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    FAKULTI PENDIDIKAN DAN BAHASA

    SEMESTER SEPTEMBER / 2012

    OUMH 2203

    ENGLISH FOR WORKPLACE COMMUNICATION

    NAMA PELAJAR : LIM POH TIN

    NO. MATRIKULASI : 650723015148002

    NO. KAD PENGNEALAN : 650723-01-5148

    NO. TELEFON : 016-7189793

    E-MEL : [email protected]

    PUSAT PEMBELAJARAN : INSTITUT PERGURUAN TUN

    HUSSEIN ONN

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    OUMH 2203

    CONTENT

    1.0 Introduction 4-5

    2.0 Content

    2.1 Present Situation 5

    2.2 Problem 5-6

    2.3 Solution

    2.3.1 Improvement of Storage 7

    2.3.2 Manual Processes On the Experience and Knowledge of Personnel 7

    2.3.3 Provide Training On How to Operate the Equipment for

    Employees. 7-8

    2.3.4 Provide a Slip,Trips and Falls Checklist/

    Manual Handling Checklist/Electrical Checklist 8-13

    2.3.5 Provide Training on Lifting Techniques for Employees13

    3.0 Conclusion

    3.1 Evaluation of changes 14

    3.2 Recommendation 14-15

    4.0 References 16

    2

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    OUMH 2203

    A Standard Report To Improve Safety In The Factory

    Prepared for

    Alvin Wong , Managing Director

    The Fortune Textile Industrial

    Jalan Tanjung Laboh,

    83000 Batu Pahat

    By

    Lim Poh Tin

    Factory Manager

    The Fortune Textile Industrial

    Jalan Tanjung Laboh,

    83000 Batu Pahat

    10 November 2012

    To : Alvin Wong, Managing Director

    From : Lim Poh Tin, Factory Manager

    Date : 10 November 2012

    3

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    OUMH 2203

    Subject : A Standard Report To Improve Safety In The Factory

    1.0 INTRODUCTION

    As an Occupational Health manager of the factory, I had a tour to the factory the past

    few days. While I was looking at the Material and Handling department, I discovered

    that the operators of that department didnt abibe the safety regulations as stipulated.

    They were ignoring the safety regulations at their work. Handling and storing materials

    involves diverse operations such as storage of corrosive chemicals , presence of large

    quantities of dry fabric or paper can increase the risk and spread of fires.

    The efficient handling and storing of materials is important to industry. These

    operations provide a continuous flow of raw materials, parts, and assemblies through the

    workplace, and ensure that materials are available when needed. Yet, the improper

    handling and storing of materials can cause costly injuries.

    Nowadays, machiner have become larger, speedier and more sophiscated and they also

    introduced now potential hazards. As workers have to cope with mechanization and the

    demand for increasing productivity, work stress, largely unrecognized or ignored,

    exerted an increasing influence on their well being.

    Environmental concern raised by the textile industries stem from two sources, the

    processes involved in textile manufacturing and hazards associated with the way the

    products are used. Therefore, the workers encounter various types of factory accidents

    or health danger due to lack of proper safety rules. I wrote this report to you with the

    purpose to propose a permanent solution that prevents recurrence of the actual causes of

    hazards in the factory.

    Management is rmly committed to a policy enabling all work activities to be carried

    out safely, and with all possible measures taken to remove (or at least reduce) risks to

    the health, safety and welfare of employees, contractors, authorised visitors, and anyone

    else who may be affected by our operations. We are committed to ensuring we comply

    with the Workplace Health and Safety Act 1995, the Workplace Health and Safety

    4

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    OUMH 2203

    Regulations 1998 and applicable codes of practice and Malaysian Standards as far as

    possible.

    2.0 CONTENT

    2.1 Present Situation

    1 The housekeeping aspect in the Material and Handling department is controlled

    by a crew of middle-aged women.

    2 Workers dealing with the dyeing of materials are wearing slippers.

    3 The switchboards and electrical equipment in that department is in charged by

    an in-experience supervisor who is a twenty-eight-year man. Everything on the

    switchboard are not clearly labelled. The safety switches (residual current

    devices) have not been tted to all circuits.

    4 During mechanically moving materials, the workers overload the equipment

    not according the weight, size and shape of the materials or moved dictate the

    type of equipment used for transporting them .

