5 6Occasion Build

Strategic Partnerships

Brand Semiotics

4 5 6

Page 41: Case Study

Rit li i Th Wh & H Of C tiRit li i Th Wh & H Of C ti1 Ritualizing The When & How Of ConsumptionRitualizing The When & How Of Consumption1

Axe Spray More Get MoreCorona + Lime

Wrigley’s Better to ShareAllen Solly

Friday Dressing

Corona + Lime

Kit Kat Fingers & The Kit Kat Break Oreo Twist..Lick..Dunk

Movies , Popcorn &The Kit Kat Break Popcorn &

PepsiStarbucks –Third Place

Shake the Bottle, Wake the taste Tim Tam SlamHorlicks Epang Opang ChapangAfter Eight Post

Dinner Mints

Page 42: Case Study

Interestingly, Some Rituals Are Born Organically, And Not Interestingly, Some Rituals Are Born Organically, And Not As The Result of A Marketing Effort As The Result of A Marketing Effort –– Gatorade ShowerGatorade Shower

At the end of an important win, American football players show their gratitude d l f l l ti hi ith th h b d ki hi ith b k t fand playful relationship with the coach by dunking him with a bucket of

Gatorade, in a ritual known as the Gatorade shower.

Page 43: Case Study

Apple Unboxing Apple Unboxing –– The fanaticism surrounding the brand, its The fanaticism surrounding the brand, its product range and the beautiful shells they arrive in, led to a product range and the beautiful shells they arrive in, led to a product range and the beautiful shells they arrive in, led to a product range and the beautiful shells they arrive in, led to a

phenomenon called Unboxing phenomenon called Unboxing

Facilitated by sites like YouTube where enthusiasts filmed themselves unveiling their new phone/computer to share online.

Samsung produced an amusing viral spoofing this phenomenon. Check it out at http://bit.ly/samsungunbox

Page 44: Case Study

Some Organically Born Rituals Become Part Of Some Organically Born Rituals Become Part Of g yg yCulture: Culture: Volkswagen Slug BugVolkswagen Slug Bug

A simple game - when you see a Beetle on the road, you're supposed to elbow the person next to p g y , y pp pyou while yelling out, "Slug Bug!" Some kids keep a running tally going to see who can spot the

most. The "no tag-backs" line is added by more seasoned players, meaning, “You Can't Elbow Me If You See the Same One”! Dating back to the 1950’s when the Beetle really got popular in America

See how VW leveraged it in their 2010 Super Bowl commercial http://www.youtube.com/watch?v=7I_pOUueifI

Page 45: Case Study

In estingIn esting The B and With An Ing edient InsightThe B and With An Ing edient Insight2 InvestingInvesting The Brand With An Ingredient InsightThe Brand With An Ingredient Insight2

Pears GlycerineKurkure made with familiar, wholesome

i di t D l /R j

Kurkure Xtreme – Seriously Thoda Zyaada

ingredients- Dal /Rajma

Garnier ShampooTata Salt Iodine +

Iron

Nimbooz - The AsliIndian Refresher

Garnier Shampoo + Oil

Iron

Lays Chaat Street – the taste of India

Leveraging consumer evangelism – tell us

your flavor

HorlicksWomen’s Horlicks – because women’s nutritional

needs are different

Page 46: Case Study

Focusing on Ingredient Efficacy, Gatorade Turned The g g y,Science Of Sweat Into A Cultural Phenomenon

A phenomenon that grew from the practice fields of college football into a true icon of the way we play, watch, and experience sports 

Bed‐rocked in Scientific Integrity & Consumer Education

Page 47: Case Study
Page 48: Case Study

Three Building Blocks Are Guiding the Brand’s FutureThree Building Blocks Are Guiding the Brand s Future

Page 49: Case Study

Ingredient Insights Can Be Leveraged to Unlock Ingredient Insights Can Be Leveraged to Unlock B h E d Of Th V l SB h E d Of Th V l SBoth Ends Of The Value SpectrumBoth Ends Of The Value Spectrum

Here’s how two very different PepsiCo Brands have leveraged Ingredient Insights

Page 50: Case Study

Naked Juice Naked Juice –– A Super Premium Juice communicates its A Super Premium Juice communicates its ppunique pointunique point--ofof--view on quality, taste and love of life…view on quality, taste and love of life…

