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Microsoft in de Cloud

Heads in the Cloud, Feet on the Ground

Intro

Armand Bloem Email: abloem@microsoft.com Achtergrond

KPMG Verizon Business Microsoft

MICROSOFT CONFIDENTIAL September 2009 | Page 3

Position of Microsoft

MICROSOFT CONFIDENTIAL September 2009 | Page 4

Customer Experience

What Drives the IT Outsourcing Client Experience

Image

Skills/Resources

Relationship

Process/Methodologies

Cost

Service Quality/Effectiveness

Service Capabilities/Delivery

Result

Factor

Source: Gartner survey published on 22nd of December 2009

Microsoft Services Outsource Proposition

Partner Optimalisation

Operational Excellence

Proposition Innovation

People Readyness Services

Partner Proposition

Sourcing Advisor Inspiration

Customer Inspiration

Economies of skill

Econ

omie

s of

sca

le Co-location Services

Cloud Computing

On Premise Installation

Traditional Outsourcing

Track Record

Playfield

The Power of Choice

Impact on Outsourcing

The long steady march of Microsoft cloud services

(15 years)450M+

active users

(13 years)550M

users/mth

(12 years)Largest non-ICP/IP cloud

service x100M users

(11 years)320M+ activeusers

(11 years)2B

queries/mth

(8 years)20M+

active users

(7 years)5B confmins/yr

(6 years)2B

emails/day

Track Record Playfield

The Power of Choice

Impact on Outsourcing

Client-Server

Web SOA Cloud Computin

g and Services

Monolithic

1980s 1990s Today 2009+1970s

Historic Computing Transformations

Private(On-Premise)

Types of Clouds

Infrastructure

(as a Service)

Platform(as a

Service)

Private(On-Premise)

Efficiency of the Clouds

Infrastructure

(as a Service)

Platform(as a

Service)

Software(as a

Service)

Cost saving and standardizing innovation!

Types of Clouds

Infrastructure as a ServicePlatform as a ServiceSoftware as a Service

InfrastructureServers · Storage ·

Network

IaaSPlatform

OS & Application Stack

InfrastructureServers · Storage ·

Network

PaaSApplications

Packaged Software

PlatformOS & Application Stack

InfrastructureServers · Storage ·

Network

SaaS

(On-Premise)

Infrastructure

(as a Service)

Platform

(as a Service)

What is Cloud Computing?

Storage

Servers

Networking

O/S

Middleware

Virtualization

Data

Applications

Runtime

Storage

Servers

Networking

O/S

Middleware

Virtualization

Data

Applications

Runtime

You m

anag

e

Man

ag

ed b

y v

en

dor

Man

ag

ed b

y v

en

dor

You m

anag

e

You m

anag

e

Storage

Servers

Networking

O/S

Middleware

Virtualization

Applications

Runtime

Data

Software

(as a Service)

Man

ag

ed b

y v

en

dor

Storage

Servers

Networking

O/S

Middleware

Virtualization

Applications

Runtime

Data

Service Categories

Track Record Playfield

The Power of Choice

Impact on Outsourcing

Security & Privacy

Compliance & Regulations

Control & Customizability

Premises + Cloud

Power of Choice

PCOffice Client

PhoneOffice Mobile

BrowserOffice web applications

The Road Ahead 2010: Innovative ProductivityWork together on the right device at the right time

Stay up to the minute

Do your best work

Work from anywhere

2019 Future Vision Montagehttp://www.officelabs.com/projects/futurevisionmontage/Pages/default.aspx

Networks

Building Block Services

3rd PartyApps & SolutionsOnline ServicesLive Services

Datacenters

Microsoft SharePoint Services

Microsoft Dynamics CRM Services

The Microsoft Cloud~100 Globally Distributed Data Centers

Quincy, WA Chicago, IL San Antonio, TX Dublin, Ireland Generation 4 DCs

Windows Azure ScenariosISV

• Partners use Microsoft Cloud Services to host and run their apps

• Microsoft provides application platform, infrastructure and billing services for multi-tenancy

Cloud

Customers

ISV

Billing

Billing

Developers

• Develop new applications @ Internet scale

• Pure cloud architecture with consumer or business focus

• Bridge to existing on-premise applications

Cloud

Customers

Business

• Business builds new or extends an existing application

• SDK provided by Microsoft, and code uploaded to Microsoft cloud

• Leverages familiar tools and framework

Developers

Cloud

SDK

APP

IT Choice and Value

Unified Communicatio

ns

Business Intelligence

Enterprise Content

ManagementCollaboration Enterprise

Search

Unified Business Platform

Microsoft Business Productivity Infrastructure

On-Premises

Online Service

Best Productivity Experiences

Across PC, Phone and Browser

BPOS Standard Feature Overview

•5GB (default) up to 25GB Mailbox•Outlook and Web Access•Anti-Virus/Anti-Spam•Shared Calendars, Contacts &