    5 The steam pipes are leaking because they are worn-out.

    2.2 Problem

    1 The walkways and doorways in the factory are fulled of boxes, extension cords

    and litter even at the stairways.There are also stacked up with boxes. Nobody is

    responsibility for cleaning the oors, clearing work areas and walkways. The

    workers have no adequate space to enable ease of movement. The tread on stairs

    are not adequate to minimise slipping too. Employees expose to many potential

    hazards like moving industrial equipment or slick areas. A hazard is something

    that can cause harm if not controlled. The outcome is the harm that results from

    an uncontrolled hazard.

    5

    http://en.wikipedia.org/wiki/Hazardhttp://en.wikipedia.org/wiki/Hazard
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    OUMH 2203

    These can cause crush injuries, lacerations, bruising, sprains and strains to the

    part of the body that is hit or trapped. In case of a dangerous situation such as

    fire, the workers will not be able to escape quickly.

    2 Improper storage of dyes, chemicals and other auxiliaries. Exposure to

    chemicals and certain reactive, vat and disperse dyes can cause skin irritation.

    3 There is no evaluation on the ability of the workers during the handling

    materials. The main risk in the factory is usually associated with individual

    capabilities. Here comes the fact that the strength, skill and disposition vary

    from one person to another. A certain task may be perceived in many different

    ways such that the effects of the task change in terms of intensity and gravity for

    each employee.

    4 Not all material can be manually lifted. Carts, bins, hand trucks, dollies, and fork

    lifts are all mechanical aids that can only help transport a load without putting

    undue strain on the back. Pushcarts and bins only can be useful for light,

    awkward material handling tasks, while hand trucks and forklifts just can help to

    move heavier, stackable material. Our factory is lack of mechanical aids for

    loading the heavier materials.

    5 The Material and Handling department is shortage of well-trained staff

    especially in mechanically moving materials. The worst situation that happened

    frequently is the workers havent gain access typically to perform maintenance

    or to replenish supplies or raw materials (ink, oil, water, or toner). They always

    made mistake to replenish supplies or maintenance of machinery.

    2.3 Solution

    2.3.1 Improvement of Storage

    Stored materials must not create a hazard. Storage areas must be kept free from

    accumulated materials that may cause tripping, fires, or explosions, or that may

    contribute to the harboring of rats and other pests. When stacking and piling

    6

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    OUMH 2203

    materials, it is important to be aware of such factors as the materials' height and

    weight, how accessible the stored materials are to the user, and the condition of

    the containers where the materials are being stored.

    All bound material should be stacked, placed on racks, blocked, interlocked, or

    otherwise secured to prevent it from sliding, falling, or collapsing. A load

    greater than that approved by a building official may not be placed on any floor

    of a building or other structure. Where applicable, load limits approved by the

    building inspector should be conspicuously posted in all storage areas.

    Dyes, chemicals and other auxiliaries should be stored in a separate work area

    and access to this area should be limited to trained personnel. The storage area

    should be kept relatively cool and dry and all items must be recorded in a log

    book and clearly labelled. Internationally recognized symbols should be used

    and all factory workers should be train to recognize them. The storage areas,

    balances and all utensils should be kept clean for safety reasons and to avoid

    cross contamination.

    2.3.2 Manual Processes On the Experience and Knowledge of Personnel

    The effective identification of hazards and controls can vary widely in manual

    processes depending on the experience and knowledge of personnel. Make sure

    the workers have the skills for the job. The new workers must be provided with,

    in addition to the information required or relevant comprehensible information

    as to the safety and health risks and the preventive and protective measures

    taken with respect to those manual handling operations. When there is a

    new worker, we should introduce them to the workplace: the facilities, their

    fellow workers, work times and meal breaks. This is only an induction. In an

    induction, we must also tell the workers how to work safely and how to report a

    problem, incident or injury. It is a good idea to formalise the inductions and

    structure them in a way we can keep track of.

