audience measurement: nielsen online vs google analytics

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Presentation made to members of the Online Publishers Association during the 2009 Breakfast Workshops. Covers goals of portfolio, why measurement matters and deals with the Google vs Nielsen debate. Made by Josh Adler, OPA Head of Measurement.

TRANSCRIPT

Page 1: Audience Measurement: Nielsen Online vs Google Analytics
Page 2: Audience Measurement: Nielsen Online vs Google Analytics

Introduction

“Measurement is the easiest OPA portfolio.”

- Those who convinced me to apply for this job

Page 3: Audience Measurement: Nielsen Online vs Google Analytics

Job Requirements

Being able to distinguish

^https*://[^/]*\.THE-ENTIRE-INTERNET\.co\.za

from

^https*://[^/]*\.YOUR-DOMAINS-ONLY\.co\.za

Page 4: Audience Measurement: Nielsen Online vs Google Analytics

CV

Name: Josh Adler, CEO @ Prefix

Real Job: Enabling traditional publishersTime Served: 5 years

OPA Job: Ensure truth & understanding of dataTime Served: 4 months

Page 5: Audience Measurement: Nielsen Online vs Google Analytics

What did we do!!

“Measurement of ROI is both the best and worst thing about digital advertising”

- Vivek Bhargava, Communicate2

Page 6: Audience Measurement: Nielsen Online vs Google Analytics

So do it properly!

Portfolio Goals

- Educate membership & advertisers

- Develop & document best-practices

- Hold Nielsen to account & build on partnership

- Ensure authenticity and accuracy of data

- Establish links with and learn from other international OPA-orgs.

- Be the case study on Emerging Market measurement.

- Try find time for my other job

Page 7: Audience Measurement: Nielsen Online vs Google Analytics

Measurement: Why

- Measurability is here to stay.

- Common metrics = comparison and analysis

- Be an honest marketing-platform

- Deliver on ROI promise

- Demonstrate growth, trends for benefit of all.

Page 8: Audience Measurement: Nielsen Online vs Google Analytics

Measurement: What

- Content (Pages, Content Groups / Channels)

- Audience (Unique Browsers, Geographic, Demographics)

- Experience (Session Times, Paths, Bounce-Rates)

- Competitiveness(Rankings)

Page 9: Audience Measurement: Nielsen Online vs Google Analytics

Why Nielsen Online

- Known, trusted.

- Ranking System. Configurable to ZA.

- Auditable, transparent, standards-based.

- We own the data.

- More than pure analytics

- Other OPA’s (AUS, NZ, UK)

Page 10: Audience Measurement: Nielsen Online vs Google Analytics

MarketIntelligence (MI) & SiteCensus (SC)

- SC is pure analytics

- MI is a media planning tool

- MI is critical. SC is useful.

- MI tracking: tag + URL-pattern match

- SC tracking: tag + ClientID [+CG data]

- Will be different, but in-line

Page 11: Audience Measurement: Nielsen Online vs Google Analytics

Nielsen SC vs Google Analytics

-We’re all using it. (That’s okay!)

- It’s prettier, has better reports

- Its free!

- GA says I’m much bigger!

- I can customize it!

- It’s from Google!

Page 12: Audience Measurement: Nielsen Online vs Google Analytics

Nielsen SC vs Google Analytics

BUT

- GA is only comparable to SC.

- Offers no MI-type service.

- “black box” issue (bot-lists, definitions)

- Unsupported, au-auditable, unaccountable.

- It’s from Google!

Page 13: Audience Measurement: Nielsen Online vs Google Analytics

Nielsen SC vs Google Analytics

So, use both if you like!

- ensure you run GA tags after Nielsen tags.

- use GA for internal reporting only.

- use MI data for external reporting / rate-cards.

- Compare trends – NOT figures.

- Whatever you use, be honest about where it comes from. Inflated figured help no-one!

Page 14: Audience Measurement: Nielsen Online vs Google Analytics

Health Check & Tips

- Advertisers: Use the (i) in MI to validate brand domains

- Publishers: Check your MI URL’s & patterns.

- Use words, not numbers for SC Content Groups.

- Ensure your SC & MI domains match

- Quarterly tag audits

Page 15: Audience Measurement: Nielsen Online vs Google Analytics

Tag Health Check (Platform & MI)

<!-- START Nielsen//NetRatings SiteCensus V5.3 -->

<script type="text/javascript">var _rsCI="za-prefix"; var _rsCG=“sports"; var _rsDN="//secure-za.imrworldwide.com/"; var _rsCC=0; var _rsSE=1; var _rsSM=1.0;

</script>

<script type="text/javascript" src="//secure-za.imrworldwide.com/v53.js"></script>

<noscript> <div><img src="//secure-za.imrworldwide.com/cgi-bin/m?ci=za-prefix&amp;cg=sports" alt=""/></div> </noscript>

<!-- END Nielsen//NetRatings SiteCensus V5.3 -->

Page 16: Audience Measurement: Nielsen Online vs Google Analytics

Tag Health Check: SC

<!-- START Nielsen//NetRatings SiteCensus V5.3 -->

<script type="text/javascript">var _rsCI="za-prefix"; var _rsCG=“sports"; var _rsDN="//secure-za.imrworldwide.com/"; var _rsCC=0; var _rsSE=1; var _rsSM=1.0;

</script>

<script type="text/javascript" src="//secure-za.imrworldwide.com/v53.js"></script>

<noscript> <div><img src="//secure-za.imrworldwide.com/cgi-bin/m?ci=za-prefix&amp;cg=sports" alt=""/></div> </noscript>

<!-- END Nielsen//NetRatings SiteCensus V5.3 -->

CI = ClientID

CG = ContentGroup

Page 17: Audience Measurement: Nielsen Online vs Google Analytics

Getting the best out of Nielsens

- Online FAQ on the way (from me)

- You’re entitled to services!

- Use the tools!

- Quarterly tag/pattern health-check! (please!)

- Self-policing/monitoring

- You get what you put in…

Page 18: Audience Measurement: Nielsen Online vs Google Analytics

Go Team!

- help me, help you!

- Let’s learn together!

- Let’s put in the effort.

- We need good data!

- Give me feedback!

Page 19: Audience Measurement: Nielsen Online vs Google Analytics

THANK YOU

Email: [email protected]

Twitter: twitter.com/joshprefix

LinkedIn: linkedin.com/in/joshadler

www.opa.org.zawww.prefix.co.za