reinventing the employee experience -...

REINVENTING THE EMPLOYEE EXPERIENCE – EASIER, FASTER, MORE ENGAGING

Angie Sung, Head of HR

14 June 2017

JobsDB HR Day, Hong Kong

THIS IS HILTI

Japan Bullet Train

Shinkansen

City of Dreams Hotel

Macau

The Grande

Arche de la

Dé fense

Paris

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THIS IS WHAT WE DO

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EMPLOYEE ENGAGEMENT IS ALL ABOUT “EXPERIENCE”

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Our ambition as a Great Place to Work

High performing & caring culture

High happy index & proud to work in Hilti

Career development and job satisfaction

Daily experience could be …

Working outdoor under the hot weather

80% out of the Hilti office

Work achievement – stakeholders from top to ground

IN ADDITION, MORE AND MORE MILLENNIALS

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Baby Boomers (1%)

Gen X (35%)

Millennials(64%)

JobsDB HR Day | June 2017

Reference: Hilti HK & Macau office

REINVENT THE “EMPLOYEE EXPERIENCE”

Reference: Jacob Morgan

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PHYSICAL

Create the “pride” to work in HiltiEmployee Survey: Proud to work in Hilti index 93%

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PHYSICAL • Proud to work for Hilti

– A workplace full of people elements and creativity

JobsDB HR Day | June 2017

PHYSICAL• Proud to work for Hilti

– Hilti RED car, an outdoor office with aircon

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PHYSICAL• Proud to work for Hilti

– Clean & smart uniform

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TECHNOLOGICAL

All “just-in-time”

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TECHNOLOGICAL

• Easier to work out of office

through mobile devices

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TECHNOLOGICAL

• Get connected anywhere, anytime

• Everyone can share, everyone can praise

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• Online “Thank You Card”

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TECHNOLOGICAL

• Hilti Global Snapshots

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CULTURE

A “WE” Culture

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CULTURE

• We don’t “create” the culture – employees are part of it

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CULTURE

• We don’t connect the employees “for them” – they initiate the contact

Cooking

Basketball

Thai Boxing

Dragon Boat

Ironman

BadmintonJobsDB HR Day | Month 06, 2017 17

HR AS A REINVENTOR

Courage

Let them do it!

Stay young, think young

Use the technology

Think out of the box

Connect

We HR as the differentiator

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THANK YOU! Q&A

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