Buy or Build: Finding Great Talent

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  • Buy or Build:

    Finding Great Talent

  • Learning & DevelopmentLearning & Development

    Talent ManagementTalent Management

    Leadership DevelopmentLeadership Development

    Talent AcquisitionTalent Acquisition

    Workforce Management

    RESEARCH PRACTICES

    2015 Brandon Hall Group, Inc. 2

  • Now entering its 21st year, the Brandon Hall Group HCM Excellence Awards Program is

    the most prestigious awards program in the industry. Often times called the Academy

    Awards by Learning, Talent and Business Executives,

    the program was one of the first of its kind in the learning industry.

    The awards program attracts entrants from leading organizations around the world

    with entries in each of the following areas:

    For more information about the categories, judging criteria and how to apply,

    please visit our website: http://go.brandonhall.com/Excellence_Awards_Home

    You can also contact us at: awards@brandonhall.com

    or call Rachel Cooke at (954) 732-9076

    Excellence in Technology Awards Opening: June 2, 2015

    2015 Brandon Hall Group, Inc. 3

  • Type in your question hereHave questions after the session?

    Email: success@brandonhall.comWebsite: www.brandonhall.com

    Phone: (561) 306-3576

    PRESENTATION IS BEING RECORDED

    PLAYBACK AND SLIDES WILL BE SENT OUT AFTER THE WEBINAR

    PRESENTATION IS BEING RECORDED

    PLAYBACK AND SLIDES WILL BE SENT OUT AFTER THE WEBINAR

    How to Ask Questions and Make

    Comments

    Were social!

    @BrandonHallGrp

    2015 Brandon Hall Group, Inc. 4

  • Webinar Series:

    Unleashing your HCM Potential

    April 28, 2015 Buy or Build: Finding Great Talent

    June 23, 2015 Develop, Engage and Retain Your Top Talent

    September 29, 2015 Analytics for the C-Suite and Every Day

    November 10, 2015 Today's HR: Modern to the Core

    2015 Brandon Hall Group, Inc. 5

  • Our Speaker

    Mollie Lombardi

    VP and Principal Analyst, Workforce Management

    Brandon Hall Group

    @mollielombardi

    2015 Brandon Hall Group, Inc. 6

  • Our Agenda

    One Question,

    Two Answers

    Defining

    Success

    Data Driven

    Decisions

    2015 Brandon Hall Group, Inc. 7

  • One Question, Two Answers

    2015 Brandon Hall Group, Inc. 8

  • Where Does Talent Come From?

    2015 Brandon Hall Group, Inc. 9

  • 2015 Brandon Hall Group, Inc. 10

  • Questions to Consider

    Strategic importance

    Size

    Standing

    Speed

    Spending

    2015 Brandon Hall Group, Inc. 11

  • Buy

    Source: Brandon Hall Group, Talent Acquisition Framework 2015

    54% of respondents rate their talent

    acquisition efforts only moderately effective

    2015 Brandon Hall Group, Inc. 12

  • Talent Acquisition Activities Rated a

    Priority

    Source: Brandon Hall Group, HCM Outlook 2015

    82%79% 78%

    69%

    0%

    25%

    50%

    75%

    100%

    Improving quality

    of hire

    Attracting more

    talent

    Strengthening

    employer brand

    Improving

    candidate

    experience

    2015 Brandon Hall Group, Inc. 13

  • Improve Quality of Hire

    Source: Brandon Hall Group, Talent Assessments Study 2014

    4.2%

    -1.0%

    3.2% 3.2%

    -2%

    -1%

    0%

    1%

    2%

    3%

    4%

    5%

    Improvement in quality of hire Change in voluntary turnover

    Using pre-hire assessments Not using assessments

    2015 Brandon Hall Group, Inc. 14

  • Attract More Talent

    Goals for Social Talent Acquisition

    60%

    42% 40%

    0%

    25%

    50%

    75%

    Attracting more talent Gaining exposure for

    open jobs

    Strengthening employer

    brand

    Source: Brandon Hall Group, Social Talent Acquisition 2014

    2015 Brandon Hall Group, Inc. 15

  • Strengthen Employer Brand

    30% of organizations that prioritize employer brand rated their overall talent acquisition efforts as highly effective (versus 12% of those that dont).

    45% of organizations that prioritize employer brand have at least a high-level talent acquisition strategy in place (versus 24% of those that dont).

    30% of organizations that prioritize employer brand saw increases in employee engagement (versus 22% of those that dont).

