appointment and training contact 1 - justine.co.za. green manual.pdf · justine offers you an...
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Training for successAppointment and Training Contact 1
Do not be misled by claims that high earnings are easily achieved.
Live life on your terms
When you become a Justine independent Sales Consultant, you are your own boss. You set your own goals, and you create your own financial rewards fuelled by your own energy and enthusiasm.
You can start a business with a proven path to success enjoyed by women throughout South Africa.
Welcome to the world of Justine
At Justine, we believe that the most effective way to improve society and change the world is by helping to improve the lives of women everywhere. Our mission is to empower women from all walks of life and help them create better lives for themselves and their families.
Justine was founded on a shoe string and a dream in May 1973 by Paul Symes, a brilliant and uncompromising cosmetic chemist and Veronica Devine a dynamic and inspiring marketer. The shoe string had a small budget and a large supply of optimism. The dream was to produce South African skincare products, which were on par with the very best that the world had to offer. What came out of this dream was our now legendary Justine Tissue Oil. This is still our top-selling product. The dream and the synergy of nature and science established by Paul and Veronica, are still part of the Justine tradition.
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Through cutting-edge
technology, Justine aspires
to be the leading skincare
brand in South Africa by
inspiring and empowering
women to achieve greater
earning potential and
personal success
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A proud tradition of empowering women
We believe that when women are empowered, they have the ability to make their dreams a beautiful reality. Nowhere is this commitment more evident than in our philanthropic efforts led by the Avon Foundation. Avon Justine has raised over R6 million since 2001 to support the iThemba Crusade of Hope in the fight against breast cancer.
The Justine Legend
Justine is one of South Africa’s leading locally developed cosmetic houses and delivers a range of sophisticated skincare products specially formulated for the South African climate. In line with this philosophy, Justine keeps up-to-date with the latest international skincare research to present you with expertly formulated products that address the specific needs of your skin, reinforcing Justine’s image as a true skincare authority.
Become part of a
powerful network of
enterprising Consultants
who are the very heart
of a company with an
unwavering commitment
to women – join the world
of Justine.
Justine’s research and development keep us on the leading edge of beauty
You can trust Justine to be the leader in the latest and most effective products through our commitment to research and development. Here, the science of beauty and nature is combined with social conscience: Justine’s dedication to the safety and effectiveness of our products is legendary.
Justine offers you an earning opportunity equal to your ambition
Build a successful direct sales business by selling a broad range of quality beauty products that you can present with pride and confidence. As a Justine independent Sales Consultant, you will benefit from stability, integrity, and a satisfaction guarantee on all Justine products.
The Justine advantage• Minimalstart-upcosts• Independence–youworkfor
yourself• Setyourownhours• Completesupportandtraining
available for your sales success
Justine’s three simple steps for success• SellJustine’sworld-classbeauty
products to build a personal customer base.
• ShareJustine’sgreatearningopportunity with others.
• Showothershowtodothesame.
With Justine you’re in business for yourself, not by yourself
You have the resources of a corporation focused on your success. You’re offered proven methods for building a loyal customer base.
You also have access to a broad range of sales and development tools.
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Justine offers you the support you need to succeed with results-oriented training systems that include group sessions and one-on-one coaching.
Justine celebrates and rewards your success as you build your personal sales and grow your team• Rewardsanddiscountsexclusive
to new Consultants• Specialoffersonnewproducts
exclusive to all Consultants• Salesaidsmadeavailabletoall
Consultants to help grow their businesses
• Exclusiveprizes,recognitionandaward trips to fun destinations for top performers
What are your dreams?q Buy my own homeq Financial independenceq Pay for my children’s educationq Travel abroadq Swim with the dolphinsq Buy a new carq Enjoyflexiblehours
q Enjoyaspaweekendq Go on a shopping spree q Take a cruiseq Buy a boatq Be my own boss
List a few of your dreams:Short-term dreams
Medium-term dreams
Long-term dreams
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Starting your Justine business is as easy as ‘Who do you know?’
From your neighbour to your co-worker, grocer and best friend – you’ll be amazed by how many potential customers are waiting for your call!
Check your address book and cell phone.
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The Justine Brochure
Justine Brochures are updated with new offers every month, giving you the perfect opportunity to stay connected with your customers. Your enthusiasm, combined with the Justine Brochure, is a great way to build a loyal customer base both in person and online.
Justine helps you reach even more customers by offering support material for new product launches, etc.
