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Barbara Sims [email protected] National Implementation Research Network Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill Building Capacity to Improve Outcomes Building Capacity Institute Charlotte NC May 3, 2016

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Page 1: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

Barbara Sims

[email protected]

National Implementation Research Network Frank Porter Graham Child Development Institute

University of North Carolina at Chapel Hill

Building Capacity to Improve Outcomes Building

Capacity

Institute

Charlotte NC

May 3, 2016

Page 2: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

The Opportunity

Page 3: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

What’s the Way Forward?

Page 4: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

Socially

Significant

Outcomes

Effective

Interventions

Effective

Implementation

Enabling

Contexts

Formula for Success

Page 5: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

WHY

Socially

Significant

Outcomes

WHAT

Effective

Interventions

HOW & WHO

Effective

Implementation

WHERE

Enabling

Contexts

Formula for Success

Page 6: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

Systems Alignment for Outcomes

Student

School

District/Local VR

Regional Program/Community

State Policymakers

Federal Policymakers

Page 7: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes
Page 8: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

What Does It Take?

It Takes Time

It Takes Teams

It Takes Supports

It Takes Communication

Page 9: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

Implementation Stages

Exploration Installation Initial

Implementation

Full Implementation

2-4 Years

• Assess needs

• Examine fit and

feasibility

• Form Team

• Develop

communication

protocols

• Identify

infrastructure

elements

• Acquire

Resources

• Assess gaps

• Initiate feedback

loops

• Develop

infrastructure to

support practice

& organizational

change

• Initiate new

practices

• Use data for

continuous

improvement

• Strengthen

infrastructure to

support practice

& organizational

change

• Use

improvement

cycles

• Assess fidelity

and outcomes

• Maintain skillful

practice

• Produce more

efficient and

effective

infrastructure

Page 10: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

What Does It Take?

It Takes Time

It Takes Teams

It Takes Supports

It Takes Communication

Page 11: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

Making It Happen

Letting “it” happen

Helping “it” happen

Making “it” happen

Based on Hall & Hord (1987); Greenhalgh, Robert, MacFarlane, Bate, & Kyriakidou (2004); Fixsen, Blase, Duda, Naoom, & Van Dyke (2010)

Implementation Teams

PrProgram occurs without

direction or intervention

Page 12: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

Making It Happen

Letting “it” happen

Helping “it” happen

Making “it” happen

Based on Hall & Hord (1987); Greenhalgh, Robert, MacFarlane, Bate, & Kyriakidou (2004); Fixsen, Blase, Duda, Naoom, & Van Dyke (2010)

Implementation Teams

Interested schools or employers

figure it out on their own

Page 13: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

Making It Happen

Letting “it” happen

Helping “it” happen

Making “it” happen

Based on Hall & Hord (1987); Greenhalgh, Robert, MacFarlane, Bate, & Kyriakidou (2004); Fixsen, Blase, Duda, Naoom, & Van Dyke (2010)

Implementation Teams

• Active use of strategies to support the adoption of

the program or practice

• Active installation of supports for implementation

of the program or practice

• Implementation teams are accountable for change

and progress

Page 14: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

Implementation Team No Implementation

Team

80%

3 Years

14%

17

Years

To “Making it Happen” From “Letting it Happen”

Sources: Fixsen, Blase, Timbers, & Wolf, 2001 Balas & Boren, 2000 Green & Seifert, 2005 Saldana & Chamberlain, 2012

Improvement in Intervention Outcomes

Page 15: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

Implementation Teams

Implementation Teams provide an accountable and sustainable structure to move a practice through stages of implementation with fidelity.

Page 16: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

Implementation Teams

Ensuring Support

Engaging the Community

Creating enabling context

Effective Practices

Implementation Infrastructure

Improvement Cycles

System Change

Page 17: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

Linked Implementation Teams

Student

School

District/Local VR

Regional Program/Community

State Policymakers

Federal Policymakers

Page 18: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

What Does It Take?

It Takes Time

It Takes Teams

It Takes Supports

It Takes Communication

Page 19: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

Example

Student

School

District/Local VR

Regional Program/Community

State Policymakers

Federal Policymakers

Page 20: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

What does Janet need to support

her work?

Page 21: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

Competency Supports

Organizational Supports

Leadership Supports

Page 22: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

]

Competency Supports

Selection Training

Coaching Fidelity Assessment

Page 23: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

]

Organizational Supports

Decision Support Data System Facilitative Administration Systems Intervention

Page 24: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

Implementation Drivers

© Fixsen & Blase, 2008

Leadership

Improved Outcomes

Help to develop,

improve, and

sustain educators’

competence and

confidence to

implement

effective

innovations

Consistent and Competent Use of

Educational Innovations

Help ensure

sustainability and

improvement at

the organization

and system

levels

Help guide leaders to use the right leadership strategies for the situation

Integrated &

Compensatory

Page 25: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

What Does It Take?

It Takes Time

It Takes Teams

It Takes Supports

It Takes Communication

Page 26: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

Who Should Be Communicating?

Your team

Vertical team connections

Horizontal team connections

Page 27: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

27

Team

Team

Team

Team

Team Team

Page 28: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

How Often Should You Communicate?

Regularly scheduled

Formal Process

Dedicated appointment

Opportunities to make changes

Quarterly

Monthly

Weekly

Page 29: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

What Should We Talk About?

What’s working?

What’s not working?

What’s getting in our way?

How do we know?

Page 30: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

Using Data and Information

What data are we looking at? Outcome Process Fidelity

How might we need to adjust based

on this data?

How will we know if these adjustments worked?

Who will be responsible for these adjustments? Timeline?

Look

Think

Act

Page 31: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes
Page 32: Building Capacity to Improve Outcomes · 2018. 5. 7. · Frank Porter Graham Child Development Institute University of North Carolina at Chapel Hill ... WHY Socially Significant Outcomes

Citation and Copyright

This document is based on the work of the National Implementation Research

Network (NIRN).

© 2013-2016 Allison Metz, Leah Bartley, Jonathan Green, Laura Louison, Sandy

Naoom, Barbara Sims, and Caryn Ward

This content is licensed under Creative Commons license CC BY-NC-ND,

Attribution-NonCommercial-NoDerivs . You are free to share, copy, distribute and

transmit the work under the following conditions: Attribution — You must attribute

the work in the manner specified by the author or licensor (but not in any way that

suggests that they endorse you or your use of the work); Noncommercial — You

may not use this work for commercial purposes; No Derivative Works — You may

not alter, transform, or build upon this work. Any of the above conditions can be

waived if you get permission from the copyright holder.

email: [email protected]

web: http://nirn.fpg.unc.edu

The mission of the National Implementation Research Network (NIRN) is to

contribute to the best practices and science of implementation, organization

change, and system reinvention to improve outcomes across the spectrum of

human services.