softjourn ticketing experience
Post on 16-Apr-2017
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Ticketing and Event Registration SoftwareDevelopment with
Softjourn
Who We Are
7Employee turnover rate <5%
6More than 200 successfully completed projects
5Multi-national company
1Started in 2001
2Assisting companies to get started offshoring and working in Ukraine
3Network of partners
4Opened office in Ivano-Frankivsk, Ukraine - 2005
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What We Offer02
Application Development
Assembly and TeamManagement Service Dedicated Team
Softjourn has experience developing software for different areas, including:
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Refunds and Exchanges
Venue Mapping and Seat Picking
Creating Ticketing Packages
CRM functionality
Mobile validation
System optimization and code refactoring
PCI Compliance
Product management
and Spec development
Online/offline processing
Sample Ticketing Development Experience04
"Softjourn ‘owned’ the project and took responsibility for its success.
They made good decisions as needed for items missing from the
specifications and as the specification needed to be changed.”
- Mark Tacchi, CEO, Vendini
ClientVendini – Box office solutions (www.vendini.com)
ProjectVendini , a box office ticketing software provider based in San Francisco , needed to rapidly increase the functionality available within their solution, in order to capture larger clients.
Technologies:Language: PHP, JavaScript, XMLOperating system: LinuxDatabase: MySQLDevelopment tools: Zend, AdobeFlash, Php Expert Editor
Sample Ticketing Development Experience05
"We could really feel Softjourn’s experience. Not only in ticketing with
being able to make solution suggestions, but also with their process of working
with their clients including kick-off meetings, regular reviews to discuss improvements, upper management
oversight and so on." Lance Trebesch, Ticket River - CEO
ClientTicket River– Online ticketing and event registration serviceswww.ticketriver.com/
ProjectOptimization was a key result of the Softjourn team`s work. Thanks to Softjourn team and the Ticket River internal team a user can register events up to 3 times faster thus enabling Ticket River to earn higher fees.
Technologies:Language: Java, JavaScript, JSP, HTML5Database: MySQLFramework: Spring, Hibernate, AngularJSDevelopment tools: Eclipse IDE, SVN
Sample Ticketing Development Experience06
ClientTicket Printing – online ticket design and printing www.ticketprinting.com/
ProjectThe result is a new service that Ticket Printing customers can offer to their own customers without having to build their own ticket printing service. As a part of development Softjourn set up a website for customer registration and enhanced the functionality of admin site, adding more options.
Technologies:Language: C#, .NetDatabase: MS SQL Server 2012Development tools: Microsoft Visual Studio 2012
“We began with TicketRiver and the experience you had with other
applications in this space allowed us to at least trust that Softjourn had a good
background in our domain. They are detail oriented, excellent
communicators, and above all, their development processes and code are top
notch.” - Evan A. Schnabel, Elk River Systems – CTO.
Sample Ticketing Development Experience07
“In my opinion, the drive to achieve results is very important. I very much
saw that drive in the Softjourn team,” Yevhen Medvedskiy, IT
Department Manager – Planeta Kino IMAX
ClientTriumph Media Group– the chain of IMAX cinemaswww.planetakino.ua
Project Developing iOS mobile barcode scanning app for taking tickets at the door of all theaters in the chain. This project used the Linea Pro swiping device from Infinite Peripherals. The next step was to integrate iOS app with Passbook for keeping all customers` tickets in one place.
Sample Ticketing Development Experience08
“This was a challenging and very interesting project. The best part was
that we had all the freedom to suggest the architecture and
technology for the new system. And, of course, it is way better to develop
the software based on specs your own team created. We are looking
forward to the development phase!” - Kostya K., Software Architect at
Softjourn, Inc.
ClientThe name is withheld upon request – event registration services softjourn.com/DotNet-event-registration-system-specificationsProject As the company grew, they needed to rebuild their event registration system to make it easy for not-technical employees to set up and edit events. Moreover their current system was written in classic ASP, but the client wanted to rewrite it in .Net. It was decided to start with defining software architecture for the future event management system and to develop specifications for the developers to work with.