Page 51: Case Study

Lehar Iron Chusti – An Affordable Snack Aimed At Addressing A Key Health Issue – Iron Deficiency

Towards its commitment to reduce iron deficiency in India, PepsiCo India is concentrating its efforts on a pilot program in two Andhra Pradesh towns, where seven of ten adolescent girls suffer from iron deficiency.in two Andhra Pradesh towns, where seven of  ten adolescent girls suffer from iron deficiency.• Intensive school and community‐led educational program focusing on the girl child. • Education program led by educational film on symptoms, causes and explanation of iron deficiency• Simple behaviour change and nutrition tips to reduce iron deficiency over time. • Lehar Iron Chusti ‐ an extruded snack and a sweet biscuit that are richly fortified with EDTA iron delivering 25Lehar Iron Chusti ‐ an extruded snack and a sweet biscuit that are richly fortified with EDTA iron, delivering 25 %of the recommended dietary allowance (RDA) of iron and 50 % RDA of Vitamin B1, B12 and Folate each. 

• Products made with wholesome local ingredients like soya, peanuts and jaggery• Affordable pricing at only Rs 2

Page 52: Case Study

A Rich Ingredient Insight Combined With An Evocative A Rich Ingredient Insight Combined With An Evocative Cultural Insight, Results In Breakthrough Communication

Lays was faced with category and environment‐related headwinds that were i i hconstraining growth.

The Task: To erase consumer misperceptions, by tapping into consumers’ deep seeded love for this iconic brand. 

“Inside every bag of Lay’s is a moment of happiness that reminds us that the best things in life are simple”g p

Page 53: Case Study

Happiness Is SimpleHappiness Is SimpleHappiness Is SimpleHappiness Is Simple

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Connect Lays To The Community By Communicating A Little Known Fact – Lays Potato Chips Are More Local Little Known Fact – Lays Potato Chips Are More Local

Than “Local” Potato Chip Brands

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Remind Consumers That Happiness is A Simple Pleasure, Made With Simple, All Natural Ingredients

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E l iti C t Adj iE l iti C t Adj iExploiting Category AdjacenciesExploiting Category Adjacencies3

Dosa disappears with

Pepsi& Pop Corn

Oreo Cookies & Milk

Heinz – Goes with everything

Dosa disappears with Kissan jams

y g

Pepsi Makes Food B ttBetter

Tea and MarieChai Time Masti Bole

Toh … Kurkure! Doritos + DipLays + sandwich

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“Leaning Into The Frame” “Leaning Into The Frame” –– Insinuating Your Insinuating Your 4 gg ggBrand Into An Existing OccasionBrand Into An Existing Occasion

4

Transforming Tea TimesTransforming Tea TimesAppropriating “Meetha” Moments Late Night

Snacking

4 pm Hunger Pangs

For When Kids Come Home Hungry

Completing Your Breakfast Nutrition Knorr Soup at

7pmDiwali Gifting

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Here’s How Walkers UK Brought Alive The Idea Here’s How Walkers UK Brought Alive The Idea ggThat Sandwiches Go Great With Walkers Crisps! That Sandwiches Go Great With Walkers Crisps!

Perception:   Consumer Research indicated that British people believe  a sandwich is more exciting with a k f lk ipacket of Walkers crisps. 

Reality:   Less than 1 in 10 people actually do it. 

The Walkers team set out to prove that Walkers crisps make a Sandwich more exciting. p p g… Any Sandwich

How a tiny, sleepy village called Sandwich became the most exciting place in Britain

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British boy band JLS performed at Sandwich Tech

Triple Michelin Star chef Marco Pierre White made free

sandwiches for the town

Popular comedian Al Murray hosted a quiz night

F1 h J B tt F1 champ Jenson Button gave locals a ride in his taxi

Chelsea Midfielder F nk L m d j in d in f

The local pub got a new barmaid for a day – Pamela Anderson!

