APIN ONLINE TRAINING PILOTLESSONS DRAWN

Dr. Tuan M. PhamDirector, TOPICA Elearning Program

Dean, Faculty of Banking and FinanceHanoi Open University

Statistics

Interesting facts

Transform courseware Record audio-video Edit, re-package with slides into multimedia Redesign assignments: on the job style Upload

Set up system Hosting, PCs, printer, connections, LMS, LCMS, virtual classroom software Provided as in-kind by TOPICA

Promote to people Sign up trainees Train them on how to use system

Operation Online trainers Course managers Support counsellors: remind on submissions, quizzes, postings, live sessions, tech

difficulties, top lists, class spirit etc. Validation

Verify if people meet criteria Issue certificates

How to turn Face-to-Face training into Elearning

Advantages Low variable cost ($200-300/person) More scalable Flexible timing: when to start course, when to join, when to take each lesson,

when to submit assignments On-the-job style: more time to practice, reflect then prepare submissions Cumulative learning: discussions automatically recorded, searchableDisadvantages, issues Not as good quality as F2F Less interaction, personal touch People lose interest, drop out Live chat sessions still have technical difficulties (wiziq, paltalk, skype…) Language barriers

Lessons drawn Combine Elearning with a F2F “kick-off” at conferences People who attend F2F: learn more on top of F2F sessions People who cannot attend: learn something rather than nothing Useful as catalyst for other online discussions Role and skills of support counsellors very important

Lessons drawn