You have the power to increase your earnings every month
Your Justine earnings depend on the power of direct selling combined with your energy and drive. You’ll learn how to quickly and effectively build your customer base.
You have the power to create a winning business enterprise
Justine offers you an earnings potential when you consistently grow and delliver service to your customer base.
The Justine Cycle of Success
Find customers
Present brochure/samples and demo products
Submit order and receive products
Deliver products, collect money, obtain referrals
Earn from personal
sales
Pay Justine & pay yourself
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There are two types of Consultants:
1. Cash Consultant
What this means
After your registration form is
processed, Justine will request
payment of your order before it’s
dispatched.
How it works
• Youcanaskyourcustomerstopay
upfront for their orders or when
you deliver their products. If they
choose to pay later you have to
ensure that you have enough
cash in reserve to pay for the
order before it is dispatched.
• Ifyouneedyourcustomerstopay
up-front, why not start with your
own family and friends as your
first customers? They will not mind
paying in advance.
• Ifyoupayregularlyandyour
account is managed responsibly,
Justine may change your status to
an Account Consultant after three
months.
2. Account Consultant
What this means
After your registration form is
processed, Justine will give you a
credit limit which will allow you to
place orders within that limit.
How it works
Yourorderswillbeprocessedand
delivered to you to distribute to
your customers. Payment should
be collected on delivery and your
Justine account paid on time.
It is very important that you pay your
account on or before the due date.
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How high do you want to soar?
With Justine, you set your goals. We’ll help you achieve them. Your drive and ambition put you in control of your business and earnings potential.
Category Discount level %
Skincare, Tissue Oil and sun care 25% discount
Beauty care, foot care, hand care, body care, and fragrance
22% discount
Customer order builders (non-cosmetic, fragrance, toiletries)
10% discount
Sales aids (brochures, sachets, vials, demo products, etc)
0% discount
• R12administrationfeeonordersdeliveredtothePostOffice;andaR24administration fee on orders delivered door-to-door
• IftheorderismorethanR1600thedeliverytothePostOfficeisfree;and door-to-door is R12
• OrdersmustbetothevalueofR350ormoretobeprocessed.
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Five basic steps to Justine success
1. Approach customer: Start your conversation with a
compliment.
2. Determine the customer’s needs
Ask open-ended questions: ‘What skincare products do you currently use?’
3. Present and sell the benefits Show the Brochure and match
their needs with the appropriate Justine product.
4. Answer questions and overcome objections
Use the Felt-Found technique to reassure the customer/prospect:
‘My customer, Claire, felt the same way, but after trying the product, she found that it made her skin look younger and fresher.’
5. Close the sale Ask for the order: ‘How many
would you like to order today?’ Then continue by asking, ‘Who do you know who would like to see a Justine Brochure, or learn about the Justine earning opportunity?’
Your first month’s checklistPrepare for success• Registeratwww.justine.co.za.• Attend the available training
courses.• CompleteTrainingContacts2,
3 and 4.• ReviewtheJustforYouforproduct
news and selling tips.
SELL products• Contactthepeopleonyour‘Who
do you know?’ list.• UseJustine’s‘FiveBasicStepsto
Success’.
SHOW others how you enjoy Justine• Yourenthusiasmcanbe
contagious.
Goals and next steps
Number of customers
Average order
Total sales
Discount earned
NCDP achieved
First month goals
Number of customers
Average order
Total sales
Discount earned
NCDP achieved
Second month goals
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Number of customers
Average order
Total sales
Discount earned
NCDP achieved
Third month goals
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Key dates and information
District no.
Account no.
Your Business Leader’s name, telephone numbers and e-mail address
Your Sales Manager’s name,telephone numbers and e-mail address
I will phone you on
Appointment to conduct Training Contact 2
Next Justine meeting
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Justine Consultant Service Tel: 0860 10 23 45
e-mail: [email protected]
Placing an order Website:www.justine.co.za
Proof of payment Fax: 011 305 7301
Balance of account SMS*:SMS*:Example
31395Balance<space><account number>Balance 1234567
Location of order SMS*: SMS*:Example:
31395Where<space><account number>Where 1234567
Useful contact information
* Standard SMS rates apply.
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NOTES
Avon Justine70 Grayston Drive
Sandton 2196
Tel: 011 245 7000
Fax: 011 245 7001
Justine Customer Care Line:0860 10 23 45
www.myjustine.co.za
Justine cares aboutthe environment.Please recycle. Our brochures are printed on
Sappi Triple Green (60% sugar cane fibre,
chlorine free and sustainable afforestation).