Frank Lampard joined in for practice at Sandwich FC

The result: Sandwich received GBP 3.2 million of coverage, the films

Watch the whole story at http://www.youtube.com/watch?v=DClOTJyVQzc

ggenerated 1.6 million views online, Walkers sold an extra 1.5 million

packets of crisps

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Brand Semiotics & Sensory SignaturesBrand Semiotics & Sensory Signatures5 Brand Semiotics & Sensory SignaturesBrand Semiotics & Sensory Signatures5

Coffee Source- Integrity, Aroma, Stimulation

St Hi hl S i lStrong, Highly Sensorial Appetite Appeal,

Thirst Stimulation

Cola Craving

Natural, Fruit ProvenanceIndulgence Pleasure-seeking

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Sensory Signatures Bring Alive Each Element Sensory Signatures Bring Alive Each Element y g gy g gOf The Marketing Mix, Including Packaging…Of The Marketing Mix, Including Packaging…

… thereby permitting sophisticated Mood Marketingy p g p g

These smooth & spicy notespartner well with Merlot fora surprising peppery finisha surprising peppery finish

This citrus squeeze and Rosemarybl d l h b fblend compliments the buttery notes ofChardonnay to create a vibrant finish

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Lays Romances Irresistibility And FlavorsLays Romances Irresistibility And FlavorsLays Romances Irresistibility And FlavorsLays Romances Irresistibility And Flavors

The multi‐sensorial experience of fresh, earthy Potatoes & Flavorful 

N t l I di t

The Lays Oasis Moment

Natural Ingredients 

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Slice Brand Semiotics Have Helped It Own Mango Slice Brand Semiotics Have Helped It Own Mango p gp gCodes DifferentiallyCodes Differentially

The logo is cut out from a perfectly ripe &              juicy mango.

In India, mangoes are available & consumed in abundance. Slice gives  the experience of 

abundant, luscious mangoes. 

We wait eagerly for mangoes to ripen so weWe wait eagerly for mangoes to ripen so we can enjoy that ‘first taste’. The first drop of Slice connotes the culmination of this wait.

The irresistibly delicious taste of mangoes allows Indulgence and Guilty Pleasure. Slice 

6

users enjoy ‘’Pure Mango Pleasure’’

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Associations & Strategic PartnershipsAssociations & Strategic Partnerships6 Associations & Strategic PartnershipsAssociations & Strategic Partnerships6

Red Bull Extreme Sports

Lays - CricketPepsi - Cricket

Vodafone - Movies

Mountain Dew Extreme Sports

Vodafone MoviesNike Chalkbot – Lance Armstrong’s

Live Strong FoundationAdidas - Rugby

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Nike And Apple Nike And Apple Created The NIKE Created The NIKE + + Running CommunityRunning Community

http://www.youtube.com/watch?v=nhStKDFGv_s

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Strategic Partnerships: WinStrategic Partnerships: Win--Win Alliances That Win Alliances That g pg pHelp Further A Corporate/ Brand Agenda Help Further A Corporate/ Brand Agenda

PepsiCo ‘s 360 degree Farmer connect program

PepsiCo – Exnora Waste to Wealth Program

Q k TOIQuaker –TOI –Apollo Hospitals “Mission To Make

India Heart Healthy”Quaker – BaristaQuaker Barista Healthy Breakfast

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Time To Meet The Brands Time To Meet The Brands You Are Working OnYou Are Working On

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69

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India’s JuiceIndia’s Juice--Based Industry Is At A Massive Based Industry Is At A Massive 1.82 Billion cases, Predominantly Unpackaged1.82 Billion cases, Predominantly Unpackaged

Indian Juice Based Landscape

Unpackaged (88%) Packaged (12%)

NimbuP i

Coconut W t

Sugarcane Juice

Mango D i k

NimbuP i

1 – 19% F it J i

20 ‐ 100% F i J i

Street Juice* Paani Water Juice Drinks Pani Fruit Juice Fruit JuiceJuice*

27% 51% 5% 6% 76% 7% 13%

% of total

4%

% within packaged* Includes homemade Juice

The Packaged Juice/Juice Drinks Industry today represents just         g / y y p j12% of the opportunity!

