reinventing the employee experience -...
TRANSCRIPT
REINVENTING THE EMPLOYEE EXPERIENCE – EASIER, FASTER, MORE ENGAGING
Angie Sung, Head of HR
14 June 2017
JobsDB HR Day, Hong Kong
THIS IS HILTI
Japan Bullet Train
Shinkansen
City of Dreams Hotel
Macau
The Grande
Arche de la
Dé fense
Paris
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THIS IS WHAT WE DO
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EMPLOYEE ENGAGEMENT IS ALL ABOUT “EXPERIENCE”
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Our ambition as a Great Place to Work
High performing & caring culture
High happy index & proud to work in Hilti
Career development and job satisfaction
Daily experience could be …
Working outdoor under the hot weather
80% out of the Hilti office
Work achievement – stakeholders from top to ground
IN ADDITION, MORE AND MORE MILLENNIALS
5
Baby Boomers (1%)
Gen X (35%)
Millennials(64%)
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Reference: Hilti HK & Macau office
REINVENT THE “EMPLOYEE EXPERIENCE”
Reference: Jacob Morgan
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PHYSICAL
Create the “pride” to work in HiltiEmployee Survey: Proud to work in Hilti index 93%
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PHYSICAL • Proud to work for Hilti
– A workplace full of people elements and creativity
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PHYSICAL• Proud to work for Hilti
– Hilti RED car, an outdoor office with aircon
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PHYSICAL• Proud to work for Hilti
– Clean & smart uniform
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TECHNOLOGICAL
All “just-in-time”
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TECHNOLOGICAL
• Easier to work out of office
through mobile devices
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TECHNOLOGICAL
• Get connected anywhere, anytime
• Everyone can share, everyone can praise
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• Online “Thank You Card”
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TECHNOLOGICAL
• Hilti Global Snapshots
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CULTURE
A “WE” Culture
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CULTURE
• We don’t “create” the culture – employees are part of it
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CULTURE
• We don’t connect the employees “for them” – they initiate the contact
Cooking
Basketball
Thai Boxing
Dragon Boat
Ironman
BadmintonJobsDB HR Day | Month 06, 2017 17
HR AS A REINVENTOR
Courage
Let them do it!
Stay young, think young
Use the technology
Think out of the box
Connect
We HR as the differentiator
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THANK YOU! Q&A
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