amy holland, cfre director of development f. … · 7/21/19 1 amy holland, cfre director of...
TRANSCRIPT
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A M Y H O L L A N D , C F R E D I R E C T O R O F D E V E L O P M E N T
T H E C U L T U R A L A R T S C E N T E R A T G L E N A L L E N
&
F . N I C H O L A S S O L L O G I I I , B C R E T H E S O L L O G G R O U P , L L C
Wealth Screening: A Consultative Approach to Analysis
How long have you been in development?
� Less than a year
� 1-3
� 3-5
� 5-10
� 10+
How many are in your development shop?
� 2 or less
� 3-5
� 6-9
� 10+
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Have you done a wealth screening?
� Yes
� No
� Not Sure
Outline
� The Basics � Wealth Screening 101 � Case Study
� Key Take Aways
The Basics
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First Things First
� Do Your Records Have???
¡ Complete and Correct Mailing Address
¡ Phone Number
¡ E-mail Address
¡ Consistent Salutations
¡ Consistent Gift Codes
¡ Preferred Method of Contact
How Do I Fix It?
� Methods ¡ National Change of
Address
¡ Data Appends
¡ Wealth Screening
� Vendors ¡ Whitepages.com
¡ Alumni Finder
¡ CRM’s
¡ Wealth Screening
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Donor Retention
� What is it?
� Why is it important?
� Other Types ¡ Re-capture Rate ¡ Consecutive Years
Wealth Screening 101
What is it?
Wealth screening is a subset of prospect research focused on wealth indicators such as real estate ownership, stock holdings in public companies, business affiliations, and known philanthropy...
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Why is it Important?
� Capacity
� Likelihood Score
� Segmentation Strategies
� Giving Amounts
� New Prospects
Things to Consider
� Reason for Screening � Data Related � Giving Information � What do you want answered??? � Cost
� Bandwidth
Vendors
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Scoring
� DS Rating System
� RFM
� Likelihood
Case Study
Challenges
� New VP learning the donor base
� Looking toward a major campaign
� Desire to start a planned giving program � Heavy reliance on event fundraising � Shop of two full time development staff
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The Questions
� Which individuals are the best prospects for a major/campaign gift?
� Which individuals are the best prospects for a planned gift?
� Which individuals are the best prospects for an increased annual fund?
� What is the combined potential of those best individual prospects?
The Numbers
� Focusing the Scope ¡ 2,752 were screened ¡ 1,292 had a DS 1-3 or higher ¡ 538 had made a gift in the last 3 FY’s ¡ 209 had made at least 3 gifts in their lifetime
� Tiered Capacities
¡ Major Giving/Campaign Prospects ¡ Planned Giving Prospects ¡ Annual Giving Prospects
Total Potential
Tier 1 - 3 209 � $4,022 = average last reported gift � $7,272,348 = total given � $32,876,3272 = 1 year capacity � $1,643,814 = 5% of 1 year capacity � $7,865 = average size of gift based on capacity
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Next Steps
� Verification of return of all 209 prospects
� Target Ask & Strategy for top prospects
� Research profiles for prospects not well known by staff
� Use data for Direct Mail efforts
Segmentation Plan
� Criteria
¡ LYBUNTS
¡ SYBUNTS (2YR and 3YR)
¡ Wealth Screen Prospects
¡ Giving Levels
� Tier 1 = $1,000 and up ¡ Ask - $1,000; $2,500;
$5,000 � Tier 2 = $500 - $999
¡ Ask - $500; $1,000; $1,500
� Tier 3 = $250 - $499 ¡ Ask - $250; $500; $1,000
� Tier 4 = $100 - $249 ¡ Ask - $100; $250; $500
� Tier 5 = $1 - $99 ¡ Ask - $25; $50; $100
Communication Plan
� Direct Mail 11/24
� Giving Tuesday 11/28 ¡ Social Media every 2 hours ¡ Personalized Emails
� Personalized Email ¡ Personalized Gratitude 12/20 ¡ Personalized Final Ask 12/29
� Additional Social Media 12/27 – 12/31
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Stewardship Plan
Gift Level Method Timing Signature Follow-up ALL Letter 48hrs CEO/ED Annual Report
$1-99 Phone Call 1wk AGO Quarterly Gift-in-Action
$100-$249 Phone Call 1wk AGO Quarterly Gift-in-Action
$250-$499 Hand-written Note 1wk DOD Invite to a
group lunch
$500-$999 Hand-written Note 1wk DOD Phone Call
from CEO/ED
$1,000-$2,499 Hand-written Note 2wks CEO/ED Note from
Board Member
$2,500+ Phone Call Immediately CEO/ED Note + Visit/Tour
Direct Mail Return Report
Segment # Mailed# Gifts
ReceivedPercent Giving
Total $$ Amount
Average Gift Size
Tier 1 222 23 10% 101,000.00$ 4,391.30$ Tier 2 128 11 9% 7,200.00$ 654.55$ Tier 3 88 13 15% 5,000.00$ 384.62$ Tier 4 283 19 7% 3,450.00$ 181.58$ Tier 5 380 10 3% 5,800.00$ 580.00$ Total 1101 76 7% 122,450.00$ 1,611.18$
* Not actual numbers
Success!
Fiscal Year goal exceeded on January 9!
2016 2017Mailed 3100 1101Return 2% 6%
Response Increase 15%
Funds Raised Difference 255%
Cost per dollar raised 0.13$ 0.02$
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Key Take Aways
� Know your data!
� Determine your questions FIRST � Wealth Screening is not just for Major Gifts
� Track your results consistently
� Adjust your plan accordingly
Playing in the Data
Contact Information
� Amy:
� Nick:
¡ [email protected] ¡ Social Media Handles
÷ @thesolloggroup ÷ #TheResearchedAsk