Source: PI Industry Construct, Street Juice Quant, CDT ’11 

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Packaged Juices Are Segmented By Packaged Juices Are Segmented By Juice Content and PricingJuice Content and Pricing

Others

100% Juice(Rs 80‐100)

/4.2mm c/s

20 – 79% F it J iFruit Juice Beverage(Rs 70‐80)

19 2mm c/s19.2mm c/s

0 – 19% JuiceDrinks

(Rs 50 69)(Rs 50 ‐ 69)

16.4 mm c/s

Mango Drink(Rs 50 ‐ 55)

145 mm c/s

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Though Small In Volume, Juices Are Though Small In Volume, Juices Are Growing At 32%Growing At 32%

l $

gg

Value $ MM US

In Value Terms, Category is at 1.5X Instant Coffee and 0.8X Noodles

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However, Category Penetration and However, Category Penetration and Trials Still LowTrials Still Low

72 70

52

6866

6667

40

49 47

4644

26

2025

32

20

33 7

1

6

3 40

31 3 40

Colas MBD Lemon Lime Clear Orange Pkgd. Nimbu Pani Pkgd Juice

Geographical footprint skewed to  North ( 74%) followed by West ( 14%). South and East are at roughly 6% each 

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100% Juice Is Only 16% of Category Mix, But Is Driving 100% Juice Is Only 16% of Category Mix, But Is Driving Category Growth. Tropicana Enjoys Share DominanceCategory Growth. Tropicana Enjoys Share Dominance

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The Rest Of The Range ( < 100%) Constitutes The Rest Of The Range ( < 100%) Constitutes The Bulk At 84%The Bulk At 84%

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Juice Category HomeJuice Category Home--TruthsTruths

Fast Growing, Cluttered Category Witnessing High Activity Across SegmentsAcross Segments

Growing Health & Wellness Trends Are Proving Tailwind For Future Growth

Affordability and Relevance are Key Barriers. So Are Taste And Perceived Freshness

Future Growth

Perceived Freshness

Key Benefits are Nutrition, Health, Vitality and Taste

Consumer Awareness and Understanding of Juice Propositions /Benefits/Juice Content Very Fuzzyy y

Consumer Education and Product Differentiation Will Be Key To Unlocking Growthg

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In ‘08, Tropicana Embarked On A Well In ‘08, Tropicana Embarked On A Well Considered Strategy To Drive Greater Relevance Considered Strategy To Drive Greater Relevance

Phase 3Phase 2

Gi h d k h d

Phase 1

Celebrate the Product Give the Brand a Relevance Anchor

• Anchor the brand in the most

Make the Brand Integral to Breakfast

• Give the Brand a hook into• Build Consumer Confidence Anchor the brand in the most relevant Occasion

• Tropicana 100% gives you a healthy start

Give the Brand a hook into consumers’ lives

• Tropicana understands  the trade‐offs you make

Build Consumer Confidence & Education

• Tropicana 100% is 100% Juice

• Build Reason to Believe • Inherent Nutrients and 

Goodness

• Build Reason to Believe • Rushed Breakfast leaves 

nutrition gaps

• Build Reason to Believe • Communicate  “No 

added color, sugar, • Top up your breakfast 

with 100%• Combat your hectic 

lifestyle with Tropicana 100%

preservatives”

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C l b t Phase 1

Celebrate The

Product

Lead with the 100% range:• Communicate Superior  

Product Credentials with strong benefit messaging:

• 100% Juice• No Sugar• No ColorNo Color • No Preservatives

Rest of Range To Drive Flavor Experimentation, Taste & Value 

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Phase 1: Single Minded focus on Phase 1: Single Minded focus on establishing the Core 100% propositionestablishing the Core 100% proposition

.

Desired Consumer Response: If its not 100%, it isn’t good enough

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Phase 2: Identifying A Relevant Consumer Phase 2: Identifying A Relevant Consumer Insight To Drive Consumption Relevance Insight To Drive Consumption Relevance

Phase 2

Differentiate The Brand –The Brand –Arm It with R l a Relevance Anchor

“It is now well proven that breakfast is the

most important meal of the day.

Unfortunately, it is also the one meal that is

the most compromised for me due to my

h d i h d l ”rushed morning schedule”

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How Do You Unlock A Highly Ritualized Occasion How Do You Unlock A Highly Ritualized Occasion Like Breakfast? Like Breakfast?