    Source: Brandon Hall Group, Talent Acquisition 2014

    2015 Brandon Hall Group, Inc. 16

  • Improve Candidate Experience

    50%

    23%

    17%

    10%

    0%

    20%

    40%

    60%

    Candidate

    experience isn't

    measured

    Candidates who

    complete the

    application are

    polled

    Only new hires are

    polled

    Candidates are

    polled after initial

    screening

    Source: Brandon Hall Group, Talent Acquisition 2014

    2015 Brandon Hall Group, Inc. 17

  • Employee Value Proposition

    2015 Brandon Hall Group, Inc. 18

  • Build

    87% of respondents cite learning &

    development as a critical business priority

    Source: Brandon Hall Group, HCM Outlook 2015

    2015 Brandon Hall Group, Inc. 19

  • The Leadership Gaps Are Real

    Source: Brandon Hall Group, Leadership Development 2015 EARLY FINDINGS

    Less than 10%

    25%

    10% to 24%

    19%

    25% to 50%

    15%

    More than 50%

    30%

    Dont know

    11%

    Critical positions with at least one ready & willing successor

    2015 Brandon Hall Group, Inc. 20

  • Development Approaches Rated Most

    Effective

    Experiential/on-the-job training

    Classroom training

    Coaching

    Participation in Cross Functional Teams

    Source: Brandon Hall Group, Leadership Development 2015 EARLY FINDINGS

    2015 Brandon Hall Group, Inc. 21

  • Experiential/OTJ

    Formalized

    Support Collaboration

    25% of organizations cite improving

    communication and knowledge sharing as a top

    priority

    Provide Stretch Opportunities

    And Support with clear goals

    Establish a clear process

    Great experiences dont just happen

    2015 Brandon Hall Group, Inc. 22

  • Classroom Training

    Still King

    Source: Brandon Hall Group, Learning and Development Study 2014

    Learning Methodologies

    2015 Brandon Hall Group, Inc. 23

  • Coaching

    Upskill Your Leaders

    49%

    36%33%

    0%

    20%

    40%

    60%

    Managers reward and

    recognize exemplary

    behavior and

    performance

    Managers provide

    regular, timely, and

    informal feedback

    Managers are highly

    skilled performance

    coaches

    Source: Brandon Hall Group, Talent Management Study 2014

    2015 Brandon Hall Group, Inc. 24

  • Cross-Functional Teams

    Supported with Technology

    72%

    60%63%

    58%

    40%

    47%

    0%

    20%

    40%

    60%

    80%

    Revenue increase in last

    fiscal year

    Key performance

    indicators are on track

    Engagement scores have

    maintained or improved

    Using social collaboration tools No social collaboration tools

    Source: Brandon Hall Group, Learning and Development 2014

    2015 Brandon Hall Group, Inc. 25

  • Defining Success

    2015 Brandon Hall Group, Inc. 26

  • Defining Success

    Organizations experiencing the greatest

    reduction in turnover were 54% more likely to

    have defined success profiles for all roles

    within the organization

    2015 Brandon Hall Group, Inc. 27

  • 2015 Brandon Hall Group, Inc. 28

  • Whats Right?

    2015 Brandon Hall Group, Inc. 29

  • A Language for Talent

    2015 Brandon Hall Group, Inc. 30

  • Defining Success Leads to More of It

    44%

    60%

    50%

    0%

    25%

    50%

    75%

    We have defined success profiles for all roles within the organization

    All Respondents

    Above Average Reduction in Turnover

    Above Average Revenue Increase

    Source: Brandon Hall Group, Talent Assessments Study 2014

    2015 Brandon Hall Group, Inc. 31

  • Data Driven Decisions

    2015 Brandon Hall Group, Inc. 32

  • Its All Connected

    2015 Brandon Hall Group, Inc. 33

  • Impact of Workforce and Business

    Planning Integration

    Source: Brandon Hall Group, Workforce Management 2014

    5.0%

    2.5%

    3.1%

    1.1%

    0%

    2%

    4%

    6%

    Change in revenue Change in customer satisfaction

    Strong workforce and business planning integration Poor or no integration

    2015 Brandon Hall Group, Inc. 34

  • Assessments

    Organizational buy in for assessments continues to rise, but there is a growing focus on giving something back to the candidate or employee whats in it for them?

    This is part of a larger trend of employee empowerment through technology surfacing data and insights, allowing them to influence their schedules, their development, their career path and more

    2015 Brandon Hall Group, Inc. 35

  • The Value of Strategic Alignment

    3.0%

    1.3%

    2.1%

    2.9%

    -1.1%

    4.4%4.8%

    5.8%

    -2%

    -1%

    0%

    1%

    2%

    3%

    4%

    5%

    6%

    7%

    Change in

    voluntary turnover

    Improvement in

    customer retention

    Improvement in

    quality of hire

    Increase in

    revenue

    HR and Business Do Not Collaborate on Assessment Strategy