Tasks•Active Sync Mobile Devices•Blackberry Device Support*•Compliance Archiving*

• 250MB storage allocation per user • Collaboration• Portal• Enterprise Content Management• Search• Business Process Forms• Platform & Extensibility

•Web Conferencing•Small group collaboration to large events•Desktop sharing, chat, question manager•Training support and virtual breakout rooms•VOIP or PSTN voice support•Live 360 degree panoramic video

• Instant Messaging and Presence• Group IM• Address Book Search• Distribution List Expansion• File Transfer• 1:1 Audio and Video

* Optional capabilities at additional cost

Ease of Use Improvements

Subscription and Trial

Web AccessService

AdministrationSign In Client

IT Pro End User

Today

H2 CY2010 Service Connector

Ensure PC has the latest

patches to work with

Office Clients

Roadmap

January 2010

US Launch Nov 20086-8 Weeks Continuous Update

2010 Server UpdateStarting H2 CY2010

H2 CY2010

201020092008

Web ApplicationsH2 CY2010

SubscriptionH2 CY2010

WW Launch April 2009BPOS SKU Updates

2011

Business Productivity Online SuiteHigh Level Roadmap

H1 20102009 H2 2010/2011

April 2009• Deskless Worker• 19 New Markets• OC Online • Blackberry Device

Support

June 2009• Increase mailbox

attachment size• Outlook 2003 w/o

Free Busy

July 2009• Hosted Exchange

migration tool• Increase SharePoint

upload size to 250MB

• Live Meeting Standard to 250 users

• Quick Trial• Partner order on

behalf

August 2009• SMTP Relay• Exchange Journaling• New language in

MOAC

September 2009• Support 30K seats• Improve Mac Support• Bulk Activation• POP Mail Client

H1 2010 (Planned Features)• 25GB mailbox storage per user default• Extend SharePoint site collection limit• Additional markets and languages• Improved domain management• File attachments to support tickets• Exchange Online Usage Reporting• Self Service BES support• IMAP Support• Improved notification via RSS Feed

H2 2010 • Update with Exchange 2010 Server • Update with SharePoint 2010 Server

Update with Communicator 2010 Server• Office Web Apps • Free/Busy co-existence• Single Sign On with identity federation• Redesigned User Interface• More administration and access control

H1 2011• Communication Online Conferencing• Communication Online Voice• More to be announced

November 2009• Delegate Send As• SharePoint Auditing• Partner Name on

Invoice

Jan 2010• Outlook 2003 Connector• Exchange Online Usage Reporting• Expand Languages and Markets• CRM integration with Exchange Online• Delegate Administration• Multi-tenant Blackberry Device Support

Next Wave of Innovations

New Features Updates Every 6-8 Weeks

BPOS Standard Pricing

28

Exchange Online Standard€ 4,26

Office Communications Online (IM and Presence)

€ 1,70

Office Live Meeting Standard€ 3,84

Office SharePointOnline Standard

€ 4,47

Deskless Worker Suite

€ 2,55

Business Productivity Online Suite

Includes:Exchange StandardSharePoint Standard

Office CommunicationsLive Meeting Standard

€ 8,52

40%korting

Exchange OnlineDeskless Worker € 1,70

SharePoint OnlineDeskless Worker € 1,70

Track Record Playfield

The Power of Choice

Impact on Outsourci

ng

Unified Communicatio

ns

Business Intelligence

Enterprise Content

ManagementCollaboration Enterprise

Search

Unified Business Platform

Online Services Partner Opportunity

Partner Applications

Partn

er S

erv

ices

Functionaliteit

FAST

Technologie

Acquisitie

Communiceren

Logistiek Controleren

Relaties

beheren

Lease

Koop

Afbetaling

Huur

Abon-

nement

Licenties

GratisSubsidie

Koppel-

verkoop

SaaS

Afdeling

Netwerkdienst

Business unit

Shared service

Out-

sourcing

Boekhouden Informeren

Documenteren

BI

Presenteren

Betalen

CooperatieIn the

cloud

Structuur

Unified

Communications

Groene

datacenters

Software

streaming

Social

software

Cloud

computing

Mobiele

applicaties Virtualisatie

ERP

SOA

WOA

More information? abloem@microsoft.comhttp://nl.linkedin.com/in/armandbloem