Key Challenges

• Breakfast is a highly ritualized occasion• Breakfast is a highly ritualized occasion

• Food & Beverage habits well established

• Key Needs: Nourishment Day Long• Key Needs: Nourishment, Day Long 

Vitality, Energy, And Taste

• Juice Not part of the Indian BreakfastJuice Not part of the Indian Breakfast 

Culture

Strong Functional Delivery Critical• Stake Claim to Nutritional High ground• Stake Claim to Nutritional High ground• “Tropicana covers up the nutrition gaps in 

your breakfast”

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Phase 2: Anchoring The Brand In The Breakfast Phase 2: Anchoring The Brand In The Breakfast Occasion to Drive RelevanceOccasion to Drive Relevance

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Customized Breakfast Customized Breakfast Promotions Executed For Promotions Executed For Priority Customers To Drive PenetrationPriority Customers To Drive Penetration

83

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Disruptive Retail Merchandising To Drive Impact Disruptive Retail Merchandising To Drive Impact

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Phase 3 Phase 3 –– Intensify The Strategy…Make The Intensify The Strategy…Make The Brand An Integral Part of Breakfast Brand An Integral Part of Breakfast

Phase 3

Deepen the Brand’s Role – Give it a Role – Give it a

Talking Point in the C ’ Lif Consumer’s Life

.

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Phase 3: An Empathetic Tone Of Voice…Building An Phase 3: An Empathetic Tone Of Voice…Building An Integral Role For Tropicana In Consumer’s Lives Integral Role For Tropicana In Consumer’s Lives

86

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Quaker Is A $2.8B Global Oats BusinessQuaker Is A $2.8B Global Oats Business

#1 global branded hot cereal Primarily a hot cereal businessBars/ Other 4%

$1.7

$0 9 $RTE cereals

14%

Bars/Biscuits9%

Other  4%

Q k B&G

$0.9

Wh b

$0.8

CPW

$0.6 Hotcereals73%

14%

Present in 38 countriesSkewed to 4 markets

Quaker B&G Whtbx CPW

Skewed to 4 markets

UK 4%

Other 14%

US61%Canada

16%

Mexico 5%UK 4%

Source:  Euromonitor; internal financials

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Launched in India In 2006, Quaker Occupies Launched in India In 2006, Quaker Occupies Dominant Share Of The Oats SegmentDominant Share Of The Oats Segment

• Launched in the South Zone, where Oats consumption is a well developed habit –category penetration at 30%category penetration at 30%

• Quaker enjoys dominant Share of Market and Strong Consumer KPIsand Strong Consumer KPIs

• Steady growth in Key Consumer Metrics

Top Of Mind 31 +16

2011             Change v/s ‘10

Ever Eaten 62 + 3Controls Cholesterol 95 +17

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India Has A Large Breakfast Opportunity, India Has A Large Breakfast Opportunity, Mostly UnbrandedMostly Unbranded

# Last 4 Weeks HH Penetration

Muesli910MT Traditional foods are 12%

Oats 8000MT 

at the heart of the Indian breakfast habit

Cornflakes13200MT

Branded Breakfast Market < 50,000 Tons.

Poha Idli Paratha Daliya

98%

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The Breakfast Cereal Category Is Witnessing The Breakfast Cereal Category Is Witnessing High Decibel ActivityHigh Decibel Activity

Key Consumer Trends Have Converged to Grow The Branded Breakfast Market 

Health Concerns

Stressed Lifestyles

Quest For Convenience

The Competitive Landscape Is Strong & Expansive

Saffola

Building Off Heart  Leveraging Breakfast E i C d i l

Building Health C d i lHealth credentials Expertise Credentials Credentials

Page 93: Case Study

Oats Category HomeOats Category Home--TruthsTruths

Large Breakfast Opportunity, But Predominantly Unbranded ( > 95%)

Branded Breakfast Market Small ( 1000 Crs), But Fast Growing ( 30%). Oats Growth 46%, Breakfast Cereal 30%

Growing Health & Wellness Trends And The Convenience Quest Ensure A Strong Growth Outlook

South Contributes Over 70% Of Oats Volume, Followed By West. Low overall Relevance for Oats outside of South

Key Barriers Are Low Awareness & Low Relevance. Consumer push back on Oats Taste &Texture also presents a barrierpush back on Oats Taste &Texture also presents a barrier

Consumer Education and Product Differentiation Will Be Key To Unlocking Growth

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Quaker Has Leveraged The “Heart Health” Quaker Has Leveraged The “Heart Health” Promise To Drive Relevance With The ConsumerPromise To Drive Relevance With The Consumer

2007Nutritious Breakfast that helps reduce cholesterol

2008

Heart age more than your age

2009‐10

reduce cholesterol

“I suddenly discovered my cholesterol problem…”

Strongly anchored in the ingredient promise that drives the  efficacy of Oats as a Health food.