    2.3.3 Provide Training On How to Operate the Equipment for Employees.

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    OUMH 2203

    Date checklist completed: _______________________________________________

    Date checklist to be reviewed:____________________________________________

    (annually or when there is a change or addition to procedures or workplace set-up)

    Name of person who completed checklist:__________________________________

    Position title: ____________ Company/workplace: ____________

    Floors

    Are oors free of water, ice, oil or other uids? Yes No

    Are oor surfaces even ( e.g. no loose tiles or carpet that is torn or has ridges or holes)?

    Yes No

    Are ramps designed to prevent slips and falls? Yes No

    ______________________________________________________________________

    Housekeeping

    Are walkways and doorways clear of boxes, extension cords and litter? Yes No

    Are spills cleaned up immediately? Yes No

    Are the responsibilities for cleaning oors, clearing work areas and walkways clearly

    specied? Yes No

    ______________________________________________________________________

    Stairs

    Are stairways kept clear of boxes, extension cords and litter? Yes No

    Is the tread on stairs adequate to minimize slipping? Yes No

    Is the tread on each stair adequate? Yes No

    Are hand-rails adequate? Yes No

    ______________________________________________________________________

    Lighting

    Are work areas, walkways and stairs well lit? Yes No

    Does the lighting enable workers to move between indoor and outdoor tasks safely?

    Yes No

    ______________________________________________________________________

    Footwear

    Is the footwear worn by workers suitable for the workplace? Yes No

    Manual Handling Checklist

    9

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    OUMH 2203

    Manual handling is a component of many work tasks. It involves repetitive

    movements , lifting and carrying loads or even sedentary tasks such as using a

    computer. Manual handling is a major factor in workplace injuries. This

    checklist will help us to address the manual handling issues in the workplace and

    reduce the risk of injuries due to manual handling. We should involve our

    workers in lling out the checklist. The sample of Manual Handling Checklist as

    the following:

    ( SAMPLE )

    MANUAL HANDLING CHECKLIST

    Date checklist completed: ________________________________________________

    Date checklist to be reviewed: ____________________________________________

    (annually or when there is a change to the workplace)

    Name of person who completed checklist:___________________________________

    Position title: _____________ Company/workplace: _______________

    ______________________________________________________________________

    Work tasks

    Can all materials be lifted and carried easily?

    Yes No

    Are mechanical aids (such as trolleys and hoists) available and used?

    Yes No

    Are workers trained in manual handling techniques and the use of mechanical aids?

    Yes No

    ______________________________________________________________________

    Work equipment

    Are work benches a comfortable height?

    Yes No

    Are chair backs and seat heights adjustable?

    Yes No

    Is ofce equipment (such as computer keyboards and screens) adjusted to avoid body

    strain?

    Yes No

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    OUMH 2203

    Are storage shelves organized to minimize bending and stretching?

    Yes No

    _____________________________________________________________________

    Work organization

    Are tasks rotated to avoid repetitive work?

    Yes No

    Is work planned to balance out periods of high and low demand?

    Yes No

    Are workers able to take adequate breaks?

    Yes No

    _____________________________________________________________________

    Work area

    Do workers have adequate space to enable ease of movement?

    Yes No

    Are items that are regularly-used within easy reach?

    Yes No

    Is there sufcient area around machines or equipment to enable access for maintenance

    and repair?

    Yes No

    Electrical Checklist

    Electricity has the potential to seriously injure and kill. As electricity is invisible,

    it is even more dangerous. As the manager of a small business, we are

    responsible for ensuring the electrical ttings and electrical equipment in the

    workplace is safe, and inspected and maintained regularly. We should involve

    our workers in lling out the checklist. The sample of electrical checklist as the

    following:

    ______________________________________________________________________

    ( SAMPLE )

    ELECTRICAL CHECKLIST

    Date checklist completed: ________________________________________________

    11

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    OUMH 2203

    Date checklist to be reviewed:_____________________________________________ (annually or when there is a change in the electrical equipment or an electricalincident)

    Name of person who completed checklist:___________________________________

    Positiontitle:________________ Company/workplace:________________

    Electrical switchboards and equipment

    Are switchboards and electrical equipment in a safe condition?Yes No

    Is everything on the switchboard clearly labeled?Yes No

    Have safety switches (residual current devices) been tted to all circuits? ______________________________________________________________________ Power points, light ttings and switches

    Are all power points, light ttings and switches in a safe place and free from obviousdefects (e .g. loose covers or wires, broken or damaged ttings, signs of overheating)?Yes No

    Are isolating switches clearly labeled and accessible?