Sample Ticketing Development Experience10
ClientePly – online event registration serviceswww.eply.com
ProjectProject developed by Softjourn allows ePly customers, many of whom are event planners, to manage and edit labels. The labels may be used for creating badges for events or labels for folders or documents to be given out at events etc.
Technologies:JavaScript, MS Ajax, C#, ASP.NET, MS SQL
"We were very happy with the way Softjourn worked with us. All of the people from the first call through to
completion of the project worked with us in a professional manner. We were very happy with the outcome of
the project and looking forward to working with them on our next
project." Terry Haroldson, Co-founder ePly
Sample Ticketing Development Experience10
Internal product: Tamtoto Scan http://softjourn.com/LineaPro-ticket-scanning
Our internal product Tamtoto Scan will turn your iPhone or iPod into fully functional ticket scanners. Tamtoto app scans both barcodes and QR codes using either built-in camera o Linea Pro device manufactured by Infinite Peripherals.Some of the app features include:• Log in;• Select the option to sell tickets;• Choose an event for which to sell tickets;• Select the type and the quality of tickets to be
sold;• Swipe credit card to complete purchase or
enter payment data manually;• Verify the ticket be scanning barcode.
Sample Ticketing Development Experience10
ClientThe name is withheld upon request – box office solutionshttp://www.softjourn.com/mobile-iphone-scanner_app
Project: Barcode scanning app developed for a box office ticketing company. The solution was to develop a scanning app that could run on an iPod Touch or an iPhone. As a result of working with Softjourn users of the client's Ticketing System are able to quickly provide access at mobile venues and are able to provide better service to their customers by being alerted to VIP’s, groups, and those with special needs.
Technologies: Operating System: iOS (iPhone OS)Programming language: Objective CFramework: Cocoa TouchWeb service: SOAPDevices: iPod Touch, Linea Pro Scanner from Infinite Peripherals
Why Companies Choose SoftjournCommunication, Communication, Communication
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Flexibility to adjust quickly to changing project requirements
Technical design/solutions
Competitive pricing
US based staff to oversee projects
Excellent references
Softjourn’s Talent PoolNew Employee Orientation Orientation to Office Facilities and Practices Security protection and Intellectual Property Protection Assigned a mentor
10 to 12 % persons on the bench at any one time
Company Size – 86 persons3
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Team Members Level of Education and Years of Experience
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Masters87.2%
Bache-lors
2.6%
Students10.2%
0-3 years
3-5 years
5-7 years
7-10 years
more than 10
years
Education – Degrees Earned Average Years of Experience
Languages SkillsRussian Most people have Russian as their 2nd native language
English The largest number of graduates study English as their
foreign language in schools and universities
German German specialty grade school and high school in the city.
All subjects taught in German.
PolishDue to its proximity and education cooperation, many team members have studied and worked in Poland.
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Softjourn’s Process and Tools
Varies based on specific client Source Control Development Process Development Environment Bug Tracking Status documents and reporting Separate network for individual teams per client request
Testing Methodology and Strategy For Dedicated Teams For projects
Coding Standards3
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Cultural Affinity 30
THIS IS THE
Architecto beatae vitae dicta sunt explicabo nemo enim ipsam voluptatem.
PROJECT NAME
Doing what we say we are going to do
Keeping you informed
Collaborating on solutions
Comes from a similar work ethic
Building trust
And not only that!
Contact Us
United States39270 Paseo Padre Pkwy, Suite 251Fremont, CA 94538Phone: +1.510.744.1528
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UkraineTychyny, 7, Ivano-Frankivsk, 76019, UkrainePhone: +380.754.476
PolandBusiness Link Wroclawul. Rzeznicza 28-3150-130 WroclawTel: +4.871.718.1316
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www.softjourn.com
Thank you!
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