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A Powerful Consumer Education Campaign Has A Powerful Consumer Education Campaign Has Formed The Core Of The Communication StrategyFormed The Core Of The Communication Strategy

Page 96: Case Study

Quaker’s Thought Quaker’s Thought LLeadership In Heart Health Has eadership In Heart Health Has Paid Rich DividendPaid Rich Dividend

Delivered Great ResultsHigh ground on Heart Health

The First Source Of Heart Health

The Intent

At 18% of the Breakfast cereal market and over 50% share of the

Breakfast, Leader Reduce cholestrol, Behavior change

market and over 50% share of the Oats Segment, Quaker Oats today enjoys supremacy on both business metrics and on consumer regard

The Idea

Oats, Natural, Expertmetrics and on consumer regard scores. 

Mobilize India to adopt Heart Health  Over 300,000 have joined the MissionDriving Relevance  

in SouthAI Mission

96

Page 97: Case Study

Deepening Oats Relevance For The Consumer Deepening Oats Relevance For The Consumer Continues To Be A Critical Success Factor Continues To Be A Critical Success Factor

Consumer Truths Brand TruthsCategory Truths

• Busy lifestyles, lack of time, 

acceptance of packaged food, & 

rising household incomes are all

• The Branded breakfast category 

is registering strong growth.

N B d l h b i

• Quaker’s Heart Health 

proposition has resonated with 

Consumersrising household incomes are all 

creating a groundswell for 

Healthier lifestyle choices.

• New Brand launches are being 

built on the propositions of 

increased  convenience or 

Consumers.

• However, the triggers to Trial 

remain latent awareness, heart 

• However, despite Health becoming 

an increasingly important factor in 

our food choices, Taste remains of 

Nutrition or both.

• Outside of the South zone, Oats 

penetration at a National level

ailments and medicinal advocacy

• The Brand runs the risk of being 

perceived in a problem‐solution,

paramount importance.

• Health is still decoded by the 

penetration at a National level 

remains  very low at only 3%

perceived in a problem‐solution 

context, and hence being 

regarded as 

consumer as freedom from 

disease, rather than overall 

Vitality.

medicinal/therapeutic.

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Having Established Product Efficacy Credentials, Quaker Is Having Established Product Efficacy Credentials, Quaker Is Now Focusing On Enhancing The Relevance Of Heart HealthNow Focusing On Enhancing The Relevance Of Heart Health

Focus on the “So What” of Heart Health

TG 35 yr old seemingly fit city lifer

The pressures of current daily life prevent f i i ime from investing in my tomorrow. Insight

Takes care of your heart (today) so you can realize your heart’s 

desires (tomorrow)Proposition

desires (tomorrow)

From “ What it Does” To “ Why That’s Important”

Page 99: Case Study

Evolving Brand Tonality From ProblemEvolving Brand Tonality From Problem--Solution To Solution To Proactive, From Instructional to EmpatheticProactive, From Instructional to Empathetic

Q k B fi ( jEducation• Quaker Benefits (not just 

for the sick & aged)• Proprietary Ownership of 

Heart Health (BETA GLUCAN story)GLUCAN story)

Empathy for 35+ TG

• A physical milestone: You notice subtle changes in your health

• An emotional milestone: Greater urgency to achieve your dreams

Page 100: Case Study

Extending Oats Relevance Will Also Be About Extending Oats Relevance Will Also Be About Making Oats Play A Larger Role In People’s LivesMaking Oats Play A Larger Role In People’s Lives

New User Segments Product Innovation

• Mother Brand Benefit: Oats reduce cholesterol and keep you heart‐ healthy

• Quaker Oats Cookies:  A Tasty and Healthy Oatilicious snack to fulfill those yin‐between‐meal hunger pangs  