    Yes No ______________________________________________________________________ Power tools, exible leads and power boards

    Is portable electrical equipment protected by safety switches?Yes No

    Are all power tools, extension leads and power boards maintained in a safe operatingcondition (check for damaged insulation, water leaks, burn marks, bent or loose pins or ttings)?Yes No

    Are extension leads and power boards located in a safe position to prevent mechanicalor other damage (including trips)?Yes No

    _____________________________________________________________________ Inspecting and maintaining electrical equipment

    Are all electrical ttings and electrical equipment, including portable power tools,regularly inspected and maintained?Yes No

    Have all the power leads been inspected and tagged?Yes No

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    OUMH 2203

    *For specialized advice about electrical safety, contact a licensed electrical contractor.

    Make sure all power points, light ttings and switches are in a safe place andfree from obvious defects .We should check for damaged insulation, water leaks,

    burn marks, bent or loose pins or ttings. Always get a licensed electrical

    contractor to check our electrical switchboards and equipment in the factory.

    Inspecting and maintaining electrical equipment regularly are needed in order to

    prevent workers electrocution incident. A significant contribution to safety in the

    factory can be made by personnel being dressed appropriately.

    2.3.5 Training for Lifting Techniques

    Because of the high incidence of back injuries, safe lifting techniques for manual

    lifting should be demonstrated and practiced at the work site by supervisors as

    well as by employees. A training program to teach proper lifting techniques

    should cover the following topics:

    Awareness of the health risks to improper liftingciting organizational case

    histories.

    Knowledge of the basic anatomy of the spine, the muscles, and the joints of the

    trunk, and the contributions of intra-abdominal pressure while lifting.

    Awareness of individual body strengths and weaknessesdetermining one's

    own lifting capacity.

    Recognition of the physical factors that might contribute to an accident, and how

    to avoid the unexpected.

    Use of safe lifting postures and timing for smooth, easy lifting and the ability to

    minimize the load-moment effects.

    Use of handling aids such as stages, platforms, or steps, trestles, shoulder pads,

    handles, and wheels.

    Knowledge of body responseswarning signalsto be aware of when lifting.

    3.0 CONCLU S ION

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    OUMH 2203

    3.1. Evaluation of the Changes

    3.1.1 Factories rely on employees to perform a task or duty that is one-step in

    the process for manufacturing. With the quality control procedure our

    company will enjoy a good reputation in Textile Industrials.

    3.1.2 With the Safety Standards that have improved, the staffs will be working

    under a safe environment. They wont be stressful all the time throughout

    the working days.

    3.1.3 With the well-trained staffs, our productivity will be increased to our

    expectation in order to get more profits.

    3.1.4 After carrying out the well-planed storage, the employees will be able to

    work in a systematically arranging materials workplace.

    3.2. Recommendation

    3.2.1 We shall implement a quality control system to monitor and verify our

    internal quality control.

    3.2.2 A licensed electrical contractor to check our electrical switchboards and

    equipment in the factory is needed.

    3.2.3 The management should provide rubber boots to workers in the olyeing

    department so as to reduce the risk of falls as the floor is wet all the time.

    Workers dealing dyestufts or chemicals should be provided with glover

    and facial masks to aviod coming in contact which can cause serious skin

    problems.

    3.2.4 Persons appointed by branch manager shall jointly responsible to

    conduct the evaluation. The work flow for the manual handling

    evaluation is as follow:

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    OUMH 2203

    3.2.4 Mr. Selva from the Materials and Handling Department who had attended

    Handling Management Course last year and he also had 8 years experiance

    in a textlie firm. He would be the best person to prepare the training manual

    for inspection, handling and preservation and conduct trainning for all the

    relevant staffs as well.

    ( 2754 words )

    Work Flow for the Manual Handling Evaluation

    Persons appointed by branch manager

    Or

    15

    Potential Staffs

    Evaluation

    Evaluated by Assessors

    ResultsRe-trained Not qualify

    Transfer toanother departmentsuitable for the staff

    EvaluationReport

    Approval by

    BranchManager

    Register in Approved List.(Keep in Management Department)

    Review performance annually &update into Potential Staffs List

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