Challenge: How do you vivify the benefits of consuming Oats?g

Insight: Fit cops are a rarity in India

Initiative: A 30 day Quaker program in partnership y Q p g p pwith doctors, nutritionists and physical trainers at major police stations in Chennai

Page 101: Case Study

Understanding BreakfastUnderstanding Breakfast

Page 102: Case Study

A Good Breakfast Marks The Start Of A Good Day!A Good Breakfast Marks The Start Of A Good Day!A Good Breakfast Marks The Start Of A Good Day!A Good Breakfast Marks The Start Of A Good Day!

A comfort zone

Ritualistic

Positive start

Fuel for the dayFuel for the day

Page 103: Case Study

Entry Entry Barriers Are Least For Breakfast Barriers Are Least For Breakfast , , They They Get Tougher As We Move Closer To The Core Get Tougher As We Move Closer To The Core

Entry barriers – least; High

Fi d Sit d

Quasi mealsleast; High

experimentation, adoption and acceptance

Cultural, Ethnic

Fixed, Sit down,Home cooked mealsBreakfast

for some

Eg – Biscuits, Modern snacks/

,Foods;

Main meals : Lunch

Morning tea

Small treatsCelebrations

Snacking

Toughest to enter but once there, its

Lunch for HWWeekend family Lunch

FestivalsEntry barriers – medium

Eg; Breakfast

most deep rooted

Weekend family LunchBreakfast for many

g;cereals, eggs and Bread, Tropicana

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The Notion Of Breakfast Is Evolving The Notion Of Breakfast Is Evolving The Notion Of Breakfast Is Evolving The Notion Of Breakfast Is Evolving

From To

SPIRITUAL I have given you my best. Now go out and seek the world. “Shubh Aarambh” . Focus is on Taste

Health is a way of life and everything we do has its impact. Taste still hygiene, but Health Important and

SOCIO‐

Aarambh  . Focus is on Taste hygiene, but Health Important and making in‐roads

Eat Like A King: Belly Fill Eat Like A King, but keep it healthyCULTURAL

PSYCHOLOGICAL

Eat Like  A King: Belly Fill Eat Like  A King, but keep it healthy

Sending the family off with full h d h f i

A happy, light and satisfied stomach h i d i illPSYCHOLOGICAL stomachs and happy faces is a great 

feeling for the homemakerthat gives energy and stamina till the next meal

EMOTIONALCare given to my family. My personal effort to get them going the healthy and happy way

I really care, that’s why I give you the best and healthiest breakfast… But convenience is not a sin anymore.

First meal of the day; the right start for a right dayRATIONAL

Page 105: Case Study

Within Within The Household, A Varied Breakfast Is Becoming The Household, A Varied Breakfast Is Becoming CommonCommon, , Given Individual Choices , Health ConcernsGiven Individual Choices , Health Concerns; ;

HOMEMAKER HUSBAND ELDERS

CommonCommon, , Given Individual Choices , Health ConcernsGiven Individual Choices , Health Concerns; ; Everyone Seeks NourishmentEveryone Seeks Nourishment

Breakfast has to be hot healthy &

Make it hot, tasty & healthy l h h

Familiar/routine healthy,  hot, healthy & appetizing. Everyone must feel happy, content in the stomach charged &

Want to leave home happy & energized. Not fussy about what I eat  as long it is fresh & filling

Nourishing & smaller meals. More traditional in their choice & less experimentative

stomach, charged & energized overall

TEENS YOUNG ADULTS

S thi th t i i k t

YOUNG CHILD

Modern in their choice &

TEENS YOUNG ADULTS

Something that is quick to serve, treaty without any rituals. Prefer one food meal rather than a medley. S ll & N l b t

Needs to be light & healthy. Must provide energy & nourishment without feeling stuffed & lazy. 

Modern in their choice & wanting high energy but low calories foods.  Not averse to traditional foods as long as they cane be had inSmall & Non elaborate 

meals

g y as they cane be had in newer, scientific formats

Page 106: Case Study

Breakfast Home TruthsBreakfast Home Truths

From a Food & Beverage Need‐state standpoint Breakfast time

Breakfast Home TruthsBreakfast Home Truths

From a Food & Beverage Need‐state standpoint, Breakfast time  over‐indexes sharply on healthier need‐states # 1

# 2 Breakfast considered a very important meal ( 87%)

# 3 Breakfast moving from “Relaxed Family Time” to “Rushed Me” Time

Of Sec A/B population, 26% are health conscious. Are seeking Health, Convenience, with a  large focus on “Naturalness”, 

“Energizing Ability”# 4

Low presence ( 4%) of a “healthy beverage” among Adults at

“Energizing Ability” # 4

Low presence ( 4%)  of a  healthy beverage   among Adults at breakfast. 

Sources : 6 W’s, Breakfast U&A, 

# 5

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You Dream It..You Dream It..We’ll Build And Grow ItWe’ll Build And Grow ItWe ll Build And Grow ItWe ll Build And Grow It

Page 108: Case Study

Your ChallengeYour ChallengeYour ChallengeYour Challenge

ii f lf l h illh illDesign Design a a powerful powerful strategy that will strategy that will help PepsiCo help PepsiCo transform breakfast for transform breakfast for

di idi iIndian consumers, creating strong Indian consumers, creating strong loyalty in a currently uncontested spaceloyalty in a currently uncontested space.

Page 109: Case Study

The DeliverableThe Deliverable

You must:

1. Deconstruct the Breakfast opportunity ‐ identify a gap/leverage point…

2 Id tif d ti l t t i i ht th t t i l t t iti l f ti l2. Identify and articulate a strong insight that triangulates nutritional x functional x 

emotional benefits…

3. Design a product/products that has the potential to create a transformative 

experience/build habitexperience/build habit

4. Formulate a relevant, powerful positioning idea for your product/products

5. Design a convenient, innovative pack format to deliver your idea to consumers

6. Tell us how you will advantage your proposition through partnerships and alliances     y g y p p g p p

that go beyond products to services/experiences

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Execution FormatExecution FormatExecution FormatExecution Format

• Your idea must encompass all 6 deliverables detailed in the previous slide.

• You are free to choose either of the two Trademarks (Tropicana and Quaker) to work 

with or design product solutions against both.with, or design product solutions against both.

• While designing your Product Solutions, respect the guardrails that each Brand Team has 

spelt out ( refer Appendix A). There are no guardrails for the other 5 deliverables your 

team is working on. 

• Presenting an Integrated Breakfast Program idea with both Trademarks will carry bonus 

points as this mirrors the corporate objective

Your submission should follow the following format:

• An executive summary that precedes your presentation

points, as this mirrors the corporate objective. 

An executive summary that precedes your presentation 

• Stay within 40 slides or 5000 words  ( MS PowerPoint and Word respectively)     

Page 111: Case Study

What We Are looking ForWhat We Are looking ForWhat We Are looking ForWhat We Are looking For

Be Brave – Think Outside The Box

Be Insightful– Think Consumer Out, Not Brand In

Be Incisive– Foresight, not Fact

Paint The Big Picture– Boldness of Vision

Sweat the Details – Bring Your Idea AliveSweat the Details – Bring Your Idea Alive

Page 112: Case Study

Appendix A Appendix A Product Innovation GuardrailsProduct Innovation GuardrailsAppendix A Appendix A –– Product Innovation GuardrailsProduct Innovation Guardrails

Nutritional Goal  To Use the Goodness of Whole Grains to Deliver A 

Naturally Perfect Start 

Nutritional Goal“Revitalizing power of Fruit for Breakfast 

Nutrition”

Guardrails on Quaker portfolio

Genuine nutrition  Only perceived

Guardrails on TropicanaRich connection with Nature: 20‐100% Juice

Preferably No added sugar. y p

Excessive salt/sugarNatural ingredients 

Energy & Special d l tf

No Preservatives

Should offer real fruit Nutrition and can extend to Any inclusions like Fibre or Pulp needs platforms are 

both priority to Any inclusions like Fibre or Pulp

Any Vegetable Plus Fruit combinations

Could evaluate a product that “converges” the benefit of Fruit juice & Grain only. 

Page 113: Case Study

Wi h th Wi h th Wish you the Wish you the very best!very best!